Overview

The Westin Oaks Houston at the Galleria

5011 Westheimer at Post Oak, Houston, TX 77056, United States
+1 713 960 8100

AED 482+

Overall guest ratings

8.4/10 Excellent
Based on 1,018 reviews

Review highlights

  • 8.7
  • 7.6
  • 5.4
  • 4.4

Good to know

  • Professional service
  • Great shopping

Nearby

    show all

    About

    With excellent shopping, dining, and entertainment just steps away, The Westin Oaks Houston at the Galleria puts you in the heart of Houston’s chic Uptown district. The hotel is connected to The Galleria, home to Nordstrom, Macy’s, and Saks. Guests will discover everything they need to feel their best, from our WestinWORKOUT® Fitness Studio to the wholesome fare of the White Oak Kitchen + Drinks restaurant. And, with more than 22,000 square feet of meeting space at your disposal, you can host any event in style. Our 406 guest rooms, including six suites, are designed to leave you feeling your best. Enjoy stunning views over the vibrant city of Houston, wake refreshed in our world-renowned Westin Heavenly® Bed, and surround yourself with real pampering in our Heavenly® Bath.

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    Starwood Hotels

    Amenities

    • Wi-Fi
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Cable or satellite TV
    • Internet (surcharge)
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,018 reviews
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to shopping."
      8.6 "86% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 6.5 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.9 "59% thought the kitchenette was ok."
      6.3 "Only 63% thought the shower was ok."
      6.0 "Only 60% found the balcony ok."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.0 "For only 60%, the facilities were new enough."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.4 "Bar is not good."
    • 4.2 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 3.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    Based on 356 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to shopping."
      8.8 "88% thought parking was inexpensive."
    • 7.8 "High comfort."
      7.6 "76% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.3 "Pool is mediocre."
    • 5.3 "Internet is average."
    • 3.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 407 reviews
    • 8.6 "Location is great."
      9.5 "95% liked the proximity to shopping."
    • 7.4 "High comfort."
      9.5 "95% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.8 "Pool is below average."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 162 reviews
    • 8.2 "Location is great."
      9.1 "91% liked the proximity to shopping."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.7 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 91 reviews
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
    • 7.4 "High comfort."
    • 7.2 "Good service."
    • 6.6 "Rooms are ok."
    • 6.6 "Average cleanliness."
    • 5.4 "Average value."
    • 3.6 "Vibe wasn't good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Great shopping"
    data provided by TrustYou

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