The front desk charged me several excess charges and was unable to reverse them. It took days to get it resolved.
4 stars
Sonesta Hotel Houston Iah Airport
425 North Sam Houston Parkway East, Houston, TX 77060, United States
Houston, TX
See location+1 281 249 1234Photos of Sonesta Hotel Houston Iah Airport
Overview
Hyatt Regency Houston Intercontinental Airport offers a charming setting when in Houston. It provides a fitness centre, as well as an outdoor heated pool, a free shuttle service and a sauna.
A 24-hour reception, a concierge and an express check-in and check-out feature are just some of the convenient services at the hotel. Additionally, the multilingual staff are on hand to provide assistance.
Rooms at Hyatt Regency Houston Intercontinental Airport provide internet access and feature luxury linen. They are also equipped with a hair dryer and an alarm clock.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay close at mealtime. A wide selection of dining options can also be found nearby.
Hyatt Regency Houston Intercontinental Airport is within a 20-minute car trip of George Bush Intercontinental Airport and Downtown Houston. Toyota Center, University of Houston and The Galleria are a short drive from the property.
Latest deals for Sonesta Hotel Houston Iah Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sonesta Hotel Houston Iah Airport
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Sonesta Hotel Houston Iah Airport
7.5
Good
1852 verified ratings
Wonderful
992
Very good
234
Good
156
Okay
88
Fair
113
Mediocre
68
Poor
201
Summary of reviews
Guests say
Guests appreciated the comfortable beds and convenient location near the airport. However, many reviews highlighted issues with cleanliness, including unclean bathrooms and sticky surfaces. Customer service received mixed reviews, with some staff being friendly while others were not. WiFi connectivity was also a concern for some guests.AI-generated from customer reviews
Sort by:Most recent
Score by provider
6.1 out of 10
6 reviews
6.7 out of 10
5 reviews
All reviews
Pros (+) Everything was great!
Cons (-) Room 619. It's falling apart. Drawer handle for desk came off. Paint peeling on the shower ceiling and tv audio was. Ad. Bed is the worse bed I have sleep in in 20 years of hotel travel.
Cons (-) It was outdated. Everything in the room felt like it was old.
Pros (+) I travel twice a year to Houston and I liked the general area of where the hotel is located. Also had a few outstanding employees!!
Cons (-) I didn't like that my room wasn't cleaned the last day I was there I had to ask for towels the last two days and when told staff at front desk my room hadn't been cleaned the response I was given was eww! Was given a free breakfast but not compensated in any other way. Where as if you stay else where and have an issue with the room you get refunded money for that day.
Location
425 North Sam Houston Parkway East, Houston, TX 77060
What's nearby
- Willowbrook Mall13.9 km
- Houston Grand Opera19.9 km
- Houston Theater District19.9 km
- Buffalo Bayou Park20 km
- Downtown Houston20.2 km
- Sam Houston Park20.2 km
- Houston JPMorgan Chase Tower20.2 km
- Minute Maid Park20.7 km
- George R. Brown Convention Center21.2 km
- Toyota Center21.3 km
- Co-Cathedral of the Sacred Heart21.3 km
- Lakewood Church23.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sonesta Hotel Houston Iah Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sonesta Hotel Houston Iah Airport
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in HoustonGood to know
Value for money | 6.5 |
|---|---|
Distance to city centre | 20.5 km |
Nearest airport | Houston George Bush Intcntl |
Distance to airport | 7.3 km |