Pros (+) the whole experience from the greeting till "thank you for the privilege" ... the view from 33th floor .... above the clouds ;)
Cons (-) there are so many things you could do better - but i know none ;)
5 stars
The Ritz-Carlton Hong Kong
Intl. Commerce Centre, 1 Austin Rd West, Hong Kong, Hong Kong
Hong Kong, Hong Kong
See location+852 2263 2263Photos of The Ritz-Carlton Hong Kong
Overview
This award-winning hotel is located within a 10-minute walk of Kowloon Station. It also boasts a rooftop terrace, plus views of the city.
Guests staying at The Ritz-Carlton Hong Kong can enjoy taking a dip in the indoor pool, working out in the fitness centre or unwinding with a drink at the on site bar. Relaxation options include a Jacuzzi and a sauna. It also has its very own wellness centre, ESPA.
The elegant rooms are air conditioned and equipped with an iPod docking station, a coffee maker and a mini bar. All have a bathroom that provides bathrobes and slippers.
Those staying at The Ritz-Carlton Hong Kong are welcome to sample Italian cuisine at Tosca Italian Restaurant, or try local meals at Tin Lung Heen. Room service is provided 24 hours a day, and a large variety of restaurants and cafés can also be found close by.
The hotel is within walking distance of International Commerce Centre, Sorrento and Harbour City. The Harbourside is a quick drive away.
Latest deals for The Ritz-Carlton Hong Kong
Amenities at The Ritz-Carlton Hong Kong
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Executive lounge access
- Family rooms
- Landmark view
- Mountain view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- DVD player
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
- Evening entertainment
- Cooking classes
- Night club
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of The Ritz-Carlton Hong Kong
9.4
Wonderful
1382 verified ratings
Wonderful
1060
Very good
150
Good
80
Okay
43
Fair
22
Mediocre
10
Poor
17
Summary of reviews
Guests say
Guests have praised the hotel for its fantastic location and exceptional service, highlighting the stunning views and well-maintained facilities. Many enjoyed the lounge experience and the attentiveness of the staff, making their stay memorable. However, some mentioned minor issues with amenities and room features, but overall, the positive aspects outweighed the negatives.AI-generated from customer reviews
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Score by provider
9.4 out of 10
430 reviews
9.4 out of 10
63 reviews
10 out of 10
1 review
9.7 out of 10
2 reviews
All reviews
Pros (+) The rooms are a good size for Hong Kong. The elevators to take a while so whenever along for travel with Uber or a cab plan on 15 minutes extra time. During the holidays this can be much more. The lounge experience with the exception of the staff there is exceptional they go above and beyond.
Cons (-) Halls and common areas were over fragranced. Housekeeping staff were meticulous however kept partially use glasses thinking we were going to reuse them. For example I would have a glass of wine However was unable to finish the left 25% of the glass house keeping with think that I would keep the glass and drink it the next day. This was a little frustrating the dessert was the same way. The halls a...
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Location
Intl. Commerce Centre, 1 Austin Rd West, Hong Kong
What's nearby
- The Harbourside171 m
- Sorrento0.4 km
- Tsim Sha Tsui Station1.4 km
- Nathan Road1.4 km
- Chungking Mansions1.5 km
- Avenue of Stars1.8 km
- Langham Place Shopping Mall1.8 km
- Macau Ferry Terminal1.8 km
- International Finance Centre2 km
- Victoria Harbour2 km
- Prince Edward2.5 km
- Hong Kong Convention and Exhibition Centre2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Ritz-Carlton Hong Kong
Low season | June |
|---|---|
High season | November |
Average price (weeknight) | AED 1,789 |
Average price (weekend night) | AED 2,297 |
When to book a room at The Ritz-Carlton Hong Kong
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Ritz-Carlton Hong Kong
FAQs when booking at The Ritz-Carlton Hong Kong
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See most recommended stays in Hong KongGood to know
Value for money | 8.7 |
|---|---|
Distance to city centre | 2.8 km |
Nearest airport | Hong Kong Intl |
Distance to airport | 24.8 km |