Overview

Motel One Hamburg-Alster
Top City Hotel

Steindamm 96-102, 20099 Hamburg, Hamburg, Germany
+49 40 4192 4970

AED 316+

Overall guest ratings

8.8/10 Excellent
Based on 17,982 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.3
  • 6.8

Good to know

  • Great reception
  • Professional service
  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    Located in Saint Georg, this hotel is within 1 mi (2 km) of Alster-Schwimmhalle, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 17,982 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.0 "Lovely bar service, according to 80%."
      8.6 "86% found the restaurant service to be one of the best."
      7.6 "Housekeeping was great, according to 76%."
      9.2 "Management was excellent, said 92%."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.8 "98% thought it was clean."
      7.3 "73% said the bathroom was clean."
    • 9.3 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.9 "99% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      7.4 "74% enjoyed the lobby entrance."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.1 "Great parking, according to 71%."
      9.8 "98% thought it was easy to get to the train station."
      8.7 "City centre within easy reach, said 87%."
      8.9 "Easily accessible by car, said 89%."
      8.3 "83% liked the proximity to shopping."
      8.1 "81% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
    • 8.8 "Bar is amazing."
      8.6 "Delicious alcoholic drinks, according to 86%."
      8.0 "Lovely bar service, according to 80%."
    • 6.8 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.7 "Only 67% thought the furniture was functional."

    Overall rating

    8.6 Excellent
    Based on 10,249 reviews
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
      7.6 "76% said the bathroom was clean."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      7.2 "Lovely bar service, according to 72%."
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.5 "95% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      7.5 "75% enjoyed the lobby entrance."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      8.9 "Easily accessible by car, said 89%."
      8.4 "84% liked the proximity to shopping."
      7.9 "79% enjoyed the restaurants & bars nearby."
    • 8.7 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 6.7 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.8 "Only 68% thought the furniture was functional."

    Overall rating

    8.7 Excellent
    Based on 2,517 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      7.4 "Great parking, according to 74%."
      8.9 "City centre within easy reach, said 89%."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.3 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      7.6 "76% enjoyed the lobby entrance."
      9.3 "93% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 9.0 "Incredible bar."
    • 6.6 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      7.0 "70% enjoyed the furniture."

    Overall rating

    8.4 Excellent
    Based on 899 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.4 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      9.9 "99% thought, the hotel was modern."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.3 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.6 "Only 66% thought the furniture was functional."

    Overall rating

    8.6 Excellent
    Based on 4,315 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      8.7 "City centre within easy reach, said 87%."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
      7.4 "74% said the bathroom was clean."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.0 "Incredible bar."
      8.8 "Delicious alcoholic drinks, according to 88%."
    • 9.0 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.9 "99% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
    • 6.4 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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