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Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, 60329 Frankfurt am Main, Hesse, Germany
+49 69 256 1790

AED 184+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.6/10 Good
Based on 991 reviews

Review highlights

  • 8.8
  • 8.7
  • 5.0
  • 4.6

Good to know

  • Train station is close

Nearby

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    About

    Welcome to the metropolis on the Main! The 4-star Mercure Hotel Kaiserhof Frankfurt City Center invites you to stay in pleasant surroundings, for business or pleasure. Our hotel is in a favorable location right by the train station, and several of the city's attractions like the exhibition center, the ECB and the banking quarter are within walking distance. The Zeil shopping mile and attractions including the Kaiserdom, the Alte Oper and the Museumsufer are just a walk away.

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    Amenities

    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 991 reviews
    • 8.8 "Great service."
    • 8.7 "Location is great."
    • 7.5 "Good breakfast."
    • 7.4 "Internet works."
    • 5.0 "Vibe was decent."
    • 5.0 "Rooms are ok."
    • 4.6 "Bad amenities."
    • 4.0 "Bar is not good."
    • 3.7 "Not very comfortable."
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    Overall rating

    7.7 Good
    Based on 327 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 5.0 "Vibe was decent."
    • 5.0 "Rooms are ok."
      0.7 "Air conditioning was criticized by 93%."
      3.6 "64% thought they were poorly maintained."
      4.6 "54% complained about the bathroom."
      5.0 "Only 50% said the rooms were modern."
    • 3.8 "Not very comfortable."
      0.7 "Air conditioning was criticized by 93%."
      4.0 "60% thought it was too noisy."

    Overall rating

    8.1 Excellent
    Based on 158 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
    • 5.3 "Average amenities."
    • 4.7 "Rooms are not good."
      0.3 "Air conditioning was criticized by 97%."
    • 3.2 "Quite uncomfortable."
      0.3 "Air conditioning was criticized by 97%."
      3.2 "68% thought it was too noisy."

    Overall rating

    7.3 Good
    Based on 168 reviews
    • 9.0 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.2 "Internet works."
    • 7.0 "Good breakfast."
    • 5.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.1 "Vibe was decent."
    • 4.7 "Bad amenities."
      5.0 "50% thought the building was acceptable."
    • 3.7 "Not very comfortable."
      3.5 "65% thought it was too noisy."
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    Overall rating

    7.5 Good
    Based on 336 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.9 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Internet works."
    • 7.5 "Good breakfast."
    • 4.5 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      0.3 "Air conditioning was criticized by 97%."
      4.0 "60% thought they were poorly maintained."
    • 4.2 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.6 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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