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good location, friendly staff
breakfast, location to sites, large bathroom with full bath tub and the new renovations make it a very nice place the cleaning products used to clean the room left a strange smell requiring the windows opened to air the room out
Ac works great, location.
It is so hard to say what we liked best. Everything about this hotel was excellent. The room was hugh, actually it was 2 rooms, one with a lounge suite and one with the big bed, bar fridge, tele, and a large wardrobe. Lots and lots of room to move around. The staff were more than helpful and nothing was a bother. The receptionists spoke excellent english, a real bonus. They even phoned & faxed another hotel, to change our booking for us, and didn't charge us for it. They made bookings for us at museums etc. at no charge and made our trip a total pleasure. We give this hotel and it's staff 10 our of 10. The buffet breakfast was delicious and plentiful.The laundry service was fast and very affordable. Thanks so much for a wonderful stay Leaving.
The rooms were extremly spacious and clean. Very comfortable stay. When we checked in the the gentleman at the reception although very helpful did not provide us with correct information and his English was not the best. He also did not provide us with correct advise in relation to the car park. The day staff were excellent.
Room size was good, one man (tall with glasses) and one woman (blonde) at the front desk were excellent, free internet access available Noisy housekeepers in the early morning shouting and slamming doors -- impossible to sleep in. Shower glass did not seal properly -- ended up with water on floor alot.
Its very close to Duomo and other attractions within walking distance. Our room and bath room were clean. Breakfast is OK with fresh fruits. Our room was looking at a very noisy narrow street. It felt unsafe. Note: We asked to change our room and the staff immediately did it.
Good location near the train station, beautiful room (but a but noisy from the street), and helpful staff. Breakfast was good.
It in the center of the city with all the attractions within walking distance, yet on a very quiet street. Staff spoke perfect english. The breakfast was good. The hotel has a parking however, its not free. They charged us 13 euro per night for it.
The hotel has an authentic Florence atmosphere. The historic architecture of the hotel building is wonderful with wooden beams and brick arches. The dining room ceiling is inspirational. The hotel is on a relatively quiet, narrow, cobbled street but very close to the heart of the city. We found the staff friendly and helpful. They will even make you a fresh expresso at reception at any time! Our ground floor balcony had no view; however the room was enormous which more than made up for it.
Proximity to train station. Hotel personnel. Comfort. Breakfast.
Price. Facilities. Location.
proximity to railway station plus all the sights, restaurants and bars
friendly staff, good choice of continental breakfast, handy location nr train station
staff were very helpful,rooms were very clean,hotel grounds were very romantic, location was convient for my stay, internet was great, breakfast was the best of all. john bathroom had no counter space at all.
We used this Hotel only as a 1 night stop over en route to a Villa, but - outstanding value for money. 5 minute walk to Train Station, & down town Firenze & Dumo etc. Under new managaement who were extremely helpful. Great rooms, great breakfast included & great little garden setting for a few vinos!. You won't be disappointed.
everything was ok presonnel was realy nice and helpful elevator fan in the room
big room, big bathroom breakfast
Staff was very friendly, great location, room was very spacious. Reasonable price.
Close to good internet place. The staff was moderately helpful, especially in the breakfast room. 1. My bed was tilted (and too small), and when I mentioned it to the older woman who is probably the owner, she disagreed with me! That was very annoying, and really, I know of another San Franciscan who was in that room 3 weeks before me, and she noticed the tilt, too. 2. The machine-made coffee was pathetic. If a hotel is going to offer coffee, it should do it right. Also, the bread and croissants were stale.
Staff really helpful! Location was very nice as well.
Woman at front desk was very nice and helpful (info. Wise). Room was clean. The smelll was intolerable and got worse each day at the entrance all the way to the front desk. It was hard to talk to the personnel at the front desk w/this horrible smell.
The staff was very kind, helpful and courteous
Lovely room. Great view across Florence. Staff were friendly and helpful No
Quiet. Helpful staff. Very clean Quite handy for station and for central Florence No Sky TV - no English channels
The stuff was really very helpful and friendly. The apartment was comfortable for the family with kids (7 and 10 years). We felt like at home. On the last day of our stay in the hotel a very good restraunt (pizzeria) was opened after the vacations just next door. If only breakfasts could be more varied...
Very friendly and accommodating staff. Clean, great location. Good value
(1) Strategic location (easy to find) (2) Decent spread for breakfast. (1) Hotel charged my credit card before my arrival (before the actual check-in time). In booking website, assurance given that no deduction made on credit card. It is fair if the hotel charged my credit card for no show. I feel frustrated as I paid my lodging in cash. (2) Hotel should provide free ISP for internet usage. (3) Hotel requires me to give them my room key each time I went out. I am not comfortable with this arrangement. I feel restricted as each time I went out, I have to consider creating inconvenience to the counter staff.
We were very happy with our stay. Unfortunately I was unwell and unable to eat breakfast. It may be advisable to have more variety with fruit for breakfast for people who cannot handle gluten.
no cot was provided at first and no highchairs. Not very child friendly.
Central location,very clean and friendly.
nice room with a lot of space, no luxury but very tidy and stylish. breakfast menu should include some fresh vegetables and eggs.
Great location, clean and large room and bath, helpful staff, bright breakfast room. Good breakfast. Wired Internet access was available tho expensive. (Wireless Internet access would be nice addition). Off season room price real bargain. Tile floors and high ceilings magnify the footsteps and voises of people coming into the hotel was the only negative..
The location of this hotel is outstanding. Right in Florence and near the train station - not too close though. Quiet street, acceptable breakfast, near other cafes and shopping, and near the old part of Florence. Staff spoke excellent English and were helpful when I tried speaking a little Italian. What I didn't like was the heating. I understand it's an old building with steam radiators so I'm not complaining but if you're sensitive to temperature variations or like to control the temp in your room, then keep it in mind. The steam system is centrally controlled and so whether you are cooking or freezing is out of your control. For November, it would drop down to 6-Celsius at night which is not too chilly but we're from Cairo, Egypt so 8-Celsius was really cold for us.
Quaint & convenient none
good location to major sites very loud room in the morning - could hear noises from the street
Location is very close to the train station and all major sights in Venice Internet is not included and is very costly
The architecture is great! Lovely big room. The staff was very helpful - we got there very late at night and he helped us with restaurants. Was a bit difficult to find the hotel at first.
location, friendly and quiet with room in the back. nice distant view of Duomo
The staff was friendly, the bed was comfortable and the location (one street over from the train station) was ideal. Breakfast was also great - very filling.
the location of the hotel is so comfortable the light in the rooms was not good enough
Very good value hotel offering comfortable basic facilities. My room overlooked the very pretty garden which was an unexpected bonus in the central city location. A shame the room didn't have a comfortable chair to relax in, and that the tv had only the Italian channels.
The room & bathroom size is big and very clean. It is very close to Train station.
The Hotel staff were excellent very very helpful. The breakfast was nice too, it is very close to some nice markets and very close to the train station too. Value for money, large rooms, just don't leave your clothes on the floor on the bathroom they get wet. The stairs, but that is all.
The night manager was very convivial keeping the bar open late and allowing people to play the piano and sing along.
Surprisingly quiet location considering the volume of other hotels, restaurants in the area. Staff very friendly. Probably having to change rooms after our first night's stay. There had been a mix up with our booking and we had been put into Hotel Anna for the first night. However hotel staff were good about it.
The location of the hotel is exellent. The hotel is quiet and cosy. The staff at the reception was very helpful. The breakfast was ok but lacked fresh fruit and vegetables. The pillows could be better.
very pleasant and helpful staff. 15 minute walk to the most popular sights. with heavy bags, I appreciated the short 10 minute walk from the train station. Very clean, very quiet, comfortable bed. I will stay there again when I return to Florence.
Sitting on our own patio with a glass of wine and a view of the San Lorenzo dome at dusk. A large group of young people were very noisy, not a problem during the evening as they were enjoying themselves, but not late at night when they returned to the hotel.
10 min from city center on foot. Small rooms. Hotel door is closed during the night (from 3am to 5am).
Air conditioning was good, Friendly staff No means of escape in the event of a fire! Poor breakfast. Two futher flights of stairs from lift to top floor & no offer of assistance with baggage
Location. Old furniture. Rooms need renovation. Very small bath wiht shower hanging above the bath (no separate space for shower).
we liked the room very much.
Good position. Close to all attractions. Nice furnishings. Carpet quite worn. Bathroom unusual.
The staff was very helpful Noisy, room was clean but not poorly maintained
Friendly staff No heat!!!
location, friendliness of staff noise from the traffic outside (would benefit from double glazing at windows)
Nice room with vintage decor. Good breakfast with lots to choose from and friendly staff. 10 minutes away from bus and train station.
Receptionist was very helpful. Rooms very nice, good breakfast and good service. Excellent location, parking very safe and reasonably priced.
Excellent location by the train station. The room was very clean and spacious.
Well located with many restaurants on the first street as you step out. Very close to the main shopping and attractions yet far away to be quite at night.
The hotel was very convenient to the train station, and not far from the airport. Exploring Florence was within walking distance from the hotel, and the taxi service was easily arranged at the front desk. we used the Vecchio as our home base during our travels in and around Florence, and had a variety of rooms during our stay. The rooms varied in quality. One room had very noisy pipes in the bathroom and the shower was not enclosed. Only one of the rooms we had had a ceiling fan but each of our rooms had air conditioning .
The hotel was in a great location a few minutes from the train station and about 5-10 mins walk to the Duomo and the centre of Florence. The rooms were big. Booking.com advertised the hotel as having a bar. There was a small bar at reception with a small selection of drinks, no place to sit and a have a few drinks. Others I was with were looking for a bar so it meant going out at night later. Breakfast very plain, but thats usual in most continental hotels.
Staff assistance Small rooms
The people in Hotel palazzo vecchio are very friendly and they are always ready to lend their hands to you.
The hotel was very conveniently placed. The staff is helpful. The room is quite small but adequate.
This hotel is simply amazing!!!! Close to the train station and all sightseeings, amazing furnitures and decoration, good price, good service... I reccomend for everybody! The best hotel that I've ever been by cheap price.
Price and location (near the train station) Bathroom, small and old (but clean)
I liked the approaching of the staff - they were lovely. The location of hotel is execelent - very near the train station. Rooms were very clean, breakfast was fine, hotel had lots of material what to do in Florence, how you can make trips around and with witch tourist agencies you can go aorund etc.
The Hostel Archi Rossi is an interesting hybrid. The original part is a slighly upmarket hostel, complete with cafeteria style meals (why come to Italy for a cafeteria meal!), a load of computers for free internet access, a many backpackers. However, the Hostel has purchased the hotel next door so now comprises a hostel and very nice three star hotel with the latter at prices not much higher than the hostel, at least on the web. This means for a very reasonable price you can enjoy an extremely clean, comfortable and reasonably equipped hotel room (fridge, large shower, comfortable bed) and, most importantly, two gorgeous courtyards to relax in (an original one and one between the two parts of the hotel) as well as free internet. The free breakfast is truly cafeteria style, though the omlettes are really first rate and coffee should be skipped. Still, all the pluses make up for the average breakfast and for 90 cents you can step out the door and walk 40 metres to the left for a terrific coffee.
This hostel has a very good location, being very close to the train station and 10 minutes walk from the major attractions. We got a nice & quiet room (they named it deluxe room) and for going there we had to cross the hostels' garden - a very nice place, i would like to be there in summer! Room was clean, with nice furniture, the bathroom was big. For breakfast we had to choose between some fixed menu, but it was ok, we had enough options (and got for no extra price croissant and orange juice). The good part of this is that we had fresh food, cooked especially for us (eggs and bacon). I saw very good prices for dinner menu, but as we didnt had the time to eat there, I couldnt say if the food its good or not. Free internet its a plus The restaurant looks a little like a place where students go to have cheap meals, so thats why my husband, who has about 20 years more than most of the clients of this hostel (young people, around 25) find a little diffficult to addapt. I felt like I was a student again, so for me it was ok.
Staffs are really helpful. location is perfect for us, close to train station and walking distance to everywhere. Bed are not comfortable, too creaking to sleep. I cannot move. but everything else is perfect.
The location was perfect, right around the corner from the train station. Everything was walkable from the hotel. Staff was super friendly, and it included breakfast which I wasn't expecting.
Location to train station, attractions, food. Vintage elevator. Simple breakfast Italian design windows. Wifi Toilet space Too big of a cupboard, not use and occupying too much space. Nil kettle in room. Shower area too small. No heated towel rack
Conveniente locaciÃ³n walking distance to most places.nice friendly Staff . Nice and clean breadfast Ã¡rea . Perfect For the 2 night . The room Was to dark and cold
Location wise, the hotel couldn't be better placed. The owner was very friendly and helpful. At the time of my stay, the new owners had not yet finished re-furbishing the rooms, so conditions may change in time. The rooms were clean, but certain things showed their age.
The location was very good It is very difficult to find.
The hotel staff were extremely friendly and helpful. Wi-fi was available in most parts of the hotel, breakfast was served in bed each morning and the proximity to the train station was a real plus It is very difficult to find. There are two sets of numbering on each building in the road, and no sign to the hotel.
Although clean and staff helpfull, it did not have the setting of a hotel, and you had to go to the 5th floor to get checked in. i was charged for a superiorr room which i booked but was given a standard??????
The staff were so helpful and smiling (not an Italian habit) room was small, but for the price I paid in low season was fair
Very new and very comfortable hotel, perfectly located in the city center, very close to the Florence attractions, central train/bus station (one hour trip to Pisa) and central market with fresh food.. I did enjoy staying there.
close to the station, easy to find from airport, easy for main attraction good selection of non tourist restaurants close by, helpful staff behind a church ringing bells at 7.00 am
Location, atmosphere There was no shower curtain or cabin in the bathroom. After the shower, everywhere gets soaked.
convenient place, very near to Firenze SMN, about 2 min. The bed is confortable even if it is not big. The room I lived with a very big balcone.
The hotel was close to the historic centre and most major tourist attractions. The staff were really nice and friendly and the hotel had a nice feel to it. The roof terrace was pretty and the rooms were nicely dedcorated with lovely modern bathrooms. On the website it stated that this hotel had a bar - when I stayed there it didn't. Saying that, there are plenty of cafe bars within easy walking distance.
The staff is very kind and human. We were stranded in Florence because of the strikes in France and the staff was very helpful.The hotel is near the station which is very convenient.
under new ownership, the new owner is very converned and helpful. most excellent
The staff were extremely helpful, particularly letting us check in a little early, which was much appreciated. Great location (near center, train station). Large room, wifi for small charge (5 Euro for our entire stay), great value.
location, staff, breakfast, terrace. Toilette was in front of the shower and too close to it.
pretty pleasant, a bit funky - our bathroom was not plush, rained so we couldn't enjoy the courtyard, nice staff, very accommodating, decent breakfast for the cost, free wifi sounds like some of the other rooms very a titch nicer
location, hotel staff noise because the room was close to entrance of the hotel, other rooms might be quiter; breakfast is poor