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Rafaella and Vittoria are the best! Always very nice and helpful, they even gave us special honeymoon gift on the first day we arrived and again when we checked out. The hotel is quite new and the room is beautiful, spacious and clean. Great location, very closed to the train station, and even though our room is on a very busy street, it's quiet inside when the window is closed. There is also a very tiny little lift to bring your luggage up to the room( one person one bag at a time). We did enjoy our stay at this hotel. The breakfast is a little bit too small and it's not at the hotel but in the local cafeteria near by.
Wonderful service from the time we stepped in till the time we left! Friendly and full of initiative. Staff left wine glasses for us when she saw we had a bottle of wine in the room! Good size room 5 minutes away from the train station. Highly recommended!!
The staffs are very friendly. There are snacks and drinks in the room for free everyday. Although the carpark was not nearby, but people from the carpark come to pick up the car and drop it back to us when we need it. When we check-out, a bottle of wine was given to us from the hotel as a gift. As the lift is small, we have to carry the big luggage up the stairs. Also as the hotel does not offer breakfast within the hotel, therefore we have to go to the bar nearby and the Sunday breakfast was not as good as the Mon-Sat one.
Room & staff are nice none
Room was clean and tidy, decorated well, very near to city centre, especially train station. Staff was very helpfull.
the closeness to the center, design of the room N/A
Free coffee, tea and water with internet point opens 24/7. High Ceiling, private balcony for certain rooms - great to take a cup of coffee at the private balcony, watching people walking by the Repubblica Plaza downstair between Uffize and the Academy. Lift to reach the B&B, no concern for carrying suitcases. Marco, the owner, and Ena are both very nice. Shower place is small. I spend only 15 minutes for a shower and it doesn't bother me. On my arrival to the Repubblica Plaza, it took me a bit time to locate the building's entrance, which is right next to the restaurants.
Staff/owner is nice; very helpful. There is one person managing the hotel. He tries to do everything to make your stay wonderful. Location is excellent. City center. Also, tea and coffee is available any time. Very comfortable for sightseeing trips. But hotel facilities are really poor. Several things:1. Breakfast is not acceptable. Its written that hotel offers "buffet breakfast". Reality: there will be 10 yoghurts bought by owner in "Spar" shop the night before, croissants in plastic bags, tea and coffee.nobody cleans tables until the breakfast is ended..If you come to breakfast later than other guests you will not get even yoghurt, as 10 yoghurt will be gone, and you will not have clean spoon or cup.... We . 2. LOTs of noise from the street. Was difficult to sleep at night because of machines cleaning trash. 3.No internet in the rooms, only in the hall. 4.No reception. If owner is there - he will help. If he is not there - there is noone to ask about anything. But overall, central location compensates for 1,2,3, 4 above
location in the middle of the town
Location, Location, Location I was asked to pay cash when I had already provided my credit card details at the time of booking. On the second day when I insisted that I wanted to use my credit card the owner/manager was surly for the rest of our stay.
Right in the middle of Florence, friendly staff, clean, good value for money. Simple breakfast and no regular reception service, but then it is a B&B. It was nice to drop by the room in between all site seeing and sit on the balcony with a cup of coffee (from the free machine in the breakfast room) on the balcony over the head of all tourists rushing from accademia to uffici. We had ordered a four man room but got to double rooms for the same price. We would stay there again because of centrality.
The host is very nice and helpful and the hotel location is very close to train station and sight-seeing location, I will absolutely recommend this hotel to all who plan to stay in Florence!
Great staff, good location near the train station, good value for the money. Room very comfortable. Being close to the train station, it can be a bit noisy, but did not keep us from sleeping well.
Florio was exceptionally helpful and really made us feel at home. He couldn't have been more accomodating. The room was large and we found the breakfast just enough to get us started. Very clean and extremely great location right next to the train station. Thank you Florio! There was nothing we didn't like. The stairs were just fine. Although the elevator was small, it was just fine for a few of us going up.
The room was large, well equipped with hotel facilities, and quite clean. The staff was kind and availbale for suggestions The place is central, but quite noisy
Convenient location, next to tarin station and walking to all attractions, friendly staff, clean. Street noise
The location was excellent---very close to the train station where the bus from the airport comes into the city. The owner was extremely helpful and friendly. There is a small balcony where we were able to sit and watch the city while sipping a glass of wine. The breakfast was prepackaged and the coffee instant, but since the owner is the only employee we saw, it's understandable.
good location, good price, helpful staff, clean, air conditioning, breakfast.
Great location, close to main train station and popular tourist sites. very secure builidng & friendly, helpful staff. Breakfast was disappointing.
Everything was perfect- lovely room and extremely friendly staff no
Convenient Location, Super-market Nearby, Friendly and Trustable Host (Manager, Mr. Florio), Room is clean and big enough for Asia I think. We stayed here for 3 nights, staff gave us many useful information about Florence, eg. super market place, where to buy professional kitchen stuffs, cheap and delicious osteria with local flavor, etc... . And most of all, manager will gave you his mobile phone number in case of any emergency, so the make you(guest) feel trustable and reliable. It's hard to find anything bad about the hotel. If I should say something, breakfast is normal, but this is B&B small inn not hotel, so I can accept such breakfast.
Central location and such a spacious room - we loved it! Staff, too were wonderful - friendly and helpful. We'd definitely stay there again.
Big special rooms with quiet and very good location.
This has an excellent location from check in to check out hotel & staff were fantastic had read some poor reviews on amother site and these are totally unjustified. We would have no hesitation in staying here again & again.
I have stayed twice. To me this hotel conveys a real feeling and appreciation of the beauty and taste and Florence. Also, the location is excellent. The hotel is small and has limited desk duty. This can be a problem if you are arriving or leaving late. They leave the desk at 19:00.
Historic setting in central location Unfriendly breakfast service
Beautiful rooms, very well kept, you really feel like staying in an Italian city palace, hideaway from the bussle of Florence, helpful staff, great tips on where to go and dine Just a tip: from the bookings website, we didnt realize it would be this gorgeous...
This was at one time a small palace. Each room had a different planet theme. The rooms were very clean,bathrooms were large and each room had a different scent that was sprayed in the room. The breakfast is served in the original kitchen. The staff is very friendly and helpful, especially the owner. This hotel is within a 10-20 minute walking distance to most shopping and sites.
The location is great, staff were helpful and the breakfast room was lovely.
spacious room, friendly staff. quite different from the pictures on the web page, a little misleading. There is no lift, no staff available from 6 pm.
Within 100 yards of the Uffizi Museum on the Piazza!!!
the location,...... reservation ,although confirmed in march, was not registered. We stayed in 3 different rooms ! ( one much smaller , the other one oké ) persuation was necessary !!!!
Central location with major attractions in easy walking distance
Wonderful staff.Great location.
Ideal for tourism.Near all the main tourist attractions Difficult if you have a rental car
Perfect location. Pleasant, helpful staff in an elegant old building. Steep stairs, and the communial breakfast arrangements, but to be fair, it's diffucult to see how it could be otherwise in such an old building.