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Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
The location was perfect
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
this was my 2nd stay and the hotel, location and service is immaculate.
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
Attention to detail. Nothing to comment.
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
The rooms are excellent, with fast wireless Internet and very modern bathroom facilities. Wonderful breakfast and perfectly helpful staff. The location in center of Dresden old town cannot be better.
Rooms were the best we have seen in all our travels - large high ceilings modern design and really comfy bed pillows and comforter made this stay a real pleasure - we will definitely be back !
Room was spacious and very nice. Breakfast was expensive.
Best hotel we have ever stayed at. Quality room and service.
the breakfest and the chocolate for child The bed is not comfortable.
Quiet, comfort, situation, restaurant, facilities.
everything was ok see above
the stuff and the place
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
staff was excelent, and the room very comfortable and clean
Our room was fabulous & the staff were very helpful.
The location is exellent and the hotel itself was modern and clean, with all what you need. Very friendly staff. No place to eat or possibility for room service late in the evening.
Staff was very responsive to needs Internet use is not for free...we assumed it was...should list internet access rates!
the female reception staff very helpful breakfast veru good room 312 beautifull thanks to upgrade the bar
The best Hotel I have been on for long time. all was perfect.
Very nice and big rooms (had room no. 105), very comfortable beds, reasonably sized bathroom (bathtub and shower are separately), breakfast room on the 6th floor, possibility to sit outside, breakfast buffet offers a good variety. Great location, right next to the Gedaechtniskirche, easy walk to the train station (about 10 to 15 mins). n/a
The design of the hotel, rooms perfectly clean, wonderful bathroom with L´Occitane cosmetics, parking, location of the hotel. Everything was just perfect.
The rooms are very nice. Spacious, clean, good looking. Bed was terrific. Very comfortable. I did an online advance check in and asked for a high floor. My confirmation email said I was confirmed on the 6th floor. When I arrived and checked in they gave me room 202 on the second floor. I don't know why my confirmed request was not honored.
clean and nice room, friendly staff, great location...
The very big size of the room (standard room), the bathroom much nicer than on the pictures, the overal quality and comfort of the room. Breakfast was OK and included.The staff was helpful always. The room is very nice, but there are no other services/facilities that you would expect from a 5 star hotel: lobby, pool, sauna, spa....despite that I still recommend the hotel
Outstanding, we'll be staying at QF again. Everything was excellent.
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
Excellent hotel in the very heart of a beutiful city
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
the accomodations were new and modern. clean. great tourist location. a little pricey
Location (Central) No
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
The location is perfect for visiting Dresden, and the hotel is very good
location, room design, dinner on the balcony, smiling and helpful staff gettting lost in the building on the way to the parking
The helpfulness of the staff,central position and general ambience including an excellent bedroom and the bar. I think the price of wine in the bar was a little high
Clean nice rooms , very helpful staff and good location
good attention to guests; excellent fitness facilities; superb location practically non-existing bell captain and luggage collection services;expensive car parking
Staff was very efficient in obtaining opera house tickets and making other reservations.
clean spacious rooms with a feeling of luxury
Russian speaking staff, attention to the guests, champagne for breakfast, very clean room
Great Location. New, modern construction. Full service Hotel with English speaking staff. On-site parking. Good breakfast.
Hotel is situated in the historical center. It takes 5-7 minutes to walk to all musiems and places of interest.
The hotel was ideally situated for all of Dresden's historic sites, the hotel facilties were fantastic for comfort and and the staff were very helpful but not obtrusive and very good balance for holidaying. And we felt the hotel was a very good value for money.
The Hotel staff should be fired and new one should be hired. We waited for 2 hrs to be served dinner. The Chef was tattooing my fish that I ordered was their explanation. There were only 6 guests at the restaurant! Next morning I want down to bring coffee to the room. I was told that they will bring it. 30 minutes later and no coffee delivered. I had to call them to remind them. What a fiasco of a service!
Altough I travel 50% of my time, since over 20 years, I am seldomly impressed by the atmosphere of a hotel, this hotel has it all, great staff, top location, superb design and a very warm atmosphere. The F&B areas were so well designed that I had the feeling I wasn't actually in a hotel
Breakfast was great. The art was brilliant. Parking will cost you an extra 20 to 30 per night.
The amazing design, the great location and the kindness of the staff The room was very warm and we had no possibility to control the temperature inside
The reception people were completely arrogant the reception people
Professional staff. Refreshing decor in the room. Excellent breakfast buffet. Perfect location for a city visit. Bed was too hard for me. Car parking was very limited at the hotel.
nice modern hotel with excellent beds and bathroom, perfectly located to walk into the city
The warm and friendly staff with excellent language skills, at least in English. Very clean and modern design of the hotel/room and excellent location. There was no 'complimentary' tray of tea/coffee in the room. This made it a little difficult to self-serve a beverage in the room after a long trip.
Interesting design of rooms and lobby, very good breakfast with wide range of dishes, very nice location in calm and central district near Fraukirsche Poor spa facilities
The position of the hotel. The design is very interesting. The breakfast is very good.
good location, good facilities, good price!
The location, and cost were AMAZING, however it remains to be seen how this will carry on after the 'opening week specials' are finished. The apartment was well apartment was well appointed- lots of glassware, tableware etc. As they are designed to be self-catering apartments, a few more essentials might be good eg. oil, butter etc, and perhaps a drier to be used with the washing machine. As with most german hotels, the 'Double Bed' is simply two singles pushed together, which can be uncomfortable
Excellent location. Very good hotel room for families with children. Very responsive staff.
Friendly staff took me to the apartment and told me where to eat breakfast.The room has almost all the facilities that you need to live there including washing machine.Extremely large room,exactly it's an apartment rather than hotel.The location is also very good,you can start your travel as soon as you go out of the building.In addition,very cheap price.
Extensive space; wonderful view of Frauenkirche; comfort and cleanliness
great location in the centre of remaining 'old Dresden' Kitchen is in the entrance hall of the appartment. Could not find instructions for the air conditioning
Everything in this apartment was to the highest standard. We were so impressed that we had to question the price of the accommodation as we thought we had accidently booked something more expensive!! We loved everything at the apartment. The only thing we could suggest is possibly working on better english for at least one person on shift at reception.
Excellent location & very friendly staff & lots of room in the apartment, We could have cooked in there, done our laundry, etc. We only stayed the night, but it was lovely to spread out. Really, no complaints - only reason the 'cleanliness' category was marked down was due to a couple of carpet stains in the living room. I wouldn't let that stop me from coming back.
The location excelent,The staff excelent,the breakfast deliciuos.I will came back again. Sorry but everything was excelent.
Great location. Helpful friendly staff.
The local of this apartment was very good. We had easy access to all of the things we wanted to do.
The apartment was so central. It was so clean and well appointed from the linen on the beds, to the kitchen supplies. It was great to have the washing machine as well. It was also nice to use the joint facilities at the Hilton for swimming and hot tub. There were no problems at all. It did not have a traditional hotel entrance but it worked well none the less.
The staff were very helpful with additional pillows, blanket etc. (I am asthmatic), telephone calls, use of internet etc. It is very v´centrally located. Because of its central location there is noise from the street restaurants at night. This could be a problem in the summer with open windows but was fine for us at the ens of October.
The location was superb - all the sights were on our doorstep (plus great bars and restaurants). The apartment was spacious and comfortable, and the breakfast, for 10 euros, was excellent value. I would recommend staying here to anyone!
Good, clean and spacious facilities in a central position on the Altstadt side of the river. Not easy to locate the entrance if obscured by the cafe awnings!
The room was well beyond expectations. A top class room for a bargain price. Highly recommend for really any sort of traveller, business or pleasure, couples or families. Fantastic hotel and I would definitely return. Can be a little noisy due to proximity to the street, but only when the windows are open. Otherwise, absolutely fantastic.
size, comfort and location
In fantastic location. Great room bigger than other apartments have stayed in for more money. Parking easy to sort out. Really nice staff.
Location in the heart of Dresden was the key point for me, as well as the complete furnishing of the apartment with all applicances necessary for the week of my stay.
This hotel, well apartment, was amazing. We had a great one bedroom apartment with a full bathroom and kitchen. We were right in the heart of the city square with a stunning view of the Church of Our Lady. The staff was very friendly and helpful. We will be staying there on our next trip to Dresden!
Excellent location, very friendly and intelligent personnel, perfect room condition, great interior design.
in the city center, comfort, clean nothing
Ideal position for seeing Dresden and very quiet. Close to many good restaurants. REception in different building but not inconvenient.
position stayed there before last year we requested bed for 3 person which was rather uncomfortable for money paid