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The room was adequate. The hotel is close to the historical Altstadt and a fantastic shopping area. Driving to the hotel was frustrating. It wasn't easy to find, even with GPS. There are two elevators so long waits in the morning to get to breakfast or to check out. Staff speak very little English. The room
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
Attention to detail. Nothing to comment.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
The location was perfect
this was my 2nd stay and the hotel, location and service is immaculate.
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
the stuff and the place
Our room was fabulous & the staff were very helpful.
everything was ok see above
the breakfest and the chocolate for child The bed is not comfortable.
Room was spacious and very nice. Breakfast was expensive.
Quiet, comfort, situation, restaurant, facilities.
Best hotel we have ever stayed at. Quality room and service.
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
staff was excelent, and the room very comfortable and clean
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
Location (Central) No
Excellent hotel in the very heart of a beutiful city
the accomodations were new and modern. clean. great tourist location. a little pricey
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
The location is perfect for visiting Dresden, and the hotel is very good
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
location was fantastic for sights, eating out and parking the pool area was very nice and presented however it could of had a slightly larger wellnes area, ie gym, dip pools for the sauna's and a masseur permanatly on site. after all it is listed as a 5 star
It was a comfortable stay thanks
The location is quite good. From time to time the service was not up to standard, eg. I wasn't offered any assistance with my luggage, the restaurant closed at 10pm on Sunday night.
dinner was very nice over priced breakfast
We loved the location, the staff and the high quality of everything associated with it. One of the best hotels we've been in! Nothing - it enhanced our stay in Dresden.
The pool was warm and very clean. The location is optimal, and the staff were very accomodating. The food in the restarurant was delicious, and the free wireless internet worked great. We had a great stay. None - everything was top-notch.
I liked the gifts left in the room for the children (bath set for my baby and lego for my 5 year old). I loved the jacuzzi bath and the indoor pool. Nothing.
it is placed in the center of the city
Spa, lobby, Webers restaurant,room, staff, location Everything was beautifull
Ms. Romy Pohlink went out of her way to get us last minute tickets to the Green Vault exhibit. She was professional and wonderful to work with. Also, the location of the hotel was excellent.
The position of the hotel. The design is very interesting. The breakfast is very good.
nice modern hotel with excellent beds and bathroom, perfectly located to walk into the city
Breakfast was great. The art was brilliant. Parking will cost you an extra 20 to 30 per night.
Professional staff. Refreshing decor in the room. Excellent breakfast buffet. Perfect location for a city visit. Bed was too hard for me. Car parking was very limited at the hotel.
The warm and friendly staff with excellent language skills, at least in English. Very clean and modern design of the hotel/room and excellent location. There was no 'complimentary' tray of tea/coffee in the room. This made it a little difficult to self-serve a beverage in the room after a long trip.
The amazing design, the great location and the kindness of the staff The room was very warm and we had no possibility to control the temperature inside
The Hotel staff should be fired and new one should be hired. We waited for 2 hrs to be served dinner. The Chef was tattooing my fish that I ordered was their explanation. There were only 6 guests at the restaurant! Next morning I want down to bring coffee to the room. I was told that they will bring it. 30 minutes later and no coffee delivered. I had to call them to remind them. What a fiasco of a service!
Interesting design of rooms and lobby, very good breakfast with wide range of dishes, very nice location in calm and central district near Fraukirsche Poor spa facilities
Altough I travel 50% of my time, since over 20 years, I am seldomly impressed by the atmosphere of a hotel, this hotel has it all, great staff, top location, superb design and a very warm atmosphere. The F&B areas were so well designed that I had the feeling I wasn't actually in a hotel
The reception people were completely arrogant the reception people
The very big size of the room (standard room), the bathroom much nicer than on the pictures, the overal quality and comfort of the room. Breakfast was OK and included.The staff was helpful always. The room is very nice, but there are no other services/facilities that you would expect from a 5 star hotel: lobby, pool, sauna, spa....despite that I still recommend the hotel
Very nice and big rooms (had room no. 105), very comfortable beds, reasonably sized bathroom (bathtub and shower are separately), breakfast room on the 6th floor, possibility to sit outside, breakfast buffet offers a good variety. Great location, right next to the Gedaechtniskirche, easy walk to the train station (about 10 to 15 mins). n/a
The design of the hotel, rooms perfectly clean, wonderful bathroom with L´Occitane cosmetics, parking, location of the hotel. Everything was just perfect.
the female reception staff very helpful breakfast veru good room 312 beautifull thanks to upgrade the bar
The location is exellent and the hotel itself was modern and clean, with all what you need. Very friendly staff. No place to eat or possibility for room service late in the evening.
The best Hotel I have been on for long time. all was perfect.
clean and nice room, friendly staff, great location...
The rooms are very nice. Spacious, clean, good looking. Bed was terrific. Very comfortable. I did an online advance check in and asked for a high floor. My confirmation email said I was confirmed on the 6th floor. When I arrived and checked in they gave me room 202 on the second floor. I don't know why my confirmed request was not honored.
Outstanding, we'll be staying at QF again. Everything was excellent.
Staff was very responsive to needs Internet use is not for free...we assumed it was...should list internet access rates!
clean spacious rooms with a feeling of luxury
The helpfulness of the staff,central position and general ambience including an excellent bedroom and the bar. I think the price of wine in the bar was a little high
Great Location. New, modern construction. Full service Hotel with English speaking staff. On-site parking. Good breakfast.
Staff was very efficient in obtaining opera house tickets and making other reservations.
Russian speaking staff, attention to the guests, champagne for breakfast, very clean room
good attention to guests; excellent fitness facilities; superb location practically non-existing bell captain and luggage collection services;expensive car parking
location, room design, dinner on the balcony, smiling and helpful staff gettting lost in the building on the way to the parking
Hotel is situated in the historical center. It takes 5-7 minutes to walk to all musiems and places of interest.
Clean nice rooms , very helpful staff and good location
The hotel was ideally situated for all of Dresden's historic sites, the hotel facilties were fantastic for comfort and and the staff were very helpful but not obtrusive and very good balance for holidaying. And we felt the hotel was a very good value for money.
Excellent quality of hotel, rooms and food Staff were not good at informing guests as to what to do when the fire alarm went off. No one seemed to be giving instructions as to when it was safe to return to rooms.
The atmosphere, and I met some long lost Relative. Frau Wenk, in Reception , has been very friendly, helpful and efficient. No
good location, excellent breakfast buffet and very friendly staff restaurant was closed due to renovations.
Sauna facilities were excellent! The breakfast was very expensive compared to everywhere else we stayed...
good price performance ratio
Good business-type hotel adjoining a small shopping/eating mall. Walk to centre in about 20 minutes (but free parking metres on Sundays nearby). Breakfast choice was varied and good. Underground parking is on the expensive side at E12.00 per night
Nice room and good breakfast. Near to the town center.
The best that we had was Restaurant!
The rooms were spacious and the breakfast was excellent the walk to the city center was a little longer than I expected
The perfect place if you like luxury at a reasonable price. The ten minute walk to the center of the city is worth the money saved compared to the more centrally located hotels. Great staff and terrific rooms. The absolutely only thing that isn't perfect are the somewhat small TVs.
WLAN available only in lobby.
Location, close to town centre, but access by foot from both the staion and the rest of the town was difficult owing to roadworks and badly-designed crossing points. It would have bveen nice to have had coffee/tee-making facilities in the bedrooms.
The breakfast was excellent, eat as much as you want buffet style and every sort of food you could think of. Cereal, meat, cheese, fish, salads, fruit, youghurt, breads, eggs and all good quality. Staff were helpful, we were able to leave luggage behind the desk on departure day for no charge. It didn't bother us, we were happy to have the good view, but our room was noisy as it overlooked one of the main bridges. If you were on the other side then there would be no problem. It was very hot, there was no AC, so the window had to be left open for the heat.
good location, value for money no
The location near Altstadt Wireless internet should be in each room and free
Very comfortable and well located hotel. Very good value for money. Excellent service and facilities.
The convenience to the city centre and all major monuments
The room was spacious and with a nice view. There was a tram stop 5 min walk but when we went there was construction taking place and it was closed temporary. 10 min walk from Altstadt. Traveling as a couple we booked a double room. We found two beds put next to each other and two blankets. When asked at least for a double blanket, the staff told us that there are no double beds at the hotel and no double blankets... The room was ok but not as expected for a four star hotel.
gorgeous riverside view, spacious room, friendly staffs small bathroom with only shower, furnitures seemed cheap and old, would not consider as a 4-star hotel but more as a 3-star business hotel.
Good location. Rooms pretty good. No A/C. No free wifi. Breakfast was mediocre.
The best hotel that I've stayed in these few years! Price is less expensive. Very good location and reverside view. The room was very big and clean. Staffs are kind and excellent breakfast. Highly recommendable!
The staff were very helpful, spoke English and the hotel just opened up earlier in the year, so very updated and modern. Great location...very close to the main shopping area, yet far enough away where noise at night was not an issue. Breakfast was excellent. Very close to the main train station...within 5 min walk, so you could leave your luggage at the hotel, sightsee all day without luggage and then pickup your luggage on the way to the train station. They gave you a free bus and tram pass, but I loved walking the city so I didn't use it, but if you were pressed for time, very nice added amenity. Nothing.
Very convenient location. Super-efficient and helpful staff. Great breakfast. Nothing. Everything was great.
The free day passes for the Dresden transit network were phenomenal. It tuned our half day layover in Dresden into a tour of the city, one we will be sure to return to. The location across from Dresden Hbf was perfect, and the breakfast was very good. There was nothing to dislike. American motels and budget hotels could learn from the efficiencies and professionalism of the intercity chain.
Right in front of main train station. Very expensive internet access.
It is located at a very convenient place and well-balanced. Providing a transportation pass is very good. It would be better to equip a coffee maker and/or an ice maker. The bath towel is a bit thin and small.
nice place, free city bus ticket, nice room no free breakfast, the staff not very efficient
beautiful bathroom, large foyer in room The Air Conditioning is not nearly strong enough to deal with 30C temperatures. The area of the hotel (near the train station) is bleak and uninviting.
Great place to stay and sleep
Conveniently near central railway station. Staffs also are friendly and helpful. The compliment of free ticket for local transport is useful and benefit.
Very helpful staff at reception and the free tram pass was helpful and it was across the road from the train station
Proximity to train station, general design and comfort. the first night was slightly disturbed by the noise of the train station. Customers ought to be given the option of staying on the train side of the hotel or the other side. Also, apart from one instance, check-in staff neither greeted nor made eye contact with us as we came in and out of the hotel. This gives an impression of indifference.
Good location to town.
Wonderful view of Dresden from our window Breakfast not included in rate we chose so we made other arrangements
The hotel is at an excellent location, at walking distance from the city centre and close to Dresden Mitte Bahnhof and tram stop. The room at the 6th floor has a good size and a nice design. There was only one, very uncomfortable, stool in the room.
the size of the bathroom, the design of the rooms and the design of the whole hotel the walls should be painted again (many scratches makes it look used), there is only one "real" chair in a double bed room (created for 2 people to stay in
Most like the location, the architecture the service.
Very close to downtown attractions, There was no chairs to sit on in the superior room. I would have liked an armchair to relax.
good breakfast! and beautiful room! Girl's working in reception not so good!this hotel is 4star's.but they are working like a caffe'waitress.
Accessability to sights of Dresden.
Nice hotel with the original design qualified and the friendly personnel, very successfully located.
hotel staff very helpful
Excellent location. Very good hotel room for families with children. Very responsive staff.
The location excelent,The staff excelent,the breakfast deliciuos.I will came back again. Sorry but everything was excelent.
Friendly staff took me to the apartment and told me where to eat breakfast.The room has almost all the facilities that you need to live there including washing machine.Extremely large room,exactly it's an apartment rather than hotel.The location is also very good,you can start your travel as soon as you go out of the building.In addition,very cheap price.
The location, and cost were AMAZING, however it remains to be seen how this will carry on after the 'opening week specials' are finished. The apartment was well apartment was well appointed- lots of glassware, tableware etc. As they are designed to be self-catering apartments, a few more essentials might be good eg. oil, butter etc, and perhaps a drier to be used with the washing machine. As with most german hotels, the 'Double Bed' is simply two singles pushed together, which can be uncomfortable
good location, good facilities, good price!
Extensive space; wonderful view of Frauenkirche; comfort and cleanliness
great location in the centre of remaining 'old Dresden' Kitchen is in the entrance hall of the appartment. Could not find instructions for the air conditioning
Excellent location & very friendly staff & lots of room in the apartment, We could have cooked in there, done our laundry, etc. We only stayed the night, but it was lovely to spread out. Really, no complaints - only reason the 'cleanliness' category was marked down was due to a couple of carpet stains in the living room. I wouldn't let that stop me from coming back.
Everything in this apartment was to the highest standard. We were so impressed that we had to question the price of the accommodation as we thought we had accidently booked something more expensive!! We loved everything at the apartment. The only thing we could suggest is possibly working on better english for at least one person on shift at reception.
Free Wi-Fi would be great for the hotel guests to avail of in their rooms. Free Wi-Fi would be great for the hotel guests to avail of in their rooms. Also to hav another option for English language tv programmes other than BBC work news would be really enhance things and add to the overall good experience that the hotel has to offer.
The hotel is right in the middle of downtown shopping, and the city centre is only a few minutes walk away. The bed was a little hard, but the room was fantastic.
There was everything I needed, and the hotel is placed very close to the centre of the city and the síghts.
Brilliant location, very close to Hauptbahnhof, which is why we stayed there. Only a few minutes walk to Central railway station. Small room. No tea and coffee-making facilities in the room.
The room; it was effectively a suite. Breakfast was a crowded affair and at E9.50 not a bargain.
Localization The bathroom was too small
clean, modern, good location
The triple room was really spacious. The hotel is just next to the train station, and is of 10-15 minutes walk from the city centre. Great location!! Excellent receptionists and extremely helpful!! There is no much facilities other than the television. I wonder if water boiler, refrigerator or other facilities can be added to improve the services.
Close to the train station and the city center.
All staffs gave us very useful information about the city and how we can travel around city.
Good friendly & helpful staff throughout
Style, quality of food and services Internet connection poor and way too expensive
I liked that the staff was very friendly. I got a room on the street side and asked for a quite room. They gave me a room on the fifth flour (510) that was looking at the backyard not the main street, that's why quite quiet. but I was asked to pay for the backyard- room 10.- eur per night per room, and the room was much smaller that the previous on the street side. Thos I did not like. (Also there they did maintenance work as of 08:00 am, but this was ok for me.)
Spa excellent. Very good food. Room perfect. Close to the city Center but quiet and easy to find. No international tv channels, particulary italians. wifi or cable connection only on payment.
Tram stop directly outside or 10 minute walk to centre
A good spacious and comfortable room about 7 minutes walk from the lovely city centre. Instructions on how to access hotel from the main station are non existant. The trams mentioned don't pass the station. The Pool is quite small.
Very good sauna, nice rooms. Breakfast too expensive (16 euros) as a standard buffet. But tasty.
Nice hotelk located near the center of Dresden. Staff was friendly and helpful. The computer system, which I believe is independant of the hotel, since I have seen it elsewhere in Germany, would not allow me to properly use my own webmail.
everithing was good
Friendly efficient service, clean and quiet.
It was a very comfortable hotel within a 15 minute walk of the alt town.