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The friendliness of the staff, and also its situation, so near the centre of Dresden, yet peaceful and quiet.
Very big bed.
The comfortable and clean room with a wonderful view to the river and the skillful and kind staff Everything was perfect
Location on the banks of Elbe, with nice gardens, at a pleasant short walk to the major atracctions of the city. This is a five stars but the mini-bar is not a frigobar, it is part of the closet lined with mirrors, and there isn´t ice-maker machine outside the room. I asked for a double room and receive a twin, with two narrow separated beds fixed to the wall.
The location to historic buildings.Clean comfortable and a great place and value for the price. There wasn't anything I disliked about the Westin Bellevue Dresden.
comfortable room, clean, luxurious bathroom. It is a 5 star hotel and lives up to the expectations internet connection is not complementary
the spa/wellness area
Nice room with a wonderful view. Excellent breakfast at 19 euros each. The Canaletto Room (dining) has become much like any other pretentious "fine dining" facility in hotels throughout the world, with uncoordinated service. It's a shame, since the hotel used to have beautifully prepared regional cuisine with smooth, professional service. Most of the hotel staff were helpful, but there was a person, position unknown, seated at a desk in the lobby--who helped nothing, simply got in the way (interrupting guest transactions for her own purposes).
Good location - city center easily reachable by foot; attended a conference, which was very well and professional cared for by the hotel; comparatively large rooms. Definitely would recommend it.
The breakfast was fantastic! The fact that smoking is allowed in all public places in the hotel.
Loved The Breakfast, The fact you could open a window was wonderful. Loved that an actual person made the wake up call. Beautiful front desk people. Everyone had a smile and very helpful The Gym was so-so and I didn't like that they charged for parking or you had to park on the street.
The room was very spacious. The lounging chair in the room was a good touch. The curtain in the room was ridiculously thin. I was waken by sunlight at 6.30am every morning. The room didn't have any written hotel information, i.e. restaurant, gym etc
We were travelling with a baby and the hotel supplied a real cot with bedding and a childrens wash kit for no extra charge, which was nice as were used to travels cots and a blanket if were lucky. Plus the hotel had aircon which was a blessing as it was nearly 40 degrees outside!
air conditioning did not work; 10 EURO parking fee was unreasonable with ample unrestricted parking in front of the hotel; swimming pool would be nice addition to sauna.
the room was of a good standard,plenty of space and excellent bathroom. the room was warm the air-conditioning was not good.
All the times I have stayed in this hotel, the staff wasn't particularly friendly, I don't like to stay in a hotel where I'm someone to give the cold shoulder to... I also consider the parking and the internet available too expensive. As the internet is such a necessary resource right nowadays, it's about time to have it for free in the hotels.
Location of the hotel is a little out of the way, but with the tram system just a few blocks away, you can get to anyplace in the city easily and very inexpensive. Lack of any places of interest in the immediate area.
Good hotel stuff, nice clean and fresh hotel. Few kilometers from city center fully compensated by tram, which stopping just in front of hotel. Alternatively - walking to center takes around 30 minutes and can be quite interesting as you passing quite nice Neustadt district. I would say 14 euro for breakfast little bit too much, but "c'est la vie" Alternative option is McDonald 30 meters from hotel: )
Nice room The airco did not work, it was 35 degrees in the room. They new there were problems but still gave us the room. Reception did not speak English on the phone, in person they did not believe me but came to check and then admitted it and we had to change rooms at 23:30. No upgrade, no apolgies.
Hotel's design, state of the facilities, quiet air conditioner, size of the room, helpful receptionist (male). 1.The receptionist's (female) pretentious, "posher than the Queen" attitude. 2.Extortionate price of the parking under the hotel (given that the hotel is not even in the center of the city and parking on the adjacent street is free). 3.Extortionate price of the breakfast (given that the children have to pay as well). 4.Consumable items on the table in the room turned out to be chargeable, pulled out of the minibar to tempt guests. Bad practice for a 4-star hotel. NH Geldrop (in which I stayed later) was much better in that matter, as they at least had teabags and a kettle as a courtesy.
Very efficiently run, breakfast service (quick clearing of tables etc) good, staff friendly Location not so good, tram stop not near enough! (not your fault), Worst thing was the smell of stale food that greeted us on arrival in the evening.
The size of my room, the fact that it had free internet..
the staff were excellent and the room very comfortable this is the 21st century and hotels should have a business centre and or WI FI access through all of the hotel.The Bulow lacked this facility.
Old World Charm. Hospitality. Food very good. Beautiful presentation. Bathroom perfect. Walk to Dresden-Neustadt Train. We liked it all.
Very comfortable room and great breakfast! Free and easy parking. The location near the train station was very convenient to get to the town center. We heard a little train noise, but not enough to be bothered by it.
The hotel has a quite good location 12mins wolking distance from the Augustus bridge and from the old city center. We had the room faced the busy street but we had hardly any noise at all. We could hear the noise only when the windows were open. The staff was very helpful and friendly. The breakfast was very nice and plenty of choice.
Great location across the road from the mainline station. Very friendly and efficient staff and comfortable rooms. Good selection at breakfast.
Good large, clean room. Excellent breakfast selection
Excellent breakfast and a wide selection of food. No - everything was first class
very nice hotel with good and polite service. The location opposite the Dresden Neustadt railway station. The location was not very beautiful, but very good for a city tour or for the trade fair.
the staff are absolutely fantastic from the lovely night porter, receptionist and breakfast lady. Hotel is spotless and comfortable - this is our third stay for an annual conference and we will be back
Good location. The room was spacious and confortable. Very near the Dresden Neustad train station. The room smelt A LOT like cigarettes. We were given a room in the smokers' floor, although we asked for a non-smoking room. Usually it makes no diference, but in this hotel it did, since the room had the smell very very intense.
excellent service, friendly staff, great breakfast, great location
Very disappointed by the location (in a very unkempt street) and parking facilities - despite reserving a parking space months ago, we were placed in the poor over-flow car park.
The size and quality of the hotel makes it welcoming, perfect for relaxing and enjoying the city.
Nice room, friendly staff and very good breakfast.
The staff was extremely helpful, and the hotel ambience was excellent. The breakfast buffet was exceptional. We got a great idea of what a historical intown facility is like.
good location; nice and quiet; parking is difficult
Afternoon coffee, tea and snacks were great, breakfast buffet outstanding, walking distance to old town,large comfortable room, staff very helpful.
good location, nice breakfast, comfortable beds and very clean room.
everything was perfect
Very comfortable room; nice spa area; attentive but overworked staff My room faced Rothenburger Strasse -- and it seemed as if two or three doors down, there was either a bar / dance club or else a number of disfunctional families who yelled and screamed at each other literally all night long. Friday and Saturday nights I hardly slept at all due to this noise. (I was at the hotel from Tuesday through Sunday) If the hotel's front desk had been manned during that time, I would have assumed they would have called the police. Unfortunately the hotel is evidently unable to staff the front desk all night.
The hotel had a good price for the area and was near a tram stop or a 20 minute walk from the center of ausser neustadt, so the location was not so bad! As with many hotels, the breakfast was incredibly OVERPRICED.
We were met with helpful, friendly staff. It was reasonably close to the main attractions of the city and access to transportation was easy. The breakfast buffet was varied and excellent.
Its staff is polite and helpful. No drinking water supply free of charge. No coffee cooker.
large well appointed rooms. No AC, very little amenities bathroom. No wasg clothes exept one for all washing soap nothing
location not well equipped bathrooms no washtowels no amenities. no aircondition only 1 pillow
This was the most unimpressive 4* hotel we have ever stayed at. We still cannot understand for what did they receive those 4 stars.. It's very basic and has no character. It is out of the loop, so without a car it is difficult to reach it, whereas you have to pay for parking.. double rooms have only twin beds - in some cases put together.. so, it is certainly not comfortable for two people; also, beds are way too soft..Staff was helpful - that was probably the only positive thing about our stay at the hotel.
Nice room Breakfast not included
Quiet room, friendly staff, pleasant ambience
The hotel is reasonable. The tram station is close to the hotel. Therefore, it is convenient to go to city center.
Good location, good breakfast. Bed was horrible!
This is a well-kept property with high standards of cleanliness and comfort. The staff is generally helpful. And the price is definitely right.
Excellent hotel with impressive breakfast buffet. On Sundays breakfast is extended until 15:00 :) The spa area with sauna and swimming pool is nice.
Good place and manner. There is no particular.
the clean room and quiet environment, separated the smoking region there is not comfortable internet in the hotel
Parking excellent: just the right distance from tourist area to see it at its best
I liked the staff the best. They were very friendly and professional. I didn't like there were no bars of soap in the bathroom to use in the shower.
The room was very clean and comfortable. It wasn't very close to the city centre, but the walk wasn't bad. It took 15-20 mins to walk to the Augustbrucke.
I like quiet place that hotel location. There have nice breakfast and big enough room. I have been very angry when I was awaken by sounds of electric drill and of hammer at 8:30 - 9:00. Perhaps it was did espacial for our room...
Close to the city centre (about 10minutes by foot), good breakfast. Helpful and communicative staff. Our room was prepare for one person, not for two, but they fix it very quick. Quite expensive parking space.
Very helpful front desk staff. The door lock system is frustrating.
Friendly staff, useful location - a short walk from the old town center.
Room was big and it was perfectly clean. Also It is in a quiet area. There is not free Wi-Fi (it's absurdly expansive). I was asked 5 times if I wanted a service (breakfast) I had not booked.
I liked the silence and the possibilit to sleep fine. Also the breakfast quality was good
The location is very good, within an easy access of Dresden's central attractions and to highways around Dresden, to access other surrounding attractions in Saxony. Free parking, is a great advantage in Dresden as well as free internet access. The staff was very friendly and helpful. The breakfast was very good. They may improve the qualities of the beds. I would definitely recommend this hotel!
Easy to find very clean, fine location for site seeing in and around the city When we had a problem with our bathroom fan which kept coming on randomly through the night the staff were not very helpful and we had several disturbed nights as a result. the problem was still resolved when we left
The location is very close to Public Transport which is excellent and meant that we could be in the city centre within minutes. None whatsoever.
Overall we enjoyed our stay at the Macrander, we had a room on the top floor facing the park across the road. The room was a reasonable size, clean and had most of the things you would expect from a 4* hotel. The plasma tv was a decent size but the signal not great and the only channels in English were Eurosport, BBC World and something called Premier Film English which showed films in English in the evening and in German during the day. The breakfast was far too expensive so we didn't have it. The hotel is right on the edge of a very bohemian part of Dresden and there is some kind of derelict/squatted building just over the road in the park. There is a street festival every year on the last weekend in August in the immediate vicinity of the hotel and the squat in the park sets up a huge sound system which blasts out deep bass dance music and death metal at a ridiculous volume from 12pm to 1 am Fri/Sat and most of Sunday. We had family staying in other parts of the hotel, there is no room in the hotel unaffected because of the deep bass constantly pumping out.
The room was very big and spacious. The bathroom was huge and had a wonderful big bathtub. I could order lots of food at 3am after a concert when I was starving. The front desk girls were so helpful and friendly. I would completely stay there again. It was only a 10 minute tram ride to the main old gorgeous city and a 17 minute ride to the main train station. The hotel was a little off the main street and took 5 minutes to walk to but really..it's such a minor inconvenience.
We got free upgrade to adjacent Holiday Inn. Room was excellent and breakfast excellent although not cheap. Free bicycles. A bit far from the centre and other restaurants. Area is somewhat seedy. Bicycles badly need maintenance.
spacous clean guest room with a nice bathroom. The hotel staff is very helpful. The swimming pool is not in this hotel, which should cross this hotel to the next hotel, very uncomfortable...and the hotel location is not very good...
The staff of this hotel was very kind and the room that we stayed was clean enough.
I liked the fact that the staff was very friendly, that we were offered welcome drinks and had chocolates on our pillows, as well as the fact that we could have coffee in the room, and even soup if we wanted it.
The location is not convenient to the old town or to transportation except taxi.
everything was OK. excellent service and very large room. very good connections with city center. -
Very friendly reception, spacious, clean, eye for quality
Benevolent staff Refrigerator in room
Excellent and modern rooms. Close to center and public transportation but reasonably priced Little difficult to find the entrance due to the one way streets and street names.
good price and very big and comfortable house
The owners were extremely friendly and helpful
The family who owned this guest house was great, warm, friendly, and resourceful. The "room" consisted of 3 full size bedrooms with enough beds for 6 people. We also had a full kitchen and bath. Two train stops were within 100 meters. The location was so convenient and quiet. Free parking in the back was an outstanding added value. The room was on the 4th floor and no elevator was available; however, there are so many positives about this guest house that this was a minor inconvenience.
Very good service. The staff are very nice and helpful.
Execellent suite, well located for the train to teh airport and for town centre by tram or walking 10 minutes
very nice hosts, very nice rooms.
Friendly staff, makes you feel at home. Excellent situation, next to Old City center and to "New Dresden"
Familiy is good and kind.I don` know how to buy train ticket,but this familiy tell me very friendly. Especially nothing.
Very clean and modern with very helpful members of staff. The breakfast was sparse with little variety.
The hotel was spotlessly clean and well designed. Tyhe rooms were not fancy but were very comfortable and nice. The staff was very professional and as helpful as they could be. The hotel's restaurant was first-class and one can eat in a lovely garden in warm weather.
Quiet, clean, comfortable and not too large
Room was comfortable, I had everything I needed. Internet connection very good (I had to do some work). I have no complain about the room really. Staff very helpful in various areas, I used the free shuttle bus to go to the main train station, which helped a lot because I had a big luggage and taxi would have cost a lot. location in residential area also means it's quite. location off the beaten track, had to buy everything I needed in city centre and carried them back,no harm done. A kettle in the room would have been nice.
Very friendly staff. Very good choice for good price. Air conditioner are missed. But this is not big issue.
Very pleasant and clean surroundings in residential neighborhood. Staff very helpful. Good value for money with basic amenities. Breakfast provided was very good. An in-room kettle would have been thoughtful. Air-conditioning not apparent.
Staffs were very kind.Breakfast and Dinner were excellent.Hotel is located in a quiet street but I was able to get tram station around 5 minites by walk.
There were two reasons to chose your hotel. The first one was the location near airport and the second one the name. I like non smoking like a living style. The stay was short but excellent, many thanks.
kind and efficient staffs
Rather elegant, in a charming turn-of-the-century neighborhood, yet modern...clean and friendly, with a good restaurant. Free high-speed internet worked perfectly, not always the case in Germany.
The location is far from the center and about 10 minutes of walk to the nearest tram station.
The decor was very quaint. All mod cons available and very convenient to the city centre. A bit difficult to find. The Tourist Information people in the station could not locate Ludwigstrasse.
My experience at your hotel exceeded my expectations.
Wonderful welcome from the staff who were so helpful with maps and advice Absolutely nothing
Enrico, the host, was very welcoming.. The hotel - really a bed and breakfast inn - is well located in a very quiet neighbourhood yet it is only a 20-minute walk to the main tourist attractions and shopping malls, and a few minutes to the tram station. The rooms are uniquely furnished and comfortable.
Easy access to centrum with tram. Efficient, clean, comfortable no- fuss accomodation with good dining.
hotel staff were very friendly for me a visitor from scotland it was a bit strange the hotel being in the same building as private firms
Nice situated near the old brewery. Good public transport to the centre of Dresden. Tram stop in front of the brewery.
Nice clean room, basic - no luxury / Hotel is well situated, close to public transport /
We got a very warm welcome, and was very good informed about getting around in Dresden. The "biergarten" was large and cheap, and food as you can expect in such place. Refrigerator in room.
Excellent services by receptionist, Clean room. Excellent breakfast
The hotel was spotlessly clean, The beds were exceptionaly comfortable the Breakfast was excellent. The Staff were very helpful, a quick phone call when we were running late and they were waiting for us when we arrived. Only a short tram ride into Dresden much better than driving. Secure parking, We will be returning.
This hotel is a great choice! We've traveled extensively throughout Germany, but not before to Dresden. The hotel is set in the storied Old Waldschloesschen Brewery. The rooms are HUGE, at least twice as large as any other hotel YOU or I have stayed in while traveling in Europe. Many of the rooms have extra bed(s), and this is great if you happen to have children traveling with you. Nothing. We will stay there again.
Excellent service from hotel persons, room cleaned and confortable, good breakfast, short distance from the city centre. Fantastic beer garden.