Overview

Hyatt Regency Chicago
Top Luxury Hotel

151 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 1234

AED 515+

Overall guest ratings

8.8/10 Excellent
Based on 6,432 reviews

Review highlights

  • 9.0
  • 8.6
  • 8.0
  • 6.6

Good to know

  • Clean rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 6,432 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      9.7 "City centre within easy reach, said 97%."
      8.7 "Near to public transport, according to 87%."
      8.5 "85% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
      9.4 "94% said the recreation staff was great."
    • 8.0 "Breakfast is good."
    • 7.3 "Good cleanliness."
      7.2 "72% said rooms were clean."
      7.9 "79% thought it was clean."
    • 6.9 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
    • 4.9 "Value below average."
      3.3 "The price was too high for 67%."
      2.5 "75% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    Based on 2,958 reviews
    • 8.6 "Bar is amazing."
      7.1 "Lovely bar service, according to 71%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
      7.1 "Lovely bar service, according to 71%."
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      9.7 "City centre within easy reach, said 97%."
    • 8.0 "Breakfast is good."
    • 6.9 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.7 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
    • 5.9 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 4.4 "Value below average."
      3.4 "The price was too high for 66%."
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    Overall rating

    8.6 Excellent
    Based on 1,929 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.0 "Internet works."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.7 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.6 "Only 66% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.4 "Only 64% said rooms were big enough."
    • 4.6 "Value below average."
      3.1 "The price was too high for 69%."
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    Overall rating

    9.0 Excellent
    Based on 707 reviews
    • 9.0 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.6 "Bar is amazing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.2 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 7.0 "Internet works."
      5.4 "54% thought the wifi quality was ok."
    • 6.8 "Vibe was decent."
    • 6.7 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.8 "Only 68% said rooms were big enough."
    • 5.0 "Average value."
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    Overall rating

    8.6 Excellent
    Based on 836 reviews
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.8 "Vibe was decent."
    • 6.8 "Internet is average."
    • 6.2 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
    • 4.7 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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