Pros: Great little car a bit crowded with all our stuff but trunk was unexpectedly large. The best news is that during our 1400 mile trip we averaged 37.2 MPG
3 Apr 2017
Very Unhappy Customer
Cons: I did not get the car because of no fault of my own, but I was still charged for the rental. I even called the number provided to me for customer service to get a refund. I am very unhappy with the entire experience.
14 Apr 2017
Pros: Exceptional price for overall rental periods, despite issues, it supported myvrewuirements.
Cons: Crumbs from previous use not vacuumed up and owners manuals slid around in glove compartment making noise
23 Apr 2017
Pros: The people at the pickup location waited for me when my flight was late.
1 Oct 2016
Pros: Upgraded mecthatcwascnice
Cons: Car smelled like someone had smoked in it. Pickup fees were confusing regardingbjnsurance miles etc everything they were trying to tack on
4 Feb 2017
Pros: The did refund us $15.00 but that did not really make up for my cramped feet.
Cons: Did not get the size car we were supposed to get. It was an uncomfortable ride for the back seat passengers.
14 Feb 2017
Pros: Customer service, friendly staff and clean car
Cons: Everything was good no complaints so far. Have not dropped off as of yet
17 Feb 2017
Great customer service
Pros: We had not rented from Hertz in a while. We were presently surprised that the agent was able to provide us with our Gold Key number that we could not find and offered us a choice of vehicles that would best suit our needs. We will be coming back again soon!
Cons: Our trip was over too soon!
24 Apr 2017
Cons: They never inspected the car before we left the lot. We sat on the side of the road for 3 hrs because of a flat tire. There was no spare tire and we had to ride an hour away with some random man in his how truck. We are to young women. This was dangerous and unprofessional. I will NEVER rent from them again.
Pros: Used the same Enterprise location as ~ 14 months ago as my car was in the body shop for repairs again. Just as in late 2015, they picked me up at the shop on schedule, had a car ready and waiting, and dropped me back at the shop at the end of the rental period. All for very good price. Next time I will go up one vehicle size class, but that my my own fault.
9 Feb 2017
Pros: Affordable and comfortable
3 Jan 2017
Pros: Easy and helpful pick up and drop off
Cons: When I picked up the car it wasn't clean on the outside. My mom and I had to wipe off all the mirrors and windsheilds.
13 Mar 2017
Pros: Enterprise was excellent. Great value for the money, and it was an easy transaction.
23 Apr 2017
Cons: Car smelled like smoke and when I asked them to swap it out so that my infant would not have to breath it in all weekend they told me it would cost me $15 more a day.
Pros: The price was what I was offered, it is the add on fees that jacked it up. Well have to say it was just right for what I needed. The pickup/dropoff was a little walk to get to, but it was an airport.