Pros (+) Friendly staff, breakfast package.
Cons (-) Wall is paper thin, noisy.
3 stars
Sheraton Charlotte Airport Hotel
3315 Scott Futrell Drive, Charlotte, NC 28208, United States
Charlotte, NC
See location+1 704 392 1200Photos of Sheraton Charlotte Airport Hotel
Overview
Featuring an indoor pool, Sheraton Charlotte Airport is located in Charlotte and provides charming accommodation. It also offers an express check-in and check-out feature, a free shuttle service and a 24-hour business centre.
A variety of personalised services are available for guests of Sheraton Charlotte Airport, like a concierge, a car rental desk and a ticket service. Staff are available 24/7 and can assist with booking tours and tickets. The hotel also features a well-equipped fitness centre.
The hotel has 221 stylish rooms that are equipped with a range of essential facilities to ensure guests have an enjoyable stay. They are also fitted with a refrigerator and a hair dryer.
Sheraton Charlotte Airport features a convenient café where guests can unwind with a drink before exploring the surrounding area. For those who want to dine in, the in-house restaurant is open for breakfast, lunch and dinner.
The hotel is situated under a 10-minute car ride from Charlotte Douglas International Airport. The Mint Museum Randolph, Carowinds and Charlotte Center City are within driving distance.
Latest deals for Sheraton Charlotte Airport Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Charlotte Airport Hotel
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Window
- Seating area
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kid-friendly buffet
Pool
- Indoor pool
- Outdoor pool
Outdoor
- Garden
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Sheraton Charlotte Airport Hotel
7.9
Good
513 verified ratings
Wonderful
279
Very good
87
Good
48
Okay
31
Fair
23
Mediocre
13
Poor
32
Summary of reviews
Guests say
Guests appreciated the great service and convenient location of the hotel, especially its proximity to the airport and shuttle service. However, many reviews highlighted significant cleanliness issues, with rooms often not being properly cleaned and maintenance problems such as broken showers and dirty carpets. Overall, while the staff received praise, the hotel needs to address its cleanliness and maintenance standards to enhance guest experiences.AI-generated from customer reviews
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Score by provider
7.9 out of 10
384 reviews
7.8 out of 10
38 reviews
8.8 out of 10
3 reviews
9 out of 10
4 reviews
All reviews
Pros (+) Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.
Cons (-) Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charg...
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Pros (+) One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.
Pros (+) Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!
Location
3315 Scott Futrell Drive, Charlotte, NC 28208
What's nearby
- Carolinas Aviation Museum2.1 km
- Bank of America Stadium6.4 km
- Charlotte Center City6.5 km
- 400 South Tryon6.8 km
- Charlotte Convention Center6.9 km
- 112 Tryon Plaza7.1 km
- Bank of America Corporate Center7.2 km
- NASCAR Hall of Fame7.2 km
- Spectrum Center7.5 km
- Little Sugar Creek Greenway8.2 km
- Carolina Actors Studio Theatre9.9 km
- Mint Museum RANDOLPH10.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Charlotte Airport Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Charlotte Airport Hotel
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See most recommended stays in CharlotteGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 7.1 km |
Nearest airport | Charlotte Douglas |
Distance to airport | 2.8 km |