Batam hotels

Batam hotels

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Batam, Riau Islands, Indonesia
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Low season October
High season April
  Average price (weeknight): AED 203
  Average price (weekend night): AED 228

cheapest month to stay

55%

expected price decrease

most expensive time to stay

55%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Batam hotels

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Grands I Hotel - Batam - Building
1
9.0 Excellent (1,256 reviews)
AED 312+
Overview Reviews
When you stay at Grands i Hotel in Batam, you'll be in a shopping district, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Near to Nagoya Mall, staff is friendly and helpful. I requested for balcony room and they tried their best to provide despite booking for deluxe room.
Cons: At night, the entrance light spoilt. Pillow is too soft.
8.3 Excellent
Pros: The furnishing is great and cosy. Staff are very friendly
Cons: The mattress is a bit worn out.
8.0 Excellent
Pros: The hotel just 5 minute from Nagoya shopping mall. There is a short cut from the back yard of the hotel to the mall. The backyard is big and nice. Feel as if we are in Japan. The breakfast buffet is average.
Cons: The hotel air con is too cold. I didn't on the air con on my room and still feel the coldness from outside. The bathtub drainage design should be improved. The water spray will overflow and flood the bathroom.
9.0 Excellent
Pros: Location is great. Just a few minutes walk to Nagoya Shipping Mall. Breakfast was good.
Cons: Nothing
8.0 Excellent
Pros: The deluxe room was great. The bed was comfy with comfy pillows. With sofa in the room, great for watching tv rather than just watching from the bed, except that the height of the tv to the sofa is not so great, abit straining on the neck. Buffet breakfast was reasonable. Less than 5 minutes walk to Nagoya Hill shopping thats a plus.
Cons: All was good
8.0 Excellent
Pros: Everything. The room was big. The toilet was clean. The tv channels were a variety. The breakfast was fantastic.
Cons: The bed was a little hard and pillows too soft.
9.0 Excellent
Pros: Good location,food,shopping
Cons: NA
Best Western Premier Panbil - Batam - Building
2
8.9 Excellent (4,969 reviews)
AED 202+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
5.8 Okay
Pros: The view of the greenery from the room and the latte at breakfast.
Cons: The interior is quite run down. Menus at the restaurants was quite limited.
9.0 Excellent
Pros: Room is big, nice and bright. Staff are very friendly.
Cons: The pillows are very comfortable but just a little too high for my neck. I prefer pillows height to be lower.
5.4 Okay
Pros: The hotel needs a bit of upkeep. The Housekeeping needs to spend a bit more attention.
Cons: Nothing within walking distance
10.0 Excellent
Pros: Good hospitality, nice room, clean and spacious. Should try spa treatment
7.9 Good
Pros: Breakfast was good! Staff was Super welcoming and efficient. Love the shuttle service to the different Malls.
Cons: The lighting in the lift is disturbing. Eska spa experience could be better.
10.0 Excellent
Pros: I like the locality, the ambience, the hotel service staff and the massage from ESKA was really good.
Cons: Maybe could have another shuttle service to the newly open Grand Batam Mall. The whirpool is under maintenance so it's abit disappointing.
5.0 Okay
Pros: Breakfast is quite a wide spread.
Cons: This is my 3rd stay here. 1st and 2nd stay is fantastic however my 3rd stay is not a good one. Staffs seems unsure of the rooms I have book. Room given has a lot of defects and spoit equipment. Need to call a few times for room service to clean the rooms every day. The jacuzzi warm pool, steam and sauna room in female toilet at the swimming pool cant be used.
Overview Reviews
With a stay at Harmoni One Convention Hotel & Service Apartments, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This hotel has 43040 square feet (3999 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
7.9 Good
Pros: Comfortable and convenient rooms, very super complaint management, super staff. Gladly again.
Cons: In the deluxe rooms and superior rooms, from the AC comes a musty air that smells strongly of black mold out, which indicates ayf poor AC maintenance. When it comes to cleanliness, I have higher demands for a hotel of this category. For me it is not possible that there are dust deposits. Garbage and the dishes in front of the rooms (meal service in the room) were still not removed after 24 hours.
7.0 Good
Pros: Nil
Cons: Service was good staffs were friendly
9.0 Excellent
Pros: The reseption was beautiful, the pool was excellent, everywhere was spot less, and the massage package was fabulous.
Cons: The restaurant was very poor, communicating with the staff in the restaurant was bad, but we eat outstanding at the mail where there was such a good choice
10.0 Excellent
Pros: Hotel View
Cons: Location and transpotation
9.0 Excellent
Pros: Breakfast is great.
Pacific Palace Hotel - Batam - Bedroom
4
8.7 Excellent (3,288 reviews)
AED 191+
Overview Reviews
With a stay at Pacific Palace Hotel in Batam, you'll be a 4-minute drive from Harbor Bay Ferry Terminal and 6 minutes from Nagoya Hill Mall. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
5.0 Okay
Pros: Location is ok, breakfast is ok
Cons: The room quite noisy, you can hear sounds from outside.
5.0 Okay
Pros: I like the friendly staff..the massage services..the rooms are clean and confortable..
Cons: The rooms aircorns were not cold..the towels looks old and unhygenic..the breakfast was not great..please improve on these three matters..the outside view is very bad..tnx
9.2 Excellent
Pros: The ship
Cons: Nothing
Montigo Resorts Nongsa - Batam - Building
5
8.6 Excellent (2,701 reviews)
AED 933+
Overview Reviews
With a stay at Montigo Resorts Nongsa in Batam, you'll be by the ocean, within a 10-minute drive of Nongsa Pura Ferry Terminal and Tamarin Santana Golf Club. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
8.0 Excellent
Pros: Big rooms Good service Breakfast was perfect Food very good Beautiful view
Cons: Private pool not clean The activity so expensive
9.6 Excellent
Pros: The private pool to each and every large villa!
Cons: No beach
10.0 Excellent
Pros: Friday BBQ nigth, private pool & dining, view from room, breakfast, staff were very very nice etc. everything I loved
9.6 Excellent
Pros: Very nice and friendly staff. Breakfast was great (mix between continental and local cuisine). Facilities and services were exceptional.
8.0 Excellent
Pros: There was great variety. However i do think the quality could have been better. There were times the food had been left out a little too long and it became dry.
Cons: dinner buffets. For the price we paid for the buffets, I had hoped for better quality. desserts could have been better.
Harris Resort Batam Waterfront - Batam - Bedroom
6
8.6 Excellent (2,460 reviews)
AED 235+
9.0 Excellent
Pros: Beautiful and lovely place.
Cons: Nothing.
7.5 Good
Pros: A lot activity for the kids, highly recommended for family.
Cons: There are no seafood restaurant nearby hotel.
9.0 Excellent
Pros: Service top notch
Cons: Steamboat dinner and breakfast were a little underwhelming
10.0 Excellent
Cons: Awesome Resorts Best Place To Relax
8.0 Excellent
Pros: On top of the facilities i would also like to thanks the staff at the reception counter for going the extra miles and drive us to a 24 hours emergency clinic at 4.30 am in the morning as my daughter having a sudden high fever. He waited for us through out. Thumbs up!!!
10.0 Excellent
Pros: Love the surrounding of the hotel area and with helpful staff.
Cons: Near the beach and very relaxing atmosphere.
8.0 Excellent
Pros: The hospitality given by front counter staffs. Staff Rahma assistance in handling last minute request by me is much appreaciated...
Cons: The enviroment was so peacefull and pleasent to stay ..All staffs in Harris hotel including security officers on duty show excellent customer service in handling and communicate with Customers...
9.0 Excellent
Pros: Rooms were very clean, and staff were friendly and helpful. Wouldnt mind coming back again! :D
Cons: Location isn't very good because it's a distance from the city centre, about 30mins away (but that will be a plus point if you plan to just stay in the resort for the entire trip!) and they block all gojek rides (but of course the way around it is to walk a distance out of the resort for the driver to pick you up). Food was decent but extremely expensive for batam standards, be ready to expect singapore restaurant prices or gojek food in. Service was rather slow as well. Staff were not very well versed in english, but were able to manage simple conversation.
KTM Resort - Batam - Outdoor view
7
8.5 Excellent (3,469 reviews)
AED 173+
Overview Reviews
With a stay at KTM Resort in Batam, you'll be 1 mi (1.6 km) from Sekupang Ferry Terminal and 8.8 mi (14.1 km) from BCS Mall (Batam City Square). Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
8.8 Excellent
Pros: Strategy place and nice view from resort...
8.0 Excellent
Pros: Very good location with beautiful views. Good snorkeling pond loved it. Many beautiful fish. Nice bar with comfortable seating and ocean view
6.0 Good
Pros: Liked the space and view. The spa experience was very good. Waterside dining was limited.
Cons: Despite the temporary arrangement in the conference room, the waterside alfresco area could have been opened say lunch onwards for those who do not wish to sit inside the conference room for a meal. It was definitely more pleasant out then in the conference room.
9.0 Excellent
Pros: The view was good
Cons: The restaurant was not in operation / renovation. We had to eat every day at the pool bar
8.0 Excellent
Pros: Scenery
Cons: Nil
9.0 Excellent
Pros: The property is awesome. the staff is generally very good & accommodating. Rooms are clean & service decent
Cons: Not the best breakfast spread. Surprisingly, no soap for handwash in the bathrooms - Other toiletries are available though. And yes - if you order a cake/food for any occasion - ensure the cake/food arrives after you do- Ants are attracted to food very easily & all the hotel people do is to clean & think you will still consume that food. That was the only negative point against an otherwise very accommodating staff. They don't understand the concept of not charging for food which is not fit for consumption.
9.0 Excellent
Pros: The stuff is nice. I like the bread of the breakfast.
Cons: If there can have more activities, especially for children. That will be great.
4.2 Okay
Pros: We booked a 3D2N Villa and the rate was really good Service Staffs are very nice too
Cons: Bed was not comfortable extra bed (paid) kept falling off, cant even be used. Toilet and basin area full of ants (have to call for housekeeping) Bar and Restaurant charges are quite expensive Tried the spa, service is good however as it's none a/c it's not very comfortable nor enjoyable Breakfast spread is reasonable for the price paid except too much houseflies We were informed not to swim in pool in our cloths (which we didnt of course) however a bunch of guys were in the pool with their boxers (in white) instead of proper swimming trunks/shorts so not really sure why the staff bother to inform everyone who collected the towels about the rules
7.1 Good
Pros: The staff were excellent: friendly and efficient. The pool is very nice, and there’s a reasonable choice of food/drink between the bar and the restaurant.
Cons: The property is undergoing extensive renovations. Once they’re finished it will be lovely. Right now the building work is noisy, and the resort feels a little uncared for in places. There is no decent beach. The buffet breakfast is average range and quality.
Swiss-Belhotel Harbour Bay - Batam - Building
8
8.5 Excellent (2,853 reviews)
AED 158+
Overview Reviews
When you stay at Swiss-Belhotel Harbour Bay in Batam, you'll be in the business district, a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
8.0 Excellent
Pros: Variety and range of food choices for breakfast were great! And the staff were really friendly and helpful. We were welcomed and greeted nicely at the lobby reception too. The location is great and within walking distance to the Harbour Bay ferry terminal.
Cons: We stayed on the 4th floor, and the spa centre is at the end of the alley, we could hear phone ringing non-stop through the night and also in the morning, which was quite disturbing. As for the room, the staff missed out a bathrobe for us, and the water pressure for the bathtub was a bit low.
8.0 Excellent
Pros: Breakfast was tasty, I prefer to have more healthy dishes though. the food and ambient were exactly as pictured, I would recommend it to everyone.
Cons: Swimming pool was unhygienic perhaps due to the rainy season and the gym does not have modern equipment. I hope it can be improved in the future
10.0 Excellent
Pros: The distance to all are such ferry terminal shopping mall and even food paradise...
Cons: Fantastic hotel for all occasions...to stay with family or ur love one...even for still single mingle...
8.0 Excellent
Pros: Spacious room, strong shower spray, complete amenities, hair dryer available, good movie channel, near to supermarket and harbourbay ferry terminal, near to JNE and some spa massage. Around 10 mnts to Grand Batam with Grab
Cons: The working staff during day time on swimming pool made us cancel our relaxing time. One staff that stayed on towel area and the rest were worker pulling some cable and all of the staff on the swimming area and the roof area doing serious stuff. How we could get our time if the situation were like that? The theme was too dark. Brownish with yellow light. Hmmmm... I killed baby cockroach inside the bathroom. The model & filter water of the faucet need some attention. The water didn't come out properly, it's spread here and there out of the sink. The queen bed wasn't really queen bed, they put single bed together and when we're sleeping all of sudden we felt the bed was split in the middle.
8.0 Excellent
Pros: It’s very convenient, just mins of walks from the ferry terminal.
Cons: If the check in timing are able to have it earlier abit that will be wonderful.
4.0 Okay
Cons: Hotel aircon is hot at night. Also The hotel weekend bbq buffet was bad. The standards dropped so drastically from last year which I came. Less variety of food, staff all gathering to talk among themselves, the chefs who did the bbq, had on few occasions forgotten our food or had served us meat that was still raw at the edges.
King's Hotel Batam, a PHM Collection - Batam - Outdoor view
9
8.5 Excellent (2,100 reviews)
AED 136+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
9.6 Excellent
Pros: Facilities was well maintained. Staff were all helpful and friendly. Even went an extra mile of customer service. A pleasant stay.
Cons: The swimming pool was clean. But there’s a monkey when we were there. Climbing up from the metal structure outside. Seems like they wanted to attack us. My gf got scared and ran up to the room. We didn’t enjoy the swimming.
7.5 Good
Pros: Everything
Cons: Swimming pool
7.0 Good
Pros: The room was clean n comfortable.. quite spacious
Cons: When i called for room service it takes very long for them to come.. I had to call them twice.. and it happens 2 times.. Check in was a bit slow.. Get us to sit n wait while they get a complimentary drink for us.. But, the drinks never came..
Harris Hotel Batam Center - Batam - Building
10
8.5 Excellent (1,790 reviews)
AED 187+
Overview Reviews
Situated in Batam, this hotel is within a 5-minute walk of Batam Center Shopping Area, Batam Centre Ferry Terminal, and Batam Centre. Mega Mall is 0.2 mi (0.4 km) away.
9.0 Excellent
Pros: Their receiptionist know me very well since 2015 and never forget about my preferences. They always greet my name eventhough my last stay was 2018. Thank you Mr. Boy.
Cons: Nothing. Everything was oke.
7.0 Good
Pros: The view
Cons: Nil
6.0 Good
Cons: Payement process was really bad. They charges TWICE for same room. I booked it for someone else. And I payed by online for my guests. But when my guests were checked out they also charges the rent and they also had to pay. So ultimately I payed TWICE for the room. Haven’t got any reaponse yet from the hotel or Anyone.
5.4 Okay
Pros: The location
Cons: The Breakfast, the room
7.9 Good
Pros: Location
Cons: Dinner could b better
Sahid Batam Center Hotel & Convention - Batam - Building
11
8.4 Excellent (3,546 reviews)
AED 103+
Overview Reviews
With a stay at Sahid Batam Center Hotel & Convention, you'll be centrally located in Batam, within a 5-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
1.0 Poor
Cons: After reached hotel room was not ready waiting for 45 mins and i request for late check out, they bill us 1,50,000Rupiah , room was not full sound proof even pass by children's or adults very clear to hear , call room service with multiple times no immediate response really worst & i choose non smoking but the give me smoking room , i select full size bed they provides twin bed room , aircon very low chillness totally disappointed very poor service i don't recommend to others
5.0 Okay
Pros: I like the kids pool, the spacious room and the clean toilet. The bellmen, the hotel taxi drivers, housekeeping are all very polite and helpful.
Cons: I called to ask for early check in before arriving at batam and the receptionist told me can come at 12 plus. So we reached early and had to wait till 2pm because they said the room is not ready. To make it worse, the hotel lobby is hot and stuffy. We were sweating while waiting for our room. The kids were also sweating and cranky. Another thing i dislike is the restaurant for breakfast does not have any aircon. Its hot and very uncomfortable to eat with kids. The food variety is also so-so. I also dont like the room flooring. The flooring is not carpeted. Its tile flooring so our feet gets very cold when we step on it. The aircon also give problem during our last night. Lastly the one thing that really disappoint me is they are not enought points to charge our hps. There are only 2 points and need to use adapters. When we called for power adapters they said can only give us 1. We had to call again the following day to speak to a different housekeeping staff for another adapter.
9.4 Excellent
Pros: Good location, aircon in the room nice and cool,safe deposit box was easy to use not to complicating like the ones i had come across thank you.
Cons: Just a feed back it would be nice to have hand towel in the room, for me i find the light in the bathroom a little dark for making up and bathroom not wudhu friendly also can in proof on breakfast thank you.
8.0 Excellent
Pros: The staff were courteous and approachable. The ambience was good. The room was clean and comfortable. Overall a good stay.
10.0 Excellent
Pros: Safe, convenient, comfortable n a good place to stay as family vacation.
Cons: Nil
7.0 Good
Pros: Impressed, There have a lot of option to move and enjoy. Its very near about batam center that's why location mainly nice. The food code and oters facilities also fine. We are pleased to see all of requirement. The receptionist are also fine. But according to condition of payment they claimed in my bank before stay which is not better for customers.
Cons: For facilities and well location.
Turi Beach Resort - Batam - Building
12
8.4 Excellent (3,178 reviews)
AED 342+
Overview Reviews
When you stay at Turi Beach Resort in Batam, you'll be on the beach and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Definitely a worthy stay considering the price and facilities. Much cheaper than Singapore and thus recommended for city dwellers in SG to visit once in a while!
10.0 Excellent
Pros: Location, service.
Cons: Only one lift. Spa not accessible by lift. Limited dining options.
2.0 Mediocre
Pros: Only like the watersport activities
Cons: Have to pay extra $300 dollar above the room rates
7.9 Good
Pros: Beautiful views
Cons: Expensive ride to town/shopping area.
8.0 Excellent
Pros: The rooms were clean and well maintain.
Cons: The food was expensive.
Harmoni Hotel - Batam - Building
13
8.4 Excellent (2,069 reviews)
AED 191+
Overview Reviews
With a stay at Harmoni Hotel, you'll be centrally located in Batam, within a 10-minute drive of Nagoya Hill Mall and Harbor Bay Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
9.6 Excellent
Pros: Location near foods
Cons: No online taxi allowed
9.0 Excellent
Pros: the breakfast was good the only hotel that catered 3 single beds
Cons: na
8.0 Excellent
Pros: Convenient for Guest who stay
Cons: Ordering Food from Room must pay cash, other then tnat must go to lobby,how if we donot with us now
7.0 Good
Pros: Location
Cons: Nothing
Nongsa Point Marina & Resort - Batam - Building
14
8.4 Excellent (1,818 reviews)
AED 297+
Overview Reviews
When you stay at Nongsa Point Marina & Resort in Batam, you'll be next to a golf course and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This resort has facilities measuring 220 square feet (20 square meters), including a conference center. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
4.0 Okay
Pros: View of sea
Cons: Not well maintained. Restaurant food - breakfast lousy. Only nasi goreng ok
8.0 Excellent
Pros: Staff was friendly and flexible.
Cons: Aircon in our room was working, but needed to be on 18 just to be cool, so I think it needs to be serviced.
7.1 Good
Cons: The check in process took more than 30 minutes.
10.0 Excellent
Pros: The service was exceptional.
Cons: Everything was great!
6.0 Good
Pros: Staff were excellent and was very patient with us as requested to move rooms - very accommodating, showing us the rooms first to make sure we were going to be satisfied. Unfortunately, there's only so much they can do.
Cons: The villas are quite old and needs major refurbishment asap! We had to change villas because the first one assigned to us was not even 2-star quality! The hotel rooms (rather than the villas) seem newer and better maintained. Don't stay near the pool either as people were swimming as early as 6am - waking everyone around staying close to it.
7.0 Good
Pros: warm and accommodating staff.. ms novi’s professionalism and problem solving skill are certainly commendable
Cons: Breakfast session was disorganised and we had to wait for a Long time to have simple food like bread and butter and coffee to be replenished
5.0 Okay
Pros: The rooms are spacious and cosy. The shuttle bus are quite old but arrived fast upon requested.
Cons: There are not enough seats and it took awhile for the staffs to top up all the foods,cups,plates and cutleries. By 9am all those things have finished completely.
1.0 Poor
Pros: Nothing.
Cons: Bathroom: It flooded and water flowed in the hotel room when one taking shower. Hotel Room: The wardrobe sliding door fell upon me when I slide-opened the door. Need to queue half hour for an egg or coffee during breakfast because there was only 1 counter serving yet so many tourists. Silly.
7.0 Good
Pros: Food was good. Hospitality was nice
Cons: No activitied for kids and even for elders..had to go to turi beach resort for everything.
Overview Reviews
With a stay at Radisson Golf & Convention Center Batam, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Batam? This hotel has facilities measuring 40785 square feet (3789 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
9.0 Excellent
Pros: I like the atmosphere within the hotel, especially the room.
Cons: The AC in the hallway to the elevator, it felt warm. But maybe it caused by the door to the staff room was still under renovation (it didn't close properly)
7.9 Good
Pros: Swimming pool and the staff is quite courteous
Cons: The breakfast variety is limited, bathroom design is akward
7.0 Good
Pros: Location is ok, breakfast is not many choice. The swimming poor is wonderful.
Cons: I felt that the counter staff didn't communicate very well when they change shift.
8.2 Excellent
Pros: They have an adults-only indoor pool that let's you get away from the kids.
Cons: The location is far from the beach and a bit far from the city centre.
6.7 Good
Pros: Breakfast, Swimming pool and kids club not bad. They have animal sessions in Saturday afternoon which kids love a lot.
Cons: The kids club doesn’t have the staff there all the time so when we need something we have to wait for the staff to come. The shuttle bus to Mega Mall/Ferry Terminal does not match the ferry schedules, we have to find a cafe/restaurant in Mega mall to kill time. Some staff in the hotel don’t speak English well. The room has a smell. The room does not have bathtub. They should involve more cute animals like rabbits cats dogs during animal session besides pool.
10.0 Excellent
Pros: Its the second time here and it did not disappoint. The place has amazing staff& good facilities & very clean. The bar had a happy hour every day with cocktails & wine & shisha.
ibis Styles Batam Nagoya - Batam - Building
16
8.3 Excellent (4,207 reviews)
AED 114+
Overview Reviews
Located in the business district of Batam, ibis Styles Batam Nagoya offers easy access to Harbour Bay ferry terminal that is 5km away. It features 186 contemporary rooms, a gym, swimming pool, spa and kids' park. Free breakfast and WIFI for all guests. Perfect for leisure and business travelers.
8.0 Excellent
Pros: The setup of the lobby and room look good. The staff responded well to our requests too.
Cons: The breakfast is terrible. We saw a housefly on one of the food items. We aren't satisfied with the breakfast, it is too underwhelming. The breakfast is terrible, none of the food or drink tasted good. The swimming pool looks too kiddy. The location isn't ideal.
8.0 Excellent
Pros: love the room set up and the size of the room. To be frank, this hotel is one of our favorite hotel to stay when we come over to Batam. This hotel will be our 1st search for availability + rate before we finalize our online booking.
Cons: nothing to mention in this section.
9.2 Excellent
Pros: - The staff are super friendly. Always greets and good in assisting. Is knowledgeable. Keep it up! - The cleaning service is good & fast. Maintain it!
Cons: - Facilities are good. However, the fridge doesn't make a bottle of water that cold enough. - Would be best if the menu of the restaurant would be place in the room. (I didn't saw it on my room table) - Location of the hotel ain't that convenient. As for instance, would be best if there is a minimart that is walking distance away.
7.5 Good
Pros: Clean and free shuttle service to Nagoya mall.
Cons: Great if the hotel also provided free shuttle service to Sekupang. Return trip. Maybe 1 pm n late pm.
8.0 Excellent
Pros: The breakfast has more variety than expected. Food is nice and good Friendly staff and pleasant stay for the 1st time. Will return to stay again.
2.9 Mediocre
Pros: Nothing we could do. We paid and we took it as it is. Thankfully it's only 1 day nightmare!
Cons: It's our 4th staying as we trust Accor Hotel Group especially Ibis Styles Batam. Nothing getting better, all even got worse. Dirty and chipped wall with lipstick. Dirty and full of stain on the bedsheet and they even still put torn bedsheet for the guest and we just realized that they didn't do anything on this case right after we (late) read the review from the guest even since November 2018!!! All the guest got the same problem and the reception staff seems pretty expert with giving excuse this and that. Ask your boss / manager to handle this problem and you'll stop saying sorry to the guest! We asked for new room after we saw blood stain, torn bedsheet, cigarrete ash made torn of the bedsheet and no towel in the room at all. The new room even worse, we smell cigarette straight away when we got into the room and again, it's not the clean white bedsheet or even clean sofa. Hair rubber band from previous guest inside the hook of the bathroom. Broken soap dispender. No soap for the washtafel. Food area same like our previous staying, dirty fabric' seat, food also not fresh except you ask sunny side up or omelette. How you guys can hold the good standard without knowing and doing the SOP? Your hotel still young, boy! What is the purpose of asking deposit if you even never check the room after people checking out? No handsoap except dispenser with full of water with some drop of handsoap in the lobby restroom. Terrible!!! What's wrong with your gym area? There are so many gym equipment but only work 1 treadmill? The rest are except the manual gym equipment. Cmon guys, you ruin the chain of Accor Hotel!!!

Best rooms in Batam

King's Hotel Batam, a PHM Collection - Batam - Outdoor view
1
8.5 Excellent (2,100 reviews)
AED 136+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
9.6 Excellent
Pros: Facilities was well maintained. Staff were all helpful and friendly. Even went an extra mile of customer service. A pleasant stay.
Cons: The swimming pool was clean. But there’s a monkey when we were there. Climbing up from the metal structure outside. Seems like they wanted to attack us. My gf got scared and ran up to the room. We didn’t enjoy the swimming.
7.5 Good
Pros: Everything
Cons: Swimming pool
7.0 Good
Pros: The room was clean n comfortable.. quite spacious
Cons: When i called for room service it takes very long for them to come.. I had to call them twice.. and it happens 2 times.. Check in was a bit slow.. Get us to sit n wait while they get a complimentary drink for us.. But, the drinks never came..
Grands I Hotel - Batam - Building
2
9.0 Excellent (1,256 reviews)
AED 312+
Overview Reviews
When you stay at Grands i Hotel in Batam, you'll be in a shopping district, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Near to Nagoya Mall, staff is friendly and helpful. I requested for balcony room and they tried their best to provide despite booking for deluxe room.
Cons: At night, the entrance light spoilt. Pillow is too soft.
8.3 Excellent
Pros: The furnishing is great and cosy. Staff are very friendly
Cons: The mattress is a bit worn out.
8.0 Excellent
Pros: The hotel just 5 minute from Nagoya shopping mall. There is a short cut from the back yard of the hotel to the mall. The backyard is big and nice. Feel as if we are in Japan. The breakfast buffet is average.
Cons: The hotel air con is too cold. I didn't on the air con on my room and still feel the coldness from outside. The bathtub drainage design should be improved. The water spray will overflow and flood the bathroom.
9.0 Excellent
Pros: Location is great. Just a few minutes walk to Nagoya Shipping Mall. Breakfast was good.
Cons: Nothing
8.0 Excellent
Pros: The deluxe room was great. The bed was comfy with comfy pillows. With sofa in the room, great for watching tv rather than just watching from the bed, except that the height of the tv to the sofa is not so great, abit straining on the neck. Buffet breakfast was reasonable. Less than 5 minutes walk to Nagoya Hill shopping thats a plus.
Cons: All was good
8.0 Excellent
Pros: Everything. The room was big. The toilet was clean. The tv channels were a variety. The breakfast was fantastic.
Cons: The bed was a little hard and pillows too soft.
9.0 Excellent
Pros: Good location,food,shopping
Cons: NA
Best Western Premier Panbil - Batam - Building
3
8.9 Excellent (4,968 reviews)
AED 202+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
5.8 Okay
Pros: The view of the greenery from the room and the latte at breakfast.
Cons: The interior is quite run down. Menus at the restaurants was quite limited.
9.0 Excellent
Pros: Room is big, nice and bright. Staff are very friendly.
Cons: The pillows are very comfortable but just a little too high for my neck. I prefer pillows height to be lower.
5.4 Okay
Pros: The hotel needs a bit of upkeep. The Housekeeping needs to spend a bit more attention.
Cons: Nothing within walking distance
10.0 Excellent
Pros: Good hospitality, nice room, clean and spacious. Should try spa treatment
7.9 Good
Pros: Breakfast was good! Staff was Super welcoming and efficient. Love the shuttle service to the different Malls.
Cons: The lighting in the lift is disturbing. Eska spa experience could be better.
10.0 Excellent
Pros: I like the locality, the ambience, the hotel service staff and the massage from ESKA was really good.
Cons: Maybe could have another shuttle service to the newly open Grand Batam Mall. The whirpool is under maintenance so it's abit disappointing.
5.0 Okay
Pros: Breakfast is quite a wide spread.
Cons: This is my 3rd stay here. 1st and 2nd stay is fantastic however my 3rd stay is not a good one. Staffs seems unsure of the rooms I have book. Room given has a lot of defects and spoit equipment. Need to call a few times for room service to clean the rooms every day. The jacuzzi warm pool, steam and sauna room in female toilet at the swimming pool cant be used.
Sijori Resort And Spa Batam - Batam - Bedroom
4
8.1 Excellent (357 reviews)
AED 261+