Batam hotels

Batam hotels

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Batam, Riau Islands, Indonesia
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Low season January
High season December
  Average price (weeknight): AED 177
  Average price (weekend night): AED 444

cheapest month to stay

43%

expected price decrease

most expensive time to stay

42%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Batam hotels

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Grands I Hotel - Batam - Building
1
9.0 Excellent (1,078 reviews)
AED 312+
Overview Reviews
With a stay at Grands i Hotel, you'll be centrally located in Batam, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal. Featured amenities include a 24-hour front desk and an elevator (lift). Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.8 Excellent
Pros: -The Spa service was exceptional. Much better than the quality at the Spas around Nagoya Hill Mall. -Room was clean and spacious.
Cons: Room service food quality could be better
7.1 Good
Pros: Location is good. Just 5 mins walk from Nagoya Hill Mall, less than 10 mins drive from Habourbay Terminal. Fantastic, polite staff. Most staff can speak English. Breakfast buffet is good.
Cons: We stayed in a suite. For the money paid, naturally we expected a higher standard. Room generally is ok, but 1) there were strands of hair on the clean towels, this one is a biggest bane of my stay 2) there were no towel racks to hang the wet towels - poor toilet design 3) no towel rack at the sink for hand towel 4) there’s a constant stench coming from the drainage in the toilet 5) I could hear constant water flowing from the toilet, which interfered with my sleep 6) hotel provided a fruit plate on the second day but no cutlery, didn’t want to trouble staff to make a trip just for cutlery so the fruits were wasted.
10.0 Excellent
Pros: Comfy Bed
Cons: NA
7.1 Good
Cons: I need shower don`t bathtub.
9.6 Excellent
Pros: Comfortable bed
Cons: Room Wifi intermittently slow
10.0 Excellent
Pros: The location is near to Nagoya hill and is convenient to find and easy accessible. the room is good and nice comfortable will visit the hotel again. . Value for money
7.5 Good
Pros: free mini bar come with red wine n 2 cans of beer
Cons: the carpet in the suite are old n dirty
7.1 Good
Cons: I have requested for a upgrade or something as I had a person that travelled with me. Was the birthday. They mentioned it was not possible immediately. Hotel and Service, they are surly able to assist on the request.
9.6 Excellent
Pros: Staff were friendly and helpful. Easy and fast check in and out process. Our hotel room was clean and comfy. Nice bed with six pillows. Just next to Nagoya Hill mall, connect by a walkway. Complimentary minibar.
Cons: A bit on the expensive side but worth it.
Best Western Premier Panbil - Batam - Building
2
8.8 Excellent (4,743 reviews)
AED 202+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
9.6 Excellent
Pros: The food's excellent The service great especially chef adi, herman and his crews. The front liners and the drivers were great. Overall all the staff was superb!
Cons: Nothing everything was superb
10.0 Excellent
Pros: I stayed here like a dozen times, that says a lot about how much I like this hotel. So ya. Of course it’s not perfect. Breakfast was extremely crowded on a Sunday morning, we have to wait to be seated. But it’s good enough :)
9.2 Excellent
Pros: Availability of daily shuttles to malls, good variety of breakfast options and large pools both adult and children
Cons: It lacks children facilities like water slides or playground. Should have more connecting rooms at the non -smoking levels for families
8.8 Excellent
Pros: Superb service from all the staff. Everyone was so accommodating and friendly.
Cons: Except for the slow elevator (one is under maintenance) And quite an isolated location. Everything was superb
10.0 Excellent
Pros: the staff very kindly and helpful ! Breakfast is awesome and the room very comfortable! Recommended Hotel
8.3 Excellent
Pros: good room, good breakfast and friendly staff. appreciate free mini bar. check in/out was fast.
Cons: pool closed for event without prior notice during booking.
9.6 Excellent
Pros: Location is good. 10 to 15 mins drive to any mall. Bed is comfortable. Hotel staff is cheerful and helpful. Nice and new hotel. Welcome deink upon arrival and in room mini bar is on the house.
Cons: Jacuzzi was closed and restaurant cutlery not very clean. Tv network sometimes is bit unstable.
9.6 Excellent
Pros: We stayed in d executive room n it was spacious with a good view. Room was clean n d bed was super comfy! Wifi signal was strong n it was a pleasant stay! The breakfast was really good with a wide spread
Cons: Room service was a bit slow.
9.6 Excellent
Pros: We had a very pleasant stay, and the property and staff were excellent. Extremely value for money. I also liked that it’s a distance away from centre with nice rural views over a lake.
Cons: Liked everything about the property, and I’m not sure if I can find another at this cost. Pool is great, but exposed to elements. No nearby tall buildings, so wind sweeps across the huge pool all the time. Water is very cold at first, and my kid’s float got swept away
8.3 Excellent
Pros: Breakfast spreads, comfortably bed and cleanliness
Cons: Location
Radisson Golf & Convention Center Batam - Batam - Building
3
8.8 Excellent (514 reviews)
AED 246+
Overview Reviews
With a stay at Radisson Golf & Convention Center Batam, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Batam? This hotel has facilities measuring 40785 square feet (3789 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
7.1 Good
Pros: Staff were good. We had some noise issues on the first day late afternoon in our original room. The front desk staff promptly offered a change of room. This was much appreciated.
Cons: The breakfast buffet variety can be improved
8.2 Excellent
Pros: They have an adults-only indoor pool that let's you get away from the kids.
Cons: The location is far from the beach and a bit far from the city centre.
6.3 Good
Cons: Nobody at breakfast, Waiting 15min for Check in and 20 min for Check out. Bad smell in bathroom
10.0 Excellent
Pros: This is the best hotel available in Batam Island. It has extremely comfortable and luxurious rooms which offer very calming view of the golf course. The swimming pool area is very pleasant and very well maintained. The staff are extremely helpful and ready to assist you anytime of the day. I really enjoyed my stay here, they made me feel like a king. Worth every penny spent here and will be definitely back whenever time permits.
Cons: The hotel is in a secluded area hence you need to ensure you don't need any last minute things as you won't easily get.
5.4 Okay
Pros: Comfy bed and good facilities compared to other hotels in Batam. Relatively good service from staff.
Cons: Poor communication from counter staff. Even though it was a busy weekend, hotel could not honour check-in hour which was a disappointment. Hotel breakfast was expensive and poor quality of food. Room preferences (e.g extra bed) were stated months ahead, but hotel did not meet them upon check-in.
8.3 Excellent
Pros: almost everything
Cons: welcome gesture.
9.2 Excellent
Pros: Very friendly
Cons: Nothing
7.5 Good
Cons: Cheap but Good services
10.0 Excellent
Pros: Every thing
Cons: Close at 10:30 PM
10.0 Excellent
Pros: My first family trip to Batam. Radisson was superb. Friendly and efficient staff, beautiful view and nice buffet breakfast. My 2 daughters and hubby were really impressed with the hotel and staff. We will definetly be back! Thank you to all staff!
Cons: Nil
Overview Reviews
With a stay at Harmoni One Convention Hotel & Service Apartments, you'll be centrally located in Batam, within a 5-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This hotel has 43040 square feet (3999 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
8.8 Excellent
Pros: The spacious lobby and room. Beautiful hotel.
Cons: The bathroom towel, cups, utensils and especially cutlery for dining in room and common area.
8.3 Excellent
Pros: Spacious
Cons: breakfast really surprise me. not much choice :(
9.2 Excellent
Pros: very friendly staff..good location
10.0 Excellent
Pros: 1. The room is decent size, just right for 2 adult and two small kids. 2. Breakfast to be fair.
Cons: 1. Breakfast to have noodles and soup. 2. Wall receptacles should be consistent either two pin or three pins. 3. More seats at the lobby.
5.4 Okay
Pros: Location is good as it is near the Batam ferry terminal. For the money we paid which include accommodation with bfast, the value is good.
Cons: The hotel reception was kind enough to update us from standard to deluxe rooms but the cleanliness of the room is a big disappointment. This room is spacious but we can see dust and spiderweb at the sides and corners of the room. The room have a wide sitting area with tatami mats/cushions but we feel our skin are very itchy after sitting on them. One of the room's telephone is not working, have to called for technical service. The worst part is that my friends find out the room light cannot be off when they are going to sleep. When they called the technical service, the staff told them to sleep with the lights on. This is not acceptable. With stern request than the service staff came and fix them.
10.0 Excellent
Pros: Value for money and good environment very clean and comfy
10.0 Excellent
Pros: Staff & ambience
Cons: None
10.0 Excellent
Pros: Friendly staff, big room, clean area, good swimming pool Wonderful massage in hotel Thanks for the wonderful birthday deco
Cons: The breakfast should have more variety will be better
8.3 Excellent
Pros: Good customer service. Nice pool
Cons: The breakfast was poor. The standard have drop alot. The selection of food was very little.
Pacific Palace Hotel - Batam - Building
5
8.6 Excellent (3,170 reviews)
AED 191+
Overview Reviews
With a stay at Pacific Palace Hotel in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge.
6.3 Good
Cons: Old style needs a renovation ASAP.
7.9 Good
Pros: Bed,room size
Cons: Lift
6.7 Good
Pros: I like the environment and service pro aided by the staff. Staff were helpful and friendly.
Cons: The aircon wasn't working. Had change 3 rooms still rooms were warm. Finally requested for fan.
8.8 Excellent
Pros: Posh and classical look. Grand
Cons: Nil
8.3 Excellent
Pros: The room.....location....and breakfast very nice and wide spread.
Cons: The toilet.....shower place ...water flow.....toilet always wet
10.0 Excellent
Pros: everything
Cons: The karaoke is a bit too expensive.
7.5 Good
Pros: It will be better if the dining hall will be cleaner and tidy. More improvement in the food. Choice of fruits.
10.0 Excellent
Pros: Hotel nice Clear place
Cons: Taxi fare expensive Food court not sell many things for drinner Ktvu very expensive
7.5 Good
Pros: Breakfast was muachhhh
Cons: The pool and gym area
7.5 Good
Pros: Spacious room
Cons: Room Service very slow
Montigo Resorts Nongsa - Batam - Building
6
8.6 Excellent (2,520 reviews)
AED 933+
Overview Reviews
With a stay at Montigo Resorts Nongsa in Batam, you'll be by the ocean, within a 10-minute drive of Nongsa Pura Ferry Terminal and Tamarin Santana Golf Club. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
10.0 Excellent
Pros: Our room was AWESOME! It had a pool that was about 30 ft by 12 feet and it was all ours. Loved the shower, too!
Cons: The food. Most of it was over cooked. The pizza was great, though, as was breakfast.
10.0 Excellent
Pros: Brilliant location, fantastic property. The staff were very hospitable. Our family thoroughly enjoyed this short vacation. Gem of a spot. Food was delicious. Special thanks to Artana, Via and Dicky. Thank you All !
Cons: NA
6.3 Good
Pros: The chef was awesome. The staff are lovely and the treatments were amazing
Cons: The villa was a little run down. Could do with a steam clean and repaint definitely not a five star resort. Horrific that they keep two goats tied up in a Tiny little fenced area. That broke my heart. Unbelievably cruel and unacceptable
7.5 Good
Pros: The view. And the breakfast. And the front desk, Angela, is very helpful. Thank you.
Cons: Nothing much other than requested for late checkout on Monday was rejected. It’s just an hour later since my ferry is only at 1420hours. Requested for 1300hours check out was rejected due to the “owner” of the villa is planning to check in right after I check out. Believable? Idk. Seems odd. It’s Monday. And the villa next to mine was empty. And also a few other villas in the same row was empty. Coz I can see from 3rd floor. But oh well. The calculative side of them is the negative part. Other than that, it was all good. Will I be returning? Probably no. This place is good just for experience. That’s my opinion.
7.9 Good
Pros: Excellent service by the staff and pretty decent food at the various cafe and restaurants.
Cons: The resort imposes a max guest limit per villa (2 pax inc children for the one-bedroom villa; 4 pax for 2 bedroom villa). For our family of 2 adults and 2 children, we had to book a 2 bedroom villa. We slept on the same King-Sized bed anyway, and the additional bedroom ( 2 x twin beds) was left empty throughout our stay.
7.1 Good
Pros: Spacious villa with private pool Great sea views Chill beach bar Good WiFi connectivity Friendly and helpful staff
Cons: Long lines at breakfast buffet; mediocre food quality Long lines at reception for check in and check out Expensive resort activities Prices at the spa were exorbitant
4.6 Okay
Pros: Pantai Restaurant served decent Chinese seafood and friendly and helpful staff.
Cons: We booked a deluxe 2 bedroom villa. Upon arrival, no one helped with unloading our bags although bellhops were standing around in the lobby. In the villa, glassware was only provided for only 3 persons and teabags and coffee bags only in twos. When we requested for missing items and housekeeping, the response each time was slow. No additional wine glasses were provided despite repeated request for missing ones. One hairdryer was spoilt. Breakfast at Tadds - service was poor and staff clearly can't cope with holiday crowds. Needed to ask for everything - table, forks and knives, coffee...
10.0 Excellent
Pros: The sea view
Cons: Nothing in particular. But the food is generally too salty for our taste.
9.2 Excellent
Pros: The standard of the service staff was just fabulous... especially Rivo who assisted me so much with my early check-in request that I raised only on the spot when I arrived.
Cons: None at all... :D
9.2 Excellent
Pros: The friendly staff Delicious food (our young kids certainly enjoyed them) The private pool Peaceful Bed was huge! Ferry terminal shuttle provided Family loved the stay
Cons: Had to make multiple calls just to get through to reception/ f&b department. Food was a bit on the high side.
KTM Resort - Batam - Building
7
8.5 Excellent (3,130 reviews)
AED 173+
Overview Reviews
Located in Batam, KTM Resort is a 4-minute drive from Sekupang Ferry Terminal and 14 minutes from BCS Mall (Batam City Square). Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
7.9 Good
Pros: Relaxing place, nice for staycation
Cons: No available driver, the room is too far from the pool and resto
5.0 Okay
Pros: Breakfast need to be relook at the quality. Pool is rather small and once crowded no chance of swimming
Cons: I like the place but not the toilet. Bath tub will be good for relation. Night activity at the resort will be good too
10.0 Excellent
Pros: the room service food was excellent from the restaurant. location is perfect. quiet getaway from the hustle and bustle. 20mins away from Nagoya hill. Spa facilities were superb. fantastic ambience. altogether my husband and I loved it.
9.6 Excellent
Pros: The villa was very cosy & we were pleased there were 2 toilets attached. It was a quiet getaway just what we wanted. The staff were extremely accommodating especially Linda at reception who texted & called me To answer my enquiry about ferry times. Breakfast was adequate & the restaurant staff were attentive without being intrusive. Will want to return here for another pleasant experience.
Cons: Ombak restaurant was lovely but could the smokers be confined to a Smoking Zone??
10.0 Excellent
Pros: amazing food, teast is good and wonderful view.
Cons: I have been informed that booking online is unable to choose or change for the room.
10.0 Excellent
Pros: 4th time here, and still loving this place :)
4.2 Okay
Pros: We booked a 3D2N Villa and the rate was really good Service Staffs are very nice too
Cons: Bed was not comfortable extra bed (paid) kept falling off, cant even be used. Toilet and basin area full of ants (have to call for housekeeping) Bar and Restaurant charges are quite expensive Tried the spa, service is good however as it's none a/c it's not very comfortable nor enjoyable Breakfast spread is reasonable for the price paid except too much houseflies We were informed not to swim in pool in our cloths (which we didnt of course) however a bunch of guys were in the pool with their boxers (in white) instead of proper swimming trunks/shorts so not really sure why the staff bother to inform everyone who collected the towels about the rules
9.0 Excellent
Pros: Great variety consisting of Western and local delights.
Cons: Milk (in dispenser) at breakfast could have been kept and served chilled.
7.9 Good
Pros: Staff are very friendly. Sea food is good. Clean n neat environment. Taxi arranged by hotel staff r very reasonably priced n charged. Near to jetty.
Cons: Spa package is expensive. Wifi very weak in room.
7.5 Good
Pros: Food and environment
Cons: Wifi is so weak!
10.0 Excellent
Pros: Overall everything is good. Nice place and clean
Cons: The karaoke should be private rooms,make more room instead of open concept. Expand the ombar bar, put more seats and tables so it would be have more space for in house guest
Swiss-Belhotel Harbour Bay - Batam - Building
8
8.5 Excellent (2,545 reviews)
AED 158+
Overview Reviews
When you stay at Swiss-Belhotel Harbour Bay in Batam, you'll be connected to a shopping center, a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: I love the bed very comfy
Cons: Nothing
7.9 Good
Pros: Big comfy bed
Cons: No currency exchange in the hotel
7.5 Good
Pros: Good spread food at breakfast buffet :)
Cons: Waiting time to check in was extremely long and the counter forgot about our roomcards and everyone one who came after us got it first. We ended up only checking in close to an hour after we first arrived at the counter :(
7.5 Good
Pros: near the harbour, many things to do around here, lots of resto and convenient store
Cons: Service quite slow at the lobby
2.5 Mediocre
Cons: I wanted to change the date of my booking that is extend my stay slated for 26 Sep. However something happened and i inadvertently wrongly confirm my arrival on 10. I immediately wrote to ask for waiver of cancellation as i also rebooked and extended my stay on 26. The person who answered nonchalantly that they will continue to charge and deduct the payment immediately. Even after i explained i wrongly booked at 8 pm and i was not in Batam island and no way i could get there. Though i know its my own the nonchalant way my request was answered put me off staying there. I immediately cancelled my planned stay on 26.
7.1 Good
Pros: The bedis very comfortable, good shower, great breakfast, very attentive staff very good coffee. Helpfull getting cheap taxis, as tplace is. far from the centre. There is a mall next to the hotel, with cafes and restaurant etc.
Cons: The pool is terrible , old, broken , not clean, and not nice to sit there in the sunshine.the hotel is beautifull but the pool is substandard.
10.0 Excellent
Pros: a staff called maya over at the front desk was a great help
5.8 Okay
Pros: For me is the location is not so good i like only is the supermarket very near to the hotel only a ground floor around 3or 5 minit walk frm the hotel.
Cons: I dont like the swimming pool are the worse in batam i thought the swimming pool is the best when i see in the booking.com but when i reach the hotel i saw the swimming pool are very small the baby pool are also very small not same like the other hotel that i have go b4 in batam i suggest to upgrade the swimming pool i mysef and my wife also my childrent not happy about the swimming pool i think never come back that hotel anymore very slow the room cleaner but the breakfast is very good.
7.9 Good
Pros: This is my 2nd time back to this hotel. Is very convenient, walking distance to the Harbourbay Ferry Terminal and a few Seafood Restaurant nearby. Breakfast is good and Room is clean
Cons: I was given a non-smoking room but is a smoking floor. The room still have the smell. I paid for Grand Deluxe Room, not worth.. Disappointed !!
Harris Resort Batam Waterfront - Batam - Bedroom
9
8.4 Excellent (2,248 reviews)
AED 235+
Overview Reviews
Location This hotel is located in Batam Island. The nearest airport is Batam Batu (BTH). Facilities The hotel has 307 rooms. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a babysitting service, a childcare service, a transfer service, 24-hour room service and a conference room. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Services include a hotel shuttle bus. Rooms Air conditioning ensures that rooms maintain just the right temperature. A balcony or terrace is among the standard features of some rooms. Guests are sure to get a good night's sleep in the sofa bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A TV and WiFi provide all the essentials for a comfortable holiday. The hotel has family rooms, 131 non-smoking rooms and 1 smoking room. Sports/Entertainment The outdoor pool complex provides invigorating refreshment. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa and massage treatments. Meals Various dining options are available, including a restaurant, a dining room and a bar. A generous breakfast buffet is served daily.
8.3 Excellent
Pros: Vibrant decor, cheerful , friendly n happy staff! U feel happy once you step into the hotel, n the fragrance of the hotel makes u feel happy. Also you are greeted by Dino and staffs during breakfast time! Happy start for the day!! Thanks.
Cons: No bath robes as this is needed if you want to go for a swim
9.6 Excellent
Pros: The staff where very friendly and happy.They had the best breakfast we have ever had on our travels.Pools was great.
Cons: Beer prices 3x the price of in town.Not alot to do as in local tours had to hire taxi for 3 hours he was very good not much around the resort to do.
9.2 Excellent
Pros: I went with my kids....It was a fantastic weekend....my family really enjoyed ourself....especially the kids as the resort is kids friendly.....the staff were very friendly and very helpful....the breakfast spread was very good and delicious....we didn’t have the heart to come back.....but we will return for another holiday soon☺️
Cons: Just the property is far from the Batam City and major shopping centres......other then that we are very happy with our stay.....
7.9 Good
Pros: Swimming pool is nice and the break fast was very good...
Cons: Banana boat ride was good to ride with my kids....enjoyed
6.7 Good
Pros: Room ok.
Cons: Its far from place to eat and find food. Not much choice for room service menu. Breakfast was absolutely dissapointed. If u know that you gonna expect lots of guests, pls replenished fast. Dinner buffet was dissapointed as well. Only 2 tables but staff was busy with other things. Need to call them many times. No inniciative at all.
10.0 Excellent
Pros: I love the breakfast spread, staffs were very friendly and helpful. Environment was clean. During our stay in room 101 which was the beach access room was very peaceful. We will come back again to Harris Hotel and will recommend to our friends and family members.!
Cons: Nothing that we dislike.
10.0 Excellent
Pros: Staff are magnificent, honest and kind
6.7 Good
Pros: Place is clean and family friendly though. Good as a family retreat.
Cons: Booked 2 nights but only given 1 day free breakfast could have given 1 more considering the location was far from any other food place. Location is abit far from any nearby shopping or places for food. Some of the water sports mentioned was not available.
10.0 Excellent
Pros: All staff onsite are friendly.Thank you so much to all staff who contributed all effort to set up a Birthday party for my wife and 3 kids Birthday.I really like it.Just as per what we requested.
Cons: There is no more Atv available.
7.1 Good
Pros: The room was big enough for family of 4 with enough beds , nice big pools with plenty of things to play and enjoy. Very relaxing . Staff more friendly than other hotels elsewhere . Cute and nice to see staff did group dance in front of restaurant during breakfast time for guests.
Cons: Breakfast variety was ok but quality can be improved. In room dining prices expensive. Taxi fare controlled and quoted by hotel expensive as compared to Grab and Grab cars not allowed to pick up guests from hotel
Harris Hotel Batam Center - Batam - Building
10
8.4 Excellent (1,525 reviews)
AED 187+
Overview Reviews
With a stay at HARRIS Hotel Batam Center in Batam, you'll be within a 5-minute walk of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This hotel has facilities measuring 753 square feet (70 square meters), including conference space. Free self parking is available onsite.
4.6 Okay
Pros: Bed
Cons: Condition of the room is too run down, aircon not cold, rm has an unpleasant smell, room svc very slow, coffee house breakfast buffet is unsatisfactory
10.0 Excellent
Pros: Excellent stay and services..
Cons: Nothing
8.8 Excellent
Pros: Amazing n prompt service
Cons: Breakfast items could b warmer
8.3 Excellent
Pros: location-convenience to walk to batam centre, bed and pillows and bolster are so comfortable
Cons: breakfast no shuttle to batam centre when rain
8.3 Excellent
Pros: It was literally next to Batam Centre Ferry Terminal - gate to gate was 10 steps away. Service staff was polite and friendly. Use of the Orange colour was a good touch for vibrancy.
Cons: Overall hygiene of the room and breakfast area wasn't very high, but can't complain much given price/night and environmental context. Seemed to look like there was a lot of variety at breakfast, but on closer look, the choices didn't seem very appetising, took long for refills (trays were empty most of the time).
10.0 Excellent
Pros: Everything and everyone there made my stay. Special cake for my niece during breakfast on her birthday.
Cons: Nothing
7.5 Good
Pros: Nice location, just beside the ferry terminal and there's a mega mall opposite the hotel. The massage on level 9 was good too
Cons: The pillows were too soft and flat
8.3 Excellent
Pros: The unbeatable location. The short walk to the ferry terminal and megamall is enough for anyone to overlook all other not-so-satisfactory aspects like the faulty flush in the bathroom. I can totally see why it is always so difficult to book this hotel. We also loved the many TV channels in different languages.
Cons: The flush broke down (came loose) after a few times of use. I called for help at 6am. Thank God the maintenance man came and solved the problem in 10 mins!
ibis Styles Batam Nagoya - Batam - Building
11
8.3 Excellent (4,063 reviews)
AED 114+
Overview Reviews
Located in the business district of Batam, ibis Styles Batam Nagoya offers easy access to Harbour Bay ferry terminal that is 5km away. It features 186 contemporary rooms, a gym, swimming pool, spa and kids' park. Free breakfast and WIFI for all guests. Perfect for leisure and business travelers.
5.0 Okay
Pros: service at cafe staff friendly ..n fast .
Cons: housekeeping ignore us for asking iron n iron board ..day 1 till i check out .going bck to spore wth uniron clothing its a shame bcos ppl keeping on seeing me wth crumple clothes ..n even call d front office n they jus say yes2 but no action n ignore my request too!!! asking to clean d room floor as its was sticky n dusty also nothing be done !!
8.8 Excellent
Pros: Breakfast buffet has much improved since my second time stay in the hotel. credit to the Head Chef and the team.Pak Dhana, Operation Manager has been helpful to assist me during my stay too. And thanks you to all Front Desk team and Housekeeping team for been very helpful with my request during my stay with my 2 young childrens and my wife. Will come again in future to Ibis Style Hotel@Batam.
Cons: the floor in the room feel sticky. i guest the chemical when mop the room floor course the sticky before we check-in. the hotel don't provide shuttle service from ferry terimal or to the Diamond Mall or Nagoya Hill Shopping Centre. It will be better if free shuttle bus provided to hotel guests with-in time provided to the hotel guests only.
7.1 Good
Pros: The breakfast is a good spread. The staff service is friendly. The facilities and rooms are confortable and clean altho my room the safe does not work, and the glass doors to the toilet and bath , hinges need oiling and it sounded like the door was going to crack off from the edge and fall on you. (Pretty scary) room 539.
Cons: A bit far from town centre and requires cabbing. Have not tried the shuttle. I got my own driver. The way we were arrange in the rooms , was in a row in the corridor instead of toggling one across each other (6 rooms) On Saturday a group of very un-civic-minded travellers [group of family and relatives] was assigned the rooms across our rows and they spent early 7am on Sunday morning shouting across the corridorway at each other with their room doors open. Rude awakening. Would be good if the hotel put out some ground rules about being mindful and quiet between 10pm to 9am as i had seen some hotels do.
10.0 Excellent
Pros: Everything else.
Cons: Elevator buttons were very sensitive. There were a few times that I pressed the button 10 times before being successful.
8.8 Excellent
Pros: The greenly surrounding give a lot of comfort.
Cons: The breakfast, Food left open n not hot. Taste of food so so.
10.0 Excellent
Pros: The room size
Cons: None at all
8.8 Excellent
Pros: I like the style of the room & the bed
Cons: I dont like the toilet coz no lock
7.5 Good
Pros: The shuttle bus from the hotel to nagoya hill mall.
Cons: The breakfast was stale. The swimming pool was not properly maintained.
10.0 Excellent
Pros: Good location, nice and wonderful hotel, with clean room and wonderful service. Didn't have much time to explore and used the facilities, as I was out and busy travelling all over Batam for charity work.
Cons: No applicable
4.2 Okay
Pros: complete facilities
Cons: one of the rooms is smelly (vomit smell) & the staff suggested that is carpet smell. 4 other room doesn’t have such smell. Carpet not clean, kids craw on the carpet and ended up with red spots on his skin. pool is dirty, water are yellowish. saw the cleaner sweep the leaves and dirt into the draining system for the pool. pool toilet dirty and dark, lots of sand on the floor and do not see anyone cleaning them. bedsheet dirty, stain on first night still clearly visible until 3rd day. we wonder if anyone doing cleaning at all. massage overcharging me as well, i have booked for 1 hour 30 minutes, i only received 1 hour service but charged with 1 hour 30 minutes rate. very dishonest, didn’t expect.
Sahid Batam Center Hotel & Convention - Batam - Building
12
8.3 Excellent (3,359 reviews)
AED 103+
Overview Reviews
With a stay at Sahid Batam Center Hotel & Convention, you'll be centrally located in Batam, within a 5-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
8.8 Excellent
Pros: All our family really enjoyed the breakfast. Our room was very comfortable and we really enjoyed the pool. Our whole experience was very relaxing and pleasant.
Cons: We could hear music quite loudly from a band playing nearby, but it didn't stop our children from sleeping and it didn't go late.
7.5 Good
Pros: Provides Pickup guests @ferry terminal
Cons: No comments
5.0 Okay
Pros: No comments. Was just a fair stay
Cons: Prefer a bigger room, I booked online but didn't expect a room n ask for a change but they say they r fully booked. Mosquitos. But overall OK. Manageable.
5.4 Okay
Pros: Foods coffee hse
Cons: Goods servi es
5.0 Okay
Pros: I booked in Harris from 30/08 to 1/09. Why did the hotel played the music so loudly from the gym at 4am? It's as if like a disco! I was shocked and awaken by my sleep! Who plays music so loudly especially in hotel where there are many guests! I asked for twin bed originnaly, preferbly smoking room, requested a pick up frm Batam Ferry terminal and all I gt was a twin bed of all my choices! They did say I will be accomodated with my choice during booking! I am truly disappointed with the hotel management! I have patronized twice here whenever I come to Batam and now I am sure I won't be back here again! Mohammad Noh
Cons: I have stayed twice in Sahid Batam, now I am not so sure anymore...
5.4 Okay
Pros: The food
Cons: The bathroom
10.0 Excellent
Pros: Very friendly staff because I need to print my ferry ticket.. she very helpful until she make it happen even my ticket pdf format can't be read. She make me easy to settle my ticket due to near to departure time to Singapore.
Cons: Nothing.. Very good
10.0 Excellent
Pros: Swimming pool
Cons: Nothing, everything was good
10.0 Excellent
Pros: Good facilities..will come again
Turi Beach Resort - Batam - Building
13
8.3 Excellent (3,102 reviews)
AED 342+
Overview Reviews
When you stay at Turi Beach Resort in Batam, you'll be on the beach and within a 5-minute drive of Nongsa Pura Ferry Terminal. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
8.8 Excellent
Pros: It was amazing, we stayed during the week and it was super calm and quiet. Amazing rooms, nice water activities. The restaurants very good. The perfect place to stay to escape from reality.
Cons: We asked the staff to let us the room couple of hours more since we had a late international flight. Unfortunately they were not forthcoming, and we had to get ready in the common bathroom where there was not a changing room, nor hairdryer.
8.3 Excellent
Pros: We had a lovely, spacious room with a great view over the beach and pool. The pool is lovely.
Cons: Food is average. We were there 2 years ago and we remember the food being much better. It’s pricey for the quality. Also we were awoken by sound/check and MC talking in the morning due to activities going on on the grass lawn in front of our room 2 out of the 3 mornings we were there. Not great if you’re not a morning person and came to enjoy peace and quiet. On the Friday evening the music was playing till really late.
9.2 Excellent
Pros: as always great staff and very friendly. going there again shortly :)
Cons: you guys simply need a little more activities for the young generation. - small water slide - small water playground would be a great start :)
4.2 Okay
Cons: Paid 1800 SGD for three nights, price range of 5-star properties in Singapore including newly opened Raffles. The service super bad, FB offerings cant be the worst, breakfast buffet nothing to eat all cheap frozen things, no any fresh produce. At the pool you are doing a self-service most of the time, a waiter will never approach to ask or collect dirty plates after lunch... very sad experience. for the price got 3rd row of a bedroom without sea view
7.9 Good
Pros: I . Good place for refresh. 2. Good building. 3. Private place. 4. All ok.
9.2 Excellent
Pros: The room, the breakfast, the sea, the pools, the garden, all is wonderful. Magnificent for a short stay from Singapore and also very good for a longer stay.
Cons: Expresso coffe to expensive
8.3 Excellent
Pros: Privacy, serenity, pool, sea sport, staff
Cons: The blockage view from the sea. The fused light bulbs. The same room given as per my last stay. It would be better to have different room.
9.2 Excellent
Pros: Adequate breakfast spread, beds were comfy! We did parasailing and loved it, the scenery from the long bridge was awesome! Relaxing break!
Cons: There are cats roaming in the property, at the restaurant and outside our room. Do not leave your food unattended.
6.3 Good
Pros: The staff and the location.
Cons: The overall price was more than what int was worth. Food, accommodation, drinks...they were all overpriced.
Swiss-Inn Batam - Batam - Building
14
8.3 Excellent (2,163 reviews)
AED 92+
Overview Reviews
When you stay at Swiss-Inn Batam in Batam, you'll be near the airport, a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
9.6 Excellent
Pros: The gym needs to be upgrade
Cons: No pools
7.5 Good
Pros: A stroll about 5 mins to Grand Mall Batam
Cons: The bathroom too small and Only One card a for the room.Bed linen smell like sweat
5.4 Okay
Pros: Its near to shopping mall n easy access to eating place.
Cons: Need to be well maintain n make sure all equiment were in good condition especialy the aircon need to do servicing.
5.8 Okay
Pros: Location was good
Cons: The towels were old. Pillow had mouldy smell
7.1 Good
Cons: No comments.only the drive way out
7.5 Good
Pros: good
Cons: more staff
10.0 Excellent
Pros: Staff were very helpful and always smiling
Cons: Lift takes too slow to go up and come down ☹️
7.5 Good
Pros: breakfast was good n location
Cons: no
7.5 Good
Pros: 15 minurte to ferry terminal habour bay
Cons: service room very late time ,room servive ,room no 712 very late
9.2 Excellent
Pros: Friendly staff and helpful
Cons: Non
Horison Ultima Nagoya Batam - Batam - Building
15
8.3 Excellent (2,038 reviews)
AED 136+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
10.0 Excellent
Pros: Very very valuable experience Hotel.
Cons: Very very outstanding.
9.6 Excellent
Pros: Got an upgrade to junior suite. It was amazing, the toilet was huge and the bed was comfortable. We could see the city from our hotel.
Cons: The hot water runs out pretty fast.
8.8 Excellent
Pros: The room is clean, staff very friendly. View was awesome, we could see the whole batam from the room and rooftop.
Cons: The swimming pool area is dusty, water not clean. Maybe due to some renovations going on.
5.0 Okay
Pros: The front entrance is grand looking
Cons: Its a bit off location. Not the best place to walk outside and see amenities. The place is very dated and looks like it needs a fresh makeover.
10.0 Excellent
Pros: Everything here was wonderful - the room is clean and comfy - staff were friendly, professional and helpful, fluent English speakers - breakfast was great - good value for money - the overall environment at the hotel was very nice too
Cons: - the shuttle bus to Nagoya Hill Shopping Mall has to be booked in advance but wasn’t informed of this so missed the bus on that day
6.3 Good
Pros: Need to improve, specially morning Breakfast not so great nothing to eat, when I order the eggs about 07:30am and the staff mention that have already finish.
7.5 Good
Pros: Breakfast was not too good and should be improve. Location is quite far but hotel provide a 2 way free shuttle bus to the shopping malls. Staffs are very courteous and helpful.
Cons: The room has a strange type of smells on the 1st day but on request they have done something about it as the 2nd day it was alright.
5.0 Okay
Pros: Just location
Cons: Room was smelling when I entered and asked for room freshener but didn't receive any thing. I asked for somking room n was provided non smoking. It was unfair with us.
8.3 Excellent
Pros: The hotel have a good location. Quiet place and not crowded.. Nice hotel! Your towels have a good smell and thanks to your housekeeping team!! :) Bonus fact : The famous spot for local -> Bukit Cinta just in front of the hotel! Such a romantic and cozy place lol You need to go here at night to experience the view of Batam!!
Cons: Air-condition for our room not maintaining well... If you have problem with the air-condition, and at the first place don't sell the room to your guest. Did you expect your guest will just accept the room with bad condition like that? Bad experience when we go out all day long, tired then back to our room and Boom! We ring the front office 2-3 times and complaint about this and 2 maintenance staff came to our room and do something towards the aircond.. after some time they asked us to wait. but after waiting 30 minutes the condition still the same!! Yeah we're at Sauna! After that, We go to front office counter and tell them to change our room right away but they still asked us to wait 15 minutes... that's unconsiderate huh? and that time we're superrrrr upsetttt and with the heavy heart we go to our room... Thanks God! 1 guy staff from front office push the bell and say sorry for our uncomfortable experience and then tell us to change to new room and he following us and show our new room... 8.30 pm until 10.20 pm we need to deals with your unconsiderate treatment... Its really long day for us! However... those experience doesn't make us hate this place.. Prolly no luck for us that day..haha Definitely we will come again next time and hopefully with a good experience!
9.2 Excellent
Pros: The hot water...
Cons: Toilet door close to the WC.
Travelodge Batam - Batam - Building
16
8.3 Excellent (1,507 reviews)
AED 136+
Overview Reviews
With a stay at Travelodge Batam in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Friendly staff.
Cons: Linen not clean..bedsheet,pillow,towel..
6.3 Good
Cons: Has a bar with pool tables etc..that is never open during the day and they wont open intil 5 pm Why have guest facilities that you cant use The swimming pool was closed
7.1 Good
Pros: The breakfast in the hotel is not meeting the expectation. Too little variety.
Cons: The breakfast
8.3 Excellent
Pros: Very friendly staff. The rooms are tidy and spacious. They have a pool and a gym but I haven't used them. The breakfast was great, from fresh fruits, pancakes and other pastries, freshly fried eggs, juice coffee and tea. On the weekends there was an all you can eat BBQ in the evening at the patio of the hotel which was also nice. The hotel has also a bar where you can play pool and dart and have a couple of drinks.
Cons: The menu for the room service was quite short. The choice of the Restaurant menu was quite restricted as well. The working area in the hotel room was a bit small if you are travelling for business but manageable. Not much of a TV watcher but for people who are the build-in TV might be a bit small.
10.0 Excellent
Pros: King room 235 was spacious w bathtub n smoking room.Comfort bed n pillow.Daily housekeeping.Feel great.Location 5min to Harbour Bay Terminal.Transport i took Grab to anywhere was smooth service,driver was friendly too
Cons: The menu of the breakfast was same throut our stay
10.0 Excellent
Pros: The location and room is big and comfortable. Value for money.
Cons: Renovation going on and disturb my sleep
9.2 Excellent
Pros: Well renovated. Taken over novotel but still good services provided!
Cons: Nothing much. Just a pity the gym and swimming pool were still renovating!
3.3 Mediocre
Pros: Only the Concierge - staff were very helpful
Cons: Facilities old, rooms old, and family suite turn out to be beds next to kitchenette
10.0 Excellent
Pros: Shuttle service!
Cons: Should let us smoke in the bar instead
Hotel Gloris - Batam - Building
17
8.3 Excellent (187 reviews)
AED 51+
Overview Reviews
With a stay at Hotel Gloris in Batam, you'll be a 4-minute drive from Nagoya Hill Mall and 9 minutes from Batam Centre Ferry Terminal. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is complimentary (available 24 hours).
7.9 Good
Pros: A good House keeper although not mini bar and no breakfast is ok cause 1 minute walk got INDOMARET.Overall....i like it
Cons: Air con to be servicing.Mosquito can go in so need to prevent it.Water cooler outside my room the hot water is plain water and i need it for my instant noodles
7.9 Good
Pros: I'm more familiar with the place and near to the place i always go to.
Cons: There this 1 particular staff were not friendly. No smile. Its just him. The others were good. Nevertheless i don't care. Whats important now is the place.
7.5 Good
Pros: I did stay here before. Easy to get food around this area and it took around 15-20min to nagoya mall.
Cons: The staff were not friendly especially the front desk. No smile at all even though i smile. They give me a bad impressions coming here again. Only the person who take me to the room is friendly and also the person who clean the corridor. No fairness when other people when the local people is there where friendly towards each other.
5.4 Okay
Pros: Cheap
Cons: Noisy , wifi are really bad
9.6 Excellent
Pros: Staff was good.
Cons: WiFi not good enough use to cut off by sudden.
7.5 Good
Pros: Got a lift, cafe and good staff.
Cons: The smell of the room and the room less clean.
2.5 Mediocre
Pros: The staffs are friendly.
Cons: The rooms are age and smelly.
2.9 Mediocre
Cons: Not so worth..
Nongsa Point Marina & Resort - Batam - Building
18
8.2 Excellent (1,694 reviews)
AED 297+
Overview Reviews
When you stay at Nongsa Point Marina & Resort in Batam, you'll be next to a golf course and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This resort has facilities measuring 220 square feet (20 square meters), including a conference center. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
2.9 Mediocre
Pros: Not much
Cons: Requested to book a spa at 6pm. They say have slot but need check if 2 person can do together. Will get back to me. Until 5pm no body get back to me, then I go and ask for the Spa, tell me fully booked. I have to travel to town at evening to get a spa.
7.1 Good
Pros: The surrounding ambiance is good.
Cons: The buffet breakfast choices have to improve. The double bed mattress in the room is too soft to sleep. I could not sleep well on it.
10.0 Excellent
Pros: Great service, friendly staff.
Cons: it would be better if the bar can serve ala cart snacks.
3.3 Mediocre
Pros: Access to Turi Beach Resort facilities
Cons: (1) Ice machine was down. (2) Wifi and internet connection was weak. (3) Aircon was very weak in one room and working well in another. (4) No nearby food places - especially late at night.
10.0 Excellent
Pros: We are frequent travellers and our reviews are as follow:- Very clean & comfortable room with balcony & sea-view. The room was make up daily with changed of fresh towels, replenished of bottle waters and toiletries. The in-house food is good enough as we are not picky eaters. Effort was seen and made a minor changes for the breakfast during our 5 days stay. Pool water was not cold to dip in. Minimart is available at the premises. And I have 2 thumbs up for the in-house massage with very nice ambience and skilled massagers. Shuttle bus services once a day to Batam center available at a affordable fees which subjected to single or return trips. We had experience choke at the wash basin at night. The maintenance crews arrived in approx 5 min after I made the call. They had it trouble-shoot within 15 min and left the room with the bathroom clean and NO mess. The service crews at the reception and in house restaurant are polite and smiley. Kudos! I would like to specially compliment to the room cleaner ~ Litif. Young chap with very good working attitude, initiative and diligence. He’s really attentive & did not short-changed in his work. He did cleaned up thoroughly and even extra miles for the places that we least expected. Our room was always linger with nice scent after he finished cleaning. He did rendered his help when we need assistance that was not in his job scopes. Overall, it’s a very relaxing place to getaway. It’s our 1st trip to NPMR and it will not be our last. Thank you for the hospitalities during our stay.
Cons: There’s no dislike and it’s not complaint. However, there’s room for improvement on certain areas. Hope to see improvements when we back again. 1) Pool with fallen leaves, flowers & vegetation need to be cleared everyday or while doing pool cleaning. 2) Chandeliers lamp shades at the walkways, corridors & balconies need to check & clean periodically. These Lamp shades do contain some dead flies and bugs in it. 3) Minimart opening hour is till 5pm which is a bit short. Hope it can extend slightly later to 7 or 8pm when there’s crowd staying at the resort. I can see ourselves and other travellers back to the resort and roam around in the evening. However, minimart had already closed for any last minute shopping. The varieties of necessities in the mart is too limited and shelves quite empty. Hence, we booked shuttle service for the next day to the Batam center. The above mentioned are simply just my own opinions and 2cents worth. Thank you for the hospitalities during our stay.
7.5 Good
Pros: Location and complimentary breakfast n stuff all are good and friendly. It’s a very peaceful environment and had a awesome stay.
Cons: Not plenty of T.V channels.
4.6 Okay
Pros: Location is very good if you want to stay near the ferry terminal or marina
Cons: Old and dated, no gym, main restaurant is 2 star at best with long queue for egg station in the morning, the rooms were old with broken toilet, many things tarnished and, although clean, looked disgusting
8.3 Excellent
Pros: Polite and helpful staff.
Cons: Shower room seems like it has not been scrubbed for a long time.
7.9 Good
Pros: Clean and facilities and breakfast
Cons: We booked beach view , we got the same not much good view
5.0 Okay
Pros: The hotel room was new. Breakfast was not bad.
Cons: The apartment was old and infested with lizards and the aircon was not working in the living room
Holiday Inn Resort Batam - Batam - Building
19
8.2 Excellent (1,360 reviews)
AED 246+
Overview Reviews
The only international branded Holiday Inn Resort Batam provides various selections of stay from your family trip to corporate incentive groups. Batam Island is only 45 minutes from Singapore by ferry. The resort locates 15 minutes drive from Sekupang Ferry Terminal, 5 minutes from Waterfront Ferry Terminal and 30 minutes drive to Hang Nadim International Airport. Total 275 spacious suites & rooms, room size starts from 45 sqm in Studio Suite up to 120 sqm in Three Bedroom Suites, four dining outlets including Chinese, Japanese, Thai & International cuisines, Sports Lounge, KTV Bar, 2 indoor and 1 outdoor swimming pools, Balinese style Tee Tree Spa gives you series of activities or just stay away from daily life and pamper yourself. Kids’ facilities including kids club, kid’s swimming pool, water slide and game room assure all your family members have fun. Experience English speaking hotel recreation staff will support you to organize group activities such as team building at team building field, tennis court, bicycle tour of Island and short journey to Marina seaport centre for fun outing. Total 8 meeting facilities, option of natural daylights in some of rooms give you best options to hold productive meetings and trainings. Private gala dinners can be held either in 2000 sqm banquet space or by the pool. Sales representatives in Singapore, Batam and Jakarta offices are happy to take your inquiry.
8.3 Excellent
Pros: Excellent staff...always with a smile on their faces
Cons: Breakfast spread could have been better
4.2 Okay
Pros: Staff at Terrace Cafe and Teppanyaki were excellent. Attentive and excellent customer service. Food was delicious.
Cons: Transfers from ferry terminal on arrival was bad. We arrived at 1.10 pm. There were 2 vans at Sekupang to pick up people at 2 pm. They insisted that we must and wait for a 3rd van to come. We waited 45 mins for the 3rd van and guess what? The 2 vans were still waiting. We just wonder why can't one of the first 2 vans take us instead of making us wait. The bad coordination was a big disappointment because we used to have good experience with Holiday Inn Batam. Room wise - looks reasonable clean but the shower cap box was full of dirt. The aircon in the hall was so noisy that we could hear it loud and clear from our room.
10.0 Excellent
Pros: The ambience of the hotel and the friendly staff whom have always never fail to make our stay a pleasant one.
Cons: Nil
9.2 Excellent
Pros: Great facilities, friendly staff and very well maintained.
Cons: The only thing that wasn’t ideal is the distance of this property from the city center and beaches. Although they do provide shuttle and there is 24-hour taxi availability at the property. Overall great hotel and I would definitely come back here again.
6.7 Good
Pros: The resort had good facilities, a large pool which never felt crowded or cramp despite us staying over a peak weekend. The Teppanyaki was very good as well, although it had limited seats, so booking is necessary. Likely to return for short getaway trips.
Cons: For a family resort, there should really be a lot more high chair on standby for the kids. There were insufficient high chairs in the resort, and it made meal times slightly more challenging for us. The BBQ Dinner was also quite disappointing, the selection of food was very little and 'cheap'. For a hotel BBQ, I would expect more premium food options on the menu.
9.6 Excellent
Pros: Accommodating staff. Big rooms.
Cons: Bathroom is a sub standard
10.0 Excellent
Pros: Room and view was ok. Nice hotel that suites family that travel with children
5.4 Okay
Pros: front desk is extremely helpful and understanding. excellent PR skills embedded within each staff.
Cons: Breakfast is average and clearing of the tables is very slow. Too many staffs but very slow to attend to guests needs when requested for spoons and etc. In house food is very unpleasant. My family was a victim to food poisoning after consuming the in house menu items on one of the nights during our stay. Rooms are average and not clean, not spacious for children to be running around. Curtains are extremely dusty. My toddler was sneezing non-stop due to the dust. Price is too expensive and not worth my penny. The children play room, flooring is very sticky that i don't dare to let my infant crawl around.
6.7 Good
Pros: The swimming Pool is good and kidz love it. The room is spacious, but the floor and bath tub a little bit dusty.
Cons: Staff helped and brought us to the room. Before entering the room, staff pressed the bell and knocked the room door 2 times as if there were occupants inside. It gave scary impressions and we feel not comfortable whole night. I am not sure whether it is one of the hotel SOP, but I think it makes guest feels not comfortable.
6.7 Good
Pros: Family friendly
Cons: So much bird's drop at the balcony
Zest Hotel Harbour Bay - Batam - Building
20
8.2 Excellent (1,253 reviews)
AED 70+
Overview Reviews
With a stay at Zest Hotel Harbour Bay, you'll be centrally located in Batam, within a 10-minute drive of Nagoya Hill Mall and Batam Center Shopping Area. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
8.3 Excellent
Pros: The location
Cons: My friends room smells cigarette smoke when we check in, next time ensure the room smells nice or neutral before handing over to the new quest
10.0 Excellent
Pros: Location, big bed
Cons: Na
7.5 Good
Pros: Near the harbour bay ferry terminal... Near to the seafood place...near to 24hr minimart....
Cons: Tryin to get a grab which is a lil hassle... Coz we need to go to the main road to get a Grab car...
7.1 Good
Pros: The location is good, and staff are friendly.
Cons: The tap water in room 505 is faulty as the water is always hot, even when turn to cold.
10.0 Excellent
Pros: The driver who take us was having an excellent service manner really appreciate him . If not wrong his name was rudi
Cons: The hotel was excellent with excellent next time we come will surely stay there keep it up
7.9 Good
Pros: Location
Cons: I can't sleep 3/4 of the night cos very noisy outside off the hotel.. Local music band very nuisance
7.5 Good
Pros: It's located in close proximity to the ferry terminal
Cons: The coffee house is wee bit small. The breakfast spread lacks variety.
7.1 Good
Pros: Convenient to the ferry.
Cons: For a newer property already showing some age.
9.6 Excellent
Pros: 1. The Staff very friendly & helpful . 2. Location is Fantastic and 3. Wey Wey Seafood Rest around the corner
Cons: Nothing !
5.8 Okay
Pros: location
Cons: lift away break down & many ant