4 stars
Pacific Palace Hotel
Photos of Pacific Palace Hotel
Overview
Hotel with 2 restaurants, near Harbour Bay Ferry Terminal This smoke-free hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
Latest deals for Pacific Palace Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Pacific Palace Hotel
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24-hour front desk
General
- Executive lounge access
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- Storage available
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Pool and spa
- Spa and wellness centre
- Massage
- Pool bar
- Spa
- Hot tub
- Indoor pool
- Sauna
- Plunge pool
- Pool towels
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Things to do
- Gift shop
- Beauty salon
- Karaoke
- Table tennis
- Night club
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Free parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Family friendly
- Child pool
Fitness
- Fitness centre
Reviews of Pacific Palace Hotel
8.3
Very good
1083 verified ratings
Wonderful
499
Very good
217
Good
160
Okay
93
Fair
49
Mediocre
29
Poor
36
Summary of reviews
Guests say
Guests appreciated the clean rooms and helpful staff, highlighting the spacious accommodations and decent service. However, many reviews pointed out that the hotel's amenities are outdated and in need of refurbishment, with complaints about the breakfast quality and overall atmosphere. Some guests also reported issues with air conditioning and noise levels, detracting from their experience.AI-generated from customer reviews
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Location
JL Duyung Sei Jodoh, Batam 29432
What's nearby
- Bengkong3.6 km
- Drak Bike Park8.2 km
- Mega Legenda8.5 km
- Tamarin Santana Golf Club11.4 km
- Barelang Bridge19.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Pacific Palace Hotel
Low season | August |
|---|---|
High season | August |
Average price (weekend night) | AED 110 |
When to book a room at Pacific Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city centre | 6.0 km |
Nearest airport | Batam Hang Nadim |
Distance to airport | 13.2 km |