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comfort, pleasent staff and easy excess to shopping/transport
very central, an opption to take a shower hours after check out.
my overall exerperience with Novotel Hotel at Siam Square has always been wonderful. Thank you for your continuous effort in upkeeping high standard of customer service. Other than the inconveniance of the renovation now , i am statisfied with this hotel
central location, wonderful opendoors pool on the 4. floor the hotel, being situated in down town has no balkoney! Only 3 operational elevators so there could be some waiting when wanting to get to your room. Minibar and laundrey services expensiv as expected. If you wanted to smoke and didn't want to stay in a "smoking OK room" then there is no other option to go down to the street since the hotel otherwise has no places for the "smoking public"
room size is good
Location The reception staff were treated very poorly
Location - clean and comfort Recipton and stuff not smiling!! even you have check in!! bad reciption deal with customer - expensive compare with other hotel same number of star!! also the cost not include the breakfast - hotel not arrange a taxi for leaving in advance time!! so you must to wake up early or make check out early to request from the reciption to find to you a taxi from the street - when you check in, count all the sanks and soft drink in mini bar because the write by mistake that i ate a peteto chips that i didnt eat!!
The location was great, its right on Siam Square and accross the road from MBK Centre and Siam Paragon The bathrooms was quite dirty, reception staff were not friendly. Not want I expect for a 5 star hotel.
Very good location. Good shopping possibilities - Good Chinese Restaurant - Friendly and helpful staff. Everything was very good !
Great location, but old and boring room. Breakfast was casual but too expensive. Too old rooms, not great internet connection.
Nice location. Friendly staff. Big and confortable room. Nice breakfast. Garden of hotel is very lovely. Manager of reception could be more polate and more friendly. For that kind of hotel greeting and check in procedure should be better....)) Sauna is very very small. All other things are very nice. I like this hotel and will stay again if I visit Bangkok.
Variety of Breakfast very poor! Kids Club should be open till 8pm at least Pool should be 24/7
Very nice and modern
We were greeted by very nice staff in a beautiful lobby. Got upgraded to an executive room for free. Very nice room, good view. Pool and roof top bar are excellent, as was the Argentinian bbq buffet. Location was perfect, close to skytrain and lots of shopping. Room service breakfast was terrible. Don't get confused by the 2 lobbies on the ground floor, the one connected to the shopping centre is the convention centre lobby! (oops!)
i like the hotel & 1 enjoy nthing
in the Centralworld shopping & cinma no need to take a Taxi No
great location, and value for money the slowest check in ever , no safe in the room , very slow room service
everything is good
staff welcome and early check in not varity on food ,more international dishes might be added
The view from the room was great, the service impeccable and the location was very very convenient. The quality of the interiors could be better.
Predominantly for business guests, but OK as it has a primary location next to various large shopping centers
Very kindness of hotel crew beacause booking.com didn't pass reservation to hotel. They find us a room anyway
the location in the city center
room decor very nice, spacious, clean, comfortable. Staff friendly &helpful & overall atmosphere was very pleasant & peaceful No
Perfect location right in centre. service from staff excellent
Pleasant atmosphere, helpful staff, breakfast As I was at conference in bitec, not really very conveneinet for me but that is not hotels problem.
The kindness of the staff
location in the center,cleanliness and friendly staff.Also the swimming pool area is enjoyable
Excellent location for shopping and entertainment at Silom area - just opposite of Patpong, a quiet place where kind and relaxing athmosfare. Pool area is not at the level of the hotel.
Nice spacious room, very good service from all employees. Really treated as a guest.
The efficiency of the staff
Service; comfort; location Excessively high internet connection rates