Pros: Left and arrived on time - crew were friendlyCons: The food was nice but no vegan option
Pros: all fine, on time and staff pleasantCons: minimal food but that seems to be the norm these days
Pros: On time and clean throughout, staff all pleasant.Cons: Food a bit minimal but the flights are all quite short so not a problem
Pros: Efficient, quick, great staffCons: Baggage claim took too long and my baggage broke :(
We purchased tickets with baggage. Was forced to pay for baggage.Pros: Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again.Cons: We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had
TePros: The bit of chocolate, very good dark chocolate.
Great service nowPros: it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed.
On time and efficientPros: Punctual, comfortable and good serviceCons: Slightly long queue in security. No food provided onboard only coffee/tea
Decent regional flightPros: i had room, the flight was on time, and the crew friendly.Cons: Got what I expected.
Cons: All was good. They should keep up the good service