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147 The Terrace, Wellington
1.1 km from
Location, helpfulness of staff
Very quiet. Comfortable bed and good sized room. Very old decor. I would 70s look. I actually don't think the carpet has changed since the 70s Needs to be refurbished.
Very flexible and speedy checkin Central air conditioning - but then central AC is to be expected
Found the location was great, easy to find our way around from being based there. Staff friendly and helpfull. The shower could have been cleaner when standing in there looking at the door on the left there was black mould. Room 317
Good location, nice and clean, comfortable beds, great breakfast included in the price. Excellent value for money.
Room was clean and staff were great, friendly and accomodating Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.
Everything about it - as could perhaps be guessed from the fact that it rated 'excellent' on all features above.
Being able to order special pillows
The location is great, with access to harbour facilities. The hotel itself is well appointed and comfortable. With one minor correction, service was excellent. And on the minor point, the hotel went to great lengths to resolve the issue. Nothing in particular.
The gym and pool facilities were great, very clean and the gym staff were friendly and attentive. I found the administration around my booking very poor. I ended up spending too much of my time reconfirming things I'd already told the staff about my booking and the cost. Generally I found the service of the staff poor given the quality of the hotel - I get much better and responsive service from other quality hotels.
The staff were friendly and helpful. The apartment contained everything we could possibly need and the hotel is in a good central position in the city.
Nice Rooms and very handy to everything we needed. We didnt like having a phone call two days before we were due to stay telling us of a mix up in Bookings telling us we couldnt stay at City Life and being put up in another Hotel of very budget Accommodation,(after we had booked 6mths in advance) and told it was going to be of similar quality to City Life, it wasnt until the second night we found out there was actually a room available,not that anyone was going to tell us!
Kids running in hallway No car park for general use - only valet offered and not told how much it would cost
It is a conveniently located hotel I had booked a twin bedded room some months before leaving the UK. We were eventually offered a single/double bed and had to have a (very comfortable) "put-you-up" bed squeezed into the room. Seperetely, the restauant manageress was graceless and "sour" and gave a poor impressing of hospitality. I would never stay in the Hliday Inn in Welligton or recommend it ti friends or business colleagues