
Ukraine Intl Air information
IATA code | PS |
---|---|
Routes | 137 |
Top route | Tel Aviv Ben Gurion Intl to Kyiv Boryspil Intl |
Airports served | 60 |
Top airport | Kyiv Boryspil Intl |
Ukraine Intl Air traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0
Pros: Crew was professional. Seat was not comfortable
Cons: More space
review from -
9.0
Pros: Fast and on time!!!!
Cons: The flight attendants were tired
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6.3
Pros: Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll.
Cons: This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency.
review from -
6.6
Pros: Ground staff (check-in) not the happiest or most welcoming.
Cons: Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed.
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2.0
Cons: I booked seat near window but was given middle seat I don’t like this way...
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10.0
Cons: Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards
review from -
6.0
Cons: food could be a bit better and more entertainment options
review from -
5.0
Cons: Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!
review from -
4.0
Pros: Crew was magnificent
Cons: Food awful seats tiny check in procedure is confusing
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3.6
Pros: The crew was ok
Cons: The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules.
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3.3
Pros: Nothing
Cons: Not paying for food
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2.0
Cons: The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).
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6.0
Cons: The seats are non-comfortable; no complimentary water;
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5.5
Cons: The seats are not comfortable.
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3.0
Cons: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).
review from -
10.0
Cons: Great staff and service. First time flying this airline and I am impressed.
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6.4
Pros: Crew
Cons: Seats, comfort
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2.0
Pros: They didnt loose my luggage.
Cons: Flight was delayed 5 hours very unfriendly crew and no one gave information out. Cold and uncaring best describes everybody involved.
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5.6
Pros: Crew was helpful and pleasant. Plus the food was pretty good.
Cons: Better on board entertainment and more comfortable seats.
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6.4
Pros: They are affordable
Cons: They have no entertainment and bad food
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2.0
Pros: boarding and flight was on time, no delay at all
Cons: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size
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10.0
Excellent experience
Pros: We have been upgraded to business class, so that was really great experience
Cons: Nothing here.
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10.0
Pros: Everything very good
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8.8
Cons: Comfort seats for tall people
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10.0
Pros: Great company. Good service. A+
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2.0
Pros: There is nothing to like about this airlines
Cons: The crew was all depressed angry people. The seats are old, dirty and uncomfortable. It was the worst flight I have ever had.
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3.6
Pros: .. crew was not friendly or helpful
Cons: seat were broken down and not comfortable
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4.6
Cons: Lost my luggage for 5 days. No private seat movie entertainment.
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2.0
Cons: Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money
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2.0
Pros: Everything was terrible
Cons: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything
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8.5
Pros: as normal the crew were great!
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4.3
Cons: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...
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9.0
Pros: Crew great and aircraft was good
Cons: A little more space in sits
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8.5
Pros: Crew very good
Cons: Sits
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8.3
Pros: It was an easy and seemless process.
Cons: The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc
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2.4
Pros: Nothing
Cons: Everything Worst airline
review from -
7.0
Pros: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in
Cons: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things
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3.6
Pros: Crew were nice
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10.0
Pros: Excellent
Cons: Good
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10.0
Pros: Good
Cons: Like
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10.0
Pros: Good
Cons: Nice
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5.3
Cons: for 860$ include only one small cheeseburger and water
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10.0
Pros: It was a good flight. nothing unusual.
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4.0
Looking to get a money from customers
Cons: they charged me €102 for my carry on? This all what I carry !! I should have 0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled 3 trip with the same bag with your Airline *(canada to Kiev . Kiev to Cyprus . Cyprus to kiev ) No one charged me or give me any complain Is that new way to get money from your costumers???? And that's in the gate after I checked in and
review from -
8.8
Pros: boarding
Cons: crew
review from -
5.0
Pros: Crew
Cons: The plane was really old and all broken
review from -
2.0
Pros: Crew was nice.
Cons: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...
review from -
3.6
Cons: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.
review from -
6.3
Cons: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.
review from -
5.6
Cons: Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby...
review from -
3.6
Pros: Nothing
Cons: seats and food
review from -
2.0
Pros: Nothing I want my money back they didn’t let us Board our Kiev flight and we are stuck in Kiev and had to purchase an entirely new flight.
Cons: They airline could let us board our flight.
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10.0
Pros: <3
Cons: <3
review from -
3.0
Pros: Had a row to myself...
Cons: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...
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8.0
Pros: everything good..
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4.0
Pros: Fast boarding
Cons: Connection times food and service need improvement
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6.6
Pros: Brand new planes, or just in really good shape
Cons: The food and the legroom
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5.3
Pros: Not very much at all
Cons: More seat room, better food, drop the damn Russian from announcements
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4.5
Cons: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious
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5.3
Pros: The flight was super fast
Cons: The people are mean
review from
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9.0
Pros: Fast and on time!!!!
Cons: The flight attendants were tired
review from -
10.0
Cons: Carry-on rules with FlyUIA are ridiculous. I had to pay 150 EUR as my carry-on was 2 cm wider than their standards
review from -
10.0
Cons: Great staff and service. First time flying this airline and I am impressed.
review from -
10.0
Excellent experience
Pros: We have been upgraded to business class, so that was really great experience
Cons: Nothing here.
review from -
10.0
Pros: Everything very good
review from -
8.8
Cons: Comfort seats for tall people
review from -
10.0
Pros: Great company. Good service. A+
review from -
8.5
Pros: as normal the crew were great!
review from -
9.0
Pros: Crew great and aircraft was good
Cons: A little more space in sits
review from -
8.5
Pros: Crew very good
Cons: Sits
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10.0
Pros: Excellent
Cons: Good
review from -
10.0
Pros: Good
Cons: Like
review from -
10.0
Pros: Good
Cons: Nice
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10.0
Pros: It was a good flight. nothing unusual.
review from -
8.8
Pros: boarding
Cons: crew
review from -
10.0
Pros: <3
Cons: <3
review from
-
6.6
Pros: Ground staff (check-in) not the happiest or most welcoming.
Cons: Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed.
review from -
8.3
Pros: It was an easy and seemless process.
Cons: The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc
review from -
7.0
Pros: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in
Cons: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things
review from -
8.0
Pros: everything good..
review from -
6.6
Pros: Brand new planes, or just in really good shape
Cons: The food and the legroom
review from
-
5.0
Pros: Crew was professional. Seat was not comfortable
Cons: More space
review from -
6.3
Pros: Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll.
Cons: This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency.
review from -
2.0
Cons: I booked seat near window but was given middle seat I don’t like this way...
review from -
6.0
Cons: food could be a bit better and more entertainment options
review from -
5.0
Cons: Well to make it short, I am about 5'7" and still felt the seats were very closely placed and for long trips it is awfully uncomfortable. The airplanes are very old!!
review from -
4.0
Pros: Crew was magnificent
Cons: Food awful seats tiny check in procedure is confusing
review from -
3.6
Pros: The crew was ok
Cons: The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules.
review from -
3.3
Pros: Nothing
Cons: Not paying for food
review from -
2.0
Cons: The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).
review from -
6.0
Cons: The seats are non-comfortable; no complimentary water;
review from -
5.5
Cons: The seats are not comfortable.
review from -
3.0
Cons: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).
review from -
6.4
Pros: Crew
Cons: Seats, comfort
review from -
2.0
Pros: They didnt loose my luggage.
Cons: Flight was delayed 5 hours very unfriendly crew and no one gave information out. Cold and uncaring best describes everybody involved.
review from -
5.6
Pros: Crew was helpful and pleasant. Plus the food was pretty good.
Cons: Better on board entertainment and more comfortable seats.
review from -
6.4
Pros: They are affordable
Cons: They have no entertainment and bad food
review from -
2.0
Pros: boarding and flight was on time, no delay at all
Cons: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size
review from -
2.0
Pros: There is nothing to like about this airlines
Cons: The crew was all depressed angry people. The seats are old, dirty and uncomfortable. It was the worst flight I have ever had.
review from -
3.6
Pros: .. crew was not friendly or helpful
Cons: seat were broken down and not comfortable
review from -
4.6
Cons: Lost my luggage for 5 days. No private seat movie entertainment.
review from -
2.0
Cons: Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money
review from -
2.0
Pros: Everything was terrible
Cons: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything
review from -
4.3
Cons: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...
review from -
2.4
Pros: Nothing
Cons: Everything Worst airline
review from -
3.6
Pros: Crew were nice
review from -
5.3
Cons: for 860$ include only one small cheeseburger and water
review from -
4.0
Looking to get a money from customers
Cons: they charged me €102 for my carry on? This all what I carry !! I should have 0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled 3 trip with the same bag with your Airline *(canada to Kiev . Kiev to Cyprus . Cyprus to kiev ) No one charged me or give me any complain Is that new way to get money from your costumers???? And that's in the gate after I checked in and
review from -
5.0
Pros: Crew
Cons: The plane was really old and all broken
review from -
2.0
Pros: Crew was nice.
Cons: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...
review from -
3.6
Cons: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.
review from -
6.3
Cons: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.
review from -
5.6
Cons: Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby...
review from -
3.6
Pros: Nothing
Cons: seats and food
review from -
2.0
Pros: Nothing I want my money back they didn’t let us Board our Kiev flight and we are stuck in Kiev and had to purchase an entirely new flight.
Cons: They airline could let us board our flight.
review from -
3.0
Pros: Had a row to myself...
Cons: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...
review from -
4.0
Pros: Fast boarding
Cons: Connection times food and service need improvement
review from -
5.3
Pros: Not very much at all
Cons: More seat room, better food, drop the damn Russian from announcements
review from -
4.5
Cons: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious
review from -
5.3
Pros: The flight was super fast
Cons: The people are mean
review from
Flight status
Ukraine Intl Air route map
Popular flight routes
Top flight routes
Top airports served by Ukraine Intl Air
- Kyiv Boryspil Intl Airport (KBP)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Odesa Intl Airport (ODS)
- Istanbul Airport (IST)
- Lviv Danylo Halytskyi Intl Airport (LWO)
- Kharkiv Intl Airport (HRK)
- London Gatwick Airport (LGW)
- Vilnius Airport (VNO)
- Dnipro Dnepropetrovsk Airport (DNK)
- Ivano-Frankivsk Intl Airport (IFO)
- Chernovtsy Airport (CWC)
- Kherson Airport (KHE)
- Baku Heydar Aliyev Airport (GYD)
- Warsaw Frederic Chopin Airport (WAW)
- Milan Malpensa Airport (MXP)
Ukraine Intl Air contact information
- PS IATA code
- + 971 4 406 0530 Call
- flyUIA.com Visit