Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0
That I eventually made it home alive. The flight was delayed 8 hours. This made me miss my next flight. UIA wouldn't do anything to help me. I had to pay for a new plane ticket myself to leave the next day. Also, I had to lay on the airport floor and wait for the 8 hours because we weren't allowed in the lounge.
review from
-
10.0
The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv All was good as a very good airline to fly with and I will fly with you as much as I can
review from
-
2.0
Leg room Good was horrendous, staff weren't very friendly and for a 7 hour flight 1 screen for everyone to watch films with no choice of what was on
review from
-
4.6
I must say that the boarding process was excellent and the landing was perfect; good job captain! Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever.
review from
-
2.0
Nothing This flight was horrible
review from
-
2.0
First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline. Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late.
review from
-
10.0
Fast registration and good service.
review from
-
5.0
Not much! This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements.
review from
-
6.0
The crew members are always nice and helpful (on every flight). Very professional. The plane from Astana to Kiev was small, cramped. I am 178cm tall and my knees could barely fit between the seats. Also, the bathrooms on that flight were not clean- they smelled terrible. Temperature- it was too hot on the plane.
review from
-
8.0
The crew members are always nice and helpful (on every flight). Very professional. The flight from Kiev to Frankfurt was much better than the Astana-Kiev flight- more space, and clean bathrooms. Temperature- it was too hot on the plane.
review from
-
10.0
The ladys was very good and help in all ways as I fly with Ukrainian airlines alot and I rate them 10 out of 10 siv All was good as a very good airline to fly with and I will fly with you as much as I can
review from
-
10.0
Fast registration and good service.
review from
-
8.0
The crew members are always nice and helpful (on every flight). Very professional. The flight from Kiev to Frankfurt was much better than the Astana-Kiev flight- more space, and clean bathrooms. Temperature- it was too hot on the plane.
review from
-
2.0
That I eventually made it home alive. The flight was delayed 8 hours. This made me miss my next flight. UIA wouldn't do anything to help me. I had to pay for a new plane ticket myself to leave the next day. Also, I had to lay on the airport floor and wait for the 8 hours because we weren't allowed in the lounge.
review from
-
2.0
Leg room Good was horrendous, staff weren't very friendly and for a 7 hour flight 1 screen for everyone to watch films with no choice of what was on
review from
-
4.6
I must say that the boarding process was excellent and the landing was perfect; good job captain! Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever.
review from
-
2.0
Nothing This flight was horrible
review from
-
2.0
First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline. Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late.
review from
-
5.0
Not much! This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements.
review from
-
6.0
The crew members are always nice and helpful (on every flight). Very professional. The plane from Astana to Kiev was small, cramped. I am 178cm tall and my knees could barely fit between the seats. Also, the bathrooms on that flight were not clean- they smelled terrible. Temperature- it was too hot on the plane.
review from
