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FAQs about flying with Ukraine International Airlines

  • What is Ukraine International Airlines' carry-on size allowance?

    On board Ukraine International Airlines flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Ukraine International Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • How does KAYAK find such low prices on Ukraine International Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Ukraine International Airlines.

  • Is Ukraine International Airlines part of an airline alliance?

    No, Ukraine International Airlines is not part of an airline alliance.

Ukraine International Airlines customer reviews

OkayBased on 249 verified guest reviews

Traveller rating:
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4.0 Mediocre
Cons:poor customer service. crew made a mistake between upgraded and business class passenger and blamed one of the passengers. UIA has very poor customer service standards and rude, unprofessional flight attendants.
7.3 Good
Cons:THere was an unexpected extra charge for not having been able to do the airline check in through Internet.
6.0 Okay
Cons:Airplane seemed outdated, with no individual televisions, and some strange movie selections, which I could not see over the seat/hair in front of me. The flight was very long, so individual entertainment would have made the time pass a little more quickly. The main meal entree was okay, but the bun and brownie was stale. The snack was inedible, despite being quite hungry (stale bun with very little chicken, no seasoning or lettuce or mayo, very dry). Did not see the crew very much after the initial meal was served, but that was okay as I did not require assistance.
2.0 Poor
Cons:There was a 1 hour delay in our flight and so we missed our connection to Amsterdam, then we had to wait in Kiev airport for 3 hours just to get a room in a hotel near the airport. Customer service is horrible, no one cares about you or for all that you are going through.
2.0 Poor
Cons:I paid money to you for ticket but Ukraine international airlines did not give me a ticket because you voided the transaction. I NEED MY MONEY BACK!!!!!!!!
10.0 Wonderful
2.0 Poor
Cons:Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again
5.6 Fair
Cons:If Ukraine airlines EVER leave on time it would be a miracle!! Every time...
5.3 Fair
Cons:We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.
8.3 Very Good
Pros:New aircraft, good food, lots of entertainment options, wonderful stewardess'.
Cons:Not enough coffee served.

Ukraine International Airlines flight status

Sat 6/15

Ukraine International Airlines route map – Which destinations does Ukraine International Airlines fly to?

Find out which destinations you can fly to direct with Ukraine International Airlines by entering your departure airport. If you want to know whether Ukraine International Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Sat 6/15

All Ukraine International Airlines flight routes

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Ukraine International Airlines contact information

Overview of Ukraine International Airlines

Based in Ukraine, Ukraine International Airlines is the country’s largest airline and flies to over 80 different destinations throughout the world, with a majority of them located in the Middle East, Asia, and Europe. If you are interested in going to another country in Europe, you can visit Austria, Belgium, Denmark, Italy, and Poland, while if you would like to go to the Middle East, popular destinations include Jordan and Israel.

In order to share flight paths, this airline has code share agreements with many other companies, including Air France, airBaltic, Austrian Airlines, and TAP Air Portugal, meaning that your trip might be serviced by one of these other airlines.

Customers flying with Ukraine International Airlines have two primary classes that they can choose between: Economy and Economy Premium. While Economy comes with standard amenities like basic free snacks and drinks, Economy Premium will provide you with additional services, including a gourmet meal, two carry-on items, two checked bags, and the option of going to a priority check-in desk at whichever airport you depart from.

Ukraine International Airlines has a fleet of over 40 aircraft, with a majority of the planes either Boeing or Embraer. The Boeing 777-200ER is the company’s largest plane and can fit upwards of 250 passengers, making it a convenient choice for long-range flights between two different continents. For shorter voyages, the airline will often use the Boeing 737-800, a choice that can fit up to 186 passengers and is known for having a spacious seating plan that customers find to be particularly comfortable.

Ukraine International Airlines information


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Flight status, cancellation, and delay data provided by Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.