Value for money
Distance to city centre
Distance to airport
|"Great location, very friendly staff."||(in 68 reviews)|
|"Room was very comfortable and clean!"||(in 87 reviews)|
|"Great staff and close to airport"||(in 87 reviews)|
|"staff very rude, unprofessional, pathetic"||(in 31 reviews)|
|"airplane noise, foamy hot tub"||(in 9 reviews)|
|"airplane noise, foamy hot tub"||(in 5 reviews)|
|small room||in 288 reviews|
|close to the airport||in 224 reviews|
|friendly staff||in 164 reviews|
|comfortable bed||in 154 reviews|
|airport shuttle||in 103 reviews|
|great location||in 103 reviews|
|room service||in 103 reviews|
|close to restaurants||in 100 reviews|
|breakfast included||in 84 reviews|
|pay for parking||in 82 reviews|
|fridge in the room||in 45 reviews|
|fast and the food||in 27 reviews|
|early flight||in 24 reviews|
|hot tub||in 22 reviews|
|extra charge||in 21 reviews|
|far from downtown||in 15 reviews|
|half hour||in 13 reviews|
|airplane noise||in 12 reviews|
Expensive for a hotel with stained carpet and smells from the eighties. My experience included an overall filthy feeling. I won't be back and I won't recommend them.
Great all round
TV did not work Sheets were itchy
there was no heat and when we told them, the manager didn't even come to see us. they just gave key to maintenance guy and he told us to go to a different room. in the other room the hair dryers didn't work. I didn't like it at all.. they didn;t even offer us anything for our troubles. on top of all this i got sick.
Stodgy airport hotel
Location and airport shuttle available
Front desk staff is friendly and nice but banquets and bellmen are unfriendly and stodgy. Beds not comfortable and hotel needs overall updating in lobby. Printer broken in business center.
Beautiful decor with the abundant wood carvings as art pieces on the foyer walls plus on elevator door frames added an elegant toch to the hotel
You are asking reviewers to not post adverse comments in this box yet do not provide for same elsewhere so I will post a minor complaint here.My complaint is that I noticed in the fine print on the sign-in sheet something to the effect that I would receive the Globe and Mail newspaper for $0.75 unless I declined by signalling same on the form.I did not read it carefully but thought I accepted the offer.Nexr morning ,there was no newspaper for me outside my door.While it's possible some one nicked my copy,the other ,more gnawing thought is that it was not delivered.Now,if I misread the agreement I signed to receive it for $0.75,please let me know.Regardless,I'll be a lot more careful reading that section next time I'm booked into your hotel.
I enjoyed my stay.
Rooms were not very sound proof. The hotel is more like a good 3 star than a 4 star as advertised.
After a 23 hours trip it was a piece of heaven to stay at the Crowne Plaza.
It was sensational.
It's located just under the landing airway of the Pearson International Airport : very noisy, planes are very close and there is plne every 120 seconds... It's 14CAD instead of 12CAD to park your car.
The room was fair
The internet was down, the delivery menus provided were outdated, and room service forgot to put salad dressing on my order
The fort desk will never give you the informetion that u need and I booked with breakfast and yet I paid the breakfast that I alredy paid with the room,,, and they never reinversed me back .
The staff was helpful, especially the airport transportion chap who got me access to a phone book in the computer room when there was not one in our hotel room
No phone book in room. When asked at front desk about near by restaurants he only recommended the oen in the hotel. Did Not view reviews on web site
Good location near airport. Budget price plan for business traveler.
I booked 3 rooms for my collegue, but Hotel charged all to my creditcard even booking confirmation says each guest can pay at hotel. I was disappointed that hotel staff doesn't understand booking.com. However, thier after care about payment correction was in good manner and reasonable for 5-star hotel.
The rooms were clean comfortable and relaxing. It was quiet and allowed for a much needed relaxed and rejuvinating stay.
The Crowne Plaza Toronto Airport Hotel welcomes you to our fully renovated property where we bring humanity to travel. The Crowne Plaza motto of “We’re all business, mostly” highlights that we have everything for you to be comfortable and efficient, but we are also here to help you unwind and relax. Situated just a few minutes away from Toronto Pearson International Airport, with a complimentary 24-hour airport shuttle service and easy access to downtown Toronto via the UP Express train, this is your ideal gateway. The hotel is also minutes away from the Toronto Congress Centre and International Centre. For entertainment, Woodbine Casino and Racetrack beckons. Our bright, newly renovated guest rooms offer windows that open, pillow top beds, work desks and mini-fridges for the ultimate home away from home. Enjoy in room dining or a meal in our restaurant which are offered by our Award winning chef. Keep fit with a visit to our new fully equipped gym, or enjoy a swim in the heated indoor pool. Those planning events in Toronto can take advantage of over 12,000 square feet of meeting space, enhanced by excellent catering services and managed from start to finish by our Crowne Meetings Director. We're looking forward to your visit.
based on 1,333 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Crowne Plaza Toronto Airport can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
The hotel has a dedicated Quiet Zone which offers guest rooms in queen sizes and king sizes. These rooms are located away from those that are prone to high noise levels such as rooms rented out by families with kids or large groups. In addition to the special location, these rooms are equipped with 7 layers of bedding of luxurious quality to ensure you have a comfortable sleep. If you are looking for some rest before or after a long flight, make sure you book one of the Quiet Zone rooms for utmost relaxation.
Pets are allowed at the hotel with no limits regarding their size or weight. If you are visiting the hotel with your furry friend, you will be paying a pet cleaning fee of C$ 35 (about $27) per pet per stay. The hotel is equipped with a walking area on-site that you can head to if you need to take your pet for a walk.
Car parking is available at the hotel and you can self-park your car for the rate of C$ 20 (about $16) per night. The hotel does not have a valet parking service available.
The hotel has 4 accessible rooms that ADA guests can book, all of which are wheelchair accessible and are equipped with spacious bathrooms, grab bars and easy to reach controls. In addition to the rooms, a dedicated car parking drop-off spot is available close to the hotel’s entrance, all elevators are ADA-compliant with braille available and are located near the accessible rooms. Finally, audible alarms are available throughout the public areas and in the guest rooms.
Breakfast is available from La Brasserie restaurant every day from 5:30 am and you can choose to have it on-site at the restaurant or in the comfort of your room through the in-room dining service. You will be able to choose between the Breakfast Buffet which costs C$ 19 (about $15) per person, and the a la carte menu which offers a range of savory, sweet and healthy breakfast options.
The hotel has a dedicated meetings director who is there to help you organize a meeting or an event on-site. You will be able to choose the right meeting room and layout for the event, catering can be organized from a Banquet & Event Menu that offers food options for all meals of the day, and audio-visual equipment can be set up by the staff, so you only need to show up to the meeting. The meetings director will regularly be in touch and will go over a checklist with you to ensure nothing has been missed and to help you manage your budget. (Prices checked 05/07/19).
Crowne Plaza Toronto Airport is located at 33 Carlson Court in Etobicoke, 16.9 km from the centre of Toronto. High Park is the closest landmark to Crowne Plaza Toronto Airport.
Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Toronto Airport.
Yes, Crowne Plaza Toronto Airport offers free Wi-Fi.
No, Crowne Plaza Toronto Airport does not offer free parking.
Yes, Crowne Plaza Toronto Airport offers free airport shuttle service.
Crowne Plaza Toronto Airport is 2.7 km from Toronto Pearson Intl. Crowne Plaza Toronto Airport is 16.5 km from Toronto Island.
Yes, Crowne Plaza Toronto Airport is a pet-friendly hotel.
Yes, Crowne Plaza Toronto Airport has a pool on-site.