Cons: Flight was 80 minutes late due to delay on incoming aircraft.
May 07, 2016
Held plane for us as we were connecting, horrible
Pros: We were connecting and the connecting flight was late and the CSR held the plane just for us.
Cons: Once on board the crew was horrible. Because of the problem, some other groups of people decided to take our seats to spread out. So I just took the seats immediately available to us that were open. The flight attendant decided to check our boarding pass to see if we were in the right seat, and of course we were not (because the other people decided to take our seats as we were the last to board). I figured this was just fine. We even paid extra for the assigned seats but for the sake of getting the flight going due to our tight connection, we took the nearest available seats. Unfortunately, a group of 6 people had to take 5 minutes to rearrange the seats because the flight attendant "insisted" we take the seats on our boarding pass. It would have been much easier if the crew would have just let us take the seats that were available instead of trying to rearrange the other group.
Apr 17, 2016
Cons: Long line to check in and people not polite.
Mar 30, 2016
Okay, you get what you pay for.
Pros: The crew were very efficient and friendly.
Cons: There was an hours delay before boarding. We could see that the aircraft hadn't arrived so worked out that it was due to a late arrival. There were no announcements why it was delayed.
I can appreciate that there is a tight schedule with delays being inevitable, however the lack of updates is what actually let the airline down.
Jan 16, 2016
Chaotic at departure desk.
Pros: Getting on board plane.
Cons: There was a 40 minute delay. No information for other passengers for flight after us. So hence chaos for our flight.
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