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convenient, low price, free parking An SPG tribute hotel should have a club room, if not a club floor.
Location, attractive room and lobby, parking garage, nice TV. The high bed, no hot water, difficulty turning on shower, toilet running, broken bathroom door hook, no movie channel.
Balconies, swimming pool, service No microwave in room
The location is great and very close to the airport. You could tell that the room had been updated (new paint, fresh linens, nice towels, etc) and there was a mini fridge - not bad for under $100 a night. The bed was horrible - completely worn down to the springs on one side and the other wasn't much better. The sheets were nice though. The outside door had a gap about as wide as my finger all the way around and the carpet looked quite dirty and worn. The front desk staff were pleasant at check-in, however it was a completely different story at check-out. I clearly interrupted the two employees talking when I walked up to the desk. After both looking at me standing there, they continued their personal conversation for another five minutes and after realizing I wasn't going away, reluctantly came to the desk. I said I needed to check out, she asked my room number, then didn't say another word, just slapped the paper on the desk and walked back to the office behind the desk, closing the door behind her. Not a bad price, but I don't plan on saying here again.
Really nice and modern rooms Nowhere to grab a drink late at night
Not much I confirmed my reservation 6 hours before I arrived from New York. My flight was delayed. I didn't get to the hotel until midnight. The automatic doors wouldn't open to let me into the hotel. Once I got in, the front desk didn't have my reservation. I was holding the confirmation in my phone as well as told him I confirmed it on the phone. He didn't have king bed and gave us two doubles instead. It took almost 45 minutes with nobody there and he had to write all of the information off of my phone. Hotel condition was fine just not a good night for the hotel.
We booked a room because we arrived in Tampa a day early. The staff was friendly and proactive. The room was clean and everything was in working order. We would stay here again
Exercise room was very, very tiny
Everything was very clean, beds were very comfortable. Staff was friendly and helpful. We requested a pack n playfoe our room for our baby, which was promptly delivered. The bar/restaurant downstairs is HAPPENING and very loud, but seemed family friendly enough. Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.
early check-in design was chaotic and confusing, no breakfast
What I liked best is the shower. The water was nice and hot. The bathroom was not working properly, but offered to relocate or fix it. I was on my way to important meeting and the bathroom was fixed. It was a minor inconvenience, but it was resolved quickly.
Great location and bed was very comfy. A/C was very noisy. Wifi was poor and the bathroom ceiling was falling down in spots.
The free shuttle from the airport was why I initially selected his hotel. My sister and I needed an inexpensive hotel for a one night stay near the airport. This fit the bill! The room was ready as soon as we arrived (around 10am) and the shuttle not only picked us up from the airport but also brought us to a shopping mall and dinner for no additional charge! All staff members were friendly and welcoming. The rooms were comfortable with lots of new and high end finishes. I would definitely stay here again! No complaints on this hotel. We didn't take advantage of the hotel breakfast so I cannot comment on the food. We went across the street to the Waffle House- which was amazing!
Clean and comfortable. Probably the best hotel for the price in the area. Place has a bar and restaurant too. Shower didn't shut completely off and room temperature was hard to control. Otherwise, no complaints.
convenient to highway, clean overall, comfortable room, fitness center well-maintained it should be made clearer that standard and double rooms don't come with a mini-fridge-- most people would expect that to be included; also, a/c filter and bathroom fan need to be cleaned (very dusty)
The double bed room is comfortable and the business center is open 24 hours, though the ventilation system was out of order for the whole 6 days without repair The 8 floor vending machine was out of order for at least 11 days. the ventilation system in business center was out of order without any repair and we have open the door to breath when using the computers.
Great!!!!!!! N/A. I wishi could have stayed longer.
Very hard water. Avoid this place.
Location, nice breakfasts
The hotel was clean, the restaurant was surprisingly good, and the staff was very pleasant The rooms were significantly smaller than any I can recall at similar hotels
Everything Everything was good
Nice, clean room not carpeted Didn't know that our door faced the outside staff didn't have record of us when we checked in so we had to wait getaroom took a while to send them the information friend had an allergic reaction to the detergent used to clean towels, staff was not helpful in knowing what they were washed in
Great price for a 1-bedroom suite. Ask for a balcony. Every thing was perfect.
I just wish they had a mini fridge
The IHOP across the street was the best thing about the hotel. My husband and I were late with our flight to Tampa out of our control, (plane issues). We paid for the hotel 2 weeks prior and requested a non smoking room. We called the hotel letting them know we will be arriving around 12-1am. We landed at Tampa called again to have them come pick us up with their shuttle and asked if our non smoking room was still available. The front desk lady said yes it is. We arrive after 8-10 hours of traveling and at the desk told our room was given away. The last non smoking room was given away 5 mins after my call for the shuttle pickup. I'm pregnant and my husband has asthma so we were livid it was given away. They overbooked and the next available hotel was 15 miles away. Also, they had people waiting if we didn't want the room. On the reservation it said non-smoking room. They said because we arrived so late we were pushed to the bottom and were moved to a smoking room. They said the non smoking option is just a request and no guarantee of getting a room. The front desk lady had such an attitude with us and couldn't explain why she gave the room away when we just spoke to her on the phone. Luckily we were compensated for this mistake but I would not recommend this hotel. Im very easy going not high maintenance but this was the worst by far i had. Horrible parking and the front desk lady said no guarantee of break ins also could get towed and there was no parking for hotel guests. They assistant manager said there is no policy about holding rooms regarding smoking or non smoking. But that in itself seems like a violation if I'm pregnant and husband has asthma and we get moved to a smoking room vs requesting a non smoking room. I would recommend to not stay at this hotel even tho it is close to the pier for the cruise.
Great service & location. Very professional staff---attentive to all your needs. Great location---just minutes away from shopping, sightseeing & airport.
price/quality is good, clean rooms,no noice, great breakfast