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FAQs about flying with Swoop

  • What is Swoop's carry-on size allowance?

    On board Swoop flights, cabin baggage should not exceed 52x38x23cm. If your hand luggage is bigger, the Swoop assistance team will most likely ask you to pay extra for checked luggage.

  • How does KAYAK find such low prices on Swoop flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Swoop.

  • Is Swoop part of an airline alliance?

    No, Swoop is not part of an airline alliance.

Swoop customer reviews

OkayBased on 48 verified guest reviews

Traveller rating:
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4.0 Mediocre
Lack of staff Airplane (even with upgraded seats) was not comfortable Boarding took extremely long, no system in place Inconsistent messaging on reason for delay
8.0 Very Good
I've flown with swoop a few times and always had a good experience. The crew are pleasant and helpful. Thanks
10.0 Wonderful
On time, friendly staff
2.0 Poor
Pros:That it was cheap when we booked it online.
Cons:Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.
10.0 Wonderful
Really nice flight barring a one hour delay, which was already informed. Staff at abbottsford check in counter was very friendly and helpful. Her name was Robin.
8.3 Very Good
Pros:Pricing is great
Cons:Seats, complimentary food, timing of flight
10.0 Wonderful
Better check in process. Took 1/2 hour
8.0 Very Good
It’s a no frills airline, professional and gets the job done well.
10.0 Wonderful
There is no in-flight entertainment or food on this flight but for the price it was perfect - direct flight, on time, easy check in and boarding experience
2.0 Poor
Cons:We ran into a hiccup at the airport and my wife left her purse in the bathroom near security. Since the gate was over 1km away we ended up arriving 5 minutes before departure time but the gates were closed and they would not let us on.Gate staff were very unhelpful, and the next day the manager at Halifax was very rude about returning our checked luggage. We will fly with WJ/AC from now on.

Swoop flight status

sex 7/19

Swoop route map – Which destinations does Swoop fly to?

Find out which destinations you can fly to direct with Swoop by entering your departure airport. If you want to know whether Swoop flies a certain route, enter both the departure and destination airport before hitting search.
sex 7/19

All Swoop flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat

Swoop contact information

Overview of Swoop

Hamilton is the main operating base for Swoop. The majority of scheduled flights depart from there, while a secondary hub in Edmonton adds support. The two hubs work together to conduct domestic services across Canada as well as into the United States, Mexico, and the Caribbean. Budget-conscious travelers are a targeted audience for the carrier, with nonstop flights available from Canada to Jamaica and Mexico’s Pacific coast.

Marketing itself as an ultra-low-cost carrier, Swoop offers customers affordable and simple travel options. Decluttering packaged services, the base rate of a ticket comes without extras such as food, checked baggage and entertainment. This allows the airline to provide lower prices, while it is easy to upgrade to additional amenities prior or during your flight. Destinations are mapped using a point-to-point system. This means there are less opportunities for customers to book connecting flights, but fares are subsequently reduced.

First commencing scheduled routes in 2018, it is a subsidiary of WestJet. In line with reducing costs, the carrier only offers an Economy cabin. Upgraded seats can be purchased with extra legroom. A personal AC power outlet and USB port is available for every passenger.

Swoop chooses to operate an entirely Boeing group of aircraft. The preferred model is the narrow-body 737-800 series, which has a capacity of roughly 189 passengers. A distinct pink and white color scheme decorates the fleet. Each airliner is given a name such as Bob or OhCanada – you can find the name of the plane you’re traveling on underneath the cockpit window.

Swoop information


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Flight status, cancellation, and delay data provided by Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.