Pros (+) Great service
5 stars
W Suzhou
Photos of W Suzhou
Overview
Slip into a brilliant world of floating art pieces as W Suzhou offers a modern interpretation of the city’s architectural and verdant heritage through playful installations of glass, light and other fantastical elements. Filled with vibrant hues inspired by local opera and furnishings that appear to defy gravity, luxury hotel rooms dazzle with signature W beds, pampering bath products, high-speed WiFi and ample workstations, as well as delightful views of Suzhou and Jinji Lake. If you need to extend your stay in China, select one of our 60 serviced apartments, all accentuated with swirling color. Escapism entices with larger-than-life nature motifs at our indulgent AWAY Spa, FIT and WET pool. Our dazzling venues elevate your event from ordinary to extraordinary. Exquisite gastronomy and a vivacious cocktail culture complete this remarkable hotel narrative. W Suzhou is in Building 7 of Suzhou Center, near Jinji Lake, trendy shopping and numerous corporate offices.
Amenities at W Suzhou
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Coffee machine
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
General
- Window
- Lake view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Pool with a view
- Spa and wellness centre
- Massage
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
Bedroom
- Feather pillow
- Alarm clock
- Cleaning products
- Wardrobe or closet
Things to do
- Game room
- Evening entertainment
- Night club
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of W Suzhou
9.1
Wonderful
254 verified ratings
Wonderful
143
Very good
35
Good
34
Okay
20
Fair
11
Mediocre
4
Poor
7
Summary of reviews
Guests say
Guests rave about the hotel's fantastic location and incredible breakfast options, making it a great choice for families and travelers alike. The service is often highlighted as friendly and attentive, with special mentions of the bar and dining experiences. However, some guests experienced issues with noise levels and felt that the value for the price could be improved, particularly in comparison to other hotels.AI-generated from customer reviews
Sort by:Most recent
Score by provider
9 out of 10
3 reviews
9.8 out of 10
1 review
All reviews
Pros (+) Chole at wombat is a beautiful and talented bartender and you guys can check out the cocktails she made only at woobar/ Jason provided excellent service when I was dining at 4th floor . It’s a buffet kitchen and the local “ao zao” noodles worth trying
Location
Building 7 Suzhou Center, Suzhou 215021
What's nearby
- Jinji Lake2 km
- Suzhou Culture and Arts Center2.3 km
- Suzhou Ferris Wheel3.1 km
- Couples Retreat Garden3.5 km
- Suzhou Harmony Times Square3.6 km
- Master of the Nets Garden4.7 km
- Guanqian Street4.8 km
- Lion Grove Garden4.9 km
- Suzhou Museum5.1 km
- Suzhou Confucian Temple5.8 km
- Mountain Villa with Embracing Beauty6.3 km
- Garden of Cultivation6.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at W Suzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at W Suzhou
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SuzhouMost recommended
See most recommended stays in SuzhouGood to know
Value for money | 8.8 |
|---|---|
Distance to city centre | 7.7 km |
Nearest airport | Wuxi |
Distance to airport | 30.7 km |