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The Life Hotels City Center

Jl. Kusuma Bangsa No. 41, Surabaya 60272, Indonesia
+62 315 483 389

AED 63+

Overall guest ratings

6.8/10 Good
Based on 248 reviews

Review highlights

  • 7.1
  • 6.9
  • 4.2
  • 2.8

Good to know

  • Clean hotel facilities

Nearby

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    About

    The Life Surabaya offers an airport shuttle (available 24 hours) for IDR 175000 per vehicle one way. Guests indulge in spa services, then grab a bite to eat at the coffee shop/café. Rooms offer up nice touches like premium bedding and slippers, along with 24-hour room service and flat-screen TVs.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Train station shuttle
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 248 reviews
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.2 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.2 "58% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
    • 2.8 "Food is inedible."
    • 2.5 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
    • 2.4 "Awful breakfast."
    • 0.9 "Disappointing internet connection."
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    Overall rating

    6.3 Good
    Based on 94 reviews
    • 7.5 "Good location."
    • 6.8 "Service is ok."
    • 5.3 "Average cleanliness."
    • 3.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      4.2 "58% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.3 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."

    Overall rating

    6.8 Good
    Based on 101 reviews
    • 6.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.1 "Location is acceptable."
    • 4.1 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.5 "55% complained about the bathroom."
    • 2.5 "Quite uncomfortable."
      1.9 "81% said rooms were small."
    • 2.0 "Awful breakfast."

    Overall rating

    7.2 Good
    Based on 52 reviews
    • 4.3 "Rooms are not good."
      1.7 "83% said rooms were small."
    • 2.5 "Quite uncomfortable."
      1.7 "83% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

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