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JW Marriott Hotel Surabaya
Top Business Hotel

JL Embong Malang 85-89, Surabaya 60261, Indonesia
+62 315 458 888

AED 254+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.9/10 Excellent
Based on 1,620 reviews

Review highlights

  • 9.4
  • 9.0
  • 8.2
  • 4.1

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Spacious rooms

Nearby

    show all

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,620 reviews
    • 9.4 "World class service."
    • 9.0 "Terrific location."
    • 8.2 "Amenities are good."
    • 8.0 "Breakfast is good."
    • 7.9 "Nice rooms."
    • 4.1 "Internet is poor."

    Overall rating

    8.9 Excellent
    Based on 421 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.9 "Location is great."
    • 8.6 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      9.8 "98% thought rooms were spacious."
    • 8.1 "Breakfast is good."
    • 7.6 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      9.8 "98% thought rooms were spacious."
    • 5.0 "Vibe was decent."
      1.3 "87% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 437 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 8.9 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 8.1 "Breakfast is good."
    • 8.0 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 5.2 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."

    Overall rating

    8.5 Excellent
    Based on 372 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 9.1 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 9.0 "Terrific location."
    • 8.1 "Breakfast is good."
    • 8.0 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      7.2 "72% said rooms were clean."
    • 5.2 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."

    Overall rating

    8.6 Excellent
    Based on 388 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 7.5 "Good breakfast."
    • 7.4 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      9.7 "97% thought rooms were spacious."
    • 7.2 "Good cleanliness."
    • 5.2 "Vibe was decent."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews


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