overall facility and services were very luxurious
The room was great and it was a smoking bar in the reception
the pool and sauna were not comfortable and big enough for the such big hotel
Early closing of Café Espresso
Piano bar long walk to second bedroom block
Efficiet reception despite heavy conference traffic, and a very nice hotel for the weekend The bathroom drain made odd nioses and it turns out the room next door had waste water coming up through the drain
Comfortable hotel with good facilities. Helpful staff. Air conditioning didn't work, so room very warm. At 250 Euros (excluding breakfast) it's ridiculous that you aren't offered free internet access (this is charged separately).
staff and cleanliness
The quality of the hotel was obvious when we arrived. There was an initial problem at reception as they were fully booked and had trouble getting us a room. This was despite booking 7 months in advance. However, it was quickly sorted and we were given an upgrade. The room was excellent and the location very handy for where we wanted to go. As above, there was an initial problem at reception as they were fully booked and had trouble getting us a room. This was despite booking 7 months in advance. However, it was quickly sorted and we were given an upgrade. We didn't consider breakfast as we thought it too expensive. Overall though everything else was very good.
We enjoyed our stay in the hotel. The suite was very spacious and clean; hotel staff very friendly and helpful. Location - quite central.
spa area cost of water!! I do also think that the rates are very expensive
the staff at check-in on April 30th was very helpful, available and smiling. everything was on the top of excellence: spa, massage, room, a few steps from city center, closed parking, and the best buffet breakfast I ever seen. I will definitively come back! the staff at the check-out on May 1st did not pay attention to us, not even a smile, very cold and not interested in asking us if we had a pleasant stay. I felt like I was not an interesting customer because I had a good deal on internet. it was sad to leave like this after a so beautiful (too short) stay.
everything - superior hotel, exceptionally friendly and helpful staff, faultlessly clean room good facilities.
Room service Reception not very friendly. Location of the hotel is not good.
Great Location and very comfortable. Large modern rooms and friendly staff.
The price we paid for a five star hotel was an absolute bargain. We stayed for 5 nights and can have no complaints at all. Location is excellent - it was handy for the city centre, the main station and the underground. Rooms were spacious, very quiet and immaculate. I really can't fault it.
It was the perfect choice. Everything was fine.
location, comfort and smiling face of staff
Absolutely perfect service; friendly, knowledgeable, timely. Concierge even programmed our rental car GPS for our trip to the airport!
Nice room design. Good reception team There is no place to held a meeting with guests in the lobby. For a hotel of that class the lobby is poor. There a special stage in the lobby reserved for VIP customers. This is not good.
Location - great for the shops and the railway station. Very friendly staff - both the cleaning staff and those on the front desk. We waited in the bar inside the foyer to be served a drink but the waiter didn't serve us - not really a problem as we went into the very friendly zeppelinos bar, which was part of the hotel, instead, but disappointing that the waiter didn't see us.
Customer Service, room was awesome
Location is very good near the main station Price very high, they asked for more money to get a twin bed room instead of Double.
Location near the train station is very convenient The wifi is a ridiculous joke -- very slow, drops constantly, and when I asked the front desk attendant for a room with good service, she put me in the room furthest from the server. I had to stand in the hallway to reconnect, repeatedly.
had very high expectation from it before we arrived due to its history & the introduction from the guide book. unfortunately it turned out that we only liked the location of it. the management. stayed there for two days. toilet paper was almost out in the first day, but no additional was added. we had to ask for it by ourselves the next morning after running out of it. The heater didn't really work in the first day, either, even though it was fixed the next day after we notified the front desk during the night. The guy taking care of the problem at 4:00am after we were awoke by the cold temperature didn't seem to feel sorry about the situation. maybe we were being too polite during that time? obviously something wrong with the management of this hotel.
€35 for a toasted sandwich in the bar at night......
I feel it is totally overpriced in comparison to other five star hotels. The rooms are smal. The TV is in a position were you cannot sit in bed on watch it comfortably.(TV being on the side of the bed, not at the feet end of it)
Central location. The Steigenberger Graf Zeppelin had lost my booking/reservation. It took me 30 minutes to check-in. When checking-out reservation was lost again. Amazing for a 5-star hotel: no room service from 10pm to 6am.
Very centrally located, neat and clean it must be possible to go to the room before 15.00
Good Location, Excellence Service and value of money.
The morning buffet, the wine store, staff and the room. Location was excellent.
service and staff and location
The location is excellent - a 10 minute walk to the train station and situated facing onto the Stuttgart Schlossgarten adjacent to many historical sites within an easy walk. The staff were friendly and helpful almost beyond belief - possibly the best I have experienced in my travels. Excellent breakfast service with a dining view over the grounds of the Schlossgarten. Internet access is very expensive (27 Euro for 24 hours access). The room was rather small for the price.
Excellent location, great views, luxurious property, and very helpful staff.
Very helpfull staff, lovely hotel, ideal location The only thing that I can really fault is from the outside it's not the most attractive hotel, but I don't suppose there is much that can be done about this.
the service is outstanding the hotel is a bit dated
breakfast and the bar we asked a no smoking room and received first one with a very bed smell, and after we received a room without heating, near the heater was a broken glass(hidden)?
The staff was helpful and kind. The location was wonderful. I was hoping for a bit more luxury from a five star hotel.
Very clean, updated bathrooms, beds were comfortable, staff was very helpful
Perfect for travelling - Friendly & helpful staff - Rooms are clean Expensive (Internet access & breakfast are not included in price) - can be noisy - bed quite unconfortable
breakfast was overpriced for the offerings
Bathroom is great!!!
helpful staff, location right at the train station but still quiet From the hotel front door you need to climb stairs to get suitcases up to the reception desk BUT we discovered that if you go to the north entrance of the train station you can enter the hotel through the station with no stais at all
Room was clean and well appointed, Staff were very helpful (and spoke English!), breakfast (extra cost 14euros) was very good. Great central location for travelling around the city. No bath in the bathroom, just a shower.
Near the Central Station
The mess caused by the rebuilding of the hotel
It's right there inside the train station. They gave me a card for free transportation on all busses etc... had a bar there in the lobby. I was expecting something a little more bare-bones for being a part of the train station, but this is a great place to stay!
Convenient and friendly None
Close to Messe Bar menu
Perfect fro the exhibition - halls and airport just a short walk. Unusually for airport hotel clean and quiet at night.
Convenience for the Stuttgart Exhibition centre & good metro / bus links to city centre. No dislikes
I was forced to stay at this hotel for a night after a car rental booking problem. It was quiet, comfortable and really quite a funky room, in a smart way! Staff were nice and helpful too. HOTELS SHOULD HAVE FREE WIfi!!! Also a $40 deposit for a phone charger? That's just weird. For me the leather chair in the room was rather dusty.
This is absolutely one of the best hotels I have ever stayed in. Everything: staff, location, design, room, breakfast, food, service.... excellent!!
The inside decorations of the hotel were fabulous. The interior design of the room was really amazing and of very high quality. Furthermore, the staff of the hotel was very friendly, always at hand and always smiling!!
I particularly liked the attentive, friendly and well trained staff in the restaurant which is quite hard to find these days! NA
It is a lovely design in the room, a very comfortly bed, safety box, nice pillows and cover, clean and modern....one of the best hotel rooms we have stayed in. Nice restaurant, friendly staff, good deal for the parking and handy located close to the airport. Too epensive breakfast and even if it is nice in design it is not too cool that there is a window from the bathroom to the sleeping part where you more or less can see the other person taking a shower. Internet is not for free.
The placement of the hotel was the best: Closest to airport and fairground. The staff were kind and helpful. Unfortunately it was a busy time and I didn't have much time to try gym saloon and SPA. Only thing is the breakfast menu was a little poorer than I expected.
I am very disappointed about the facilities. The pictures opened in booking.com is different from the real. But if you pass the hell night, you can meet not bad breakfast.
Very good location. Spotless clean room and bath room. The bath room of the signle room is quite big, compared with other German hotel. Very quite during night (my room is facing the hill and other buildings). Breakfast fresh and good variaty of cold and hot food. All in all, excellent value for money. Thin wall between rooms. You can hear from your neighbour many things...
near the station some staff were not very friendly
Breakfast was tasty and quite filling. Internet reception was great (our room was near the reception). We loved the free parking, and the lack of a pet fee. The receptionists were friendly. The room was very comfortable, though it wasn't huge. Of all the hotels/b&bs we stayed at in Germany, this was our favorite. The room was a little small. I didn't like that the double bed was 2 mattresses stuck together instead of one single mattress. It was also mildly irritating that there wasn't a 'do not disturb' sign for the door, and when you asked not to be disturbed the cleaning staff didn't follow through.
Hospitality, friendly staffs, close to train station and main streets.
Room was nice and clean. The hotel stuff is very kind and helpful. There was no minibar in the room. Brakfast was a little bit poor.
Close from the main station
Convenient location for the railway station and town centre
Staff was friendly and helpful. Location is just a couple of blocks from the main train station. Breakfast was excellent. WiFi was free and good. Room was comfortable and clean. nothing.
Very near to the main tourist attractions in Stuttgart. Free private parking place. Easy to reach. Nice breakfast with nice crockery :-)!
W-Lan free of charge. Breakfast with no various choices. Some rooms stand in front of a big crossroad --> noisy!
Its location is near the stations,U-Bahn,S-Bahn and city centre.Room rate is reasonable. The shower part is too small and water could be dissipated outside to the dry area.
We were very impressed with the cleanliness of the room and bathroom. The furnishings and carpets were in good condition. The receptiom staff were very friendly and helpful. The weather was extremely hot and it was unbearable bot to have air-conditioning in the hotel and room. In spite of the fat that breakfast is served until 10am, around 9:30, some food was already finished, such as cut vegetables, and the kitchen staff didn't bother to replentish it unless we requested something specifically.
Location. Staff Small rooms
Great staff but for that price hotel was very low on 'perks' like decent towels, no fan in room, only one pillow, no bathroom items like shampoo/showercap etc.
The receptionist was particularly helpful. The location was very good. The breakfasts were good. We thought the placement of the shower on the side of the bath gave a very narrow space in which to stand.
Staff very helpful Would have preferred a bath to a shower - but Stuttgart is in Germany!
very close to the center and railway station, good breakfast very little room with no comfort
Elevator was very noisy
the staff where very helpful and nothing was too much trouble for them, the room was clean and well looked after
Front desk service and proximity to airport Breakfast 'service': started cleaning area and moving people = guests around during breakfast hours.
Service for Breafast very unfriendly
Internet service in the hotel room.
The hotel decor is outdated (apparently pictures on the website are not representative) and the level of cleanliness leaves much to be desired.
central location. Ease of nearby cafes for dining , shoppping, trains It needs refurbishment. Bath had no shower curtain. TV was too old and really an embarasment for a hotel.
The hotel staff was exceptionally friendly and helpful. The location of the hotel suited Kundera perfectly and the room was absolutely first rate
The location is perfect for daily strolls in the heart of Stuttgart No Newspapers in other languages (English). Not even one Englisg News TV channel is available in the rooms.
The room sizes are generous, and the decor is good. it also is at one end of the shopping street and handy for many bars and clubs. Breakfast can be obtained for 5 euros 50 metres away from the hotel. The street side suffered from the delivery truck noise, then the club turn outs. also the old style radiators pumped out too much heat - quite difficult to turn down.
The hotel is very convenient to the S-Bahn, a little less so to the U-Bahn. It's close to the major pedestrian zone. The room was very clean and reasonable comfortable. The staff was very polite and friendly. Much of the room was sacrificed to a sofa: wasted space for when all you want is a place to sleep and safely store your luggage.
Breakfast and the service quality at breakfast room was very good. Room is smaller and at less confort level than what one would expect from a 4 star hotel. (ie. room is 3 star, breakfast is 4/5 star). Also, there was no high speed internet service available.
Convenience of being close-in to the city's major activities, plus the delightful friendliness of everyone on the hotel and the dining room (for the complimentary breakfast) staff. Definitely our preference for future visits to Stuttgart.
Special and wonderfull furniture, clean and new bathroom
Great position, friendly and helpful staff, nice feel to the place. The price of some drinks is, frankly, ridiculous
The rooms are clean but somehow old.Although bath rooms are renovated.Its location is really good to access to train main station in 1-2 minute walk.Breakfast also is acceptable. There is no free wifi in the room.Also there is limited English channels in the TV. There is no safe in all rooms but it is available at the reception.
The covenience for parking, ease of check out, breakfast at 6 - I had plane to catch at 8, central location. No smile from reception staff.
The location was perfect. Didn't like the breakfast that much...
It was very easy to walk to interesting areas of the city, and close to the Hauptbahnhof.
Location (very close to central railway station, underground, restaurants, shops); good level continental breakfast; quiet room Smoke smell in a non-smoking room
Close to station, helpful staff, clean and reasonably comfortable. No complaints.
Hotel is at the heart of the city but the rooms are quiet. Clean rooms and satisfactory breakfast buffet. Rooms are small and shower could be better.
Excellent location close to Hauptbanhof, nice clean rooms and a breakfast that really stand out!
Good location close to the train station and the pedestrian mall. Excellent breakfast. Room was modern but very small with a single bed.
The room was excellent, the bed very comfortable, toilets and shower also top quality. TV was also very nice :-) W-LAN was not stable enough, I had no opportunity to try the breakfast so I can't tell, and the location is not the nicest one in Stuttgart.
The breakfast was excellent, and the staff at reception were helpful and friendly. I was quite comfortable in my room as well. I found the hotel a little difficult to find on foot, largely because the sign simply says 'Hotel', rather than 'Novum Hotel Boulevard', as the Kayak reservation stated.
The room was a nice size and comfortable. Very Quiet.
The staff was fantastic. Their restaurant is excellent. No elevator, and parking is limited
Extremely friendly and helpful service. Excellent breakfast. Convenient location.
They were very helpful when we wanted to know what to see in te city and how to best get there. Their restaurant was not open the 2 days we were there and others had commented that it was an amazing restaurant for local German food.
I am so glad and luckyI have booked this hotel for one night, but I stayed two, enjoyed staying in this Hotel more then any other during my 15 day trip through Europe. Wonderfull, really nice and polite staff in reception and restaurant. After my stay I forgot couple of jewelery items and all of them has been sent to my home within next 15 days. Thanks Garri Tchakirian.
Excellent service, attention to detail and good soundproofing to the rooms.
Staff and room
traditional design Rooms were too hot you could not open window as traffic was very noisey,no tea or coffee facilty in room, hotel resturant was closed most of stay
The location of the Hotel is excellent, if one wants to visit the Christmas Market. Also, being very close to the transit system, allows one to visit the Mercedes and Porsche Museums. Another plus is that the Hotel restaurant has excellent food and the front desk staff are very helpful. Room was clean and bright No elevator.
Appreciated friendliness of staff with helpful directions and very nicely decorated room. Restaurant closed on Sunday and Monday evenings.
the staff was super friendly and the hotel was beautiful
Excellent place near S-Bahn and in the town center Freindly and helpful staff Single room is too small
Nice place near the train station, stay was very friendly. some street noise late on Saturday evening....anywhere you are in Europe you will get the same thing.
Big room, big bed. Nothing bad...
An excellent location, only a few minutes walk from Calwer Strasse (lots of bars ,restaurants and outdoor life.)
Convenience of location, service from staff (inc breakfast staff), friendliness of staff.Room was spotless - bathroom was so clean, it looked like it was new (everyday) Internet access was expensive, as it was only available at 60mins per 24 hours or 24 hour block - have been able to get longer access (ie weekly access) via other providers in Germany, when at other hotels.
Cleanliness, staff friendliness and willingness to assist, parking and location. Breakfast was excellent. . Only one, bar/club noise from outside.
Good, clean hotel near the city centre. The beds are hard as stone.
The breakfast buffet was excellent. Hotel staff were very helpful-I asked for some extra pillows (I'm pregnant, so couldn't sleep with only one pillow) and they dropped them to the room straight away.
Small single room was to my surprise quite spacious. The buffet breakfast was excellent. There was everything you could hope for a german breakfast and more. The hotel was close to city centre, only a few blocks away from the main shopping street. The room was freezing at first because of the weird german habit of turning off the heating and opening all the windows. Even in November.
Breakfast and WIFI included in room cost which is unusual these day's. Staff very helpful. Room large and clean.
The hotel is near from the principal streets of the city.In the night we can wallk with out any problem. The staff is very helpfull.
The location, breakfast and included internet are plusses to this hotel. The shopping district is very close, along with the Christmas Markets and good eating areas abound. I expected much less for the breakfast and was suprised. The gated parking is less than I would have expected. The front desk staff was nice, but disjointed. I had three issues, all were fixed, but caused by lack of attention to detail. Understand, this is a clean room to sleep and wash-up, nothing more.
Excellent location and good selection for breakfast. Only downfall it has no tea or coffee facilities in room also no bar
Very good location on a calm yet central street, nice and friendly staff strange dull worn off interiors
It´s in the center of the city, so very close to all its facilities (shops, places to visit, transports, etc.) Nothing specific...
The staff is extremely friendly and useful, the position is excellent, own parking, the room was very clean. The hotel could think about the air-conditioning.
It was very kind hotel and good price. Very good situation for our purposes! And silence, it was good to sleep after strong day. Only the water coming in dush, sometimes very little.
Good central location, friendly staff & nice breakfast. Excellent parking with closed gates.
excellent location, good breakfast
Friendly attitude of staff (front desk clerk) Limited services: Bar Lounge area service very limited, telephone service reported to be not working, no air conditioning (which we knew when we booked, however, temp was about 90 Fahrenheit the night we checked in and even with the fan and open air patio the Hotel furnished, the room was hot all night). Complimentary breakfast provided good variety of fresh breads, fruits, meats, eggs and cheeses.
location in the center entrance
We had a good sized, clean, comfortable room. The staff were friendly and helpful. We enjoyed our stay. There was a bit of noise in the early evenings from a cafe across the street but was quiet later.
The staff were very helpful and the location was really central
Vincinity of the S-Bahn station (Stadtmitte) and to the City Centre
location of the hotel, close to city centre noise during the night, no parking
The WiFi was not working quite well on higher floors. Was working good on reception. Hard to find parking spot aroud.
1- they arranged for us a big room and we were 4 so it was very nice, also this room can take upto 5 persons so it will be suitable for a group of friends or a big family.2- the location of the hotel is very good if you are looking for shopping, fast food, supermarket everything was Ok
Price is great.
The room was very confortable and clean. we didn't find the receptionist at the arrive, and we had to wait for some minutes outside
good location, close to shops and restaurants. very reasonable price no coffee machines..
Pleasant staff and good central location
Very friendly and simple but delicious breakfast... The price for 30 minutes of Internet access was very expensive - given the trend toward free Wifi access through out hotels as standard in this millenium!
Location near center of Stuttgart and the friendly staff.
Good breakfast, helpful staff, clean and warm room, good location. If you come from the airport, better to take off the train at "Stadtmitte" and not at the central-station. (10 minutes walk.) My windows were looking onto the street (which nice), but the room was noisy. Sometimes even late night or very early in the morning (eg. at 3 am) there are small groups waiting for minibuses under your windows (I don't know which organisation and for what purpose) but in this case you can hear all the words, laughing, sounds of dropped beer-cans etc. in your room.
Location close to the centre of Stuttgart
quiet location,family type athmosphere,easy walk to shopping streets, safe feeling walking back at night from pub
Central location. Old black shower-room.
It's near city center. A lot of bars around. Till the shoping street 5 minute walk. It's good old hotel. lift is no working sins 9 p.m. till 7 a.m.
The staff was very friendly. The room was very simple, yet clean, and given the high rates of Stuttgart, a fairly good buy. Breakfast was quite adequate and sufficiently replenished. The hotel faces directly onto a busy street and was a bit noisy, even at night.
location, conveninece and easy access
Comfortable hotel, great location near the centre, nice people, nice breakfast Maybe the stairs to go to the 4th floor, elevator not working - a detail for me but could be important to others. Otherwise can you please accept Visa debit card when booking on Booking.com (not just this hotel unfortunately)
The fact that the hotel is located in a 10 minutes walk from the town centre. The fact that the hotel is located on a very bussy and extremely loud street. Especially the trams make a thundering loud noice coming down the street. The fact that the hotel is located above a kebap and that the hotel's reception was being renovated gave a very negative first impression.
The hotel is near the Schlossplatz. The street is incredibly noisy in front of the hotel. We could not sleep.
staff are very helpful and answer any questions for me , even I booked shred bathroom but it was infront of my room so I don't feel it is shared I just got email 1 day before my traveling that my credit card doesn't work with them and it was after my booking by 10 days so it was so late to inform me something like that , but when i sent to the contact person at the hotel he was very very cooperative and he solved it for me
This is at best a 2-star hotel with two major selling points: price and, more importantly, it is centrally located--easily accessible from the main train station. The staff seemed competent and friendly enough. Also, the breakfast provided was quite adequate. Nothing negative, although potential guests should be fully aware that this hotel is a no-frills, bare-bones establishment: the main attraction is the location and price, not luxury or amenities.
very convenient for tourists
Location is perfect. Breakfast is good, and you can have a tea at any time. Clean, comfortable. Price is good. No street noise in my room. My room 201 was very very small and all smoky. However, as soon as I said about it, they changed my curtains and linens and washed the carpet with shampoo. And then it became OK. WiFi is only on the 1 floor. And there are no extra beds!!!
great transport to the airport, near center of the city, clean , OK with money... !!! the rain in Stuttgart
I had to catch an early train so I would miss the breakfast. So at 6:30 when I came to check out, the reception had prepared a bag lunch with drink, fruit and sandwiches all in a Kronen-Hotel lunch pack for my voyage. This was very friendly- aslo the woman at checkin- helped me take my bags up to the room. This doesn't happen at the big hotels.
The hotel is very close to the city center, train station and shopping malls Service could be better if hotel room is served with free tea and coffee maker.
The convenient location, but also quiet. Very nice breakfast. No coffee/ tea making facilities in the room.
Reception madame was intimate, good impression. Breakfast was of great value.
Comfortable room and a good breakfast, friendly staff
fabulous breakfast, fastidiously clean room, friendly, helpful and competent staff, I missed an internet connection in my room
Location relative to the main train station & the extensive breakfast selection. Close to walk to the down town area. Climbing the hill to get to the hotel. Coming back from the shopping mall area, the uphill walk is a real effort.
The staff were very friendly and helpful. My room was on street level so very noisy and the room was quite basic. I was disappointed as it was not what I expectedvafter reading other reviews.
I chose the Kronen for its proximity to the main rail station at Hauptbahnhof. It is also very close to all the main shopping and tourist areas. No free wi-fi internet. Ridiculous for business people and general travellers in 2010 not to have this facility
Excellent breakfast included! The hotel was very comfortable and quiet. With a window in the main room and the bathroom we were able to get a cross breeze when it got warm outside. The only negative to the hotel is that it's all uphill to get there which was difficult for me pulling my heavy suitcase from the train station.