|Top route||Iquique Cavancha to Santiago Arturo Merino Benitez|
|Top airport||Santiago Arturo Merino Benitez|
Sky canceled our 8 am flight at 1 am. However Kiwi.com, who we used to book our flight (because sky airways online system would always give us an error message when we entered our payment information ) didn’t claim it was a cancellation but simply a 12.5 hour delay, and rescheduled our flight for 8:30 pm. This would have left us stuckk at the airport for 12.5 more hours, as we we staying at the Wyndham hotel at the airport. We were unable to request a refund this through kiwi because they don’t allow refunds for any schedule changes with less than 24 hours difference. Kayak and sky airline’s own websites showed the flight as cancelled. Only kiwi showed it as a very very very delayed flight. This way kiwi can keep our money. Ugh. We tried for hours to request a refund at the sky airlines website, but there was always an error at the very last step where you enter your refund credit card information. We ended up being forced to request refund vouchers which are good for 12 months but which we will likely never use. We ended up booking new flights with Latam airlines that got us out at 8:40 am. We will never use kiwi.com again.
my flight was canceled without reason or possibility of resuming another flight within the time frame of my trip I could not contact an adviser either by email or by telephone because no communication possible on the website I could not have the flight reimbursed I find this way of doing things by the company inadmissible I have lost €250 it is theft I do not recommend this company and I consider that you have not done your job because I have not obtained any help from your part
overcharge for everything.
J’ai réservé avec Kayak. Sur mon billet de confirmation il était noté que j’avais droit à des bagages pour chaque passager mais on m’a fait payer 36 dolllars pour l’un des passagers.
Flight check in Lima to Cusco all went very smoothly and plane boarded on time. All in all a great experience for a low cost fare.
Don’t ever book with them. They are worse than Ryanair and you will end up paying more for the worse possible airline and deal with ignorant people who don’t know what “customer” is. Avoid at all costs
Pros: Customer service
Pros: We never got boarded!! They oversold the flight and al the passengers without seats are left in line with no explanation! And extremely rude people at the counters. I understand the issues going on these days but to not even acknowledge hen people are asking them when is the next flight, is unacceptable! I will never book this airline again and expect my money back for today's no go :(
Cons: Don't work with this company! Sky Airlie is horrible customer service at the counters in Punta Arenas
Pros: Plane was boarded rear to front.
Cons: Communication about which bag fees were required. Waaaay overpaid for bag fees.
Pros: On time
Cons: Carry on forced check at door - same size I have used to fly on American and LATAM. Said nothing downstairs at baggage check, but then forced me to pay $30 at bording because they said it was too big. Pretty lousy. Also brief turbulence at the beginning and they closed the bathrooms for the rest of the smooth three hour flight.
Cons: Complementary coffee, tea
Pros: On time
Cons: More space between sits
Cons: The cost of this flight was too high for such a mediocre experience. Additionally after paying to bring a bag on board, there was difficulty in finding a space for it and the crew was only somewhat helpful.
Pros: There was lots of space in the aisle and seat.
Cons: Sky Airlines lost my luggage! I couldn't check-in online, and then when we were running late, they almost didn't print our ticket out at the ticket counter. Sky Airlines lost my luggage on top of that! Still waiting for it now...
Pros: Land crew
Cons: Flight was delayed 30 minutes; seats were terribly uncomfortable; flight crew was rude; boarding process was confusing, no announcements were made in English.
Cons: Seat didn't recline at all
Pros: Quick flight. Nice plane
Cons: Paying for carry on bag was expensive
Pros: The crew that we had direct contact with were nice. The baggage screeners are misinformed.
Cons: We were removed from our flight to bariloche because of an issue with our checked bags. The issue was that we had some AAA alkaline batteries in our bags. We were told this is in violation of international standards. It is not. We missed our flight because of this.
Cons: Rudeness of people at counter for check-in
Pros: Bad service also i find out my pscreption sun glass is missing
Pros: Crew was nice and helpful.
Cons: If they didn't charge for carry on luggage, would had been perfect.
Cons: We were late to board on an already late flight
Pros: Comfortable ride, once we got to the plane boarding was very fast as we used two doors to board
Cons: The plane arrived late and we had to move gates. We stood around for a very long time with no communication as for the hold on
Cons: I would have wanted more legroom and the passenger in front of me kept reclining into my knees.
Pros: We were on time even early
Cons: They don’t even serve water and had menu items missing. also the seating is WAY too tight and uncomfortabke
Refused priority boarding by a psycho boarding attendant
Pros: Stewards were professional
Cons: Gate attendant was too stupid to find my pre boarding authorization in the system. Child kicking the back of my chairman another child playing video game with sound on. No headphones
Security good bye Chile (forever)
Pros: But the security at Santiago to the States was ridiculous. Tossing out water at the gate, hand checking luggage and a General all around rudeness. Good bye Chile.
Cons: Late. No room. Rows 27, 28 and 29 didnt exist. Had to relocate passengers.
On board Sky Airline flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Sky Airline assistance team will most likely ask you to pay extra for checked luggage.
Sky Airline offers direct flights to 25 cities in 5 different countries. Santiago, Iquique, and La Serena are the most popular cities covered by Sky Airline.
Sky Airline concentrates most of its flight operations in Santiago.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Sky Airline.
Based in Santiago, Sky Airline is a Chilean carrier, which focuses on services within the Latin American region. Flights are available to more than 15 domestic destinations across Chile, while international connections are also available to Brazil, Uruguay, Peru and Argentina.
Operating as a low-cost airline, fares are reduced via providing simplified amenities. Seat selection, checked baggage and the transportation of unconventional luggage, such as music instruments or pets, can be purchased as optional services on Sky Airline flights. The basic fare allows passengers to bring a carry-on bag weighing a maximum of 10 kg (approximately 22 lb). All seats are located within a singular Economy cabin, meaning there is no class separation between customers.
The airline prides itself on being a reliable provider that strictly sticks to scheduling times. In 2016 it was recognized by the Official Airline Guide as being the most punctual carrier. Whether traveling for business or vacation, passengers are loyal to Sky Airline because of good experiences of arriving on time. A 2018 report by OAG Aviation Worldwide stated that the carrier delivered 98% of flights and operated approximately 82% of services on time.
An all-Airbus group of planes makes up the fleet. A preference is held for narrow-body aircraft that are intended to fly short-to-medium distances, such as the A320 and A321 series. The fleet is decorated in a simple white and purple livery, with modern A320neo aircraft stating the model along the fuselage. Via a partnership with National Geographic, one of the planes has been given a special paint job and serves to inspire young people to travel.