São Paulo hotels in Vila Mariana

The staff of this Hotel, the name Mr. Mauricio was very bad attending about my comments regarding the wake up call. I'm really afraid about his attention.I will update this information in Japanese Committee to take care when they use this Hotel.

The hotel served our purpose very well. The location was perfect for our needs. There are several restaurants near by, the neighborhood is safe, the staff is very friendly and helpful. There is a little coffee shop in the lobby that had great coffe and wonderful desserts. I thought there was a jacuzzi at the hotel, that was in the website and there were signs indicating that there was, but they removed it over 5 years ago according to the staff.

The room was not very clean.

The staff was excellent. The room was comfortable with an excellent shower and it was very quiet even though I was on the 2nd floor. The sushi bar was delicious and the manager there was very kind and accommodating. The pool was a very cold but the sauna was great! Also the breakfast buffet had a nice variety and there was also a Japanese breakfast buffet. It was close to a metro stop and in a safe neighborhood with a cafe, drug store, and convienence store across the street. I'd say it was just right for our groups needs. There were 9 of us in all.

Nothing The rooms are too small. The mattress was too old. Only one chair and one sofá. Shoddy amenities. Closed spa. No pool. All the gimn machines were unpluged. the internet expensive and only for one computer. No value for the money.

location breakfast was very poor and food a bit off. Gym was dissappointing, I thought from booking's description it would be something else, ie more machines etc....I chose this hotel thinking the gym would be much better

its a hotel for business men. There is nothing exceptional or too bad about the apartments. its average and from all the staff only one person could understand English and even tried assisting us. Come on! you are an international tourist destination - wake up ! breakfast was fantastic

People on the reception desk accepted to deliver a room ahead on schedule. The bathroom needed to be renewed.

Big rooms I arrived around 8 am morning time and they will not give u a room before 12 am even if while waiting many people made their check out.

Breakfast is ok and the fitness centre is good The rooms are average for a 3-star hotel...; if you are thinking on a 4-star one, then Pestana is not up for it.

Good facilities, clean and ample en-suite room with fair bathroom and cooperative staff . Fair breakfast included as is the case in many Brazilian hotels. Good overall experience.

Apartment with lots of space. Confortable, with 39" LCD TV and good furniture. Bad cost/benefit relation.

The location fulfilled our need, i.e. very close to the place where our meeting were taking place. No, there was nothing to complain.