Guest reviews
Overall rating
5.4
OK
Based on 144 reviews
Overall
5.7
Boarding
5.6
Comfort
5.6
Crew
6.1
Entertainment
4.6
Food
5.1
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3
Pros: It was on time and well atended.
Cons: Airplane was uncomfortable
review from
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2.0
Fly is delete
Cons: The fly is delete for more than 12 hours. Because SBA have a suck manages of cancel flys from previous days.
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5.0
Pros: We ordered a narrow wheelchair for my mother who cannot walk. It never made it. I had to carry her to her seat in first class.
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2.6
Cons: 4.5 hours late without any chance to leave any earlier. Food was horrific and the staff didnt help at all
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10.0
Pros: Everything pretty good
review from
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4.0
Awfull
Pros: Nothing.
Cons: My flight was changed due to Santa Barbara's problems (without letting us know that before) with its schedule. I was supposed to take off on 17th at 10 am, and I ended up heading to Caracas on 18th afternoon. This is so unrespectful and I am not traveling with this airline anymore. In fact, I had the same problem with my flight Caracas-Miami in December.
review from
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4.6
Cons: tanto el vuelo de ida como el de regreso fueron demorados
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2.0
Don't ever flight Santa Barbara Airline
Cons: 20 hours delay on both ways,, planes extremely old with awful service,, don't sell tickets on that airline to anyone!
review from
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3.3
Bad service
Pros: The crew makes their best efforts
Cons: The flights were delayed both way. The flight CCS - MIA was delayed for 6 hours to departure and MIA - CCS was 1 day to departure !!!!!!. I don`t like at all. No worth the paid. It is too much.
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2.0
They cancel the return flight with not advice
Pros: Nothing
Cons: They cancel the return flight with not advice
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2.0
Cons: still waiting
review from
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2.0
The worst Airline in the world
Cons: My flight was schedule for Thursday 6:00am SBA 1/19/17. When we went to the front desk of this airline some "guy" told us that they don't have fights to Venezuela!.. They had two options: Aruba or Santo Domingo.. So, we had to decide.. Cause THEY DON'T HAVE AIRPLANES the don't have organization, they don't have common sense!!!.. The are renting other airlines' planes to transport their passengers!!!!!!!.. And the staff is the most disgusting people ever!!.. Some people have 3 days waiting to make it to their home!! It's that possible???? This airline should disappear!!!!
review from
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6.3
Pros: It was on time and well atended.
Cons: Airplane was uncomfortable
review from
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2.0
Fly is delete
Cons: The fly is delete for more than 12 hours. Because SBA have a suck manages of cancel flys from previous days.
review from
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5.0
Pros: We ordered a narrow wheelchair for my mother who cannot walk. It never made it. I had to carry her to her seat in first class.
review from
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2.6
Cons: 4.5 hours late without any chance to leave any earlier. Food was horrific and the staff didnt help at all
review from
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4.0
Awfull
Pros: Nothing.
Cons: My flight was changed due to Santa Barbara's problems (without letting us know that before) with its schedule. I was supposed to take off on 17th at 10 am, and I ended up heading to Caracas on 18th afternoon. This is so unrespectful and I am not traveling with this airline anymore. In fact, I had the same problem with my flight Caracas-Miami in December.
review from
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4.6
Cons: tanto el vuelo de ida como el de regreso fueron demorados
review from
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2.0
Don't ever flight Santa Barbara Airline
Cons: 20 hours delay on both ways,, planes extremely old with awful service,, don't sell tickets on that airline to anyone!
review from
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3.3
Bad service
Pros: The crew makes their best efforts
Cons: The flights were delayed both way. The flight CCS - MIA was delayed for 6 hours to departure and MIA - CCS was 1 day to departure !!!!!!. I don`t like at all. No worth the paid. It is too much.
review from
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2.0
They cancel the return flight with not advice
Pros: Nothing
Cons: They cancel the return flight with not advice
review from
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2.0
Cons: still waiting
review from
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2.0
The worst Airline in the world
Cons: My flight was schedule for Thursday 6:00am SBA 1/19/17. When we went to the front desk of this airline some "guy" told us that they don't have fights to Venezuela!.. They had two options: Aruba or Santo Domingo.. So, we had to decide.. Cause THEY DON'T HAVE AIRPLANES the don't have organization, they don't have common sense!!!.. The are renting other airlines' planes to transport their passengers!!!!!!!.. And the staff is the most disgusting people ever!!.. Some people have 3 days waiting to make it to their home!! It's that possible???? This airline should disappear!!!!
review from
Flight status
SBA Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1341
Panama City
PTY
Caracas
CCS
1521
Caracas
CCS
Miami
MIA
1518
Miami
MIA
Caracas
CCS
Top airports served by SBA Airlines
SBA Airlines contact information
- S3 IATA code
- +1 866 213 2457 Call
- sbairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.