Overview

Sheraton Raleigh Hotel

421 South Salisbury Street, Raleigh, NC 27601, United States
+1 919 834 9900

AED 536+

Overall guest ratings

7.9/10 Good
Based on 667 reviews

Review highlights

  • 8.4
  • 7.9
  • 5.0
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    Get lost in the sights and sounds of downtown Raleigh. The hotel is less than a block from the Raleigh Convention Center and just a leisurely walk from the state capitol, museums, restaurants, nightlife, and the Progress Energy Center for the Performing Arts. Our 100% smoke-free hotel features a polished, contemporary flair throughout all guest areas. Connect with colleagues in our restaurant and lounge, meeting spaces, or via computer workstations located in our lobby. Reenergize in our indoor heated pool or new Sheraton Fitness. Our 353 renovated guest rooms and suites all feature the ultra-comfortable Sheraton Signature Sleep Experience and flat-panel LCD TV. Frequent guests rank our Club Lounge among the best of Sheraton's downtown hotels—and the expanded amenities and menu show you why.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 679 reviews
    • 8.4 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.0 "Average comfort."
      4.6 "54% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      0.6 "94% criticized the small bathroom."
    • 4.3 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      4.6 "54% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      0.5 "95% had problems with the shower."
      4.1 "59% were unsatisfied with the kitchenette."
      0.0 "100% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      0.6 "94% criticized the small bathroom."
    • 4.2 "Value below average."
      3.0 "70% thought it was overpriced."
    • 3.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.7 "83% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    Based on 332 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
    • 4.5 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      0.6 "94% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      4.3 "57% were unsatisfied with the kitchenette."
      0.7 "93% criticized the small bathroom."
    • 4.1 "Value below average."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 142 reviews
    • 8.3 "Location is great."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
    • 4.4 "Value below average."
    • 4.1 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      1.6 "84% complained about the bathroom."
    • 4.1 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
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    Overall rating

    7.8 Good
    Based on 101 reviews
    • 8.4 "Location is great."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 4.5 "Not very comfortable."
    • 4.1 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 4.1 "Value below average."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.8 "Internet is poor."
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    Overall rating

    7.7 Good
    Based on 101 reviews
    • 8.5 "Location is great."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.6 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      0.4 "96% found problems with the furniture."
      1.3 "87% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 4.0 "Value below average."
    • 3.4 "Vibe wasn't good."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    shops in restaurants
    shops in restaurants
    downtown raleigh
    beat up and old
    great location
    downtown proximity
    beautiful hotel
    sheraton
    pay for parking
    microwave or refrigerator
    expensive overnight parking
    headboard
    prime downtown location
    contacting corporate
    blanket was dirty
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