Overview

Sheraton Raleigh Hotel

421 South Salisbury Street, Raleigh, NC 27601, United States
+1 919 834 9900

AED 536+

Overall guest ratings

7.8/10 Good
Based on 675 reviews

Review highlights

  • 8.5
  • 8.1
  • 4.6
  • 4.5

Good to know

  • Professional service

Nearby

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    About

    Get lost in the sights and sounds of downtown Raleigh. The hotel is less than a block from the Raleigh Convention Center and just a leisurely walk from the state capitol, museums, restaurants, nightlife, and the Progress Energy Center for the Performing Arts. Our 100% smoke-free hotel features a polished, contemporary flair throughout all guest areas. Connect with colleagues in our restaurant and lounge, meeting spaces, or via computer workstations located in our lobby. Reenergize in our indoor heated pool or new Sheraton Fitness. Our 353 renovated guest rooms and suites all feature the ultra-comfortable Sheraton Signature Sleep Experience and flat-panel LCD TV. Frequent guests rank our Club Lounge among the best of Sheraton's downtown hotels—and the expanded amenities and menu show you why.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 675 reviews
    • 8.5 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.9 "Only 59% said rooms were big enough."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      3.3 "67% thought the facilities needed updating."
    • 4.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      0.6 "94% had problems with the shower."
      0.6 "94% said the bathroom was dirty."
      4.1 "59% were unsatisfied with the kitchenette."
      0.0 "Air conditioning was criticized by 100%."
      1.0 "90% criticized the small bathroom."
    • 3.7 "Internet is poor."
      2.8 "72% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
    • 3.6 "Value below average."
      2.8 "72% thought it was overpriced."
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    Overall rating

    7.8 Good
    Based on 310 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.4 "Only 54% said rooms were big enough."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      4.3 "57% were unsatisfied with the kitchenette."
      1.0 "90% criticized the small bathroom."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 3.6 "Value below average."
    • 3.5 "Internet is poor."
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    Overall rating

    7.9 Good
    Based on 148 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.1 "Internet is poor."
    • 4.0 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      3.0 "70% said rooms were dirty."
    • 4.0 "Value below average."
    • 3.3 "Not very clean."
      3.0 "70% said rooms were dirty."
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    Overall rating

    7.7 Good
    Based on 108 reviews
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 5.1 "Average comfort."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.6 "Vibe wasn't good."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
    • 4.0 "Internet is poor."
    • 3.7 "Value below average."
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    Overall rating

    7.6 Good
    Based on 108 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 4.5 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.4 "96% found problems with the furniture."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
    • 3.4 "Value below average."
      2.4 "76% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    jimmy
    staff member at check-in
    downtown raleigh
    refrigerator and microwave
    tiny tub
    horrible elevators
    efficient staff good
    location perfect access
    nice restaurant
    sheraton
    pay for parking
    limited street parking
    espresso bar
    refused to pay
    ugly carpet
    outdated room
    headboard
    prime downtown location
    filing a complaint

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