Needs updates. Dirty.
3 stars
Holiday Inn Raleigh Downtown
320 Hillsborough Street, Raleigh, NC 27603-1786, United States
Raleigh, NC
See location+1 919 832 0501Photos of Holiday Inn Raleigh Downtown
Overview
Holiday Inn Raleigh Downtown is situated in Raleigh and is within a short walk of nearby attractions, such as the NC Museum of Natural Sciences, the Raleigh City Museum and the North Carolina Museum of History. It is moments from North Carolina State Capitol, eateries and nightlife options.
This charming hotel offers a gym, a sauna and an indoor pool. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.
Holiday Inn Raleigh Downtown's rooms offer a refrigerator and wireless internet access, as well as all the necessities for a comfortable stay. They are also equipped with a microwave and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by when looking for a bite to eat. Room service is also available during certain times.
Holiday Inn Raleigh Downtown is less than a 25-minute drive from Raleigh-Durham International Airport and Raleigh Convention Center is a brief stroll away. It is also a short walk from Raleigh Amtrak Station.
Latest deals for Holiday Inn Raleigh Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Holiday Inn Raleigh Downtown
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Hypoallergenic
- No smoking
- Toilet with grab rails
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
General
- Seating area
- Sofa
- Landmark view
- Telephone
- Carpeted
- City view
- Storage available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Restaurant
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Holiday Inn Raleigh Downtown
6.0
Okay
1229 verified ratings
Wonderful
299
Very good
176
Good
195
Okay
125
Fair
134
Mediocre
92
Poor
208
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to restaurants and nightlife. However, numerous cleanliness issues were reported, including dirty rooms and bathrooms, which detracted from their overall experience. Some guests also noted that the staff's friendliness varied, with some being accommodating while others were less welcoming. Overall, while the location is a strong point, the hotel needs significant improvements in cleanliness and maintenance.AI-generated from customer reviews
Sort by:Most recent
Score by provider
5.9 out of 10
19 reviews
7.7 out of 10
1 review
7.2 out of 10
8 reviews
All reviews
Good location but hotel room was absolutely disgusting
Pros (+) Breakfast upstairs was very nice - the parking also super convenient.
Pros (+) Location
Cons (-) The customer service. I got into a screaming argument with the front desk man named George. He was rude and unprofessional.
Pros (+) Desk staff was friendly. Located near some night life.
Cons (-) Toenail clippings on carpet. The window shade was broken and hanging down. Shower head was pointed out of the shower initially which could have made a mess. The hotel seemed to have been recently remodled, but somehow in a state of disrepair.
Pros (+) Great location. Everything clean.
Cons (-) The person I checked in with was not very friendly or welcoming but rest of the staff we encountered were great.
Pros (+) Can' beat the location, can walk to everything
Cons (-) TINY bathrooms, no pool
Cons (-) You pay for parking per vehicle. They'll give you as many as you want but won't warn you. Not a big issue, and those who travel frequently likely know this. This just took us off guard.
Pros (+) The location phenomenal. Everything was fantastic, until morning, kind of like when you go out and drunkenly bring someone home.
Cons (-) I prepaid for my booking, and so when the front desk asked me for a credit card, I didn't think anything of it. Just to cover incidentals, the clerk said. I woke up to a receipt slid under the door, $7 for parking. I was kinda ticked, but didn't really mind, because we parked in a parking garage, and i figured no major cost, its fine. Breakfast prices were insane. "Breakfast buffet" for 2 with one...
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Location
320 Hillsborough Street, Raleigh, NC 27603-1786
What's nearby
- North Carolina Museum of Natural Sciences0.4 km
- North Carolina State Capitol0.4 km
- North Carolina Museum of History0.5 km
- Marbles Kids Museum0.7 km
- Peace College Main Building1.1 km
- Leonard Hall1.2 km
- Raleigh Convention Center1.3 km
- Pullen Park1.7 km
- Raleigh Little Theater2.5 km
- North Carolina State University3.7 km
- Meredith College4.4 km
- Small House4.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Holiday Inn Raleigh Downtown
Low season | May |
|---|---|
High season | May |
Average price (weekend night) | AED 520 |
When to book a room at Holiday Inn Raleigh Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Raleigh Downtown
FAQs when booking at Holiday Inn Raleigh Downtown
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in RaleighGood to know
Value for money | 6.1 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Raleigh-Durham |
Distance to airport | 17.0 km |