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Commitmnet of its staff and cleanliness
Nice garden and swiming pool. WiFi and cable internet insulting expensive for an hotel of this reputation.These services should be offered for free as are doing many other hotels. Meals not specials and stupidly expensive for no reasons. Absence of shower in my room but a tiny bathtub..very unconfortable
stuff was very helpfull and friendly; architecure of the pool- restaurant; styling of the hotel itself; the garden (also from above) with it's lovely herbal part CD at the pool-side...
The breakfast which was served to our room was very good and well presented. Had lunch at the restaurant and it was good. The plastic doors in the bedrooms leading to room and bathroom... very difficult to close and look cheap!
Good location, just outside the main city confusion but close enough to the administrative quarter. Good attendance and good areas on both lobby, rooms and restaurants. Excellent location of the breakfast with a nice balcony overlooking the garden.
cleanliness, good view 1.poor maintainance. door & locks malfunction 2.no complimentary tea and cookies 3. fruit basket given in the evening before checkout. it was a waste.
The room Staff interaction
security, the staff is very polite and open to help you waiting a lot for a simple things like recharge of the entry-card for the room; breakfast not enogh variable. In reality these are things more related to the maroccian style and not to the booking.com
the thing which i like in the hotel the free internet acces the rate of the hotel is too high bass on the qulity of the hotel
The location of the hotel The breakfast was very poor
not More than 50 $
very bad breakfest
Excellent room accomodation. Very good LAN internet access. Good locatin. Very poor and inefficient buffet breakfast arrangement, inattentive staff in the cafeteria.
nothing. bad service, dirty room at check-in, expensive. nothing good to outline all the above
The stay was fabulous. lovely prepared meals. Staff extremely helpful and friendly. The tranquility of the hotel was amazing, just been inside the garden/swimming area was a holiday in itself . great hotel indeed. The only thing on the website under services its written that there is an Airport Shuttle. On arriving to the hotel asked if they had an Airport Shuttle they said no, we would have to order a taxi which they would do. So that was an extra expense that we did not plan for. To me that is not an Airport shuttle but taxi service that I could get at any Hotel.
Good location, clean. Desk people were a bit cold but all other staff were helpful. Food was good but not great.
intimate, freindly, colourful, inspiring, attentive, comfortable, and a really great breakfast on a lovely roof terrace
Good location, english speakinf and excellent customer service Specious and beutiful but not very practical bath room
Wonderful location and remarkably interesting building. No
the peacefull feeling of the hotel you can hear everything very well inside the hotel
Warm welcome and attentive service
The Riad is well located, close to the Kasbah and within the medina. I stayed there for one night on a whistle-stop tour of Rabat. Location is great - accessible on foot from the entrance to the Kasbah des Oudayas, and very close to the action in the middle of the Medina - although far enough away to be quiet enough to sleep. I didn't have any trouble with noise. The place itself looks gorgeous inside - a real oasis of calm - especially when you get up to the roof terrace for breakfast. I took dinner there in the evening - which again, I couldn't fault. Overall - a gem of a place. If you're trying to find it, there are signs up around the media; or if you have a GPS, the location is N34 01.693 W6 50.156
The hotel was very clean, the service was very helpful, attractive decor and the location was excellent. Very relaxing over-all
Locatrion, pleasant reception, food snacks in the rooms. We were booked for 2 nights originally, but flight schedules caused us to change to one night. Please correct your info. Having stayed in upscale Riads in Marrakech and Fez, Dar El Kebira was a let down. The ambiance is antiquated and while I like that and it makes it cozy, it could have been more elegant. The owners, managers, and staff were most accommodating. A guest should be made aware that a "duplex" room means that a double bed could be ina tigh space on a second level accessed only by step tiled steps, so those with navigation problems should be steered away from this room (Orange).There should be more amenities in the bathroom-hairdryer, better quality soaps, shampoos, and towels. We stayed in the Organge Room and only one bath towel was provided which we didn't notice until it was too late to request another our first night.
The manager Ms Amina, she was of a great help and great person to meet. Very freindly staff and an amazing feeling while your in the hotel.
Interior design is great. It's a nightmare to find it.
Second time I travel to Rabat and I stay in this hotel for business. First time stayed in junior suite (very large and confortable) second time in standard room at 4th floor. The hotel is good if you are using it only to sleep and to work. Few minutes walking from downtown (theatre, post office, station area) with lot of restaurants and shops. Few minutes walking from Rabat Medina. It has no swimming pool, no sauna, no gymn. If you are travelling for business and your wife is with you she will hav anything but the room and large hall to stay!
Wifi price and validity period
It was in the center, the lobby was large and nice. THe rooms were big and the bed was comfortable. The alarm on my door made a rattling sound all through the first night, I couldn't sleep at all. I told this to the reception; they said they would call a technician but they didn't. The next evening again I insisted and they called the technician at 12 o'clock at night. They didn't apologize for the inconvenience, they didn't offer any reductions. They didn't change my room. Only after the second day, when my husband couldn't enter the room somehow, they changed the room.
Close to local market and attractions Room was not that clean. In couple of times the towels were missing from the bathroom! Had to call room service. I left my silver chain in the room, e-mailed to ask to give to my colleague who was still there….still waiting for the response
the shower and tv were broken
Room was clean - restaurants and bars were good but a bit over priced, but food very good Not a lot of ammenities considering it's supposed to be a 5 star hotel. Lost electricity in my room for a few hours also before it was fixed. WOuld recommend but only as somewhere basic to stay
Quick room service but often not exactly what we asked for I had to ask them to clean the room, the 2nd day it wasn't done, when I asked why they hadn't done it the first day they said because the no entry was on the door handle, it was until 12midday afterwards it was 'make up my room' following my complaint when I returned to the room a 2nd day when it hadn't been cleaned at 3pm they came and cleaned a little but didn't hoover the carpet
It was comfortable and convenient and we met there the group with whom we were going to be traveling -- all of whom, by the way, did not have as pleasant an experience with the Hotel as we did.
the room was booked through the site, however when i arrived there was no reservation, lucky that they had a room available.
Its location The price/quality relation is very poor. Also, they have an associated Car hire business which misquoted prices, and then when I said I was going to pay with Credit Card said to me that i would then have to pay 20% additional. The way this company wanted to give me the car hiring contract was also not very transparent. A Hotel should only recommend serious companies.
The authentic atmoshere and interior design is absolutely beautiful. It is a little gem in the middle of a maze of narrow streets and walkways. Although I could not speak French, the manageress and staff were exceptionally helpful and friendly and I managed just fine. I would have preferred a more substantial breakfast.
Staff, decoration, swimming pool Air conditioning was not working
Breathtakingly beautiful riad. The staff were all helpful, accomodating and delightful, the food wonderful and it was a magical stay. I highly recommend it to anyone staying in Rabat. If you stay there, be sure to have dinner one night in the courtyard. Nothing to dislike. A lovely and peaceful riad.
The room was elegant and the air con. was excellent - no noise. The pool area was a treat to relax and we were given a bowl of fruit to help our hunger. I did not think that the breakfast serving staff had any idea of what was required. On our second day the breakfast was not served for 15 minutes. Apart from this the staff were very helpful but often missing. I booked the hotel 7 months in advance for 4 nights for my sons wedding only to be told the week before that the room was double booked and we were offered an alternative for 2 nights in a completely different location. This was not good and I was told that the staff did not co-ordinate the bookings. This caused disruption on day 3 which lost us time, especially when we arrived at Riad Kalla, the room was not even ready.
The Rias is incredible, the best in all Morocco, we recomended to stay there
Very confortable, the service was top class, The food is also excellent
The ambiance, the food, you can get a beer and good wine too :) The service in the restaurant was a little relaxed, but I think this is an African thing
It is a beautiful riad, definitely one of the very best we stayed in Morocco. The looks of the place are amazing: pretty, clean and "automaticly relaxing". Staff was very friendly and helpful, not pushy by any means. Great location. I would definitely recommend this hotel to any of my friends! Just loved it! Also, dinner was reasonable price (a bit more expensive than outside, but surely good and worth of staying in). It would be nicer if staff would speak some more english, but this is a common "problem" in morocco... And yes, lack of shower curtains is fun, but again - same as everywhere else in morocco.
Gorgeous Riad, stunning dinner on the terrace, luxurious suite. Excellent location if you plan to visit the medina, kasbah, and the souks.
Friendly, great food, great service, beautiful rooms and riad. Helpful staff. No
The front desk staff was extremely helpful and knowledgable. The restaurant was superb! I would have liked an exercise room with modern areobis equipment. You should restrict smoking in the hotel lobby.
The free internet connection Breakfast was expensive and below standards for this kind of hotel.
Comfortable modern business hotel; cable tv in several languages inc french, english and italian; reliable free internet; good bar area; walking distance to all major tourist sites.
Spacious, clean and quiet room. Fast wire-line internet, helpful staff. Everything is good.
Mainly, I liked the location, the bathroom with its modern design and facilities, and the furniture compared with the price. I did not like the fact that they immediately withdrew the amount of stay from my credit card (after booking through booking.com) and the fact that it is not refundable. Also, I did not like the idea of the “open bar” to the reception. Also, I did not like the fact that the staffs were somehow “nosey” and I noticed that the longer you stay, the worse their treatment gets with you especially at the restaurant by breakfast time.