Overview

Copthorne Hotel and Resort Queenstown Lakefront

27 Frankton Road, Queenstown 9300, New Zealand
+64 3442 8123

AED 430+

Video: Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel & Resort Queenstown Lakefront, on the shores of Lake Wakatipu, is a year-round resort that offers the very best of the New Zealand outdoor lifestyle..

Overall guest ratings

8.0/10 Good
Based on 1,324 reviews

Review highlights

  • 8.9
  • 8.4
  • 5.5
  • 5.2

Good to know

  • Near city centre
  • Great view

Nearby

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    About

    Copthorne Hotel & Resort Queenstown Lakefront, on the shores of Lake Wakatipu, is a year-round resort that offers the very best of the New Zealand outdoor lifestyle.

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    Copthorne Hotel and Resort Queenstown Lakefront

    Amenities

    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Ski storage
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Skiing (downhill)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,324 reviews
    • 8.9 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "70% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.1 "Nice rooms."
      9.7 "97% thought the view was good."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.5 "Average value."
      5.4 "54% thought it was adequately priced."
    • 5.2 "Internet is average."
      5.4 "54% thought it was adequately priced."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.5 "For 55%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
      2.5 "75% didn't like the architecture."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    Based on 728 reviews
    • 8.9 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.1 "Nice rooms."
      9.7 "97% thought the view was good."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.6 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 5.4 "Average value."
      5.7 "57% thought it was adequately priced."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 383 reviews
    • 8.7 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.9 "Only 59% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.3 "Average value."
      5.3 "53% thought it was adequately priced."
    • 5.1 "Internet is average."
      5.3 "53% thought it was adequately priced."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 211 reviews
    • 9.1 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.2 "72% said the beds were comfortable."
    • 6.8 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.3 "Internet is average."
      5.5 "55% thought it was adequately priced."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Near city centre"
    "Great view"
    data provided by TrustYou

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