|"My room was amazing."||(in 6 reviews)|
|"Nice room and excellent staff and service."||(in 21 reviews)|
|"The Mexican food was good"||(in 18 reviews)|
|"The room service is barely functioning!"||(in 6 reviews)|
|"I like that the beach just steps away"||(in 7 reviews)|
|""My suggestion, if you want to go anywhere avoid taking Royaltons taxis.""||(in 1 review)|
|food was very good||in 67 reviews|
|excellent staff||in 65 reviews|
|room service||in 36 reviews|
|beach and pool||in 32 reviews|
|hotel was beautiful||in 23 reviews|
|room was very nice||in 10 reviews|
|view was amazing||in 10 reviews|
|diamond club||in 7 reviews|
|good selection||in 7 reviews|
|thank them so much||in 6 reviews|
|great time||in 5 reviews|
|royalton||in 4 reviews|
|destination wedding||in 3 reviews|
|rehearsal dinner||in 3 reviews|
The pools and the bars
Staff could have been more helpful.. food could be better
Great Resort, Service & Food
+Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.
-Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.
Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.
I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.
Waiters waiting for tips and getting mad if they did not get one. High pressure selling of the diamond club.
20 Year Anniv/Honeymoon
We decided to stay at the adults only section of the hotel which was amazing! Our room was ocean front with a balcony and a hot tub on it! The view was amazing! Our room was huge and clean. We had the same staff in and out of our room while we were there for 6 days/5 nights so we were able to get to know them. Alonzo and Margarita were great at keeping the rooms clean and having the beds turned back for us. We had upgraded to the diamond club before we got there and I would definitely do that again! Our butlers Dominquez and Reuben were Amazing!! To help celebrate our 20th anniversary they decorated our room with rose petals and confetti and had the hot tub ready to go for us. When we came back to our room that night there was a bottle of wine and chocolate covered strawberries waiting for us. They went above and beyond! They always were checking to see if there was anything else we needed. The food was pretty good and even though we had reservations I don't think we would have waited too long at any of the restaurants. The beach was beautiful! It did have a lot of seaweed but they did try hard to keep it clean but there's only so much they can do. The resort had shows every night and we watched most of them and really enjoyed the variety. The Diva's International were good and the Set the night on fire show was amazing! I would recommend this resort and do plan on going back!
Great Vacation marred by Bed Bugs
Beautiful Resort Nice rooms, amenities Great food and drinks On the beach Away from the commotion of Cancun Great Tennis coach. Strangely, the hotel did not publicize the availability of personal tennis lessons. Nice Gym. Unfortunately, the gym/hotel did not sell any protein drinks or powders.
At the end of the trip I learned my mosquito bites were bed bug bites, which means I will have to toss my luggage. Butler service was pointless. I could never reach them and they were of no help on check out. The central pool area was being renovated morning till evening for 3 days of the trip. Thankfully I stayed in the Diamond Club and had access to other smaller pools. The tipping situation feels awkward. I'm not sure how to better handle it though. In early the December the beach is so-so since there still was a fair amount of sea grass. The beaches down south were a lot "cleaner" and the water was clearer.
Close to perfect
Amazing food Close to the beach Ocean view Gorgeous and large rooms Friendly workers who worked very hard
Construction at main pool was loud and annoying Cracks on foundation, I think the resort is sinking?? Mosquitos as it was built in the mangroves
Royalton Riviera Cancun is an award-winning resort that's centered in Cancun, Mexico. Featuring resort-style pools, non-motorized water sports, and a spa and fitness center for relaxation, this resort is perfect for families and solo travelers alike.
Guests will love to relax in one of the many hotel rooms at Royalton Riviera Cancun. Each room features rain showers, a stocked mini-bar, a 24-hour concierge service, and an in-room safe. Guests are also treated to a satellite TV, high thread count bed sheets, free WiFi, and USB charging stations.
Guests will also love to unwind at The Royal Spa, which features services like massages, spa rituals, manicures, and body treatments. The Royalton Fitness Club is also a great way to recharge through a variety of fitness classes, some of which include beach bootcamp, spinning classes, sunrise yoga, and pilates.
Kids can eat and stay at this resort for free. For outdoor activities, families will love to swim and play at Splash Safari, as well as one of many other resort-style pools. Other nearby attractions include the Mandala Beach Club, Tulum Ruins, Xcaret Park, and La Isla Shopping Village.
Dining options at Royalton Riviera Cancun include Tides Beach Bar, the Lobby Bar, and SCORE Sports Bar and Lounge. Two swim-up bars are also located here, as well as a cafe for coffee, homemade pastries, and gelato.
With so many things to do and attractions to explore, it's no wonder guests choose Royalton Riviera Cancun when staying in Cancun, Mexico.
based on 332 reviews
Policies vary by room type and provider.
Guests at the Royalton Riviera Cancun are requested to respect the smart casual dress code when dining at the a la carte restaurants in the resort. For ladies, recommended attire includes dresses, skirts, long pants, and elegant sandals. Collared shirts and long pants are suggested for men. Wet clothes, bathing suits, baseball caps, tank tops, flip-flops and sports shoes are not permitted.
If you have food allergies, dietary restrictions, or are vegan or vegetarian, please notify the resort upon booking and inform your waiter when you arrive at the dining establishment. A gluten-free menu is offered at each of the restaurants. For guests with mobility issues or in a wheelchair, a number of accessible rooms can be reserved in advance.
Cancun is famous for its white sand beaches, fascinating Mayan culture, and fun in the sun. In conjunction with Nexus Tours, Royalton Riviera Cancun offers a number of half and full-day excursions to discover the best of Cancun. There are activities and excursions to suit all interests, from luxury catamaran cruises and snorkeling adventures in the reef to trips to archaeological sites and big-game fishing trip for marlin, mahi-mahi and barracuda in Puerto Morelos.
Royalton Riviera Cancun aims to minimize its impact on the environment to keep the Caribbean pristine. As a leader in sustainable tourism, the sustainable practices employed at the resort include low-flow toilets and showerheads, energy-efficient lighting, air-conditioning and appliances, solar energy, and on-site composting. Comprehensive recycling programs are in place and biodegradable cleaning supplies are used. The resort has also made a commitment to eliminate plastic straws and bottles and reduce paper consumption. Other green initiatives including monthly beach cleanups and participation in turtle and marine life preservation programs.
Family vacations are packed full of activities at Royalton Riviera Cancun. The Clubhouse Kids Club is open to 4 to 12-year-olds and is a great place for kids to socialize, play games, watch cartoons or run around on the playground. Teenagers can sign up for scuba diving lessons in the pool, try snorkeling or kayaking, or play billiards, ping pong or PlayStation in the Hangout Teens Lounge. The resort also hosts annual Seaside Summer Camps with fitness activities, arts and crafts programs, and outdoor games. Kids can also learn about diverse places and cultures through cooking classes and nature hikes.
Royalton Fit fitness programs allow you stay in shape on vacation. Fitness professionals can motivate you to reach your goals though instructor-led workouts as well as surf boot camps, kickboxing, spinning, aqua Zumba and sunrise yoga classes. Guests can also book a range of fitness and spa packages that include personal training, beach massages and beauty treatments.
Royalton Riviera Cancun is located at Carr Federal 307 Tulum-Cancun Km 332.15, 11.4 km from the centre of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Royalton Riviera Cancun.
Check-in time is 15:00 and check-out time is 12:00 at Royalton Riviera Cancun.
Yes, Royalton Riviera Cancun offers free Wi-Fi.
Yes, Royalton Riviera Cancun offers free parking.
No, Royalton Riviera Cancun does not offer free airport shuttle service.
Royalton Riviera Cancun is 10.9 km from Cancún. Royalton Riviera Cancun is 48.6 km from Cozumel.
Yes, Royalton Riviera Cancun has a pool on-site.