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I liked the kindness of the sraf. They helped us with every question and need. the room was cleened every day we left the room
Staff were very friendly, rooms beautifully furnished and a lovely upgrade due to the fact that this was our wedding anniversary. Breakfast is excellent.
1. Very friendly staff. 2. Large room with all facilities needed. 3. Excellent buffet breakfast. 4. Suitably located close to Prague attractions. Nothing. We had an enjoyable time.
The staff were very friendly and helpful and the facilities were just what we required for our long weekend in Prague.
Central location. Good breakfast. Efficient staff.
As shown above we paid for an upgraded room which included CD player and free pay channels. I was with my daughter and as we did not intend to be out late in the evening having films available to watch was the reason we upgraded. I asked the hotel reception and was told that they were not available.
The food and drink were excellent and the rooms were spacious and well presented. The service was good and staff very attentive. Heavy smoking in the bar with no area to go to get away from it.
service, design, breakfast, location
Staff was friendly and location was amazing...it was near the most popular part in prague... Ac was not cool enough...but weather was good anyways...
very friendly staff. good facilities. central location
We had a wonderful time at the hotel, all the staff was very nice and helpfull. I recomend this hotel to every body.
The location Wifi was working very badly. I wasnt able to connect to it and the staff was not skilled enough to help me.
friendly , helpful staff
Excellent service from the staff and a very spacious room (by European standards). Its location is central, however, the neighborhood is a bit seedy, as there are "cabarets" on just about every corner, and men who approach you and solicit you to go to these places.
just the location, it is perfect. you don't need to take bus or merto to visit the historical Prague The breakfast was poor. and if you want to have a shower you shoul do it with cold water- there was no hot water!!!
Unfriendly staff. Location is excellent. Facility is old. Room small but adequate. Good to just sleep, take a shower and get the hell out
Nice location Old hotel
We liked the central location with easy access to the metro and train station. Also short walking distance to Old Town area. Quiet and comfortable rooms. Good breakfasts. Efficient and helpful receptionists.
Excellent location, nice stuff, comfortable room.
The location, spacious room, friendly staff and excellent breakfeast poor lighting conditions in the room and lack of lobby
Fantastic location Breakfast was disappointing
The Location is exellent. Hotel is Clean and safe for Tourist and Business people.
This is a new hotel and right now it is in extremely good shape. I like the location with easy access to shopping and all major attractions. My hotel room didn't just have hotel-like furniture, rather, it was designed in a type of art deco style. Obviously someone actually thought this trough and it shows. Of course, there is a good danger that the quality will not last. As we often see in similar new hotels, the moment the staff lets the first dirt spot remain on the carpet or upholstery, it will go down hill. But if they manage to keep their standards high, this will be my first hotel choice anytime I am in Prague. The buffet breakfast, although good, had rather limited choices.
Cleaning could have been better, room needs more electric plugs in my opinion. Room very dry.
Everything was almost perfect during our stay at BW Maj Plaza. The staff was nice and friendly, we had our room cleaned every day and the way how it was done was nicely with care not to tuch our thigs. The breakfast wasn't the same all the time-there was a little bit of variety. The location is also very comfortable espesially for tourists and business trips, as there are two metro station next to the hotel and it's a 10 or 15 min walk to Orloj. At the same time it wasn't noisy at all around the hotel. For short, we enjoyed our stay at the BW Maj Plaza. Well, I think, that the reason why I feel a little bit upset about my stay at the hotel hardly can be removed or improved. The matter is that there is a bad bathroom sound insulation. We didn't hear any sounds but only the moments when somebody - I mean our neirbours - took shower or bath. I could hear the water sound and the noise because of using different things at the bathroom. So sometimes I thought that our neibours had their bathroom in our bedroom. Nevertheless it would be a little bit stressfull only for those people who has a sensitive sleeping like me:)) My husband slept very well in the mornings and heard nothing:)
Well-maintained hotel, close to Wenceslas Square and Old Town, with friendly, polite staff and providing ample breakfast to suit all tastes. Its closeness to the centre's drinking establishments can mean noisy revellers on the street below on a Saturday night.
Convenient location, breakfast
The hotel was very clean, but we found its style was old fashioned. I had requested a double bed in my booking which you confirmed was available, on arrival i recieved a twin beded room.
good central location for sightseeing. Room comfortable. Noisy outside with early morning bottle bank collection.
location and beautifully decorated hotel, excellent breakfast It was like a good symphony badly played, the Aircon was poor, you could not cool the room enough to sleep under the doonas provided, the windows, single glazed, let in a lot of noise, nothing was replaced in the room in 4 days. They grabbed your bags in the foyer and you then had to tip, not giving you a choice.
Great location, 10 min walk to old town square, very clean, modern, comfortable, breakfast is decent. Rude staff but above average by comparison to czech standards. Advertised wifi in room but this is not true. Only in lobby.
The hotel it is placed in a very good location, within walking distance from the main turistic attractions. Very, very, very clean. I liked very much the breakfast bufet: good variety, everything fresh and tasty. The noise from outside but, due to the fact that I was walking all day long, it was not a problem for sleeping.
a bit far from the old-town
delicious breakfasts, different and tasty fruits for breakfast, polite staff, comfortable bads. no teepots in the rooms, no fresh juices for the breakfast
Really good hotel
The hotel is located very centrally. We liked the Hotel overall, but the management of the Hotel should probably look over the currency-rate policies, since they charge unfair rates which obviously creates a lot of irritation and disappointment among guests as I could hear. I was lucky though, since I was prepared and paid bill in cash Eur, which I recommend here!
Loved the heated tile floor in the bathroom!
The hotel staff, the cleanliness of the room and the comfort
Closeness to city center Staff was not always kind
Comfor At my arrival hotel reserved from my account 40Euro as a deposit for mini bar!!!!
Location, cleanliness, friendliness & efficiency of staff, good breakfast. NO
very welcoming and clean. good location
The hotel is beautiful. Our room was clean, comfortable, quiet, and completely lovely. fantastic location in Prague!
The location is very good for a tourist in Prague
Excellent value for money, Breakfast was great. Nothiung
We were very satisfied with the location, staff service, comfort and etc. We found the room very small.
the location of the hotel none
All round excellent hotel , staff very friendly and polite, reception staff outstanding, very knowledgeable and could not have been more helpful. Although the hotel is on the edge of the red light district this did not pose a problem to us and was no bother
Very nice hotel. Comfortable rooms. Free English movie channels. The two strip clubs next door made it difficult to walk to the hotel at night without getting harassed to go in. Also, large groups of men hung out in the street which was not ideal for a solo female traveler
Hotel staff most pleasant & helpful. Good variety for breakfast. The location was not in a good area. "Cabaret Darling" right next door gave an indication of the type of area we were in. This is a pity for the hotel as it is very good.
Great hotel in a great location.
felt they needed to pay more attention to replenishing the breakfast food eg we waited for 25mins for scrambled eggs on 2 of the 4 days
We found the staff to be very helpful and welcoming. The breakfasts were delicious. The size of the room worked easily for two people. The only thing that we didn't like was that the windows were locked and they could not be opened. In a hotel in Europe, with the smoking that happens in the lobby and rises to the rooms, this was an inconvenience.
Excellent breakfast buffet, helpfull and smiling staff
Very convenient to get to the main tourist areas. Excellent staff, very helpful. Hotel very clean and very reasonably priced. Would stay here again. Would have been nice to have had tea / coffee facilities in the bedroom, also I found the bedroom and bar area chilly.
It's a beautiful hotel, and I honestly felt at home there.
This is a 5-star hotel still for a 3-star price. Excellent stay for business travelers.
I do appreciate the hotel very much in comparison to other ones that we have seen around the area. The staff are extremely helpful and friendly. The breakfast is excellent and the rooms are always kept clean. It also had a nice bar to lounge with very friendly waiter/barman. Excellent hotel altogther and will use it again for the next visit. Location-a bit far from the famous bridge, but since it was close to the tram, we were then taking the tram to go places.
The location was excellent. good choice of food both in bar and restaurant.Good varied breakfast in nice surroundings. Windows could not be opened in bedroom.
Helpful staff, friendly
Very nice location. Pleasant bar on the ground floor. Nice service.
Nice staff and clear facitlies,Easy accessibility location for city sightseeing and tour,
We paid the extra to get a room with a view and outdoor area - this was a minimal charge which was well worth it. We were on the top level of the hotel and had a huge outdoor area (with lounging outdoor chairs and a table) which only we had access to - the view wasn't bad either. The rooms were clean, there was ample choice for breakfast and it was in a great spot to see the town.
everything was perfect. there was no internet corner.
Everything was great... the hotel...the staff...the facilities....it has a payed parking but only for a few cars and its pretty expensive.... the room was great ...clean....big bathroom....big room...much light... very close to city center .... has a wellness facility available .....masseur(and its pretty cheap and very good) What can i say...i reccomend it warmly and if i visit prague for the future will definitely go to the same hotel :)
The quietude inside the hotel and the helpfullness of the employees. The breakfast was also quite nice. It's not really a hotel problem per se, but the street gets very noise at night with people talking loudly and cars going on really fast... It's more like a Prague problem than any other thing. We were on the 4th floor and it was a bit annoying during the night, but the comfortable beds did compensate it :)
Location was good, 24 hr reception No bar
Comfortable and clean,good location,restuarants nearby. good breakfast
The hotel is very central located, just some steps from Wenceslas Square, rooms were very clean, modern and nice in design, big breakfast buffet with everything you desire, restaurants and cafes in the same street, supermarket is not very far to walk...i can recommend this hotel to every prague visitor!
It was very central, just off Wens. Square. There was a small shop just across the road from the hotel. An Irish bar, Indian Rest. Steak Rest. all on the street. I asked the receptionist to recommend an Italian Rest. in the Old Town & she said she did not know any.
all ok, but only coffe expres no good, perhaps because i am italian....
Location, rooms, breakfast excellent, staff friendly, all round very plesent stay No
Very nice hotel, within a walking distance of main Prague attractions;however in a quiet area. Personnel was very helpful and polite. Rooms are very large and cosy and the breakfast would definitely suit to a 5star hotel! Totally recommended! 2 minor issues, that however matter: a) for a superior room like the one we've booked, there could be a pair of slippers (just only because it was winter time) b) it would be nice for a double bed to have one large blanket instead of 2.
The room is spacious and clean, very comfortable. Only a bit trouble with the bed, one of them is slanting, they did some correction to it after we told the reception, but it still slants a bit.
excellent location and amazing breakfast nothing
The modern decor and the room size was excellent. The hotel was clean and staff were very friendly and spoke really good english. Breakfast was excellent - lots of choice. Small entrance door to hotel made it difficult to see how to get in. There needs to be better signage on the external doors.
Location, variety of breakfast, room size and style, The limited opening times and availability of the sanua/steam room
The restaurant was open but all the lights were switched off. You had to request the barman/ waiter if you wanted to eat in. The facilities for disabled customers entails entering and leaving the hotel through the garage entrance, not entirely suitable. The smell in our room from the drains was overpowering. Complaints to reception fell on deaf ears. A truly horrible experience.
We really enjoyed the buffet breakfast it was very varied. We also loved where it was positioned! So close to the square and some great pubs.
In a reasonably quiet location but near enough for walking to main spots.
In first, this hotel sutuatede close to prague Central Station and Metro station and it is convenient to moving & sightseeing.
Location is great. Hotel provided free wired internet in room. Hotel doesn't change the bed sheet and pillow case every day. Hotel staff says it will change it every five days. It's unacceptable for a hotel.
Location is very nice. The room is quite comfortable. Breakfasts are good enough. Staff are very friendly. Good hotel. not
perfect location. right in the heart of wenceslas square
Perfect view on square in front of the hotel. Wobderful place - close to everything you need in Prague. Nice, clean and big enough room (it was double for single use). From room you can see one of popular nigth danceclub on the roof in the building on the opposite side of the square (but i don't think that everyone like that). Noise that comes from the square, even at dusk. Breakfast could be better. And its not so good that breakfast served in the basement.
Comfort and staff. No Lobby
Open 24 hours and it is safe. Stunning buffet breakfast
Close to center It was a little too "tight and shut in".
The hotel is in a very good location. The breakfasts were quite rich. I found the reception staff very cooperative and helpful.
very good location, helpful staff, comfortable hotel. The hotel has no air conditioning, and room service close windows, so no draught to refresh the room. The fan offered did not work when the key-card was not in the room.
Location was excellent, right on the Wenceslas Square. All attractions including Old Town, Charles Bridge, Prague Castle were at walakable distance from the Hotel Rokoko. Room was really nice. Breakfast was also good. At night the Wenceslas Square can get quite noisy.
The service minded and helpful staff. We all talked with each other like friends after just a short while. Even the managers took time to make us feel comfortable. The staff were all very young but extremely professional. Very trendy hotel in the middle of Prague. Good prices on room service. The beds which were Hästens Of Sweden, the best ones in the world. Finger print safe. LCD-TV and Dvd player. The interior design was beautiful. No, everything was just perfect. This hotel made this trip the best one we ever made.
Extremely noizy on Saturday night due to night club in the same building
The hotel was absolutely awesome. So stylish and so cool! The staff is excellent. They have a kind of a club on the ground floor where you can get some drinks, but there is no noise at all! I'd definately stay there again! It's kind of hard to find the hotel
Very friendly and helpful staff. Great rooms and excellent breakfast.
Wonderful bed, good shower, and fantastically helpful staff. Great value and a step above more Ikea-esque "design hotels" I've seen.
The bed was really comfortable. We had a good sleep. Reception was very kind and breakfast was not simple but not bad. Location is also nice, close to Wencelas Square and Old Town. Not suitable for honeymoon because this is not a 5-star hotel, but a boutique hotel. The water pressure in the shower booth was a bit weak.
Stylish hotel, outstanding service and very helpful staff. All made for a great weekend and i am sure to return, highly recommended.
very clean,nice stakk and excellent location
it was fabulous. the staff has been so helpful that my friend needed an ipod charger. The GM had the staff to buy the charger to loan it to us. the staff really went all the way to please us. mmmm... the cleanliness of the room can be improved
The situation is excelent if you are going to visit the city of Prague. The service is very good, they are very pleased to help you, if you need restaurants or whatever.
Everything was great, location, staff, breakfast and cleaniness.
The hotel has perfect location - just a step from metro and within walking distance from main touristic attractions. It is very easy to get there from the airport. The staff is very helpful and polite. And of course - low season prices are very, very good. Beacause of the "in the city center" location - the room was noisy. Also the room and bathroom was not perfect - everything seems to be "touched by time". Lack of all those small and helpful things that make your stay comfortable like mugs in the bathroom, sewing kit, pencil, free of charge mineral water. Air conditioning is operated manualy from the reception. The breakfast is abundant but a bit boring too. 4 stars for this hotel seem to be overated. The hotel deserves 3 stars - no more - and the low season prices are enough for such a level of comfort. If I had to pay a full price - I would be very disapointed.
The hotel is very well located, only a short distance from Metro station I.P.Pavlova. On my arrival I was greeted by the very charming and helpful receptionist, Eleana. From that point I really felt the lovely warm atmosphere that exists in Hotel Tyl.
Ideal location for seeing the city, good transport links, easy to get to and from airport using metro and bus. No tea/coffee facilities in bedroom, the photo's on the hotel web site are misleading, the rooms look very big but in reality the rooms are very small with 2' 6'' twin beds. Booked triple room be aware this means a small Z-bed as the 3rd bed.
Clean and staff were very friendly and obliging. Nothing was too much trouble. Very handy for local amenities ie; trams, banks,metro and food.Only 5 mins walk to Wenslaslas Square and the hub of Prague. Hotel Very quiet at night. The only - was the sink in room 204 (our room) was badly cracked but as we never filled the bowl up this was not a problem and the remote needed batteries but the night staff didn't know where they were kept. minor problems
Breakfast was OK, Location - close to metro, friendly staff. Would recommend for two people only (double) We booked triple room, although our sone could stay for free if we booked double. I confirmed over emails big triple room and was promised that. When we arrived it was small double room with extra bed in it. They just don't have triples. Plus, we had problem with lock, so my bag with shoes and souvenirs disappeared ( I hope, it was only lock and visitors problem)
The location and the cleanliness were good. We were easily connected to the main train station and other parts of town. If you get a good price, the hotel is fine, but it is not a special hotel experience in any way. The rooms were dated, but not in an offensive way. The ventilator had no cover and looked very dingy. It was a typical 3* traditional hotel I would say that was adequate and priced for what it is, but unexciting.
The room was of 5 star quality. It was furnished beautifully. Location was also good whether you like walking or whether you prefer public transport. The bed could have been a bit more comfortable. We didn't complain but it had springs poking out of it.
Quiet place, peaceful staff, convenient location near the centre on the city and the metro
Fast internet, comfortable bed, air conditioning, great location near shops and the metro, great customer service, great value for the price, yummy and varied breakfast Nothing- When I return to Prague, I will try to book this hotel again.
Bright and clean throughout. Staff always pleasant and helpful.
this was a return visit to Hotel Tyl as we had enjoyed the whole experience before.it is out of centre,so quieter but within easy access to public transport&only a shotrt walk from main attractions lack of tea coffee making facilities in room,but as we had stayed before we were prepared for this .taking our own travel kettle etc.
godd quality of wi-fi room's too small
location and friendliness
The complimentary breakfast was excellent - great variety and good value for money. The staff were also very attentive
Everything was great! The hotel was very close to city center (max. 10 minutes by walking) and also it was near to Metro Station. The room was very comfortable and clean. Breakfast was excellent and all staff was very friendly and helpful. You get the worth of your money. Nothing.
Good breakfast and pleasant staff particuarly the receptionist who booked us in and then had to change our room. A bit of a shock when we arrived to find it was being completely renovated at front, however after a room change to back of Hotel it was fine and certainly didnt inconveience us at all.
Good breakfast buffet and good location
location is excellent bathroom is poor so bad
Location Breakfast was cheap (no brewed coffee, no fresh juice, cappucino extra charge) considering the price paid per night. Extra person charge is higher than normal rate in Europe.
My daughter and I came to Prague for the Christmas Markets which were great fun. The restaurants were very good with live music in most. We thought the hotel was excellent and the staff very helpful. The only thing we found a bit menacing was that there were a great deal of men around the area whom where obviously touting for business. It stopped us from going out on our first night but we did find that they did not bother us. So we would not recommend this hotel for lone ladies.
Location, restaurant food. Hotel is not 5 star but a very good 4 staff is not a helpful one they forgot to wake me up for my flight and get me a taxi that I asked them night before
Lovely Hotel, Staff, however were rude, obnoxious and unpleasant. Reception staff not included, they were very helpful. Ordered tea for two from room service, the maid brought tea for one and was very rude when I asked for another and then demanded the extra tray back immediately!!! This experience ruined the atmosphere and romance of the hotel for me.
Service and proximity to the center of the city Air conditioning didn't work. Room was too warm as was the restaurant
Good location, nice breakfast A bit noisy rooms at street side (other side was fine).
One of your Desk Staff was exceptional in assisting us with our stay with you. A real gem of a person. I am so sorry we do not have her name, however, she assisted us on our first night and again at least twice more. The beds in Rm 411.
Great hotel. fantastic location, close to everything. Staff wre very obliging,great breakfast.
Comfortable and a very good position. Even though it was further away from the Old Town it was close enough (10-15min walk) but less expensive and quite luxurious. Excellent large comfortable bed. Even though the room was not huge it was very comfortable. We also had good views of the city. Heating was too hot but may not be an issue at a different time of the year.
Car pickup service from airport and into city No high-speed Internet from rooms
Good hotel , very near to train station, other cities attractions. Breakfast okay. Reception staff helpful & friendly. Very small window. No tea/ coffee making facilities in the room.
The rooms were spacious and comfortable. The food was great in the restaurant.
good hotel staff overall not up to our standards
the heating did not work
Because they were overbooked, the Elysee Hotel let us stay in a suite for the price of a regular room. I also liked that breakfast was included in the price of the room for a reasonable amount. Because of the reasonable prices, this hotel does attract a lot of young tourists, who were particularly loud and even caused a fire at 6 in the morning during our stay.
location Room# 310 - TV remote control is damaged, Sink in the bathtube isn't working
Friendly staff & modern decor in rooms. Very clean rooms. Larger than expected.
location; though too many unsavoury characters around at night bathroom and view from window
staff its ok Its not good level
i best liked the locationn of the hotel and availability of all sights. Closed gates at the exit to Venceslav Sq.
clenliness of the room night porter who couldn't understand english speaking ...also after dark late night you have to wait for the porter to arrive at the gate to let you in for the hotel ....and you should mention to future people staying that its around 75 metre walk through an arcade to the hotel ...breakfast was continental type no hot food and there was not much on offer towards the late breakfast in cold meats !.
The location No free internet in the rooms
Das Frühstück war gelinde gesagt sehr spartanisch und einem 4-Sterne Haus nicht würdig (sorry, aber noch Ostblock-mäßig)