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The location of the hotel
very central only very small roof window
Good location No tea or coffee making facilities, no cafe or bar. It was impossible to get a cup of hot water for a lemsip at the hotel. Rooms were quiet cold, under floor heating in bathroom did not work. Had to request extra blankets.
Hotell staff was really friendly and helped a lot with any question we had Shower was not easy to use
The hotel staff was excellent. They were very friendly and professional. The location was great within walking distance of all downtown sites. Everything was good.
Close to juesh comunity A bit noisy
The location was excellent, near to everywhere but not too noisy The hotel room smelt of cigarette smoke, even though it was a no smoking room. The Hard Rock Cafe below the hotel were advertising a beverage in lights on front of the hotel, which every 30 seconds or so went across the window. Tnis was only on Saturday night and didnt effect my friends sleep, only mine
Very friendly and helpful front of house staff who also spoke very good English. Hotel ideally situated for visiting all attractions. Spacious room and bathroom. Room smelled of stale cigarette smoke (smoking is permitted). Pillows very flat and only one per bed.
The location was very good and breakfast just perfect! The only thing that I was dissatisfied over was that I got a room with a window in the roof.
POlite staff. Tasteful decor. Good breakfast.
sillence and later chek out
The hotel is in a perfect location for sightseeing, eating and shopping. banks nearby, good range of restaurants nearby. Staff helpful and friendly. Bar and Library tasteful, comfortable and relaxing. Buffet breakfast outstanding, food constantly replenished, coffee appears like magic, dirty crockery likewise. Rooms spacious and very well appointed. Rooms would benefit from provision of hair dryer and trouser press.
Comfortable,good location and Luxury hotel!
Superb location right in the center. We were so lucky to be upgraded to a two floor spacious room that was really great. Breakfast with champagne and good variety. Friendly staff.
The service was very god, and i was very quiet in the evening. It was in the absolut towncenter. The breakfast was very good.
The location is very good. Rate locale as a 9 out of 10. Overall, this property is a 3 star at best, but with a great location. No access to coffee in the morning until after 7:00 am. $15 surcharge for room service which was very limited. Breakfast only.
Absolutely top class location next to the Old Town Square and all the attractions. Really spacious modern style suite with mezzanine floor and a big arched window looking onto the square, room 45. Staff were very courteous and helpful. Will definitely recommend the hotel to family and friends. Buffet style breakfast was very good, but could be improved with a better selection of cooked breakfast
Good location Large rooms, friendly and helpful staff could have have larger breakfast selection, eg omlettes/sausages/eggs
We've spent 12 days in Europe, starting in Prague and ending in Vienna. The Ventana was the best hotel we stayed at, even better than a Relais & Chateau hotel we stayed in. And it was reasonably priced for this quality. Highly recommended.
Location, room/view and comfort
The room was very spacious. The location is wonderful - walking distance from everything. No air conditioning - but a fan was provided. Since we had to leave our windows open at night, it was rather noisy.
The hotel is in a brilliant location for all of the attractions of Prague and is great value for money. I would definitely stay there again.
The hotel staff were very friendly and accomodating. The hotel is located in a great area. We were warned that there is no lift and the stairs are very steep. You must be in good shape to stay at this hotel. The trip up the stairs 2 or 3 times a day was tough.
the staff i pretty helpful. the location is extreamly great - best possible for Prague city tour there where obvious problem with bed in the room - they repair it every day on my request instead of just change it forever
Location was great, friendly staff, and comfy big room that met my very high standards of cleanliness. Coffee was also great at breakfast. No elevator - although this didn't bother us too much.
Brilliant location, the reception staff were very friendly and very helpful, we had a superior double room with extra bed and the room was very spacious, clean, warm and comfortable.We would highly recommend this hotel Walls and ceilings are very thin and you could hear every word said in the room above, but that did not spoil the stay
excellent location no lift
I just came back from a 5 day vacation. The hotel is in a great location, right in the middle of all the activities. I loved hearing the bell chimes and the signal given every hour from the Old Town Tower to the Charles Bridge Tower ... The room I stayed in was on the 1st floor (room21) it was big, spacious, clean, warm and cozy. The staff at reception were extremely helpful and always with a smile. Overall would highly recommend it and definitely would stay there again. The only things I can think of is the thin and a bit small towels which really didn't bother me much as they were still good enough plus I have to mention that the bathroom was really warm. And the other thing is breakfast ... which was on the simple side but nevertheless good enough to start the day (and I am not big on breakfast so it did not bother me and coffee was really good!
Excelent localization. Just few steps from main square. A little bit noisy.
the best think is this location, and using the wood in design, but the problem that it had a small windows the location
size of the room, location. breakfast a bit poor
The facilites, the staff, the location, and every aspect of the President Hotel was beyond expectations. A great experience!
Location was wonderful. View from the room great. Reception people and restaurant staff of the highest level. Doormen pushed a livery service instead of calling standard taxis. The livery service was at a higher cost.
good staff. Very bad management.
we were very satısfıed.
Location Unless you are a part of a Japanese or other Tour group, you don't count. Poor breakfast buffet. Bathroom extremely small.
I had a wonderful stay. If I have to go back or recommend a hotel in Prague, I would recommend this hotel. It was very quiet, clean and luxury. The breakfast buffet was very convenient. great and outstanding hotel! There was nothing that I did not like of this hotel.
We had an absolutely fantastic view from our river view room - the castle was much closer than it appeared in the website photos. All the staff were friendly and helpful. The restaurant was open for four hours at breakfast, giving us plenty of flexibility, and the range and quality of food was excellent. The shower over the bath was OK, but a walk-in cubicle would have been better. Staff appeared at the room every evening with chocolates and a weather forecast - a nice touch but I would have preferred it if they didn't let themselves in while I was in the bathroom. I'm sure they would have respected the do not disturb sign but I never think to use it in the evening.
This hotel is facing the Vitava River and one block from main shopping and close to old town square. The rooms were spacious and the staff were excellent. Free Wi-fi in rooms and lovely buffet breakfast.
The breakfasts were great! Plus the view of the river was nice Eating in the bar because restaurant was not available
The hotel room was excellent - I don't know if we had an upgraded room but the view of the castle at night was wonderful. The staff need to know that a smile works wonders.
Breakfast was very nice and we had a lot every morning.(they made us fat!) There's a nice restaurant on the ground floor and the waiters there were very helpful. I asked the hotel transportation to the airport to the night shift clerk. but it was not successful....but the morning shift clerk asked another transportation immediately. The service depends on the clerk??
Excellent location, clean and comfortable accommodation, friendly staff
The hotel staff were so helpful and pleasant. The hotel itself was within walking distance of many sightseeing locations. Although the selection of food was very good, the breakfast was bordering on cold most days.
The hotel is located close to all the most important places to see in Prague. Souvenirs shops are just on the corner of the hotel. Not really nice smell from the bathroom.
Good service. There were some problems with the plumbing in the room we first got, but when we complained we immediately got another room. Quiet surroundings in spite of the very central location. The breakfast buffet was not so exciting...
So near everything!!! Couldn't be more central No lounge bar to sit in the evening
Being in the Centre amongst all the cafe`s and shops was very nice.Staff very helpful and friendly The reception area doesn't do the hotel justice. It is confusing with the concert tickets being sold in the same area. The lift is very same and does look like it could do with redecorating. I thought these things let the hotel down.
The staff were so helpful and kind. There are two resturants on the first floor. Everyone spoke english. Our room was for 5 and it was huge! Beautiful door the size of a wall divided the two rooms. The furniture was a liitle dull, but the Erin was clean, warm and comfortable.
Excellent location and spacious rooms. Breakfast was poor for star rating, limited choice, bread was dry, fruit offered past its best and juices nothing more than weak squashes.
how quick everything was dealt with - check-in/out. and very good food.
The hotel has an _excellent_ location at about 50 meters from the famous clock. We did everything on foot because everything was within a 30-45 min range from this hotel. Breakfast was good, free internet, public computer in the lobby, kind staff which was service oriented (they booked opera tickets and discussed good seats etc) While we had only 28-31 degrees celcius, the room was too hot, the airco as noisy (not really loud but still) as it was was not able to cool the room down. The curtains could not darken the room. This was a major disadvantage for me. I felt the cleaning did not do a good job on the bathroom (did they clean? The bin was not emptied)
The location was excellent, very central and within easy walking distance to all attactions.
1. Location! Right on the Old Town Square, next to the Nickolai church, which hosts classical concerts almost every night 2. Charm - rooms are variable in size but all have decorated ceilings with wood beams - great for calm before sleep! 3. Restaurant - excellent food at a reasonable price. 4. Extremely helpful (English-speaking!) staff.
Location was excellent, staff friendly and helpful
location was perfect.Having had my purse stolen I found Linda on reception extremely helpful nothing
The style of the hotel, the loaction and the desk help - all excellent Some nights noise from revellers in the square - not your fault, nothing you can do about that.
The view from our bedroom window was magical. The hotel is right on the old town square which appeared to be the most beautiful place in Prague. At night it was lit up like fairyland. And yet our room was quiet. The bed was very comfortable; above was an interestingly painted ceiling. Some of the staff were particularly friendly and welcoming. The buffet breakfast contained lots of choice of quality food to suit all tastes. We were attracted to this hotel because of it's price, but it has so much more than that to recommend it. We felt very grateful because of the wonderful location, and the quality of our (simple) accomodation. (Booking.com also provided a very helpful service when I had to ring them.)
Perfect location for a few days in Prague. Nice to have breakfast included. Large rooms. Maybe too noisy at night for families with children.
Cerna Liska oozes character and has the most amazing view of the Old Town Square of Prague. It couldn't be more central for all the sight, but was suprisingly quiet at night. Nothing.
What a nice hotel. Staff (Jaroslav) was super friendly. Restaurant is really great. Try the Apple Strudel;) really unique experience. Location and the view was the best! I will come back;) None really;)
Location excepcional and facility to access importants points of the city Concierge should be better and the parking area in front of the hotel shoud be more organized.
The hotel is in the best location, i could walk to most of the attraction and resterants in five minutes. Yes the price of friut plate was very expensive.
Close to the city centre & shopping
Is a very good hotel, luxury, clean and nice location with nice breaktfast
spacey room, very well located, efficient hotel internet service is costly and not user friendly
Situation is great, only some minutes walking to Old Town Square.Nice staff, a large and clean room with a bath.
Great hotel! Superb location, super value for money. I was warmly welcomed in the hotel by friendly staff and during my stay they were always very helpful!
The hotel's location is ideal for sightseeing, very close to the "Altstädter Ring", only about a 10 minute's walk. Staff was very nice. The breakfast was very basic.
it is not a 4 star.
the location was great, and the design of the apartment was intresting. cable intrenet was kind of disadventage
The hotel staff was more than helpful. They were considerate and accomodative to all our requests. The room sizes were large and very spacious. Everything we needed was provided on request if not already there. The elavator is a bit creepy and we were lost when we entered the building since the reception is on the 1st floor and there were no signs to direct us there. But both these points did not interfere with our wonderful stay there.
Very center of the city. Good breackfast. Nice view to the center of the city from my studiou room. Kitchen very useful. Everything OK.
Perfect location to get out and about.
It was a good shock to find out the location of the hotel is truly right in the middle of the famous Karlova street right between the Charles Bridge and Old Town. Extremely cosy apartments also proved the promised top notch quality but what really made us speechless was astonishing view from the apartment's windows! Tiles of the roofs, old towers and Prague's main castle - it's all was there and it was unbelievably great! Room service was prefect also. highly recommended! Everything was just perfect and flawless!
The location right on Old Town Square is a great feature. The hotel is also a comfortable cosy one with friendly staff. The noise level can be a little high at times but this is to be expected because of its location.
Amazing location, nice sized rooms, very clean and well maintained. Nice breakfast in the am. A bit overpriced compared to other hotels on the square. Interior decor was average compared to other hotels I stayed at on the historic old town square. A bit expensive, and the interior lacks a signature decor.
Please write at least 15 words location in Prague, all amenities within walking distance. Room was in seperate building to main hotel, lots of stairs not mentioned when booking.
Courteous staff. Excellent view.
very friendly staff, excellent decoration lack of elevator
The hotel was, in our opinion, in the best position in Prague. Overlooking the Astronomical Clock and the square where everthing was going on. Music, entertainment, food and gift stalls. A very exciting atmosphere. We especially enjoyed watching the crowds gather to watch the clock chimes. The food and service at the hotel were excellent and the staff very helpfull. We found the atmosphere exciting but some may find it rather noisy
The central location was excellent with a view of the famous clock in the Old town Square No complaints at all, the location asisaid was good, staff very friendly and helful so no negatives at all
Breakfast room. Location. We would like a comfortable standing shower
Location in the very center of Praha. The room was located in another building away from the reception and the restaurant where breakfast was served.
Wonderful location, view out over the clock and the church towers! A memory for life.
Excelent location We didn´t stay in the main building of the Hotel but in the next building which has no elevator for the rooms...
Staff were always pleasant and helpful
We loved our junior suite bedroom/sitting room. The position of the hotel on the Square. The convenience to shops and historical sites. The wonderful view from the roof garden. Good food. Polite staff.
The staff were very attentive and the service was first class. The fact that when we arrived they did not have a reservation for us. I think they sold the rooms becasue we did not arrive until 10pm.
Just a magnificent experience. Like sleeping in a museum surrounded by artwork and history. Fine, courteous staff and superp service. Nothing
The place was perfect and the breakfast was excelant.
The Hotel is is the perfect location, right on the Old Town Square. The Hotel itself is filled with wonderful old world charm and the staff are excellent. The outdoor restaurant on the square and the rooftop restaurant are both excellent and the food was great. A real home away from home. The hotel was having issues when we were there with a new discotheque which moved in behind the hotel playing load music till 5 am, the staff was wonderful about it but it is an issue the hotel will need to resolve as it was impossible to sleep one evening with all the noise.
The location, the quality of room, the pleasant service.
The hospitality and the helpfullness of the staff whilst we where experiencing problems with lost luggage. They could not of done more to help us and made our stay so enjoyable.
The ambiance and attention to detail is amazing, great tavern and restaurant, breakfast is excellent. Service and staff was excellent also. Room has old world charm, fine furnishing, luxury feel. Rooftop terrace a big bonus, great view. Showers have no curtain. Water on floor after showered. Kind of annoying. That's it, everything else first class.
staff were friendly and great location. the room was spacious then i expected. also breakfast was good and great view from my room. it has an elevator but you still walk to your room half floor. you should ask somebody to carry your luggage if its too heavy.
Location was amazing and a very romantic city Street noise could occasionally be heard but this is due to central location, it's ok if you are a heavy sleeper.
Location is amazing! Service was good but not really 5 star.
The location was excellent. The staff were very pleasant. We could hear some noise from people in the Square during the night but this wouldn't prevent us staying here again.
Location, size of rooms, fabulous bathroom No lounge or sitting area
The location was great and staff very helpful especially in booking restaurants etc. Great view Of old town square Because of the fab location the down side is that you could hear lots of noise from the square, so if you need quiet you would have to forgo the view!
Gym room is missing