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The Palm at Playa
Top City Hotel

Calle 8 Manzana 29 Lote 5 Entre 10 y 5ta Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3333

AED 434+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

9.0/10 Excellent
Based on 717 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.3
  • 2.5

Good to know

  • Friendly service
  • Spacious rooms
  • Beach nearby

Nearby

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    About

    The Palm at Playa is in the heart of Centro, walking distance from Central Square and Nuestra Senora del Carmen Catholic Church. This 4-star hotel is within close proximity of Yucatek Divers and Quinta Alegria.

    Rooms

    Make yourself at home in one of the 69 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Cable television is provided for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Centro? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Hot tub
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Private beach
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 717 reviews
    • 9.6 "Excellent pool."
    • 9.5 "Perfectly clean."
    • 9.3 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.9 "Great service."
    • 2.5 "Disappointing internet connection."
    • 1.7 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 638 reviews
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "Great parking, according to 85%."
    • 9.5 "Excellent pool."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Average comfort."
    • 2.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 28 reviews
    • 9.3 "Wonderful beach."
    • 9.3 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Great service."
    • 7.6 "Nice rooms."
    • 6.5 "Average comfort."

    Overall rating

    8.7 Excellent
    Based on 50 reviews
    • 9.7 "Excellent pool."
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 8.1 "Rooms are great."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews


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