Overview

Secrets Capri Riviera Cancun - Adults Only
Top Romantic Hotel

Carretera Federal 387 Chetmal Cancun, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4880

AED 742+

Overall guest ratings

8.8/10 Excellent
Based on 650 reviews

Review highlights

  • 9.4
  • 9.0
  • 8.8
  • 4.8

Good to know

  • Great menu
  • Clean rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    This exclusive hotel is located directly beside the inviting, white sand beach that lies between Cancún and Playa del Carmen and is surrounded by the Riviera Maya. Close to the hotel, lying along the coast, is the second largest barrier reef in the work. Many interesting excursions can be made from this conveniently located hotel to archaeological sites to be found in the vicinity and it is not far to Playa del Carmen where guests will discover many shopping venues as well as restauraThe hotel was built in 2003. Guests are welcomed at the accommodation, which has a total of 290 rooms. Travellers are welcomed in the lobby, where they will find a reception desk with check-out service. Most storeys are accessible by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. Among the culinary options available at the establishment are a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket and a souvenir shop. There is also a garden. Additional features at the hotel include a playroom and a library. Travellers arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include medical assistance, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered. Active guests can make use of the bicycle hire service to explore the surrounding area.Each of the rooms is appointed with air conditioning and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Many rooms feature a sea view, which further enhances the ambience. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV, a radio, a stereo system, a CD player, a DVD player and WiFi. Slippers are laid out in each of the rooms. The bathrooms have a shower, a bathtub and a hot tub. A hairdryer and bathrobes are provided for everyday use.A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. A terrace, a sun terrace, sun loungers and parasols are available. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. A variety of sporting activities, such as tennis, beach volleyball, volleyball, golf and archery, or for a fee, fishing, are offered at the accommodation. With windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit, fans of water sports will have plenty to choose from. Travellers can take advantage of a wide range of indoor sports at the establishment, including a gym, table tennis, billiards, squash, yoga, gymnastics, aerobics and handball. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy applications. Activity coordinators at the accommodation organise an entertainment programme for adults and children.Catering options available at the establishment include full board and all-inclusive. Available meals include breakfast, lunch and dinner. The hotel also offers snacks. Drinks are included in the price for guests. Options include alcohol-free drinks and alcoholic beverages.The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Game room
    • No smoking
    • Coffee shop
    • Night club
    • Pets not allowed
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 650 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
      9.1 "91% were happy with the room service."
      9.4 "Lovely bar service, according to 94%."
      10.0 "Housekeeping was great, according to 100%."
      7.3 "73% said the concierge service was amazing."
      10.0 "Lovely pool/beach service, according to 100%."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.8 "Breakfast is good."
    • 8.5 "Good value."
      7.5 "75% were happy with the price."
    • 8.5 "Food is delicious."
      8.8 "88% loved the menu selection."
      8.8 "88% loved the dining experience."
      8.0 "80% loved the sushi selection."
      8.9 "Yummy desserts, said 89%."
      7.5 "75% were happy with the price."
      7.5 "75% thought the dining area was clean."
      10.0 "100% enjoyed the snacks that were offered."
    • 4.8 "Ugly beach."
    • 4.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 650 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      10.0 "100% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
      8.9 "89% found the restaurant service to be one of the best."
      8.9 "89% were happy with the room service."
    • 9.0 "Terrific location."
    • 8.7 "Good value."
    • 8.5 "Food is delicious."
      8.3 "83% loved the menu selection."
      8.7 "87% loved the dining experience."
    • 8.3 "Breakfast is good."
    • 5.2 "Beach is so-so."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great menu"
    "Clean rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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