Philadelphia hotels near Liberty Bell
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A Contemporary Hotel at the juncture of Drexel University and UPENN Campuses in PhiladelphiaThe Study at University City is inspired by the unique, vibrant and progressive spirit of University City. The 145,000-square-foot hotel features 212 guestrooms, approximately 7,000 square feet of event space and Co-Op, a 105-seat restaurant and lounge. A prime location at the corner of 33rd and Chestnut Streets in West Philadelphia, The Study at University City is an urban retreat where visitors, culture seekers, professors, students families and locals intersect to enjoy welcoming spaces and approachable hospitality
Overall 9.1 Excellent
Based on 732 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: New and clean. Very close to Drexel and Penn campuses
Cons: A little more counter space in the bathroom.
"Located in Center City, this hotel is steps away from Free Library of Philadelphia and City Hall. Reading Terminal Market and Pennsylvania Convention Center are also within 10 minutes. 13th St. Station and City Hall Station are within a 5-minute walk. "
Overall 8.9 Excellent
Based on 993 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.3
Pros: I liked how it was decorated.
Cons: There was hair in the shower.
Excellent
8.0
Pros: very cool, unique hotel
Cons: bed was WAY too soft
Excellent
8.0
Good
7.6
Excellent
8.8
Pros: We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
Excellent
8.2
Okay
5.7
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Cons: It was all good
Excellent
9.7
Excellent
9.1
Excellent
10.0
Pros: The staff was friendly and very helpful
Cons: Panhandlers outside the front while we waited for our car. They sat by the door and were smoking. Made it a little uncomfortable. mostly to breathe because of the smell of the cigarettes.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
10.0
Good
6.5
Excellent
9.7
Good
7.7
Pros: Location
Cons: My room was not ready till 5pm.
Excellent
8.0
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.3
Pros: Nice hotel, nice rooms, good location.
Cons: Staff not knowledgeable about local area. Parking fee exorbitant( the most I ever paid for parking, anywhere, anytime).
Excellent
10.0
Pros: Fantastic Historic Building thats been successfully converted to a hotel. Good quality Fitness Center with free weights, machines, and cardio options. All the equipment worked.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: Front desk staff was very accommodating.
Cons: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.
Excellent
8.8
Excellent
10.0
Pros: Location is superb. City Hall view great.
Cons: No microwave
Excellent
10.0
Good
7.4
Excellent
9.4
Pros: When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
Excellent
9.7
Pros: This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!
Cons: It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
Good
7.1
Pros: The room was gorgeous and the staff were very nice.
Cons: The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
Excellent
8.0
Cons: It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
Excellent
8.0
Pros: The city view is unbelievable.
Cons: The separation doors between rooms need to be more insulated. I could hear and smell neighbors activities. Couldn’t sleep entire night till 4 am. Bring earplugs if you’re staying in this hotel, it’s right in the center of it all, constants activities around at night at city hall.
Excellent
9.3
Pros: Location location location. Recently redone so very updated/modern. Let us check in very early. Nice toiletries.
Cons: Double lock on door didn't recede so you had to jerk handle to be sure door closed.
Excellent
9.7
Pros: Great breakfast, great facilities
Mediocre
3.1
Pros: Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door.
Cons: Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
Excellent
8.0
Pros: Bar/lounge area very nice, staff extremely friendly and helpful.
Cons: Key card system for elevator and room access were not functioning correctly and posed issues for must guests.
"Located in Center City, this spa hotel is within a 5-minute walk of Reading Terminal Market, Pennsylvania Convention Center and City Hall. Jefferson University Hospital and Liberty Bell Center are also within 15 minutes. 13th St. Station is only a 2-minute walk and 11th St Station is 2 minutes. "
Overall 8.9 Excellent
Based on 1,492 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.2
Excellent
8.0
Pros: Great location; in the heart of Center City Philadelphia.
Cons: Expensive parking.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Being able to travel with your dog is great.
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: I was very impressed with the restored lobby and the finishes throughout the hotel. The original design aesthetic from the 1930's creates this luxurious feel and it is carried through the interior design from lobby to the guest rooms. The location is unbeatable, with subways, restaurants, and entertainment minutes away. The gym facilities were definitely nicer than many hotel fitness facilities I've seen in my travels. The staff at every interaction was helpful and friendly. The lobby for drinks has a great vibe, too! Overall a great experience.
Excellent
10.0
Pros: The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
Excellent
10.0
Excellent
9.7
Pros: Location was prefect for walking around town to all the sites
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: Room was gorgeous and comfortable. Breakfast on 31st floor was wonderful and the attendant was a charming lady.
Cons: We a very pleasant first stay at the Loews. Thank you.
Excellent
10.0
Good
7.7
Pros: Robes, shower was nice , room was quiet.
Cons: 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
Excellent
8.2
Good
6.2
Excellent
8.5
Pros: Location & room were great
Cons: Air conditioning was bad, after repair it was barely adecuate
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
9.7
Pros: Very friendly staff. Great view of the city from my room.
Cons: Walls are thin, and you could here the neighboring room to well.
Excellent
9.7
Excellent
8.6
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: The location was perfect. The beds were very comfortable and the staff was amazing and very accommodating to our requests. Would stay there again anytime.
Excellent
9.0
Excellent
8.0
Pros: Not for family's & a little outdated. The location is amazing!
Good
7.1
Excellent
9.4
Excellent
9.4
Excellent
8.2
Good
7.7
Excellent
10.0
Excellent
9.0
Pros: I loved the great service from the beginning of my short stay to the end when the end when they fond a great deal on my long cab ride with a reputable driver. The room size was great and I really loved aall the extras that came in my room
Cons: I didnt like the BED BUGS I got whil e there
Excellent
9.4
Pros: Room 2723....that view!
Cons: Lose the revolving door entrance, please.
Excellent
8.0
Pros: Front desk was very accommodating upgraded us to deluxe king room upon check in
Cons: Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
Excellent
10.0
Pros: Location, friendly staff, tall building and in Club Level extra security as it is accessed by room key only. Incredible view.
Cons: Restaurant is kept too cold and makes the food grow cold quickly. Also the staff want to impose their wishes upon the client, by insisting the client sit somewhere instead of allowing the choice to the client. In this case it was a mere nuicianse as my party & I instisted more to sit where we liked.
Excellent
10.0
Pros: The staff and hotel were wonderful.
Cons: They ran out of cucumber water, but we did drink a lot of it.
Excellent
8.0
Pros: The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture.
Cons: Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
"Located in Old City, this luxury hotel is steps away from Independence Mall, Independence Hall and Liberty Bell Center. Pennsylvania Hospital and Jefferson University Hospital are also within 15 minutes. 5th St. Station is only a 2-minute walk and 8th St Station is 7 minutes. "
Overall 8.9 Excellent
Based on 780 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Room, hotel location comfortable
Cons: Staff friendly and helpful. Great location for walking
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: free coffee
Excellent
8.0
Pros: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.
Cons: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Great location for my work. Great restaurants in walking distance.
Cons: Nearly ruin my shirt with a rusty iron.
Excellent
10.0
Pros: Each and every corner of the hotel is just amazing. Love it!!
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great service, clean room, friendly staff, creative decoration of the room, the view was great
Cons: We should have booked an extra night
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Excellent
10.0
Pros: I had a great experience staying at Monaco, from price to service everything was perfect.
Cons: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.
Excellent
8.8
Pros: Staff was awesome. Our second room was amazing.
Cons: Our first room was noisy the shower didn't get hot and the valet was an hour wait to get your car
Excellent
10.0
Pros: The location was great, close to everything. Also the room and bathroom was large for a city hotel. Lastly great customer service.
Cons: Nothing
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Pros: The hotel is next to the historic district. I visited 5 museums in one day—all within walking distance. i came back to the hotel to rest in between visits.
Cons: TV didn't work well.
Excellent
8.8
Pros: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.
Excellent
10.0
Okay
5.1
Pros: Nice location for nightlife and history tours.
Cons: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.
Excellent
10.0
Pros: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.
Cons: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.
Excellent
10.0
Good
6.2
Cons: I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.
Excellent
9.7
Pros: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.
Cons: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.
Excellent
10.0
Pros: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!
Excellent
10.0
Pros: Slick decor with a wonderful bathroom and a fabulous view overlooking the historic district.
Good
7.1
Pros: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!
Cons: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.
Excellent
10.0
Pros: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.
Excellent
9.7
Pros: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.
Cons: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.
Excellent
9.7
Pros: Location across from Independence Hall and near great restaurants In room honor bar Elegant lobby and sitting area.
Cons: A bit pricey.
Excellent
9.7
Pros: We love the staff as they are professional and fun. They offer free happy hour and coffee in am! This is a big deal and makes people feel welcomed. The rooms are stylish and cozy! We had a 2 month and 14 month old children who loved it too!
Cons: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)
Excellent
9.0
Pros: Very clean, comfortable, good bar/restaurant attached.
Cons: Only half of a shower door with no curtain so the shower head sprayed water all over the floor. Alice in Wonderland theme was a little much.
Good
6.2
Pros: Nice hotel, amazing location
Cons: These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free
Excellent
10.0
Pros: We got the corner king spa room and couldn't be happier. The room was spacious, and the views made the room look even bigger. The bathroom was on point, and the big soaking tub was great. We usually stay closer to Rittenhouse square but we didn't mind this location too much, there is tons to do in this part of downtown! The staff was very friendly and made check-in and check-out a breeze.
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown hotel, which serves as the cornerstone of the new Frenc h Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this 4-star Philadelphia hotel provides the ideal setting, just minutes from the convention center and historical attractions.
Overall 8.8 Excellent
Based on 981 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The staff and service were impeccable.
Excellent
8.0
Pros: Love the hotel and the location. The bar was nice and the French fries late night were amazing.
Cons: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: Great stay, great location
Excellent
10.0
Excellent
10.0
Excellent
10.0
Cons: Everything was great!
Excellent
9.6
Pros: Very friendly staff, outstanding room in the category.
Excellent
8.0
Cons: Te walls are paper thin. You can hear what everyone is doing around you.
Excellent
8.8
Good
7.1
Excellent
10.0
Excellent
9.3
Good
6.0
Pros: I booked my stay with the Sofitel through Kayak and the hotel reservations staff completely LOST my pre-paid reservation. After I thought I had resolved this issue, the hotel staff charged me AGAIN for the reservation because the check out staff was different than the staff I worked with to check in. The staff does not communicate with each other. I will never book a room with this hotel again.
Excellent
8.0
Excellent
10.0
Pros: Rooms were very comfortable and just big enough.
Excellent
10.0
Pros: Excellent location. Great bed. Gym was good
Excellent
10.0
Excellent
9.6
Pros: Luxurious and beautiful. The staff are very friendly and helpful. The lobby and restaurant are very well decorated and comfortable. The room bathroom is great, especially the shower. There was a Keurig and Bose stereo.
Cons: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.
Excellent
8.0
Pros: Everyone was friendly, my room was rather large and I enjoyed the ambience.
Cons: My room was mainly clean but I felt like certain surfaces needed another wipe.
Excellent
10.0
Pros: The staff was the best part. They went above and beyond to make my stay the best it could be.
Cons: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.
Excellent
10.0
Pros: Sofitel staff was extremely attentive and they helped make my stay especially pleasant. The Concierge made perfect recommendations to restaurants (for both taste and ambiance) nearby that we could walk to, and their bell and valet staff were very helpful and always greeted us with a smile.
Excellent
10.0
Mediocre
2.0
Cons: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.
Excellent
9.7
Pros: They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home.
Cons: I little pricier than I would have liked.
Excellent
10.0
Pros: Location is perfect for shopping and eating. Room was quiet, clean and comfortable. Staff were warm, welcoming and helpful. Loved the slippers, thick towels and soft sheets. Lanvin bath products - wow!
Cons: Nothing. I would easily stay here again if I can find a good rate.
Excellent
10.0
Pros: I love all the little extras that the Sofitel in Philadelphia provides… Waters that you don't pay for and offers of more water on request. A really comfortable chair to sit at at the desk, multiple outlets for electronic things, a good blow dryer, a fabulous bed for comfort, great decorating and design that is amazing.
Cons: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.
Good
7.4
Pros: The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.
Cons: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.
Okay
4.8
Cons: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel
Excellent
10.0
Pros: The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!
Mediocre
3.1
Pros: Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.
Cons: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.
Excellent
10.0
Pros: We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.
Our Art Deco classic digs with a modern twist in the middle of Center City prove the perfect launching pad for exploring our Rittenhouse Square neighborhood and beyond. With easy access to a thriving culinary and arts scene, a tranquil urban park and multiple means of public transit, we can't think of a better place to call your Philly home. Inside our beautifully converted, 1920s building, you'll be quietly seduced by our luxurious amenities and air of intrigue. We can't wait to let you in on the secret.
Overall 8.8 Excellent
Based on 482 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Pros: Friendly staff. Good location.
Cons: $50 for valet parking. Still not sure where they parked the car....
Okay
4.0
Pros: Location
Cons: 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
Excellent
9.4
Pros: Friendly and accommodating staff Plenty of nearby restaurants
Cons: No business center (but front desk was helpful)
Excellent
10.0
Pros: Location. Friendly staff. Clean and well appointed rooms. Good coffee in the mornings; manager reception in the evening. Very nice bar with inventive cocktail menu.
Excellent
10.0
Pros: The hotel was pet friendly
Cons: Hotel need a pool
Excellent
8.8
Pros: Great located, clean and comfiy. pretty new rooms. Nice staff
Cons: No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
Excellent
8.2
Pros: Central location. Courtesy, friendliness and eagerness of staff.
Cons: Coffee machine was initially delivered with only decaf coffee and black tea K-cups. Manager on duty stated that hotel had run out of regular coffee. Luckily, some was found and delivered shortly thereafter.
Excellent
10.0
Pros: Clean, friendly and helpful staff. Great location.
Good
7.1
Pros: My fiance and I visited for the holiday weekend. Staff was very friendly and helpful. Room ammentities were updated. Great views of city (of your on the right side of the building). king size bed was nice to have although it wasn't especially soft. Room was cleaned every afternoon for when we returned. They have decent free wine ever day between 6 and 7. The hotel lobby and elevators and hallways were nicely decorated, full of art.
Cons: Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.
Excellent
8.0
Pros: Clean room, comfortable bed, friendly staff at front desk. Very good coffee available in lobby in morning. Good location.
Cons: We booked 12 rooms for bridal party for Friday and Saturday nights through Kayak, and also had arranged wedding block of 20 rooms through hotel. We were told by Kevin that bridal party could extend their stay to add Thursday night through the block, however when bridesmaid tried to do so, she said hotel did not cooperate and she booked a different hotel instead. Many of our booked rooms were not ready by hotel's check in time of 3 pm. Room and bathroom very small. Hotel was full during our stay; many long waits and delays with 4 elevators available.
Excellent
9.6
Pros: I liked the fact that the hotel is centrally located to shops, dining, and entertainment in Philly. We specifically stayed here to celebrate my birthday at nearby Amada, a tapas restaurant (Excellent food by the way!). A big plus was that there was no additional fees for having our dog stay. The hotel reminded me of the hotels in Northern Europe I've stayed in with the rooms being designed with very clean lines, wood, and metal. I liked the lobby area with the fireplace and hanging out with other people staying there with their dogs. Room was facing an alley way and it was very quiet. Bath was adequate size with full tub and shower. Definitely coming back and staying here for the Spring when the sun comes back out after all this snow!!!!! Good value overall.
Cons: Eat in breakfast was overly priced just like every other hotel on the planet. Seriously, $9 for two eggs?!?!?!?!?
Excellent
8.5
Pros: The staff was very good and the location was excellent.
Cons: Our room was not ready until 45 minutes after the check time. The bed was not comfortable.
Excellent
10.0
Good
6.0
Cons: Very disappointing deluxe room
Excellent
10.0
Pros: Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly!
Cons: 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
Excellent
10.0
Pros: We loved the service and the wine hour. Great ambiance in the lobby. Will definitely stay at Kimpton hotels again.
Cons: None.
Excellent
10.0
Pros: The whole set up was lovely. The artwork in the hotel is great and the room is very clean and welcoming as well as the staff.
Cons: I got to Philly early but there wasn't an available room until the usual check in time, 3:00.
Excellent
10.0
Pros: We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of!
Cons: No complaints!
Excellent
8.0
Pros: Was exactly what we were looking for. Decent view, amazing location, comfiest beds ever. Room service all night... Snacks and drinks in bed. Perfection.
Cons: Having the room right next to another and being able to hear entire conversations... That was odd.
Excellent
8.8
Pros: It was fine for an overnighter.
Cons: Room wasn’t ready 30 minutes after check in time. Bar credit was supposed to be applied but wasn’t until I inquired.
Excellent
9.7
Pros: I was traveling with my toddler niece and the staff was very helpful, accommodating and nice. We are very grateful.
Excellent
10.0
Pros: I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
Excellent
10.0
Pros: My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
Excellent
10.0
Pros: I have stayed at Kimpton hotels on the east and west coasts and I have always had an excellent stay. The rooms are clean and well decorated, the rates reasonable, the staff warm and welcoming and the customer service exemplary.
Excellent
9.7
Pros: I always stay here completely love it great beds, rooms is large and comfortable and the onsite restaurant is top Notch! Will be back for sure
Cons: Room was a tad cold this time but only because it's winter and the room was on the outside facing wall of the hotel. I'd recommend an extra blanket if you're street facing with a few windows.
Best Downtown LocationVisit the Holiday Inn Express Philadelphia Midtown and surround yourself with a convenient, clean and comfortable atmosphere in downtown Philadelphia. Our Midtown Village location is within walking distance to the Pennsylvania Convention Center, a variety of shops, and over 40 restaurants within two blocks. No matter what hospital or company you are visiting, our hotel is in a great location to be on time for your appointment or interview. Thomas Jefferson University Hospital, UPENN, Temple University, Wills Eye Institute, Aramark, and Comcast are just a few companies near the hotel. Just a short walk to Philadelphia's historical sites: The Liberty Bell, Independence Hall, National Constitution Center, Betsy Ross House and the Museum of the American Revolution. Afterwards, visit the nearby Reading Terminal Market for a quick cheesesteak and soft pretzel or stop into the local Starbucks!Coming to town for a game? Our hotel is a short subway ride away from Lincoln Financial Field, Wells Fargo Center and Citizens Bank Ball Park.When visiting, you will experience our renovated guest rooms and seasonal outdoor pool deck. Our complimentary deluxe breakfast bar, Wi-Fi and on-site Fitness Center featuring Precor equipment, are just some of the free amenities we provide our guests.
Overall 8.7 Excellent
Based on 344 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: great location, very clean, friendly staff
Cons: everything was great-- no complaints!
Excellent
9.1
Pros: Great breakfast. Staff was excellent
Cons: Parking arrangements
Good
6.0
Pros: Staff.
Cons: Horrific city parking garage. Construction going on all day vibrating entire hotel.
Excellent
8.3
Excellent
9.4
Pros: Staff were all personable and helpful. Room was appointed nicely.
Cons: The sound insulation between rooms that share a door is poor.
Excellent
8.0
Excellent
8.5
Excellent
8.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Breakfast was wonderful! Staff very kind and helpful.
Excellent
10.0
Pros: Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.
Excellent
8.0
Excellent
8.2
Pros: The Bed was comfortable. Convenient location with Parking
Cons: Breakfast was average
Excellent
9.0
Pros: Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car.
Cons: Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.
Good
6.5
Pros: Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.
Cons: Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.
Excellent
9.0
Pros: Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown
Cons: The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.
"Located in Center City, this hotel is within a 10-minute walk of Walnut Street, Rittenhouse Square and Mutter Museum. Reading Terminal Market and Pennsylvania Convention Center are also within 15 minutes. City Hall Station is 6 minutes by foot and 13th St. Station is 10 minutes. "
Overall 8.5 Excellent
Based on 1,719 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.4
Pros: Good size rooms
Excellent
8.0
Pros: Location
Excellent
9.4
Pros: Great location & value. The staff was EXCELLENT!
Cons: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Good
7.0
Pros: Liked the staff - very nice. Also liked the reduced price for parking.
Cons: Lots of construction. Our recently renovated room was dingy in the bathroom already. Elevators taped up and walls exposed in the public areas (like hallways).
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Great location to tourist sites. Rooms are moderdon, clean, spacious.
Cons: Room are not very sound proof.
Excellent
8.2
Excellent
8.5
Excellent
10.0
Pros: The bed was so comfy!
Cons: I needed a conditioner refill im my shower.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Beautiful boutique rooms
Cons: N/A
Excellent
10.0
Excellent
8.0
Pros: The staff was friendly, respectful and professional.
Excellent
8.2
Excellent
8.8
Pros: Great location, clean and very friendly hotel staff.
Cons: The Art Bar left a lot to be desired. Poor food and service.
Excellent
9.3
Excellent
10.0
Excellent
8.5
Pros: Staff was very responsive in dealing with very loud neighbors. Great service!
Cons: High price but worth it.
Good
6.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Clean & facilities are modern
Cons: Room is describe with "city view", only view is an office building across our room. No full service restaurant in the hotel but walking distance to everything.
Okay
4.0
Pros: Clean room and comfortable bed
Cons: Check in process.
Excellent
8.2
Pros: I love the nicely decorated rooms and modern feel. Great location.
Cons: Rooms not quietly. Could hear all traffic from the street and noise from other rooms and I was on the 9th floor. Would like to see Sonesta to replace those thin windows with something better.
Excellent
10.0
Pros: clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets
Cons: Daily parking was over $40/night
Excellent
9.1
Pros: the view and the room was lovely, the hotel is close to the city hall and to the museums. Bar on the first floor is good.
Cons: The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....
Excellent
8.2
Pros: The bedding is super comfy and the overall look is modern and very pleasing. Great staff.
Cons: The room was a tad too small for me.
Okay
4.8
Pros: Close to local attractions. Walking distance to many shops, restaurants, Franklin Institute, Art Museum, and Love Park. Short drive (15 minutes) to Old City and Penns Landing.
Cons: Beds were very firm- uncomfortable, but maybe suitable for others. Rooms are small. You can hear all noise- doors shutting in hall, elevators, guest conversations. Online photos made it look much more luxurious than it actually is.
Good
7.4
Pros: Fast check in despite chaos in parking garage.
Cons: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.
Excellent
8.2
Good
6.0
Pros: Noisy and crowded they day we were there a plain clean serviceable hotel
Cons: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored
Good
6.5
Cons: Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.
Excellent
10.0
Pros: It's clean, the rooms are really nice, and it's in a great location.
Cons: I have no complaints. This place was awesome.
"Located in Center City, this hotel is steps away from Pennsylvania Academy of the Fine Arts and City Hall. Pennsylvania Convention Center and Reading Terminal Market are also within 5 minutes. Race Vine Station and City Hall Station are within a 5-minute walk. "
Overall 8.6 Excellent
Based on 585 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
6.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: I was at a conference at the convention center, and this was such a convenient place to stay -- it's essentially *in* the convention center, without feeling too close. Very comfortable place, attentive staff, and well styled.
Cons: Bed was just a little uncomfortable, and the placement of the bathroom in the room was also a little awkward. The door is a slider and doesn't fully close -- and is also effectively right next to the bed. So, that was a little awkward when one of us was in the bathroom and the other was right outside.
Excellent
8.2
Pros: Great location. Comfortable rooms. Bar staff was very efficient.
Cons: Staff needs to be trained better. Could not provide recommendations for restaurants around. Breakfast plan was confusing. Staff made mistakes and brought out wrong order.
Excellent
10.0
Pros: I decided to take a quick Labor Day weekend vacation and the Aloft Downtown Philadelphia was amazing. You can’t beat the price (especially for the location), and everything was so lovely: the lobby bar is fabulous, the desk staff is friendly and helpful, and the rooms are clean and comfortable. The AC unit was definitely a bit loud, but worth it just to have powerful and working air conditioning! I will definitely be staying here again.
"Located in Center City, this hotel is steps away from Free Library of Philadelphia and Reading Terminal Market. Pennsylvania Convention Center and City Hall are also within 10 minutes. 13th St. Station is only a 2-minute walk and 11th St Station is 4 minutes. "
Overall 8.4 Excellent
Based on 2,453 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
7.6
Good
7.0
Pros: Close to the convention center
Cons: Parking is OBNOXIOUSLY EXPENSIVE, No free internet in the rooms,.
Excellent
9.7
Excellent
8.3
Pros: Nice location and up to date hotel.
Cons: Staff was ok. I didn't use any of the amenities.
Excellent
9.7
Excellent
8.0
Pros: Clean, quiet, location
Cons: No hot tub in the pool area
Okay
4.5
Pros: Location is good.
Cons: Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!
Excellent
8.8
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.
Excellent
9.1
Pros: Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area.
Cons: There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.
Excellent
10.0
Cons: Too big if anything. 8 minutes to get to/from room
Excellent
8.2
Good
7.1
Good
6.5
Excellent
9.7
Pros: Our room was very large! Especially for for hotel in the middle of a major city. Very high ceiling and tall windows made for a comfortable stay.
Cons: Long walk from lobby to rooms and viva versa. Stairway was very dirty.
Excellent
8.0
Pros: Hot apple cider in the lobby was a nice touch.
Cons: Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Good
6.5
Excellent
10.0
Excellent
9.7
Excellent
9.6
Pros: location, it's great! close to everything: food, attractions, transportations. Nice staff.
Cons: No free wifi in room
Excellent
9.4
Pros: The staff was excellent!!! The beds fantastically comfortable and loved the shower! The views were lovely! The food at Circ was delicious. The valets were very helpful when we arrived and assisted me with everything! Great place!
Excellent
8.0
Okay
4.5
Excellent
9.7
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
9.1
Pros: Staff was excellent. Location great for location to market and historic visit to Philadelphia.
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.5
Cons: My bill was a little confusing because I booked through a third party
Excellent
10.0
Pros: convenience, staff, clenliness
Cons: no frig
Excellent
8.3
Pros: The location was perfect. I got a great deal on the price too.
Cons: The beds were not that comfortable.
Excellent
9.6
Excellent
10.0
Excellent
10.0
Pros: Professionalism of staff
Cons: Need more staff at Starbucks
Excellent
8.0
Pros: Staff was friendly. Rooms were clean. Great location.
Cons: Lobby is loud. Food is expensive, and sub par for the price.
Good
7.1
Pros: GREAT LOCATION
Cons: ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...
Excellent
10.0
Pros: Close to Center City, comfortable room and beds, quiet for sleeping in.
Excellent
8.8
Good
6.5
Excellent
9.7
Pros: Fabulously friendly, helpful staff! Cleanest, most comfortable place I have stayed at yet.
Cons: Having to pay for parking.
"Located in Center City, this eco-friendly hotel is within a 5-minute walk of Walnut Street and Rittenhouse Square. Kimmel Center for the Performing Arts and City Hall are also within 15 minutes. Walnut Locust Station is 6 minutes by foot and City Hall Station is 9 minutes. "
Overall 8.3 Excellent
Based on 1,574 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.5
Pros: The location is great, and overall the hotel Is attractive and well maintained. Most of the staff are excellent, from the front desk to the cleaning staff. They were helpful and courteous. Relative to similar hotels in the area, it's a great value.
Cons: This stay (our 4th, but first since it's no longer a radisson) we encountered a MAJOR problem at 4am, and with two young children to be displayed in the middle of the night without our belongings was awful. The night staff and cleaning staff were great but the manager on duty was unbelievably awful, as if we inconvenienced her when her shift started at 8 -- 4 hours after we started dealing with the issue. Instead of commiserating with awful circumstances and asking how we could be helped to be comforble, she mostly left us to or own devices to figure out clothing, food, and basics for two little children who'd been up all night, and had to be pressured to provide basic information about a plan for us to be able to leave. Unreal.
Excellent
9.4
Pros: Fitness facility is great.
Cons: Some rooms are in need of a little tlc.
Okay
4.0
Cons: Racist white staff.
Excellent
8.8
Pros: Lobby is beautiful, staff was pleasant. Bathroom shower had large clumps of some else's hair on the wall, little grossed out.
Cons: Better communication between the doorman and bell staff. Fd and valets were very pleasant. Seems the hotel missed the basics of check in and had ample time for the Fd to pass on guest last name from team member to team member. Missed making a good stay to a great stay, it just felt like everyone was just going through the motions. I cannot remember anyone's name as they did not use their name or ours. Doorman older white haired was very rushed and had several people calling on him. He seems like a seasoned veteran, but why is he assigned/called from the FD to come from the front drive, pull stored luggage out inside, then we had to request a bellman who showed up a few minutes later to add the luggage to a bell cart and then take me upstairs doesn't make much sense operationally. No eye contact or name recognition he some how dropped off my bags without even stopping (doorman). At the time (slow time) several front desk employees could have done this task, passed on any tip, put the luggage on the cart and let us know the bellman would be right up so we could relax. Bellman was very nice when we arrived, he had nothing to keep the door open so I held the door, could have been a good time to go over the room options or thermostat as it was very cold in the room and outside.
Good
7.1
Pros: Great location.
Cons: Did not appear to have any operating bar or restaurants.
Excellent
10.0
Pros: We only stayed one night and found everyone working there to be friendly. The room was spotlessly clean and nicely furnished, and the bed was very comfortable. I would stay again!
Cons: We stayed because of a great, last minute deal but think it may be a bit on the expensive side. That said, it is in an ideal location and is lovely inside so you are getting a good value.
Excellent
8.0
Pros: good beds, spacious and clean room, excellent location
Cons: We arrived at 7 pm and rooms was not cleaned and ready. Had to wait to get a room for 20 min.
Excellent
8.0
Pros: Always a good stay..never an issue.
Excellent
10.0
Pros: Fully recommend this hotel
Mediocre
3.7
Pros: Huge room, comfortable bed
Cons: This hotel is unsusuccessfully trying to be a luxury hotel, which it does look like. Looks aren't everything though. The way you're treated by the staff is most important in a luxury hotel. This where the Warwick falls flat on its face. The "doormen" never acknowledged us going in or out. When the bellman showed us to our room, we asked where the ice machine was, instead of filling our ice bucket, he showed us where we could get our own ice--pretty classy guy. Now for the maid service: When we showered the first morning, there ware only two hand towels, one of which we had to use as a bath mat. My husband asked one of the maids on our floor for a couple more hand towels. Her reply was that she had none! We had to call housekeeping to ask for extra hand towels and a bath mat. When our room was done that morning, we got a bath mat, but no hand towels. They also failed to replace our coffe, coffee cups and drinking glasses. We were givien an hour extension for check out, but our maid knocked on our door three times to ask when we were checking out. All three times she knocked on the door were before noon! If Radison wants to run this hotel as a high-end hotel, they need to actually train there entire staff how to serve their guests.
Excellent
10.0
Excellent
8.0
Pros: Luxurious rooms, great location, right next to Rittenhouse Square. Parc restaurant around the corner is amazing.
Cons: Hotel was late getting my room ready. Tried to check in at 3, was told a room would be ready in half an hour. They never called to say it was ready, but when I went back to the desk at 5, they had plenty of rooms. Also, asked about complimentary airport shuttle and was told there was one every 30 minutes. Shuttle was on time, but the driver insisted it was not complimentary, charging me $10 when I got to the airport. Didn't have time to argue, but front desk should have been clear when I asked about a "complimentary" shuttle.
Good
6.3
Pros: Decoration and room layout.
Cons: - Having to wait 1 hr for my car at valet parking. Along with 25 other angry people. - It was loud in the morning.
Excellent
8.5
Excellent
10.0
Excellent
10.0
Good
6.8
Pros: This hotel was a decent value and the bed was comfortable. The location is excellent.
Cons: Safety: We checked in with several couples. One couple opened the door to their room after checking in and heard the TV on and saw someone's work boots on the floor by the bathroom. The hotel clerk had given them the keys to someone else's occupied room! The next morning, someone opened the door to my husband's and my room while I was sleeping. I called out my husband's name and the person closed the door. My husband ran out of the bathroom and checked the hall, but no one was there. Thank goodness we had closed the extra security slider so they could only open the door about an inch. Otherwise, who knows what would have happened. After that, we were anxious the whole morning until checkout. Thank goodness our stay was only one night.
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
8.5
Good
7.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Pros: Friendly staff
Excellent
10.0
Excellent
10.0
Pros: Great location, nice restaurant, cool staff, a chill place
Excellent
10.0
Good
7.6
Pros: The hotel lobby was very nice
Cons: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.
Good
7.3
Pros: The lobby and decor
Cons: The wait time at the desk, the cigar smell in the lobby.
Excellent
10.0
Pros: Great service - clean, comfortable rooms. Perfect location!
Cons: Plumbing in the bathroom was a little slow tot drain....
Good
6.2
Cons: Unorganized. Didn't have us on the maids schedule so she thought the room was vacant. They lost track of our car (valet parked) and took 45 min to get it. Messed up our dates so that they checked us out a day earlier than we had scheduled. They fixed all of these things graciously. The valet parking attendants on one (of three) days were very annoyed to be doing their job. The room was tired, but clean enough. The refrigerator didn't work so we had to keep ice buckets to keep my son's milk cool.
Excellent
10.0
Pros: Friendly staff, nice rooms.
Cons: Nothing
Excellent
8.8
Pros: The proximity to Rittenhouse Square, the shops on Walnut Street, and the many many restaurants in that area is fantastic. The hotel was very clean. Found a great price online. Would stay here again.
Cons: We checked in at 4pm. Hotel check in time is 3pm. The desk clerk told me our room wasn't quite ready and that we could wait or upgrade to a better room. Here is my summary of the conversation: Clerk: "Sorry, you're room isn't cleaned quite yet. You may wait about 20-30 minutes or we can upgrade your room" Me: "It's past 3pm, right? (I look at my watch). Yes it's 4pm. Check in time is 3pm, right?" Clerk: "Yes. We had a lot of check outs today and our cleaning staff is doing their best" Me: "Is the upgrade free?" Clerk: "No, it is $30" Me: "So, I reserved a room but it's not ready after your hotel's published check in time, and you want ME to pay YOU so I can check into a room now?" Clerk: "Hmmm. Let me look again, maybe something else is available. Oh yes, there is an open room. I'll check you in now". How many people would have paid the extra $30? Probably many would have. Seemed shady to me that she was able to find an available room after I declined the upgrade. I felt like I was in that Seinfeld episode where Jerry reserved a rental car and they don't have his car available. Other than this interaction, which unfortunately was my very first interaction at the hotel, our stay was great. Would stay here again, pending they reserve, and hold, a clean room for me to stay in.
Excellent
10.0
Pros: Loved the lobby, my room was great and very spacious.
Cons: Some outlets didn't work. Overall though, I loved it here.
Okay
4.0
Pros: Great location Stylish design
Cons: Well first things first, the room smelled overwhelmingly like cigars, and i know because i smoke them. Second, they never advised me that parking was not included with the room. Had they let me know i would have parked it on the street because it was only going to be parked for about 8hrs(got there at 2am and left at 10am). Instead they charged me 80$ for two nights of parking(again i was there for only 8 hours) and then to add insult to injury they damaged my car which i didnt realize until after i left because i was in a hurry to make a meeting. I have called them 6 times and left them 3 separate messages to return my phone call to no avail. I have never been to a hotel that looked so great but preformed so poorly on all accounts. I would have rather stayed at a holiday in express.
Excellent
8.5
Pros: My wife is from the Philly suburbs and we like to take a trip down to Philly for a night each year in January to have something to look forward to after the holidays are over. We've previously stayed at the Sofitel and enjoyed it, but the Radisson Blu Warwick was considerably less expensive for a one-night stay this go-round so we decided to switch it up. We had a really nice experience. Our room was comfortable, though did not have a view at all except for the run-down building directly adjacent to the hotel. That's to be expected when booking through a third-party vendor, I suppose. Beyond that, we enjoyed the place quite a bit. Nice lobby, nice staff, decent beers on draught at the hotel bar and they even gave us a couple of toothbrushes and toothpastes when we realized we lost ours. We'd definitely stay again!
Cons: The shower took a considerable amount of time to heat up to a comfortable temperature, so just keep that in mind before you jump in and rush through a lukewarm shower. The in-room refrigerator was a nice touch but it actually wasn't set to cool, which we didn't realize until our leftovers spent the night in it. Our room was about 40 feet down the hall from the elevator bank, but we could hear the ding they make when the elevator arrives pretty clearly.
Excellent
10.0
Pros: The room was spacious and comfortable, also very clean
Cons: Didnt like the square shallow sink in the bathroom. Looks great but not functional or user friendly at all
Excellent
8.3
Pros: Great location. Contemporary design.
Cons: Room did not get cleaned one day.
Excellent
8.0
Good
6.2
Pros: Clean, friendly
Cons: Expensive, not as many amenities as other hotels up the street
Okay
5.1
Excellent
10.0
Excellent
8.2
Good
7.7
"Located in Society Hill, this hotel is within a 10-minute walk of Independence Seaport Museum, Independence Hall and Liberty Bell Center. Reading Terminal Market and Pennsylvania Convention Center are also within 1 mile (2 km). 2nd St. Station is 5 minutes by foot and 5th St. Station is 10 minutes. "
Overall 8.2 Excellent
Based on 531 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Access to historical sites and great restaurants
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.0
Pros: Just a solid business hotel
Cons: Decor was generic in rooms, common areas, and outside. Thoroughly dull.
Okay
4.0
Pros: Bell hops and valets were very kind and professional.
Cons: Pet policy is not clearly stated on their website. We arrived at the hotel with the intention of sightseeing and ended up being stuck in our room watching our dog because the policy doesn't state online that you have to stay with him at all times even if he's in a crate. This made us on able to benefit from our complementary breakfast since he was also not allowed in the dining area and the entire purpose of the trip was for a Valentine's Day getaway with my husband. It left us leaving the room individually and scrambling for last-minute plans. We did not get to enjoy our vacation the way we expected to and were even more upset that when we called to ask about the policy that we weren't informed in advance. We did not get told until after check in
Good
6.2
Pros: Location was awesome. Staff was friendly.
Cons: Terrible TV...too small and very blurry. Food menu was weak...not enough variety and over priced for the quality. Should not have had to pay an extra 30.00 for one nights parking...outrageously over priced and a very sneaky added expense.
Excellent
9.4
Pros: Room fab!
Cons: Parking fee was ridiculous!
Excellent
10.0
Good
6.2
Pros: Good check in person
Cons: Internet service
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
9.6
Good
6.0
Okay
5.4
Pros: The room was old and dirty. It looked like it hadn't been deep cleaned for a long time. The door latch looked like someone had previously tried to use a knife or something to break in and the damage was just painted or stained over.
Okay
5.7
Pros: The hotel had a great feel when you walked in. It looked very clean and modern.
Cons: When we arrived Saturday afternoon, there was no doorman to help with the bags. I ended up running into someone when I went to get a cart who was hanging out at the front desk talking. Also I was putting a stroller and there wasn't anyone to assist with holding the door open. Lastly, there were 2 weddings going on. From our room, we could hear the DJ until past 11:30 at night which isn't ok when you have small children and if you are a light sleeper.
Excellent
9.1
Pros: The location was great and the staff was friendly and polite. Beds were comfortable and the decorations are nice.
Cons: The room was a little dusty and Part of the wall had some marking on it.
Excellent
8.5
Pros: We only stayed for a night so did not get to take advantage of the beautiful lobby with many seating areas from high tops to cozy couches. Somehow it felt very open yet very homey and welcoming at the same time. Beautiful quiet neighborhood. Very friendly staff.
Cons: The heater in our room sounded like a mini-explosion every time it kicked on. The walls were paper thin. We were wakened by two female voices and two babies at 7:30 am. I would have sworn they were in our room.
Excellent
10.0
Pros: Comfortable beds, nice lobby with Starbucks coffee, continental breakfast, late room service, within walking distance to many things and short cab ride to airport
Excellent
10.0
Pros: Very close to the historical sites, restaurants and Penn's Landing. Very friendly and helpful staff. Having access to the Club Lounge was very convenient to get breakfast or a drink to go.
Cons: Only valet parking available. Getting used to the noise of the heat/Air conditioning unit turning on and off. It was very quiet while it was running, just the starting and stopping noise that might wake you up if you aren't use to sounds.
"Located in Center City, this hotel is within a 10-minute walk of Walnut Street, Rittenhouse Square and City Hall. Reading Terminal Market and Pennsylvania Convention Center are also within 15 minutes. City Hall Station is 5 minutes by foot and Walnut Locust Station is 8 minutes. "
Overall 8.1 Excellent
Based on 4,501 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: The location is perfect for getting around the city with easy walking distance to the city center. The staff was attentive and the hotel was very clean and well maintained. The furniture and fixtures were all very new and modern while the building itself still had charming, old-fashioned architecture. Also, each floor has a filtered water dispenser and bottles that guests have access to 24/7.
Cons: I didn't mind that the room was small, but I felt like it was an inefficient use of space. There were no towel racks and nowhere in the bathroom to set any toiletries, bags, etc. The toilet was a very utilitarian public-style toilet that I thought clashed with the nicer fixtures and furnishings. We were only provided with one wash cloth and one hand towel, neither of which were replaced when the room was cleaned. Only one towel was replaced. We had to reuse the hand towel and bath mat, and request more wash cloths the next day. The rooms don't have their own irons, ironing boards, etc. but there is a large communal closet on each floor for guests to go get their extra things as needed. There is no continental breakfast. Very small elevators. You're definitely paying more for the location than you are for the amenities.
Excellent
8.0
Excellent
8.0
Pros: Staff was very polite and helpful. Check in and check was fast and efficient.
Cons: I needed to call to figure out where to park. But the offer a 30% off parking at a nearby parking garage. The room and bathroom was small but clean.
Excellent
9.0
Pros: Great location, parking discount
Excellent
10.0
Pros: Very convenient and trendy location. We love that there is free sparkling water and coffee/ cappuccino/expresso
Cons: Since rooms are small, space is tight.
Excellent
8.0
Excellent
8.5
Good
6.0
Excellent
10.0
Pros: Great staff.
Cons: The listing mentioned free parking. It was not- only 35% off
Excellent
10.0
Excellent
9.7
Good
6.2
Cons: No real room service. Showers not great.
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
8.8
Excellent
8.3
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Cons: The room was a little dusty and the bedding looks worn. I found hair on the desk which was a little off putting. Otherwise the room was fair for the price and location.
Excellent
9.1
Excellent
8.5
Pros: Location is great
Cons: rooms are small
Excellent
9.7
Excellent
10.0
Okay
5.4
Excellent
10.0
Good
6.0
Excellent
10.0
Pros: I liked how cozy our room was. The snacks provided in the lobby were delicious! The location was amazing. We were able to walk everywhere, which had been our goal. Overall, excellent hotel!
Cons: I wish the bathrooms were a bit bigger.
Excellent
9.1
Excellent
8.2
Good
7.4
Excellent
9.7
Pros: I loved the location. It was right next to great restaurants, bars, shopping.
Excellent
8.5
Okay
5.4
Pros: The complimentary water bottles on our floor and the snacks in the lobby
Cons: Room was dirty, looked like it hasn’t been cleaned in weeks. Dust and hair on the charging station, dust in the bathroom, dust in the coffee mugs, and the shower head was disgusting. The shower curtain was wrinkled and looked like it was just put up after being in a ball. Plus there’s a nasty stain on the carpet by the table near the thermostat that is very unsettling in color. Overall I wouldn’t recommend this location. The one in Chicago is great tho!
Excellent
10.0
Pros: Location; 24-hour convenient check-in; Great service
Cons: No breakfast room-service
Excellent
9.3
Pros: The location to downtown Philadelphia was perfect.
Cons: In room: no luggage stand, too few electric outlets, not enough lights.
Excellent
8.0
Pros: The rooms was small, but really clean. A great place to stay in the heart of Philly. There were tons of stores and restaurants within walking distance. The staff was extremely helpful and very courteous. If I had to stay in Philly again, I would definitely stay at Club Quarters.
Excellent
9.1
Excellent
8.8
Pros: Free Coffee and Cappuccino on Lobey and free yummy snacks! Good price when I compared to other hotels in area. Nice lobby, staff was nice and helpful.
Cons: Bed was a little firm for my taste. Pillows just ok. Bedding just ok. Other then that no complaints.
Good
6.0
Excellent
8.2
Excellent
8.0
Okay
4.0
Pros: Location
Cons: Room sizes were too small and no hot water!
Good
6.8
Pros: Location was great
Cons: Rooms were small. Pillows out in hall were dirty and stained.
"Located in Old City, this eco-friendly hotel is within a 10-minute walk of Independence Mall, Liberty Bell Center, and Independence Hall. Pennsylvania Convention Center and Reading Terminal Market are also within 15 minutes. 5th St. Station is only a 4-minute walk and 2nd St. Station is 6 minutes. "
Overall 8.1 Excellent
Based on 1,798 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Pros: Adequate workout facility. King-sized bed was comfortable.
Cons: No remote control on arrival until finally found it under the bed, with crumbs. Desk staff was not attentive, continued to help people that arrived after me while I patiently waited. Feel of the room was that of a den with old fixings, and bathroom was Motel 6 quality.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The staff was amazing and beyond helpful. We were close to all of the attractions, and the hotel was clean and comfortable.
Cons: No complaints!
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Location, furniture, lobby layout, VERY friendly staff, price.
Cons: Breakfast was plain vanilla, poor value at $16.
Excellent
10.0
Pros: tripadvisor was completely wrong on this one hotel was excellent location was great
Excellent
10.0
Pros: tripadvisor ratings were low and misleading hotel was super clean
Excellent
8.8
Excellent
8.0
Excellent
8.8
Good
6.5
Excellent
8.8
Pros: Comfortable bed. Bottled water in the room. Right in the middle of old town
Cons: Breakfast buffet was so so.
Okay
4.0
Excellent
8.2
Pros: Great location in walking distance to historical sites. Super friendly front desk staff.
Cons: Room was not ready at 5:00 pm. They did take half off parking to compensate a little.
Okay
5.4
Pros: Location
Cons: Dirt in corner of bathroom, pool area unkept,
Excellent
10.0
Good
6.0
Excellent
9.7
Good
6.0
Pros: Room was ok....nothing special
Cons: Very bland decor....bathroom wasn't great. One of the towels had a huge hair ball on it. Maid took the TV remote from the room
Excellent
9.7
Excellent
9.7
Pros: Room was very comfortable.
Cons: No fridge in room.
Okay
5.7
Excellent
8.0
Good
6.0
Excellent
10.0
Pros: The room was great!
Cons: The bar was understaffed at night.
Excellent
9.6
Excellent
9.3
Pros: The location is excellent and the room was large, bright and comfortable. Highly recommended.
Cons: The only negative is that they could have provided a softer kleenex.
Good
7.6
Cons: afraid to use anything because of the extra charges
Excellent
8.0
Excellent
9.7
Pros: Front desk staff was great.
Excellent
8.2
Pros: Easy walk to historic sites.
Excellent
8.0
Excellent
9.1
Okay
5.7
Excellent
8.0
Good
7.1
Pros: Clean, simple and nice staffs
Cons: There were no tooth brush and bath robes.
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: They are ALWAYS so friendly and accommodating. This year was no different. About ready to go ahead and book for the 5th consecutive year. Thank you!
Excellent
8.5
Excellent
8.8
Pros: Very helpful staff with great Old City location. Our view looked onto the cemetery where Benjamin Franklin is buried. Don't miss Old City Coffee at 1136 Arch St.
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
9.6
Pros: Excellent location, staff, comfortable beds, fridge and microwave. Easy self parking.
Cons: Loud street noise at times. Near fire house. Could use better sound proofing. Less noise at night. Bring ear plugs.
Excellent
10.0
Excellent
9.1
"Located in Society Hill, this hotel is within a 15-minute walk of Independence Seaport Museum, Independence Hall and Liberty Bell Center. Pennsylvania Hospital and Adventure Aquarium are also within 1 mile (2 km). 2nd St. Station is 9 minutes by foot and 5th St. Station is 13 minutes. "
Overall 8.1 Excellent
Based on 1,144 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Excellent
9.1
Excellent
10.0
Good
6.2
Pros: Location
Cons: The room and the bathroom had an awful smell. Please add better room and bathroom spray
Excellent
10.0
Pros: Very friendly and helpful staff
Mediocre
2.0
Excellent
10.0
Okay
4.5
Cons: I would say for the money it was not worth it. It was not that clean in my bathroom hotel. It was very noise, you could hear the traffic all night.
Excellent
10.0
Excellent
8.0
Excellent
8.0
Good
6.8
Pros: Efficient and good price
Cons: Uncomfortable room, and difficult to get a bottle of water. Overall just a workable stay
Excellent
9.1
Good
6.8
Pros: Rooms were nice, clean and comfortable. Hotel overall appearance was good and stylish.
Cons: Parking rates were outrageous. The bar was terrible and the drinks overpriced. I know the main restaurant/bar was closed for renovations, which explains the awkward positioning of the bar, but the prices for drinks were way too high given the bartender quality and overall market positioning which is heavily influenced by the bartender. Drinks were priced about 30% higher than they should have been, especially given the fact that I had to explain to the bartender how to make a simple drink like an old fashioned. Huge fail in an area where there are too many alternatives.
Excellent
9.7
Excellent
8.0
Cons: Paying $30+ for parking that should have been included
Good
6.8
Pros: The staff at the front desk were exceptional and extremely helpful. The doorman and valet were amazing providing information about the city and transportation.
Cons: The restaurant and bar were horrible! Service was slow and overwhelmed but they tried hard to provide service. Our burgers were not cooked properly. My burger was burned and my fiancé asked for medium rare and got well done. We sent it back and the burgers still were pathetic and not good. We ate them anyway we were starving after traveling all day. Later that evening after returning from dinner out and a bit of shopping we went to the bar for a night cap and waited 20 minutes before anyone even spoke to us and then another 20 minutes to get a simple captain and Coke and a lemonade -- needless to say we walked out!
Excellent
9.4
Excellent
10.0
Excellent
9.0
Pros: Clean room, everything worked. Staff was friendly. Decent restaurant downstairs. Nice view.
Cons: The waterfront location means you're a bit removed from everything else. No street parking, and self parking is thirty per night.
Excellent
10.0
Excellent
10.0
Pros: great location
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: I liked everything. It was a good hotel, clean, and safe.
Cons: I didn't like the restaurant or the food. I told the waiter how awful the food was and he immediately took it off my check. I did not expect that at all. I was willing to pay for everything. I wish I had just gone to a restaurant outside of the hotel, but was on a time crunch.
Good
6.8
Pros: Bed and pillows were comfortable, slept on queen bed.
Cons: Shower head needs better cleaning, in room coffee station not great. Water in lobby was $4 and no water in room except bathroom tap. Hotel not consistent in face mask rule, security guard and hotel guests not wearing mask or not wearing properly.
Good
6.2
Excellent
9.4
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Pros: Great concierge services, wonderful breakfast, huge bathroom, very convienient, walked all around the city, had late checkout, nice waterfront spaces.
Good
6.0
Pros: Convenient location right on the waterfront near some excellent dining options and a new "pop-up" park.
Cons: They checked me into an already occupied room when I first arrived at 3 PM and then made me wait until 6 to get checked in. When I was finally given a room, the nightstand had a layer of dust so thick I could write my name in it. The front desk told us they would have it cleaned while we were gone, but they did not. The rest of the room appeared clean, but how does that much dust build up in a room that is cleaned regularly? Furthermore, the bathroom had French doors which did not fully meet in the middle so privacy was a bit lacking.
Excellent
8.2
Pros: Waterfront view was very nice. Staff was friendly (we only interacted with the fromt desk). Clean room & hallways. Comfortable bed. Large bathroom.
Cons: Nothing spectacular, a prettt basic room. King bed, desk, desk chair, loung chair with ottoman, dresser, tv above dresser, coffee maker, empty mini fridge. It was a nice view but nothing luxurious. The wifi is paid, not included. $32 self park, $42 valet.
Excellent
8.2
Excellent
9.4
Pros: Great location, fun park right outside. Great staff & fantastic room!
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: Hilton is pretty much a hotel where you know what you can expect from them and it generally is a notch above their competition.
Cons: Security in the lobby at midnight when I arrived due to loud and obnoxious people at bar. Hard to hear upon check in which was late. They put me in a room that is exactly the OPPOSITE of my profile request. No room by elevator... put me right next to it. Neighbors partied all night and hotel phone didn't work to call to resolve issue. When I finally got it to work, they never resolved the noise. When I asked for the room to be refunded and cancel the remainder of my stay, they refused! Since when did we begin getting held hostage by hotel companies? Very unusual for Hilton brand, but this staff at THIS hotel have work to improve.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: We liked the location by the river, you get to see the view of the city and water. The staff was very professional, the rooms are modern and clean. We would definitely stay again, it was a great value for the price.
Cons: Nothing, everything was great.
Excellent
10.0
Pros: I love the energy from the staff to even the parking attendants. The pool was phenomenal and the breakfast was amazing. definitely a hotel to visit again when in the Phila I hope to visit the penns landing Hilton family again soon
Cons: Parking was expensive I ended up using street parking across the street and paying for the meter.
Excellent
10.0
Pros: I really didn't know what we had gotten ourselves into until we arrived. We were pleasantly surprised. This is the perfect location and is close to everything. There is an adorable little park right outside that has cute little events all summer long. I can't imagine staying anywhere else. Oh and did I mention the view??? Amazing!
Excellent
8.5
Pros: Profesional and friendly staff.
Cons: Parking way too expensive. 44 per night for valet and 32 to park yourself but gotta take 3 elevators and various walkways to get to your car.
"Located in Eastwick, this hotel is within 6 miles (10 km) of Fort Mifflin, Wells Fargo Center and Citizens Bank Park. Lincoln Financial Field and University of the Sciences in Philadelphia are also within 6 miles (10 km). Philadelphia Eastwick Station is 10 minutes by foot. "
Overall 8.0 Excellent
Based on 397 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.0
Excellent
8.0
Excellent
9.1
Excellent
9.1
Excellent
10.0
"Located in Southwest Philadelphia, this hotel is within 3 mi (5 km) of Fort Mifflin, Simeone Foundation Museum and John Heinz National Wildlife Refuge at Tinicum. Wells Fargo Center and Citizens Bank Park are also within 6 mi (10 km). Philadelphia Eastwick Station is 21 minutes by foot. "
Overall 7.4 Good
Based on 986 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
9.1
Pros: Very friendly staff , clean and welcoming. Comfortable bed.
Cons: Could use a better sound barrier between floors.
Good
7.4
Excellent
9.1
Excellent
10.0
Excellent
8.0
Pros: It has all inclusive facility. like swimming pool, basket ball play area, breakfast. Staff was good co-operative
Cons: Breakfast does not have vegetarian option.
Good
7.4
Pros: I liked the location and the spaciousness of the 2 bedroom unit. The beds were comfortable. The breakfast was good for a free breakfast.
Cons: Our room needed a remodel. It was clean but not super clean. Wall paper was peeling off. Carpet raised up in spots. The staff was not overly friendly or helpful. It seemed some workers were staying in the building. Not sure I felt very safe.
Excellent
10.0
Excellent
8.0
Good
6.8
Cons: They charged me $70 extra for two nights. Supposedly you can't take the food from the dining hall to your room BUT there's kitchenettes in the room
Mediocre
3.4
Excellent
8.0
Cons: Very dark parking lot, hard to find because the address is listed incorrectly almost everywhere. It's off Island Road.
Excellent
10.0
Pros: Clean, friendly, safe and convienence
Cons: Hard to find on GPS
Mediocre
2.0
Pros: I wasn't there!!!!!!!!!!!!
Cons: I couldn't cancel or reschedule or add additional dates. So I booked another hotel.
Excellent
10.0
Okay
5.4
Pros: Large room, full kitchen, comfy couch. Convenient shuttle ride to grocery store.
Cons: Room was threadbare-- carpets frayed, wallpaper peeling, sink in bathroom cracked. Kitchen was mostly unusable because there was only one giant pot and one tiny pot. I chose the hotel because it had free shuttle to the airport and free breakfast. I needed to leave at 4:45am for the airport and the shuttle started at 5 and breakfast at 6 making my two main perks useless.
Good
7.4
Pros: Clean rooms, comfy bed, close to airport with a shuttle
Cons: The staff wasn't as informative as I'm used to. I had to keep asking questions that hotels just usually tell you. I was never told the shuttle to the airport only runs every 30 minutes which ended up making us late to the airport. Outdated bathroom fixtures and millwork.
Okay
5.1
Pros: New years eve. The rooms need to be upgraded. The pull out mattress very thin and uncomfortable. Not the cleaness feeling. House keeping should take more time to ensure the rooms are cleaned. Wash cloths had stains. Rooms need a little more TLC
Okay
4.5
Cons: Staff was very rude and not helpful at all. We had many bags, and no one willing to help us with our bags. Any time we asked about information regarding the area, the staff's responses we negative and unhelpful. In the morning when we left for the airport, no one available to help us with our many bags in the cold and snow, and staff was unwilling to unlock lobby door to make transport of our bags easier. Will never recommend this hotel or stay here again.
Begin your Philly adventure at the Sheraton Philadelphia Downtown, celebrating a return to the Sheraton brand with all-new rooms and new fitness center in Center City. Part of Downtown Philadelphia's prestigious Logan Square neighborhood, our hotel features redesigned guest rooms with mini fridge and flat-screen TV with streaming services. Enjoy walking distance to Love Park, Philadelphia Museum of Art and Benjamin Franklin Parkway. Surrounded by subway and bus stops, and under a mile from 30th Street Station, our central location makes it easy to reach stadiums like Citizens Bank Park, Temple University and historic sites like the Liberty Bell and Franklin Square. As our guest, take advantage of our state-of-art fitness center with peloton bikes and free Wi-Fi. Plan an unforgettable event in our event venues, able to host 2,200 guests. Ask about our social distancing capacity charts.
Overall 6.9 Good
Based on 1,550 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Excellent
8.2
Excellent
10.0
Okay
4.5
Cons: We had 4 rooms on the same floor and travelling with young kids. There was a group of loud guests (they probably occupied 10+ of the other rooms considering they are treating it like a dorm and walking back and forth from it and slamming the doors) roaming around the hallways until 3am, called front desk and they weren't able to do anything. A group of them actually knocked on our doors at 3am repeatedly until I finally opened the door and ask them what they wanted and a guy asked if he can come into our room and I heard snickers in the back. I closed the door and they knocked again and I asked them if they were drunk and more laughing. Third time I called security on them. When I finally slept for maybe 10 minutes around 4am the fire alarm went off, we were on the 19th floor and the elevators were shut off and we couldn't reach the front desk to find out what's going on. We had our kids ready in case we have to walk down to the ground floor. The alarms went off for 30 minutes until there was an annoucement saying it was a false alarm. I suspected the other guests on our floor might have pulled the alarm. It's disgusting and the hotel did not handle the situation at all, no apologies whatsoever when we checked out in the morning.
Excellent
9.1
Pros: The hotel was very clean and well-kept up. Some of the furniture is a bit dated, but in great condition. Beds were extremely comfortable.The staff was very polite and helpful.
Excellent
10.0
Excellent
8.2
Pros: It all starts with first impressions. From the bellman to the reception desk, we were well attended.
Cons: Find a way to add some character to the lobby bar. A TV screen playing a fireplace provides comedy, not charm.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great location - clean - courteous - no complaints!
Excellent
8.0
Excellent
8.0
Excellent
8.0
Okay
4.0
Excellent
9.7
Pros: It was a great stay. Reviews were so so, and was worried. Nothing to be worried about! A little older building but beds are very nice
Excellent
8.8
Mediocre
3.7
Pros: Bed Where Uncomfortable Carpet and Couch Filthy
Cons: Pool had to Chlorine that Burnt the Eye's
Excellent
8.0
Pros: Friendly staff. Clean rooms.
Cons: The indoor pool area was drafty.
Excellent
8.5
Good
7.7
Pros: This was a very convenient location to downtown Philadelphia. The front desk staff were very pleasant. The room was adequate. The bathroom was clean. The water pressure and temperature in the shower were perfect. In the morning, I went downstairs to get coffee and mentioned that the coffee pot in my room did not work. The woman behind the counter made a note of my room # and gave me free coffee. I was pleasantly surprised. The valet staff was friendly, courteous, and efficient.
Cons: The check-in process took way too long. When I got there, there was a line of about 20 people and only one person at the desk. I came back 45 minutes later. There were about 25 people on line but they finally added additional staff at the desk. The carpet in the room was dated and wrinkled in places -- creating a tripping hazard. The coffee pot did not work. The outlet in the bathroom did not work. We checked our luggage the last day to enjoy a few more hours in Philly, and the bell hop was grumpy.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
10.0
Excellent
8.0
Mediocre
3.4
Cons: no free WIFI No breakfast No minibar no free parking for the guests
Excellent
9.4
Mediocre
3.7
Pros: Location was great.
Cons: I’d called a few days in advance to confirm my room and some details of the trip which went well. The hotel was accommodating over the phone. Upon arrival, none of the confirmed items were true. The room was dirty, other customers had received the same requests i made despite me checking in hours before them and the overall staff was rude about the process. I’ll find a Marriott next time.
Excellent
8.8
Good
6.2
Good
7.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
6.0
Mediocre
3.7
Pros: It’s location
Cons: Out of date deco No parking
Okay
4.0
Pros: Nice lobby
Cons: Bad staff, outdated rooms
Good
6.0
Pros: Room was ready on time
Cons: Not the room I payed for.
Okay
4.5
Pros: Lobby looked nice
Cons: I booked a room with a king size bed and received a room with two double beds which was not ideal for it just being me and my girlfriend. They told me valet parking would be cheaper then parking in the garage across the street and I am glad I checked because valet for two days would have costed me roughly 100 dollars and at the garage I paid 44. There was a band aid in the bathroom but other then that the room seemed to be cleaned okay. But there was no fridge and WiFi was 15 dollars a day.... honestly better off staying at a hotel that’s a little more expensive but comes with free parking and WiFi.
Excellent
8.0
Pros: The view from my room (717) was amazing. The room itself was clean and comfortable. I was attending a symposium at Drexel, so this hotel was within walking distance which was nice.
Cons: The hallways needed updating. The carpets were stained and needed replacing. Also the elevators, although there were 6, were frustrating. I arrived exhausted from my flight at around 10pm. All of the elevators were not moving but stopped on high level floors. There were 25+ people waiting and it look 3 elevators until I was able to get on, which took about 5 minutes or so. I was just ready to get to my room and to see 3 elevators not moving but on high level floors and having to wait for one to fill and dispatch before being able to signal for the next...and then again because the second was full... I just wish they were programmed to have 2-3 always programmed to return to the lobby. In a hotel that size there will always be guests in the lobby wanting to go to rooms
Okay
5.7
Excellent
10.0
Okay
5.3
Cons: dirtly, unfriendly
Good
7.3
Pros: The staff was great suoer friendly and knowleadeable.
Good
6.0
Cons: Difficult check in , limited room service ( late in day) minimal food options in hotel
Excellent
9.1
Excellent
8.8
Cons: Requested King Size Bed given Queen. Parking very expensive 26.00 for 8 hrs of parking time. No discount as a hotel guess.
Excellent
10.0
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Philadelphia Accommodations
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