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Philadelphia hotels near Independence Seaport Museum
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Best Philadelphia hotels near Independence Seaport Museum
A Contemporary Hotel at the juncture of Drexel University and UPENN Campuses in PhiladelphiaThe Study at University City is inspired by the unique, vibrant and progressive spirit of University City. The 145,000-square-foot hotel features 212 guestrooms, approximately 7,000 square feet of event space and Co-Op, a 105-seat restaurant and lounge. A prime location at the corner of 33rd and Chestnut Streets in West Philadelphia, The Study at University City is an urban retreat where visitors, culture seekers, professors, students families and locals intersect to enjoy welcoming spaces and approachable hospitality
Overall 9.1 Excellent
Based on 746 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: New and clean. Very close to Drexel and Penn campuses
Cons: A little more counter space in the bathroom.
"Located in Center City, this spa hotel is within a 5-minute walk of Reading Terminal Market, Pennsylvania Convention Center and City Hall. Jefferson University Hospital and Liberty Bell Center are also within 15 minutes. 13th St. Station is only a 2-minute walk and 11th St Station is 2 minutes. "
Overall 8.9 Excellent
Based on 1,571 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Pros: Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location
Cons: General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
Excellent
8.0
Excellent
9.0
Pros: I loved the great service from the beginning of my short stay to the end when the end when they fond a great deal on my long cab ride with a reputable driver. The room size was great and I really loved aall the extras that came in my room
Cons: I didnt like the BED BUGS I got whil e there
Excellent
9.1
Pros: First-rate, top-of-the-line, fully equipped gym. The dry sauna in the men's locker room was the best I ever experienced. The quiet relaxtion room with the lounge chair was a nice bonus.
Cons: The toilet in our room wasn't flushing properly. Luckily, the staff gave us another room almost immediately. The steam room in the men's locker room was out of service for repairs. Hopefully, that will get repaired soon.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Good
7.7
Good
7.1
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Being able to travel with your dog is great.
Excellent
8.0
Excellent
9.7
Excellent
8.2
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
8.2
Good
6.2
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
8.6
Excellent
9.4
Excellent
10.0
Excellent
9.0
Excellent
10.0
Pros: My friend and I stayed for only 1 evening to see a concert at the Electric Factory.
Excellent
9.7
Pros: Location was prefect for walking around town to all the sites
Excellent
10.0
Pros: The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
Good
7.6
Pros: Friendly staff, good area
Cons: Cost of parking. $38 a night, plus 20% tax, plus $12 if you have a "oversized" vehicle
Excellent
8.0
Pros: Front desk was very accommodating upgraded us to deluxe king room upon check in
Cons: Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
Excellent
8.5
Pros: Location & room were great
Cons: Air conditioning was bad, after repair it was barely adecuate
Excellent
10.0
Pros: The location was perfect. The beds were very comfortable and the staff was amazing and very accommodating to our requests. Would stay there again anytime.
Excellent
10.0
Pros: I was very impressed with the restored lobby and the finishes throughout the hotel. The original design aesthetic from the 1930's creates this luxurious feel and it is carried through the interior design from lobby to the guest rooms. The location is unbeatable, with subways, restaurants, and entertainment minutes away. The gym facilities were definitely nicer than many hotel fitness facilities I've seen in my travels. The staff at every interaction was helpful and friendly. The lobby for drinks has a great vibe, too! Overall a great experience.
Excellent
8.0
Pros: Not for family's & a little outdated. The location is amazing!
Excellent
10.0
Pros: The staff and hotel were wonderful.
Cons: They ran out of cucumber water, but we did drink a lot of it.
Excellent
10.0
Pros: Location, friendly staff, tall building and in Club Level extra security as it is accessed by room key only. Incredible view.
Cons: Restaurant is kept too cold and makes the food grow cold quickly. Also the staff want to impose their wishes upon the client, by insisting the client sit somewhere instead of allowing the choice to the client. In this case it was a mere nuicianse as my party & I instisted more to sit where we liked.
Excellent
9.4
Pros: Room 2723....that view!
Cons: Lose the revolving door entrance, please.
Good
7.7
Pros: Robes, shower was nice , room was quiet.
Cons: 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
"Located in Center City, this hotel is steps away from Free Library of Philadelphia and City Hall. Reading Terminal Market and Pennsylvania Convention Center are also within 10 minutes. 13th St. Station and City Hall Station are within a 5-minute walk. "
Overall 8.9 Excellent
Based on 1,027 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
9.3
Pros: Location location location. Recently redone so very updated/modern. Let us check in very early. Nice toiletries.
Cons: Double lock on door didn't recede so you had to jerk handle to be sure door closed.
Good
7.7
Pros: Location
Cons: My room was not ready till 5pm.
Excellent
8.0
Pros: Bar/lounge area very nice, staff extremely friendly and helpful.
Cons: Key card system for elevator and room access were not functioning correctly and posed issues for must guests.
Excellent
9.1
Good
7.4
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Cons: It was all good
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Excellent
8.0
Excellent
8.8
Good
7.7
Excellent
9.4
Excellent
8.0
Good
6.5
Excellent
10.0
Excellent
8.3
Pros: I liked how it was decorated.
Cons: There was hair in the shower.
Good
7.6
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Pros: This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!
Cons: It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
Excellent
9.4
Pros: When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
Excellent
8.0
Cons: It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
Excellent
10.0
Pros: The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back!
Cons: $50 to park your car is kind of expensive but you get a full 24 hours.
Excellent
10.0
Pros: Fantastic Historic Building thats been successfully converted to a hotel. Good quality Fitness Center with free weights, machines, and cardio options. All the equipment worked.
Mediocre
3.1
Pros: Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door.
Cons: Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
Good
7.1
Pros: The room was gorgeous and the staff were very nice.
Cons: The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
Excellent
10.0
Pros: Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area.
Cons: N/a
Excellent
9.7
Pros: The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location!
Cons: The valet parking was a bit pricey but it was very convenient and no stress.
Excellent
8.8
Pros: We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
Excellent
8.0
Pros: very cool, unique hotel
Cons: bed was WAY too soft
Excellent
10.0
Pros: Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center.
Cons: Pool wasn't heated.
Excellent
9.3
Pros: Nice hotel, nice rooms, good location.
Cons: Staff not knowledgeable about local area. Parking fee exorbitant( the most I ever paid for parking, anywhere, anytime).
"Located in Old City, this luxury hotel is steps away from Independence Mall, Independence Hall and Liberty Bell Center. Pennsylvania Hospital and Jefferson University Hospital are also within 15 minutes. 5th St. Station is only a 2-minute walk and 8th St Station is 7 minutes. "
Overall 8.9 Excellent
Based on 834 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.0
Pros: Very clean, comfortable, good bar/restaurant attached.
Cons: Only half of a shower door with no curtain so the shower head sprayed water all over the floor. Alice in Wonderland theme was a little much.
Excellent
10.0
Pros: I had a great experience staying at Monaco, from price to service everything was perfect.
Cons: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.
Excellent
10.0
Pros: Great service, clean room, friendly staff, creative decoration of the room, the view was great
Cons: We should have booked an extra night
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: free coffee
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
6.2
Cons: I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.
Excellent
9.7
Pros: The hotel is next to the historic district. I visited 5 museums in one day—all within walking distance. i came back to the hotel to rest in between visits.
Cons: TV didn't work well.
Excellent
8.8
Pros: Staff was awesome. Our second room was amazing.
Cons: Our first room was noisy the shower didn't get hot and the valet was an hour wait to get your car
Excellent
9.7
Pros: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.
Cons: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.
Excellent
9.7
Pros: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.
Cons: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.
Excellent
10.0
Pros: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.
Cons: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.
Excellent
8.0
Pros: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.
Cons: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.
Okay
5.1
Pros: Nice location for nightlife and history tours.
Cons: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.
Excellent
10.0
Pros: Slick decor with a wonderful bathroom and a fabulous view overlooking the historic district.
Excellent
10.0
Pros: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!
Excellent
10.0
Pros: Each and every corner of the hotel is just amazing. Love it!!
Excellent
10.0
Pros: Room, hotel location comfortable
Cons: Staff friendly and helpful. Great location for walking
Good
6.2
Pros: Nice hotel, amazing location
Cons: These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free
Excellent
10.0
Pros: We got the corner king spa room and couldn't be happier. The room was spacious, and the views made the room look even bigger. The bathroom was on point, and the big soaking tub was great. We usually stay closer to Rittenhouse square but we didn't mind this location too much, there is tons to do in this part of downtown! The staff was very friendly and made check-in and check-out a breeze.
Excellent
8.5
Pros: Great location for my work. Great restaurants in walking distance.
Cons: Nearly ruin my shirt with a rusty iron.
Excellent
8.8
Pros: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.
Good
7.1
Pros: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!
Cons: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.
Excellent
10.0
Pros: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.
Excellent
10.0
Pros: The location was great, close to everything. Also the room and bathroom was large for a city hotel. Lastly great customer service.
Cons: Nothing
Excellent
9.7
Pros: We love the staff as they are professional and fun. They offer free happy hour and coffee in am! This is a big deal and makes people feel welcomed. The rooms are stylish and cozy! We had a 2 month and 14 month old children who loved it too!
Cons: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)
Excellent
9.7
Pros: Location across from Independence Hall and near great restaurants In room honor bar Elegant lobby and sitting area.
Cons: A bit pricey.
Our Art Deco classic digs with a modern twist in the middle of Center City prove the perfect launching pad for exploring our Rittenhouse Square neighborhood and beyond. With easy access to a thriving culinary and arts scene, a tranquil urban park and multiple means of public transit, we can't think of a better place to call your Philly home. Inside our beautifully converted, 1920s building, you'll be quietly seduced by our luxurious amenities and air of intrigue. We can't wait to let you in on the secret.
Overall 8.8 Excellent
Based on 525 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: I have stayed at Kimpton hotels on the east and west coasts and I have always had an excellent stay. The rooms are clean and well decorated, the rates reasonable, the staff warm and welcoming and the customer service exemplary.
Excellent
10.0
Pros: I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
Excellent
10.0
Pros: My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
Excellent
8.0
Pros: Clean room, comfortable bed, friendly staff at front desk. Very good coffee available in lobby in morning. Good location.
Cons: We booked 12 rooms for bridal party for Friday and Saturday nights through Kayak, and also had arranged wedding block of 20 rooms through hotel. We were told by Kevin that bridal party could extend their stay to add Thursday night through the block, however when bridesmaid tried to do so, she said hotel did not cooperate and she booked a different hotel instead. Many of our booked rooms were not ready by hotel's check in time of 3 pm. Room and bathroom very small. Hotel was full during our stay; many long waits and delays with 4 elevators available.
Excellent
9.7
Pros: I always stay here completely love it great beds, rooms is large and comfortable and the onsite restaurant is top Notch! Will be back for sure
Cons: Room was a tad cold this time but only because it's winter and the room was on the outside facing wall of the hotel. I'd recommend an extra blanket if you're street facing with a few windows.
Excellent
10.0
Pros: The hotel was pet friendly
Cons: Hotel need a pool
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Pros: I was traveling with my toddler niece and the staff was very helpful, accommodating and nice. We are very grateful.
Excellent
10.0
Pros: The whole set up was lovely. The artwork in the hotel is great and the room is very clean and welcoming as well as the staff.
Cons: I got to Philly early but there wasn't an available room until the usual check in time, 3:00.
Excellent
10.0
Pros: Location. Friendly staff. Clean and well appointed rooms. Good coffee in the mornings; manager reception in the evening. Very nice bar with inventive cocktail menu.
Excellent
9.6
Pros: I liked the fact that the hotel is centrally located to shops, dining, and entertainment in Philly. We specifically stayed here to celebrate my birthday at nearby Amada, a tapas restaurant (Excellent food by the way!). A big plus was that there was no additional fees for having our dog stay. The hotel reminded me of the hotels in Northern Europe I've stayed in with the rooms being designed with very clean lines, wood, and metal. I liked the lobby area with the fireplace and hanging out with other people staying there with their dogs. Room was facing an alley way and it was very quiet. Bath was adequate size with full tub and shower. Definitely coming back and staying here for the Spring when the sun comes back out after all this snow!!!!! Good value overall.
Cons: Eat in breakfast was overly priced just like every other hotel on the planet. Seriously, $9 for two eggs?!?!?!?!?
Okay
4.0
Pros: Location
Cons: 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
Good
6.0
Cons: Very disappointing deluxe room
Excellent
10.0
Pros: We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of!
Cons: No complaints!
Excellent
8.8
Pros: Friendly staff. Good location.
Cons: $50 for valet parking. Still not sure where they parked the car....
Good
7.1
Pros: My fiance and I visited for the holiday weekend. Staff was very friendly and helpful. Room ammentities were updated. Great views of city (of your on the right side of the building). king size bed was nice to have although it wasn't especially soft. Room was cleaned every afternoon for when we returned. They have decent free wine ever day between 6 and 7. The hotel lobby and elevators and hallways were nicely decorated, full of art.
Cons: Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.
Excellent
10.0
Pros: We loved the service and the wine hour. Great ambiance in the lobby. Will definitely stay at Kimpton hotels again.
Cons: None.
Excellent
8.0
Pros: Was exactly what we were looking for. Decent view, amazing location, comfiest beds ever. Room service all night... Snacks and drinks in bed. Perfection.
Cons: Having the room right next to another and being able to hear entire conversations... That was odd.
Excellent
10.0
Pros: Clean, friendly and helpful staff. Great location.
Excellent
9.4
Pros: Friendly and accommodating staff Plenty of nearby restaurants
Cons: No business center (but front desk was helpful)
Excellent
8.8
Pros: Great located, clean and comfiy. pretty new rooms. Nice staff
Cons: No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
Excellent
10.0
Pros: Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly!
Cons: 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
Excellent
8.8
Pros: It was fine for an overnighter.
Cons: Room wasn’t ready 30 minutes after check in time. Bar credit was supposed to be applied but wasn’t until I inquired.
Excellent
8.5
Pros: The staff was very good and the location was excellent.
Cons: Our room was not ready until 45 minutes after the check time. The bed was not comfortable.
Excellent
8.2
Pros: Central location. Courtesy, friendliness and eagerness of staff.
Cons: Coffee machine was initially delivered with only decaf coffee and black tea K-cups. Manager on duty stated that hotel had run out of regular coffee. Luckily, some was found and delivered shortly thereafter.
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown hotel, which serves as the cornerstone of the new Frenc h Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this 4-star Philadelphia hotel provides the ideal setting, just minutes from the convention center and historical attractions.
Overall 8.7 Excellent
Based on 1,090 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Okay
4.8
Cons: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel
Mediocre
3.1
Pros: Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.
Cons: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.
Excellent
10.0
Pros: Location is perfect for shopping and eating. Room was quiet, clean and comfortable. Staff were warm, welcoming and helpful. Loved the slippers, thick towels and soft sheets. Lanvin bath products - wow!
Cons: Nothing. I would easily stay here again if I can find a good rate.
Excellent
10.0
Pros: Excellent location. Great bed. Gym was good
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home.
Cons: I little pricier than I would have liked.
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
7.1
Excellent
10.0
Pros: Rooms were very comfortable and just big enough.
Excellent
9.0
Excellent
8.0
Cons: Te walls are paper thin. You can hear what everyone is doing around you.
Excellent
8.0
Good
6.0
Pros: I booked my stay with the Sofitel through Kayak and the hotel reservations staff completely LOST my pre-paid reservation. After I thought I had resolved this issue, the hotel staff charged me AGAIN for the reservation because the check out staff was different than the staff I worked with to check in. The staff does not communicate with each other. I will never book a room with this hotel again.
Mediocre
2.0
Cons: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.
Excellent
10.0
Pros: Sofitel staff was extremely attentive and they helped make my stay especially pleasant. The Concierge made perfect recommendations to restaurants (for both taste and ambiance) nearby that we could walk to, and their bell and valet staff were very helpful and always greeted us with a smile.
Excellent
10.0
Pros: The staff and service were impeccable.
Excellent
10.0
Pros: Great stay, great location
Good
7.4
Pros: The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.
Cons: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.
Excellent
10.0
Pros: We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.
Excellent
8.0
Pros: Everyone was friendly, my room was rather large and I enjoyed the ambience.
Cons: My room was mainly clean but I felt like certain surfaces needed another wipe.
Excellent
9.6
Pros: Very friendly staff, outstanding room in the category.
Excellent
9.6
Pros: Luxurious and beautiful. The staff are very friendly and helpful. The lobby and restaurant are very well decorated and comfortable. The room bathroom is great, especially the shower. There was a Keurig and Bose stereo.
Cons: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.
Excellent
10.0
Pros: The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!
Excellent
10.0
Cons: Everything was great!
Excellent
8.0
Pros: Love the hotel and the location. The bar was nice and the French fries late night were amazing.
Cons: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!
Excellent
10.0
Pros: The staff was the best part. They went above and beyond to make my stay the best it could be.
Cons: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.
Excellent
10.0
Pros: I love all the little extras that the Sofitel in Philadelphia provides… Waters that you don't pay for and offers of more water on request. A really comfortable chair to sit at at the desk, multiple outlets for electronic things, a good blow dryer, a fabulous bed for comfort, great decorating and design that is amazing.
Cons: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.
Best Downtown LocationVisit the Holiday Inn Express Philadelphia Midtown and surround yourself with a convenient, clean and comfortable atmosphere in downtown Philadelphia. Our Midtown Village location is within walking distance to the Pennsylvania Convention Center, a variety of shops, and over 40 restaurants within two blocks. No matter what hospital or company you are visiting, our hotel is in a great location to be on time for your appointment or interview. Thomas Jefferson University Hospital, UPENN, Temple University, Wills Eye Institute, Aramark, and Comcast are just a few companies near the hotel. Just a short walk to Philadelphia's historical sites: The Liberty Bell, Independence Hall, National Constitution Center, Betsy Ross House and the Museum of the American Revolution. Afterwards, visit the nearby Reading Terminal Market for a quick cheesesteak and soft pretzel or stop into the local Starbucks!Coming to town for a game? Our hotel is a short subway ride away from Lincoln Financial Field, Wells Fargo Center and Citizens Bank Ball Park.When visiting, you will experience our renovated guest rooms and seasonal outdoor pool deck. Our complimentary deluxe breakfast bar, Wi-Fi and on-site Fitness Center featuring Precor equipment, are just some of the free amenities we provide our guests.
Overall 8.7 Excellent
Based on 344 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
8.3
Good
6.5
Pros: Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.
Cons: Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.
Excellent
10.0
Pros: Breakfast was wonderful! Staff very kind and helpful.
Excellent
8.0
Excellent
8.0
Excellent
10.0
Pros: great location, very clean, friendly staff
Cons: everything was great-- no complaints!
Excellent
9.1
Pros: Great breakfast. Staff was excellent
Cons: Parking arrangements
Excellent
8.2
Pros: The Bed was comfortable. Convenient location with Parking
Cons: Breakfast was average
Excellent
9.4
Pros: Staff were all personable and helpful. Room was appointed nicely.
Cons: The sound insulation between rooms that share a door is poor.
Excellent
8.0
Excellent
9.4
Excellent
9.7
Good
6.0
Pros: Staff.
Cons: Horrific city parking garage. Construction going on all day vibrating entire hotel.
Excellent
9.0
Pros: Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown
Cons: The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.
Excellent
10.0
Pros: Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.
Excellent
9.0
Pros: Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car.
Cons: Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.
"Located in Center City, this hotel is within a 10-minute walk of Walnut Street, Rittenhouse Square and Mutter Museum. Reading Terminal Market and Pennsylvania Convention Center are also within 15 minutes. City Hall Station is 6 minutes by foot and 13th St. Station is 10 minutes. "
Overall 8.5 Excellent
Based on 1,871 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Good
6.8
Excellent
9.4
Excellent
10.0
Excellent
8.5
Good
7.4
Pros: Good size rooms
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
8.0
Excellent
10.0
Pros: clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets
Cons: Daily parking was over $40/night
Excellent
9.4
Pros: Interesting design and great pool
Cons: The elevator was way to slow. We waited 10 minutes for the elevator at 5 in the morning and almost missed our Uber reservation.
Excellent
10.0
Pros: The bed was so comfy!
Cons: I needed a conditioner refill im my shower.
Good
7.0
Pros: Liked the staff - very nice. Also liked the reduced price for parking.
Cons: Lots of construction. Our recently renovated room was dingy in the bathroom already. Elevators taped up and walls exposed in the public areas (like hallways).
Excellent
8.8
Pros: Great location, clean and very friendly hotel staff.
Cons: The Art Bar left a lot to be desired. Poor food and service.
Excellent
8.2
Pros: The bedding is super comfy and the overall look is modern and very pleasing. Great staff.
Cons: The room was a tad too small for me.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.5
Pros: Staff was very responsive in dealing with very loud neighbors. Great service!
Cons: High price but worth it.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Pros: Fast check in despite chaos in parking garage.
Cons: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.
Excellent
8.0
Pros: Clean & facilities are modern
Cons: Room is describe with "city view", only view is an office building across our room. No full service restaurant in the hotel but walking distance to everything.
Excellent
9.4
Pros: Great location & value. The staff was EXCELLENT!
Cons: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Beautiful boutique rooms
Cons: N/A
Excellent
10.0
Excellent
8.2
Excellent
9.3
Excellent
10.0
Excellent
8.0
Pros: The fact that, even though the renovation construction is going on, they made a good attempt to overcome it insofar as guests were concerned. I'm looking forward to staying at the Sonesta when renovation if fully complete.
Okay
4.8
Pros: Close to local attractions. Walking distance to many shops, restaurants, Franklin Institute, Art Museum, and Love Park. Short drive (15 minutes) to Old City and Penns Landing.
Cons: Beds were very firm- uncomfortable, but maybe suitable for others. Rooms are small. You can hear all noise- doors shutting in hall, elevators, guest conversations. Online photos made it look much more luxurious than it actually is.
Excellent
8.0
Pros: Location
Good
6.5
Cons: Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.
Excellent
8.0
Pros: The staff was friendly, respectful and professional.
Excellent
9.1
Pros: the view and the room was lovely, the hotel is close to the city hall and to the museums. Bar on the first floor is good.
Cons: The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....
Excellent
10.0
Pros: It's clean, the rooms are really nice, and it's in a great location.
Cons: I have no complaints. This place was awesome.
Excellent
9.7
Pros: Great location to tourist sites. Rooms are moderdon, clean, spacious.
Cons: Room are not very sound proof.
Good
6.0
Pros: Noisy and crowded they day we were there a plain clean serviceable hotel
Cons: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored
"Located in Center City, this hotel is steps away from Free Library of Philadelphia and Reading Terminal Market. Pennsylvania Convention Center and City Hall are also within 10 minutes. 13th St. Station is only a 2-minute walk and 11th St Station is 4 minutes. "
Overall 8.4 Excellent
Based on 2,460 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.5
Excellent
10.0
Excellent
9.4
Good
6.5
Excellent
9.7
Good
6.5
Excellent
10.0
Excellent
8.5
Cons: My bill was a little confusing because I booked through a third party
Good
7.7
Excellent
10.0
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Cons: Would have liked free internet for the price we paid.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Close to Center City, comfortable room and beds, quiet for sleeping in.
Excellent
8.3
Pros: Nice location and up to date hotel.
Cons: Staff was ok. I didn't use any of the amenities.
Good
7.7
Pros: Overall everything was very good.
Cons: Bedbugs in our 1st room, discovered tge next morning. They promptly moved us to another room And were very helpful. But we felt they should have credited us for the first night.
Excellent
8.0
Pros: Hot apple cider in the lobby was a nice touch.
Cons: Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.
Good
7.4
Pros: Room was comfortable.
Cons: Need to let people know about additional fees in advance.
Excellent
10.0
Pros: To put it simply, the staff is friendly, beds are amazing (king bed) and it is a great location to explore the city of Philadelphia. Had a great time and would stay here again.
Cons: There seem to be many kids running around but it was fine. Could not explore the pool since it was small and filled with children.
Excellent
8.3
Pros: Beautiful hotel with nice facilities. Perfect location in Center City.
Cons: Paying for internet seems ridiculous in 2014. I travel alot and most hotels don't charge or waive if you are a member of the frequent stay program. I stay at the Lowes across the street and they always waive the fee since I'm a member of their Lowe's First program.
Excellent
9.3
Pros: Connected to convention center
Cons: When I had to add another night on because of the weather , they did NOT Match the price but charged double. The hotel was empty too. Parking car was quoted wrong by reservation plus very expensive compare to cost of room on Kayak. Also, we called down to get our car from valet & they did not put it on the list to be brough up.
Good
7.4
Pros: The location of the hotel is the definition of ideal. Many modes of public transit are easily accessible.
Cons: Just on principle, any hotel should be able to provide free, or, at minimum, reduced fee parking. This hotel has neither. Be ready to fork out another $40/day for parking.
Excellent
8.5
Pros: The hotel was right in Center City. Plenty to do within walking distance. Housekeeping was outstanding.
Cons: The front desk was woefully understaffed considering the number of people staying in the hotel. They also charge for Wi FI service...$17/day.
Excellent
8.0
Pros: Hotel was very nice, great location, accommodating staff.
Cons: Free wifi should be a given considering the price of $200/night.
Excellent
9.1
Pros: Staff was excellent. Location great for location to market and historic visit to Philadelphia.
Okay
4.5
Pros: The restaurant in the hotel was great, great service.
Cons: Our floor/room reeked of weed when we got back from dinner and our TV/cable didn’t work our last day. It took staff an hour to come up to our room just to tell us there was nothing he could do.
Excellent
9.0
Pros: Comfortable bed, clean room, good location.
Cons: They charge for wi-fi. Charging for wi-fi is ridiculous in this day and age. Inexpensive motels and hotels provide free wi-fi and the Marriott does not---that is a major con about this hotel.
Excellent
10.0
Pros: I liked the Downtown Marriott because it was in a great location, to everything that I needed. It was right next to The Reading Terminal which has great ethnic foods. The staff was very friendly. The valet whose name was Tervin( I'm pretty sure) was very polite. The woman in housekeeping on the seven floor was accommodating to our needs. I will definitely go back to this hotel.
"Located in Center City, this hotel is steps away from Pennsylvania Academy of the Fine Arts and City Hall. Pennsylvania Convention Center and Reading Terminal Market are also within 5 minutes. Race Vine Station and City Hall Station are within a 5-minute walk. "
Overall 8.6 Excellent
Based on 603 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.8
Good
6.5
Excellent
8.2
Pros: Great location. Comfortable rooms. Bar staff was very efficient.
Cons: Staff needs to be trained better. Could not provide recommendations for restaurants around. Breakfast plan was confusing. Staff made mistakes and brought out wrong order.
Excellent
10.0
Excellent
10.0
Pros: I decided to take a quick Labor Day weekend vacation and the Aloft Downtown Philadelphia was amazing. You can’t beat the price (especially for the location), and everything was so lovely: the lobby bar is fabulous, the desk staff is friendly and helpful, and the rooms are clean and comfortable. The AC unit was definitely a bit loud, but worth it just to have powerful and working air conditioning! I will definitely be staying here again.
Excellent
9.7
Pros: I was at a conference at the convention center, and this was such a convenient place to stay -- it's essentially *in* the convention center, without feeling too close. Very comfortable place, attentive staff, and well styled.
Cons: Bed was just a little uncomfortable, and the placement of the bathroom in the room was also a little awkward. The door is a slider and doesn't fully close -- and is also effectively right next to the bed. So, that was a little awkward when one of us was in the bathroom and the other was right outside.
"Located in Center City, this eco-friendly hotel is within a 5-minute walk of Walnut Street and Rittenhouse Square. Kimmel Center for the Performing Arts and City Hall are also within 15 minutes. Walnut Locust Station is 6 minutes by foot and City Hall Station is 9 minutes. "
Overall 8.3 Excellent
Based on 1,642 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Fitness facility is great.
Cons: Some rooms are in need of a little tlc.
Excellent
10.0
Okay
4.0
Cons: Racist white staff.
Good
6.5
Cons: They didn't have my reservation and they charged me $281 in addition to the $206 I paid to getaroom. I explained that and showed my reservation to the desk clerks when I arrived and when I left and the t have still not removed the extra charge.
Good
7.7
Pros: Location was close to rittenhouse square but a 30 minute walk to independence hall/liberty bell. Parking was $40- It was so close to all the shopping and stores though.
Cons: The room was great- had a corner room so lots of light- only issue was there was some questionable stuff on the bathroom door- room definately needed to be cleaned a little more indepth.....
Good
7.7
Pros: Overall stay is really nice and comfortable. Staffs are very nice and professional.
Cons: Our room is pretty comfortable except that the bathroom seems like it’s not heated or there is no insulation on the walls it feels like it’s 10 degree colder than the room itself. Water takes a long time to heat up as well. Also there was a fire that broke out the very first night of our stay. Everyone has to evacuate the room and stay in the lobby then got moved to the ballroom. We were able to go back to our roll in about an hour. Just our luck I suppose.
Excellent
8.0
Pros: I like that staff was quick to upgrade my room and give vouchers for free breakfast and beverages, after issues of a/c and tub drain. Made me feel like a valued customer even though I had a cheaper room.
Cons: Would have like a bigger fridge, w/ small freezer for ice cream. And maybe 2 water bottles per day instead of just one.
Excellent
8.0
Pros: good beds, spacious and clean room, excellent location
Cons: We arrived at 7 pm and rooms was not cleaned and ready. Had to wait to get a room for 20 min.
Excellent
8.5
Pros: The rooms were comfortable, clean and quiet. Some of the furnishing could be updated, but we used it for sleeping, so it was fine. Close to Rittenhouse square and plenty of shopping, restaurants and entertainment.
Cons: There was a lack of food amenities, only 2 higher end restaurants with limited open availability. Small coffee area with some snacks.
Good
6.5
Cons: The last night there was a group of drunk people outside my room. They were fist fighting and screaming from 3am-5:30am. Eventually, security had to come a haul them to the police station. It was very violent and scary. One young man was begging everyone (security included) to beat him to death. Quite frankly, I will not use Kayak to book rooms unless they reimburse me for a night.
Good
6.8
Pros: This hotel was a decent value and the bed was comfortable. The location is excellent.
Cons: Safety: We checked in with several couples. One couple opened the door to their room after checking in and heard the TV on and saw someone's work boots on the floor by the bathroom. The hotel clerk had given them the keys to someone else's occupied room! The next morning, someone opened the door to my husband's and my room while I was sleeping. I called out my husband's name and the person closed the door. My husband ran out of the bathroom and checked the hall, but no one was there. Thank goodness we had closed the extra security slider so they could only open the door about an inch. Otherwise, who knows what would have happened. After that, we were anxious the whole morning until checkout. Thank goodness our stay was only one night.
Excellent
8.0
Pros: Always a good stay..never an issue.
Excellent
10.0
Pros: We got a tremendous deal and enjoyed a junior suite (with separate seating area).
Excellent
8.5
Excellent
10.0
Okay
4.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.5
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
6.5
Excellent
10.0
Excellent
8.5
Excellent
8.2
Good
6.2
Pros: Clean, friendly
Cons: Expensive, not as many amenities as other hotels up the street
Good
7.7
Okay
5.1
Good
6.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Okay
4.8
Pros: King sized bed.
Cons: Way over priced, took forever to get water sent up to our room, parking is expensive too...
Excellent
8.5
Pros: My wife is from the Philly suburbs and we like to take a trip down to Philly for a night each year in January to have something to look forward to after the holidays are over. We've previously stayed at the Sofitel and enjoyed it, but the Radisson Blu Warwick was considerably less expensive for a one-night stay this go-round so we decided to switch it up. We had a really nice experience. Our room was comfortable, though did not have a view at all except for the run-down building directly adjacent to the hotel. That's to be expected when booking through a third-party vendor, I suppose. Beyond that, we enjoyed the place quite a bit. Nice lobby, nice staff, decent beers on draught at the hotel bar and they even gave us a couple of toothbrushes and toothpastes when we realized we lost ours. We'd definitely stay again!
Cons: The shower took a considerable amount of time to heat up to a comfortable temperature, so just keep that in mind before you jump in and rush through a lukewarm shower. The in-room refrigerator was a nice touch but it actually wasn't set to cool, which we didn't realize until our leftovers spent the night in it. Our room was about 40 feet down the hall from the elevator bank, but we could hear the ding they make when the elevator arrives pretty clearly.
Excellent
9.6
Pros: I liked everything about the hotel, it was great. I wish I could stay longer.
Cons: When I got there my reservation was canceled I don't know why but they help me to get an other one right away.
Good
7.3
Pros: The lobby and decor
Cons: The wait time at the desk, the cigar smell in the lobby.
Good
7.6
Pros: The hotel lobby was very nice
Cons: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.
Good
6.6
Pros: Very nice lobby and good size rooms.
Cons: We had 15 rooms for my daughters wedding. Our room at check in had a dirty coffee cup and used toothbrush at the sink. We had the room re cleaned but imagine how I felt as mother of the bride when 3 others were talking about their dirty room at the rehearsal dinner! The worst room was a aunt who's bed was made with dirty sheets, tv on, trash on floor and dirty bath. Gross
Excellent
10.0
Pros: The room was spacious and comfortable, also very clean
Cons: Didnt like the square shallow sink in the bathroom. Looks great but not functional or user friendly at all
Excellent
8.8
Pros: I liked the boutique quality of the hotel. There was an attempt to provide a Luxury touch throughout the interiors of the hotel. The price through Kayak was great and allowed me to stay in what seemed to be the most central location in Philly.
Cons: There were some crumbs in my room floor. But other than that he room was great.
Excellent
8.2
Pros: Hard to beat the location for shopping and restaurants. Staff was great! Good value overall, will likely be back.
Cons: Rooms could use some cosmetic touch ups.
"Located in Society Hill, this hotel is within a 10-minute walk of Independence Seaport Museum, Independence Hall and Liberty Bell Center. Reading Terminal Market and Pennsylvania Convention Center are also within 1 mile (2 km). 2nd St. Station is 5 minutes by foot and 5th St. Station is 10 minutes. "
Overall 8.2 Excellent
Based on 576 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: Comfortable beds, nice lobby with Starbucks coffee, continental breakfast, late room service, within walking distance to many things and short cab ride to airport
Good
6.2
Pros: Good check in person
Cons: Internet service
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
9.6
Excellent
8.0
Pros: Just a solid business hotel
Cons: Decor was generic in rooms, common areas, and outside. Thoroughly dull.
Good
6.2
Pros: Location was awesome. Staff was friendly.
Cons: Terrible TV...too small and very blurry. Food menu was weak...not enough variety and over priced for the quality. Should not have had to pay an extra 30.00 for one nights parking...outrageously over priced and a very sneaky added expense.
Okay
5.4
Pros: The room was old and dirty. It looked like it hadn't been deep cleaned for a long time. The door latch looked like someone had previously tried to use a knife or something to break in and the damage was just painted or stained over.
Excellent
9.1
Pros: The location was great and the staff was friendly and polite. Beds were comfortable and the decorations are nice.
Cons: The room was a little dusty and Part of the wall had some marking on it.
Excellent
8.5
Pros: We only stayed for a night so did not get to take advantage of the beautiful lobby with many seating areas from high tops to cozy couches. Somehow it felt very open yet very homey and welcoming at the same time. Beautiful quiet neighborhood. Very friendly staff.
Cons: The heater in our room sounded like a mini-explosion every time it kicked on. The walls were paper thin. We were wakened by two female voices and two babies at 7:30 am. I would have sworn they were in our room.
Excellent
10.0
Pros: Access to historical sites and great restaurants
Okay
5.7
Pros: The hotel had a great feel when you walked in. It looked very clean and modern.
Cons: When we arrived Saturday afternoon, there was no doorman to help with the bags. I ended up running into someone when I went to get a cart who was hanging out at the front desk talking. Also I was putting a stroller and there wasn't anyone to assist with holding the door open. Lastly, there were 2 weddings going on. From our room, we could hear the DJ until past 11:30 at night which isn't ok when you have small children and if you are a light sleeper.
Excellent
9.4
Pros: Room fab!
Cons: Parking fee was ridiculous!
Okay
4.0
Pros: Bell hops and valets were very kind and professional.
Cons: Pet policy is not clearly stated on their website. We arrived at the hotel with the intention of sightseeing and ended up being stuck in our room watching our dog because the policy doesn't state online that you have to stay with him at all times even if he's in a crate. This made us on able to benefit from our complementary breakfast since he was also not allowed in the dining area and the entire purpose of the trip was for a Valentine's Day getaway with my husband. It left us leaving the room individually and scrambling for last-minute plans. We did not get to enjoy our vacation the way we expected to and were even more upset that when we called to ask about the policy that we weren't informed in advance. We did not get told until after check in
Excellent
10.0
Pros: Very close to the historical sites, restaurants and Penn's Landing. Very friendly and helpful staff. Having access to the Club Lounge was very convenient to get breakfast or a drink to go.
Cons: Only valet parking available. Getting used to the noise of the heat/Air conditioning unit turning on and off. It was very quiet while it was running, just the starting and stopping noise that might wake you up if you aren't use to sounds.
"Located in Center City, this hotel is within a 10-minute walk of Walnut Street, Rittenhouse Square and City Hall. Reading Terminal Market and Pennsylvania Convention Center are also within 15 minutes. City Hall Station is 5 minutes by foot and Walnut Locust Station is 8 minutes. "
Overall 8.1 Excellent
Based on 4,716 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.3
Excellent
8.5
Excellent
9.1
Good
6.0
Okay
5.4
Excellent
8.2
Excellent
9.1
Excellent
9.7
Excellent
9.0
Excellent
8.0
Good
6.0
Excellent
8.2
Pros: the refillable water bottles are very useful.
Cons: the comfy chair in the room was worn and old and as other has noted, you can hear street noise even on the 11th floor.
Okay
5.4
Pros: The complimentary water bottles on our floor and the snacks in the lobby
Cons: Room was dirty, looked like it hasn’t been cleaned in weeks. Dust and hair on the charging station, dust in the bathroom, dust in the coffee mugs, and the shower head was disgusting. The shower curtain was wrinkled and looked like it was just put up after being in a ball. Plus there’s a nasty stain on the carpet by the table near the thermostat that is very unsettling in color. Overall I wouldn’t recommend this location. The one in Chicago is great tho!
Excellent
8.0
Pros: The location is perfect for getting around the city with easy walking distance to the city center. The staff was attentive and the hotel was very clean and well maintained. The furniture and fixtures were all very new and modern while the building itself still had charming, old-fashioned architecture. Also, each floor has a filtered water dispenser and bottles that guests have access to 24/7.
Cons: I didn't mind that the room was small, but I felt like it was an inefficient use of space. There were no towel racks and nowhere in the bathroom to set any toiletries, bags, etc. The toilet was a very utilitarian public-style toilet that I thought clashed with the nicer fixtures and furnishings. We were only provided with one wash cloth and one hand towel, neither of which were replaced when the room was cleaned. Only one towel was replaced. We had to reuse the hand towel and bath mat, and request more wash cloths the next day. The rooms don't have their own irons, ironing boards, etc. but there is a large communal closet on each floor for guests to go get their extra things as needed. There is no continental breakfast. Very small elevators. You're definitely paying more for the location than you are for the amenities.
Excellent
8.5
Pros: Location is great
Cons: rooms are small
Excellent
9.0
Pros: Great location, parking discount
Excellent
10.0
Pros: Affordable with nice accommodations. There was always water, sparkling water, tea, and coffee available in the lobby. To operate the elevator you have to put your key card in, which made me feel safe.
Cons: There were snacks in the lobby the first night we got there and then they all disappeared...it was weird!
Excellent
8.8
Pros: It was a very comfortable and clean room. Probably taller than it was long but unless you're bringing a pop-up trailer with you there's plenty of room. The bed's comfy and the shower is really nice. They had a hair dryer to use. There's no fridge but that's not a huge deal. I would have liked to have a safe since it is a city, but it's not in a rough area. Some people complained about the two elevators, which is a bit odd but not so much so that you should be like the one guy I passed who was trying to figure out how to get out of the lobby (I mean he got in there in the first place, somehow). There's a big mall with a food court right across the street and all manner of fast food in the block between 15th-16th not to mention most everything you'd want to see or do is basically walking distance (under 1-1/2 miles - South Philly/Italian Market, Liberty Bell/Independence Hall, Eastern State, City Hall, Chinatown). I'd really recommend the hotel, and that you do walk places, don't take the tourist bus, you'll see a lot you wouldn't otherwise. Someone else complained about the parking, I had no issues, it's a city, you pay to park, and it's not like you're walking more than half a block (it is literally across the street). WiFi speed: 18-20MBps was what I got.
Cons: The staff while extremely polite were not really the most helpful, everything was "It's not my call" when it came to business. I had to jump through a bunch of hoops just to get my stay extended, and they had me put down $50 per night for incidentals (would've been $150 if I'd used cash). There's no mini-bar and I wasn't planning on ordering room service, so this made no sense to me.
Excellent
10.0
Pros: The small size and personable staff gives this hotel a warm friendly feel. Michael answered the phone when we called ahead to arrange help with luggage at the front door, and there was someone there when we pulled up. Michael checked us in at the front desk and remembered talking to me on the phone. He immediately gave us a package that had arrived in advance and clearly explained the vehicle parking protocol. We'll stay again when traveling to Philadelphia.
Good
6.8
Pros: Location was great
Cons: Rooms were small. Pillows out in hall were dirty and stained.
Excellent
10.0
Pros: Very convenient and trendy location. We love that there is free sparkling water and coffee/ cappuccino/expresso
Cons: Since rooms are small, space is tight.
Good
6.2
Cons: No real room service. Showers not great.
Excellent
8.5
Excellent
8.0
Excellent
8.0
Excellent
8.0
Mediocre
2.0
Cons: The room was never cleaned and we spent 3 nights until I complained to the manager. One of the elevators was broken all weekend which left a single elevator for all the guests and staff. The lines for the only working elevator were very long sometimes taking 20 to 30 minutes to be able to return to your room. Very disappointed. I asked fir an adjustment to our bill or some accommodation however nothing was done. We will not return.
Excellent
10.0
Pros: Very comfortable room in a great location in Downtown Philly; staff was very friendly and helpful
Cons: Having to spend only one night there due to business
Mediocre
3.7
Pros: Location
Cons: The staff is poor when it comes to taking care of customers. Will never stay there again.
Excellent
10.0
Excellent
9.3
Pros: Every single staff member was extremely friendly and helpful. The hotel was in a great location and itcwas a good value.
Cons: The room was a little small but that was okay because we were only using it to sleep.
Excellent
9.7
Pros: I loved the location. It was right next to great restaurants, bars, shopping.
Good
7.7
Pros: Excellent location. Nice lounge/lobby.
Cons: We were not given the room we paid for. Instead we were placed in a room with one bed and our son had to sleep on a cot. They refused to adjust our charges. The next night we received a room with a sofa bed, but it had old sheets on it.
Excellent
10.0
Pros: i liked the ease of check in, the fresh water, and treats in the lobby.
Cons: elevator was slow, but only once in a 3 day stay
Excellent
10.0
Pros: Very nice, clean, contemporary room, snacks and beverages available free, easy to get to , lovely lobby and very nice staff, great Davios restaurant, and ammenities available on each floor. Great concept. I'll stay again....
Cons: Nothing...It was all good....
"Located in Old City, this eco-friendly hotel is within a 10-minute walk of Independence Mall, Liberty Bell Center, and Independence Hall. Pennsylvania Convention Center and Reading Terminal Market are also within 15 minutes. 5th St. Station is only a 4-minute walk and 2nd St. Station is 6 minutes. "
Overall 8.0 Excellent
Based on 1,846 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Okay
5.4
Pros: Location
Cons: Dirt in corner of bathroom, pool area unkept,
Okay
5.7
Cons: I spent $200 for a one night sty on a Wednesday, and the room had no refrigerator and it was also an additional $30 to park over night
Good
6.5
Pros: Not really good for young toddlers comfortable bedrooms. Needs updated decor and carpets definitely need a good deep clean.
Cons: Better attention to details such as restocking coffee and cups complete with lids. Likewise bathroom products. Staff polite but on a rush to get through whether finished or not. When asked by telephone about airport shuttle was told none upon arrival at hotel found they do have services
Excellent
9.7
Good
6.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Mediocre
2.0
Excellent
9.7
Okay
5.7
Good
6.0
Excellent
9.7
Pros: Everything was walking distAnce. Easy access to many places. ❤
Excellent
8.0
Excellent
9.1
Good
7.6
Cons: afraid to use anything because of the extra charges
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
9.1
Good
7.1
Pros: Clean, simple and nice staffs
Cons: There were no tooth brush and bath robes.
Excellent
8.0
Okay
5.7
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: They are ALWAYS so friendly and accommodating. This year was no different. About ready to go ahead and book for the 5th consecutive year. Thank you!
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
8.0
Excellent
8.8
Pros: This hotel was very comfortable and in an amazing location, close to everything I needed. The night staff were a bit grouchy when I arrived, but Seamus and Andre were really friendly daytime staff.
Cons: I ordered a whiskey on the rocks at the bar and they charged $4 just for the "rocks"(aka ice) - drink-lovers beware!
"Located in Society Hill, this hotel is within a 15-minute walk of Independence Seaport Museum, Independence Hall and Liberty Bell Center. Pennsylvania Hospital and Adventure Aquarium are also within 1 mile (2 km). 2nd St. Station is 9 minutes by foot and 5th St. Station is 13 minutes. "
Overall 8.0 Excellent
Based on 1,232 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: Location
Cons: Advertised a SPA online - no SPA no Jacuzzi - also pool was closed for some reason, which was the whole reason we stayed there.
Good
6.0
Pros: Hilton is pretty much a hotel where you know what you can expect from them and it generally is a notch above their competition.
Cons: Security in the lobby at midnight when I arrived due to loud and obnoxious people at bar. Hard to hear upon check in which was late. They put me in a room that is exactly the OPPOSITE of my profile request. No room by elevator... put me right next to it. Neighbors partied all night and hotel phone didn't work to call to resolve issue. When I finally got it to work, they never resolved the noise. When I asked for the room to be refunded and cancel the remainder of my stay, they refused! Since when did we begin getting held hostage by hotel companies? Very unusual for Hilton brand, but this staff at THIS hotel have work to improve.
Good
6.8
Pros: Efficient and good price
Cons: Uncomfortable room, and difficult to get a bottle of water. Overall just a workable stay
Good
6.8
Pros: The staff at the front desk were exceptional and extremely helpful. The doorman and valet were amazing providing information about the city and transportation.
Cons: The restaurant and bar were horrible! Service was slow and overwhelmed but they tried hard to provide service. Our burgers were not cooked properly. My burger was burned and my fiancé asked for medium rare and got well done. We sent it back and the burgers still were pathetic and not good. We ate them anyway we were starving after traveling all day. Later that evening after returning from dinner out and a bit of shopping we went to the bar for a night cap and waited 20 minutes before anyone even spoke to us and then another 20 minutes to get a simple captain and Coke and a lemonade -- needless to say we walked out!
Excellent
9.1
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
9.1
Excellent
10.0
Mediocre
2.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.2
Excellent
9.4
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: Convenient location right on the waterfront near some excellent dining options and a new "pop-up" park.
Cons: They checked me into an already occupied room when I first arrived at 3 PM and then made me wait until 6 to get checked in. When I was finally given a room, the nightstand had a layer of dust so thick I could write my name in it. The front desk told us they would have it cleaned while we were gone, but they did not. The rest of the room appeared clean, but how does that much dust build up in a room that is cleaned regularly? Furthermore, the bathroom had French doors which did not fully meet in the middle so privacy was a bit lacking.
Excellent
9.6
Pros: Great concierge services, wonderful breakfast, huge bathroom, very convienient, walked all around the city, had late checkout, nice waterfront spaces.
Excellent
10.0
Pros: I love the energy from the staff to even the parking attendants. The pool was phenomenal and the breakfast was amazing. definitely a hotel to visit again when in the Phila I hope to visit the penns landing Hilton family again soon
Cons: Parking was expensive I ended up using street parking across the street and paying for the meter.
Excellent
10.0
Pros: I really didn't know what we had gotten ourselves into until we arrived. We were pleasantly surprised. This is the perfect location and is close to everything. There is an adorable little park right outside that has cute little events all summer long. I can't imagine staying anywhere else. Oh and did I mention the view??? Amazing!
Good
6.8
Pros: Rooms were nice, clean and comfortable. Hotel overall appearance was good and stylish.
Cons: Parking rates were outrageous. The bar was terrible and the drinks overpriced. I know the main restaurant/bar was closed for renovations, which explains the awkward positioning of the bar, but the prices for drinks were way too high given the bartender quality and overall market positioning which is heavily influenced by the bartender. Drinks were priced about 30% higher than they should have been, especially given the fact that I had to explain to the bartender how to make a simple drink like an old fashioned. Huge fail in an area where there are too many alternatives.
Excellent
9.4
Pros: Great location, fun park right outside. Great staff & fantastic room!
Okay
4.8
Pros: The front desk staff
Cons: There was a couple yelling all night in the room next to us. We spent $300 to stay in a nice hotel and didnt sleep all night. I realize this was not the hotel's fault but we asked to be moved and it could happen. It was so terrible.
Excellent
9.1
Pros: The best part of this hotel is the location. You were walking distance to so many tourist attractions and right on the river. We went down and explored the submarine and everything we could. With the conventions and the weddings without a little out of place but it wasn't the hotels fault--we loved it! Great pool too!
Excellent
8.2
Pros: Waterfront view was very nice. Staff was friendly (we only interacted with the fromt desk). Clean room & hallways. Comfortable bed. Large bathroom.
Cons: Nothing spectacular, a prettt basic room. King bed, desk, desk chair, loung chair with ottoman, dresser, tv above dresser, coffee maker, empty mini fridge. It was a nice view but nothing luxurious. The wifi is paid, not included. $32 self park, $42 valet.
Okay
4.5
Cons: I would say for the money it was not worth it. It was not that clean in my bathroom hotel. It was very noise, you could hear the traffic all night.
Excellent
8.5
Pros: Profesional and friendly staff.
Cons: Parking way too expensive. 44 per night for valet and 32 to park yourself but gotta take 3 elevators and various walkways to get to your car.
Okay
4.5
Pros: The view was incredible valet parking was sweet
Cons: The fact that I had a family emergency and wasn't offered any sort of amount back. I paid 435 for less than 6 hours in a room
Excellent
8.0
Pros: I liked everything. It was a good hotel, clean, and safe.
Cons: I didn't like the restaurant or the food. I told the waiter how awful the food was and he immediately took it off my check. I did not expect that at all. I was willing to pay for everything. I wish I had just gone to a restaurant outside of the hotel, but was on a time crunch.
Excellent
10.0
Pros: great location
Excellent
10.0
Pros: Very friendly and helpful staff
Excellent
9.4
Pros: The rooms are spacious and clean. Strong shower. We were coming to Philly for a concert, then going to South Street. The hotel is located at Penns Landing right on the riverfront which is really nice. It’s also close enough to walk to the bars and restaurants on South St. The staff was very friendly, helpful, and accommodating. I can’t speak for the pool or gym facilities because we did not use them. I would definitely stay here again.
"Located in Southwest Philadelphia, this hotel is within 3 mi (5 km) of Fort Mifflin, Simeone Foundation Museum and John Heinz National Wildlife Refuge at Tinicum. Wells Fargo Center and Citizens Bank Park are also within 6 mi (10 km). Philadelphia Eastwick Station is 21 minutes by foot. "
Overall 7.4 Good
Based on 999 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Cons: They charged me $70 extra for two nights. Supposedly you can't take the food from the dining hall to your room BUT there's kitchenettes in the room
Mediocre
3.4
Excellent
10.0
Mediocre
2.0
Pros: I wasn't there!!!!!!!!!!!!
Cons: I couldn't cancel or reschedule or add additional dates. So I booked another hotel.
Excellent
10.0
Good
7.7
Good
7.4
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Cons: Very dark parking lot, hard to find because the address is listed incorrectly almost everywhere. It's off Island Road.
Excellent
10.0
Pros: Clean, friendly, safe and convienence
Cons: Hard to find on GPS
Excellent
9.1
Pros: Very friendly staff , clean and welcoming. Comfortable bed.
Cons: Could use a better sound barrier between floors.
Okay
4.5
Cons: Staff was very rude and not helpful at all. We had many bags, and no one willing to help us with our bags. Any time we asked about information regarding the area, the staff's responses we negative and unhelpful. In the morning when we left for the airport, no one available to help us with our many bags in the cold and snow, and staff was unwilling to unlock lobby door to make transport of our bags easier. Will never recommend this hotel or stay here again.
Good
7.4
Pros: Clean rooms, comfy bed, close to airport with a shuttle
Cons: The staff wasn't as informative as I'm used to. I had to keep asking questions that hotels just usually tell you. I was never told the shuttle to the airport only runs every 30 minutes which ended up making us late to the airport. Outdated bathroom fixtures and millwork.
Good
7.4
Pros: I liked the location and the spaciousness of the 2 bedroom unit. The beds were comfortable. The breakfast was good for a free breakfast.
Cons: Our room needed a remodel. It was clean but not super clean. Wall paper was peeling off. Carpet raised up in spots. The staff was not overly friendly or helpful. It seemed some workers were staying in the building. Not sure I felt very safe.
Okay
5.4
Pros: Large room, full kitchen, comfy couch. Convenient shuttle ride to grocery store.
Cons: Room was threadbare-- carpets frayed, wallpaper peeling, sink in bathroom cracked. Kitchen was mostly unusable because there was only one giant pot and one tiny pot. I chose the hotel because it had free shuttle to the airport and free breakfast. I needed to leave at 4:45am for the airport and the shuttle started at 5 and breakfast at 6 making my two main perks useless.
Excellent
8.0
Pros: It has all inclusive facility. like swimming pool, basket ball play area, breakfast. Staff was good co-operative
Cons: Breakfast does not have vegetarian option.
Okay
5.1
Pros: New years eve. The rooms need to be upgraded. The pull out mattress very thin and uncomfortable. Not the cleaness feeling. House keeping should take more time to ensure the rooms are cleaned. Wash cloths had stains. Rooms need a little more TLC
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Accommodations in Philadelphia
Airports in Philadelphia
Landmarks in Philadelphia
- Liberty Bell
- Historic City Hall
- Kimmel Center
- Independence National Historical Park
- Penn's Landing
- Independence Hall
- Academy of Music
- Franklin Square
- National Constitution Center
- Rittenhouse Square
- Walnut Street Theatre
- Congress Hall
- Mutter Museum
- Franklin Court
- Academy of Natural Sciences
- Bishop White House
- Betsy Ross House
- First Bank of the United States
- Reading Terminal Market