Whether you are traveling for business or leisure, Sonesta Philadelphia is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
Great customer servicePros: The staff was friendly, respectful and professional.
Great location & value.Pros: Great location & value. The staff was EXCELLENT! Cons: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.
Pros: the view and the room was lovely,
the hotel is close to the city hall and to the museums.
Bar on the first floor is good.Cons: The pool was not very clean (passable) and people had to ask several times for towels.
The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....
Excellent center city Philadelphia hotelPros: Staff was very responsive in dealing with very loud neighbors. Great service!Cons: High price but worth it.
Cons: Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.
Very good value, nicely decorated but small roomPros: The bedding is super comfy and the overall look is modern and very pleasing. Great staff. Cons: The room was a tad too small for me.
Location!Pros: Great location to tourist sites. Rooms are moderdon, clean, spacious.Cons: Room are not very sound proof.
Pros: Noisy and crowded they day we were there a plain clean serviceable hotelCons: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy
Other was we went to happy hour and the price was not honored
Good price for downtown. But $44 a night for parkingPros: Good size rooms
Best Hotel in Philly Pros: clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets Cons: Daily parking was over $40/night
Good location with close walk to train Pros: Fast check in despite chaos in parking garage.
Cons: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived.
Decor and ambience not my taste. Lobby is not inviting or calm.
Room was hot but with a terrible cold draft near window.