Rooms are spacious but dated. Everything was clean. Big restaurant. Rates were right for the caliber of hotel you get. If you need to be near the airport or the suburbs, it's a good choice. Not the best location if you're looking to vacation.
3 stars
Hilton Garden Inn Ottawa Airport
Photos of Hilton Garden Inn Ottawa Airport
Overview
Boasting a Jacuzzi, free Wi-Fi and an indoor pool, this Ottawa hotel is conveniently located within Ottawa Macdonald-Cartier International Airport. It features a fitness centre, as well as a free shuttle service, an express check-in and check-out feature and a ballroom.
Hilton Garden Inn Ottawa Airport has recently undergone refurbishment and offers a 24-hour business centre, a currency exchange and a 24-hour reception. Additionally, the multilingual staff are on hand to offer local information.
The hotel's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator and a microwave. They each have a spa bath, tea and coffee making facilities and movies-on-demand.
Guests staying at Hilton Garden Inn Airport Ottawa can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close at mealtime. In the evening, guests are able to enjoy a drink in the comfortable lounge bar.
For those wishing to explore the great outdoors, Hilton Garden Inn Ottawa Airport is near popular fishing and scenic spots. Parliament Hill and University of Ottawa are close by.
Latest deals for Hilton Garden Inn Ottawa Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Garden Inn Ottawa Airport
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free airport shuttle
- Free parking
Bathroom
- Hairdryer
- Walk-in shower
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Things to do
- Casino
Fitness
- Fitness centre
Reviews of Hilton Garden Inn Ottawa Airport
8.2
Very good
1753 verified ratings
Wonderful
948
Very good
370
Good
207
Okay
77
Fair
50
Mediocre
35
Poor
66
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the airport and the friendly service from the staff. However, many reviews highlighted issues with amenities, such as the lack of breakfast options and problems with room comfort, including AC and bed quality. Overall, while the hotel offers good value for its location, improvements in amenities and room conditions are needed.AI-generated from customer reviews
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Score by provider
8.2 out of 10
1166 reviews
8.3 out of 10
158 reviews
9 out of 10
19 reviews
10 out of 10
1 review
9.2 out of 10
5 reviews
All reviews
We pre-booked a shuttle the night before our departure but when it arrived it was already full of guests from the hotel next door. I would recommend having a tracking system between hotels to know when all the seats have been spoken for so that nobody gets left behind when there is a time crunch to get to the airport.
Pros (+) The rooms are by far the most comfortable I've seen at any Garden Inn.
Pros (+) Rooms were huge and beds comfortable. Staff friendly.
Pros (+) Close to airports
Location
2400 Alert Road, Ottawa, ON K1V 1S1
What's nearby
- Carleton University7.5 km
- University of Ottawa10.8 km
- Downtown Ottawa10.9 km
- Shaw Centre11.1 km
- Library and Archives Canada11.1 km
- Canadian War Museum11.1 km
- National War Memorial11.2 km
- Supreme Court of Canada11.3 km
- Parliament Hill11.4 km
- Peace Tower11.4 km
- Library Of Parliament11.5 km
- Watson's Mill11.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Ottawa Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city centre | 10.3 km |
Nearest airport | Ottawa |
Distance to airport | 1.6 km |