The Towers at Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

AED 2200+

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Overall guest ratings

8.8/10 Excellent
Based on 73 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.6
  • 5.0

Good to know

  • Nice building
  • Wonderful sightseeing
  • Great view
  • Spacious rooms


    show all


    With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from St. Patrick's Cathedral and minutes from Rockefeller Center. This 5-star hotel is close to Grand Central Terminal and Chrysler Building.


    Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.


    Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.


    Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Spa
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Meeting/Banquet facilities
    • Pets not allowed
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 73 reviews
    • 10.0 "Very comfortable."
    • 10.0 "Awesome vibe."
    • 9.6 "Excellent amenities."
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 5.0 "Food is average."

    Overall rating

    9.1 Excellent
    Based on 37 reviews
    • 8.5 "Great service."
    • 7.9 "Nice rooms."

    Overall rating

    9.3 Excellent
    Based on 35 reviews
    • 9.2 "Terrific location."
    • 8.8 "Rooms are great."
    Good to know
    "Nice building"
    "Wonderful sightseeing"
    "Great view"
    "Spacious rooms"
    data provided by TrustYou

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