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4 stars

The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
New York, NY
See location+1 212 696 3800
8.0
Very good
based on 2036 reviews
2,036 reviews
Provider
Provider for The Marcel at Gramercy
Provider for The Marcel at Gramercy
Provider for The Marcel at Gramercy

Overview

Rating

Located in New York City, The Marcel at Gramercy is a short walk from Madison Square Park and offers a rooftop terrace. It is steps from Gramercy Park, eateries and nightlife options.

There are a variety of amenities available to guests of Marcel And Gramercy, including a 24-hour reception, an airport shuttle and meeting facilities. In addition, the multilingual staff are on hand to provide assistance. A tour desk is in-house and 28th Street Subway Station is within a 10-minute walk, making it easy for guests to explore the local area and its attractions.

This hotel features rooms with an en suite bathroom, air conditioning and a TV. They feature a mini bar, an iPod docking station and a coffee maker.

In-house dining options include Inoteca, which is a convenient spot to enjoy a meal. Each evening, guests are able to relax in the cosy lounge bar.

Marcel at Gramercy is under a 15-minute drive from LaGuardia Airport and Union Square Park is a brief walk away. It is also a short stroll from 14th Street Union Square New York City Subway.

Rating
8.0
Very good
Based on 2,036 verified guest reviews

Latest deals for The Marcel at Gramercy

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Amenities at The Marcel at Gramercy

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Laundry service
  • Laundry facilities
  • Hairdryer

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar

Services and conveniences

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Laundry service

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Reviews of The Marcel at Gramercy

8.0
Very good
2036 verified ratings
Wonderful
781
Very good
390
Good
421
Okay
159
Fair
151
Mediocre
66
Poor
68

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with their stay, citing issues such as rude staff, unclean rooms, and inadequate room size. Many reviews highlight the lack of communication from the hotel regarding reservations and the overall poor service experience. While some guests appreciated the location and amenities, the negative aspects overshadowed their stay, leading to a generally unfavorable impression of the hotel.
AI-generated from customer reviews
Room Size1.5 out of 10
Cleanliness1 out of 10
Service0.5 out of 10
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All reviews

8.0
Very good
Anonymous, Mar 2019
Pros (+) The bed... was SUPER FIRM. somehow I slept really well but it felt like I was on a cardboard mattress.
Cons (-) The mattress. The rooms truly are very tiny. Not even room to put out a yoga mat. It was fine bc I knew to expect that. But for anyone expecting any space... you’d be disappointed with a standard room for sure.
6.5
Okay
Corey, Jan 2018
Cons (-) Room size. I requested a room with a single bed and was “upgraded” to a room with double beds and half the space
6.2
Okay
David, Nov 2017
Pros (+) Great location. Friendly staff
Cons (-) Bed was uncomfortable. Needs new mattress. In the middle of the night the AC stopped working and the temp of the room reached 83. Nothing to be done about it. TV service was terrible. No cable??
10
Wonderful
Amy, Nov 2017
Pros (+) I just returned from 3 nights there. What a nice stay! All of the staff was very helpful and friendly, good location, great rooms, and very comfortable bed. There's free coffee in the morning and you can workout at the New York Sports Club down the street for $15. There's a rooftop and lounge that I wish I accessed more with great views.
Cons (-) The doors are really heavy so you can hear your neighbor coming and going but this is true of most hotels. I think a large hanging, "Do Not Disturb," sign would help, they have these magnets when you want to let guests and housekeeping know that you're sleeping that say beauty rest, they're easy to miss!
7.4
Good
Jennifer, Aug 2017
Pros (+) Hotel was pretty nice, beds were comfortable and view was good.
Cons (-) No free wifi! That's totally unacceptable
8.2
Very good
Carlota, Mar 2017
Pros (+) Helpful, friendly staff & great East Side location made our stay. Sunny, spacious guest lounge on tenth floor. Decent price; extra for breakfast with limited options, but the Orion Diner around the corner delivers.
Cons (-) Teeny-tiny room and no on-site room service, though you can get local delivery. Pluses outweigh minuses; we would stay here again and hope for a slightly bigger room!
8.2
Very good
Anonymous, Nov 2016
Pros (+) Got a really good deal. Standard hotel with nice amenities.
Cons (-) Water in the room cost $7 plus no vending machines.
8.8
Very good
Anonymous, Jun 2016
Pros (+) The staff was so nice and helpful.
Cons (-) Paying for Internet is crazy, we travel all over the world rarely is the Internet a extra fee.
8.2
Very good
Anonymous, May 2016
Pros (+) The entrance is kind of hidden but the lobby was luxurious and sharp. I really loved the semi-circle lounge area and the colors scheme.
Cons (-) I didn't like the original room that was assigned to me. I was extremely excited for this booking as it was a birthday surprise for my partner. However, the original room was so tiny it was difficult to move in. As soon as we entered, there was a unpleasant scent. I wasn't sure if it was coming from the ac vent as it looked pretty dingy or if the room wasn't cleaned properly. I took a chance and w...
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8.0
Very good
Anonymous, Apr 2016
Pros (+) Good value
Cons (-) I forgot to leave a tip for housekeeping the first day I arrived. When I returned in the evening, I found that although the room was properly cleaned, the bathroom supplies (hand towel, shampoo) were not replenished. Everything was back to normal the following days when I did a tip each day.

Location

201 East 24th Street, New York, NY 10010

What's nearby

  • Koreatown1 km
  • Empire State Building1.1 km
  • Madison Square Garden1.5 km
  • United Nations Headquarters1.7 km
  • Rockefeller Center2.2 km
  • Times Square2.2 km
  • Broadway2.4 km
  • Theatre District2.4 km
  • Museum of Modern Art2.5 km
  • Midtown Center2.5 km
  • Tiffany & Co.2.7 km
  • New York City Center2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Marcel at Gramercy

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Marcel at Gramercy

  • Where is The Marcel at Gramercy located?

    The Marcel at Gramercy is located at 201 East 24th Street in Midtown, 2 km from the centre of New York. Koreatown is the closest landmark to The Marcel at Gramercy.

  • When is check-in time and check-out time at The Marcel at Gramercy?

    Check-in time is 15:00 and check-out time is 12:00 at The Marcel at Gramercy.

  • Does The Marcel at Gramercy offer free Wi-Fi?

    Yes, The Marcel at Gramercy offers free Wi-Fi.

  • How far is The Marcel at Gramercy from the airport?

    The Marcel at Gramercy is 1.1 km from New York Skyports SPB.

  • How does KAYAK find such great The Marcel at Gramercy hotel deals?

    KAYAK scours the web for all room deals available at The Marcel at Gramercy in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Marcel at Gramercy and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Marcel at Gramercy.

See more FAQs

Nearby hotels and places to stay

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Cheapest

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5-star hotel
15% cheaperGramercy Park Hotel8 Excellent (309 reviews)0.29 kmFitness centre, Restaurant, Bar/LoungeAED 364+
3-star hotel
The Lex NYC8.3 Excellent (1,403 reviews)0.19 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasAED 874+
4-star hotel
Freehand New York8 Excellent (2,379 reviews)0.18 kmFitness centre, Restaurant, Bar/LoungeAED 967+
3-star hotel
SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue
8 Excellent (211 reviews)0.27 kmFitness centre, Free Wi-Fi, Tea/coffee makerAED 1,054+

Most recommended

See most recommended stays in New York
3-star hotel
The Lex NYC8.3 Excellent (1,403 reviews)0.19 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasAED 874+
3-star hotel
SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue
8 Excellent (211 reviews)0.27 kmFitness centre, Free Wi-Fi, Tea/coffee makerAED 1,054+
4-star hotel
Freehand New York8 Excellent (2,379 reviews)0.18 kmFitness centre, Restaurant, Bar/LoungeAED 967+
5-star hotel
15% cheaperGramercy Park Hotel8 Excellent (309 reviews)0.29 kmFitness centre, Restaurant, Bar/LoungeAED 364+

Good to know

Value for money

7.7

Distance to city centre

2.0 km

Nearest airport

New York LaGuardia

Distance to airport

10.1 km

Everything you need to know for your stay in New York

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