|Distance to city centre||1.0 km|
|Nearest airport||New York All airports|
|Distance to airport||0.7 km|
|"Clean room and was quiet."||(in 73 reviews)|
|"Location and service were excellent."||(in 28 reviews)|
|"V helpful and friendly staff."||(in 80 reviews)|
|"The woman bartender was too aggressive!"||(in 5 reviews)|
|"There are not enough electrical outlets in the room and no USB charging outlets."||(in 6 reviews)|
|bar and restaurant||in 16 reviews|
|bath products||in 8 reviews|
|beautiful hotel||in 80 reviews|
|coffee in the room||in 39 reviews|
|comfortable bed||in 77 reviews|
|comfortable room||in 132 reviews|
|desk staff||in 119 reviews|
|electrical outlets||in 7 reviews|
|excellent service||in 55 reviews|
|friendly staff||in 153 reviews|
|grand central station||in 11 reviews|
|great location||in 169 reviews|
|new york||in 6 reviews|
|nyc standards||in 4 reviews|
|times square||in 57 reviews|
If you ever wondered where great customer service went...
It went to Sofitel and resides there permanently. To accommodate a late evening meeting, staff in the in-house restaurant, Gaby, expedited my dinner order. Across three continents and three cities--New York, Amsterdam and Marrakech--I have come to rely on and expect great service.
I haven't found it yet.
A gem on broadway
Very close to local sights and shopping. Easy check in and good WiFi speeds. Friendly crew and good mobile streaming to tv.
Clean, nice, good staff. Spacious rooms. Good location.
Shower was a bit outdated.
Great hotel in a great location
The lobby is wonderful. The staff are tremendous. The rooms are spacious and comfortable, although one was a bit noisy. But we were moved without fuss and very efficiently. Coffee and tea making equipment is by request. Good restaurant and bar.
The noisy room.
They didn't honor the booking for three so we walked out.
Service was great, room was nice, free upgrade!
Shower wasn't too good. Room smelled a little like someone had smoked there earlier.
Friendly and helpful staff. Good location. Comfortable bed and nice room.
Check-in process was a nightmare. It took more than one hour until my reservation was finally found and confirmed.
Extremely friendly staff upgraded us to a king bed, left champagne in our room for our husband's birthday
Very comfortable Bed
Bed was unbelievably comfortable.
Bathroom was not as well outfitted as the bed.
Room was very comfortable. Breakfast was excellent.
Sometimes I had difficulty understanding the staff as their first language was french.
Sofitel New York provides 4-star accommodation in New York City. It is close to Times Square, eateries and shops.
There are a variety of facilities available to guests of Hotel New York Sofitel, including express check-in/check-out, valet parking and car hire. It offers babysitting services, a currency exchange and a reception that is available 24 hours a day.
After a day of exploring the nearby area, guests can unwind in the comfort of their air conditioned rooms. They all offer a mini bar and wireless internet access.
In-house dining options include Gaby’s Restaurant, which provides an ideal place to enjoy a meal. Each evening, guests are welcome to relax in the comfortable lounge bar.
Hotel Sofitel New York City is close to Grand Central Terminal, making it easy for guests to explore New York City and its surrounding areas. Empire State Building and Rockefeller Center are within walking a distance.
Based on 10,015 reviews
Policies vary by room type and provider.
|New York LaGuardia||9.4 km|
|New York - Penn Station||1.1 km|
|Secaucus Junction, New Jeresy||7.9 km|