Front desk staff were awesome. Room was great. Location was great. No complaints
I wanted to extend my stay but the price increased too much. Too bad because we really liked the hotel and staff
Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Great, clean, friendly hotel
Location, location, location
Parking prices, but hey that's N.Y.
Great location for visiting the city
Excellent location and great hotel for the price (subway stop right outside) Very helpful staff (especially in the restaurant when I was dining with my two year old) Beautiful view of the Empire State Building from our window Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
The location is the best
I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area. At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
Great location & value
Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel.
A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
Clean, Good location
Broken front door.
Alex at the front desk was most helpful in assisting me with a reservation problem,
Staff were extremely helpful and friendly, room was spotlessly clean and facilities were adequate for a short, cost-effective stay in Mid-town
Give your review a headline
The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
ALL of your front desk staff could use better training in professionalism and courtesy.
Easy check in and out. Validate for parking nearby. Check with parking garage.
Small rooms but typical for NYC hotels
Hilton Garden Inn New York/West 35th Street is a modern Midtown Manhattan hotel ideally located only steps from New York City's best attractions including the Empire State Building, world-famous Macy’s at Herald Square, Times Square, Madison Square Garden and Fifth Avenue shopping. Business and leisure guests will be pleased with the hotel’s ideal address on West 35th Street, between Fifth and Sixth Avenues, which is close to Penn Station, the Port Authority Bus Terminal, Grand Central Station, all major public transportation including bus and subway, and Jacob Javits Convention Center. Built in 2009, the hotel offers 298 newly built guest rooms with modern amenities including 32-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk. Onsite amenities include The Garden Grille and Bar, open for breakfast, and room service. A vibrant lobby bar with outdoor seating is open seasonally. Complimentary amenities include Wireless Printer Station, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. There is a Concierge and Theater Ticket Desk in the hotel lobby as well as a 24-hour Garden Market, offering your favorite snacks, beverages, sundries and gifts. The hotel has one onsite boardroom that seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/West 35th Street places you in the center of Midtown excitement, and within steps to all that Manhattan has to offer. The hotel is 100 percent non-smoking. Self-parking is available. The hotel allows service animals. Room-key access elevators and on-site Security.
Based on 3,750 reviews
Policies vary by room type and provider.