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Neos Air customer reviews
7.9
56 verified ratings
7.1Entertainment
8.1Crew
7.8Comfort
7.5Boarding
7.0Food
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Boarding was ok, it was a half hour late. The flight attendants were rude, impatient. Your company needs to train them more on customer service with a smile. The food was rotten and terrible. How can you serve horrible tasting rice balls when we just came from the rice ball capital of the world. Again...teach your flight attendants to be nice
Had worst experience with check in and baggage check attendant I’ve ever had in my life with airline attendant as well as what I feel was poor communication skills and customer service, along with inaccurate information or willingness to assist in correcting. Had to check three bags an ALL my belongings due to saying my bag was too large for bins overhead, or willingness to check them at the gate if so. BOTH my bags are typical carry on size or smaller, and never had the issue. I preferred to check one bag due to convenience on the trip, but not my personal bag. Anyway, had to check them, pay to check them, and then the flight was very light on people, plenty of luggage larger or same size as mine aboard, and no others had to check theirs. And PLENTY of space for the luggage onboard. So unsure why was singled out, like this, but had to check some fragile items and electronics, personal items including some financial information and checks, computer etc So just would like an explanation, and confirmation that your staff was correct, or that this shouldn’t be an issue in future flights for me, as I do travel a good amount, and would fly your airlines again in the future, if this was not the way it happen going forward and was a mistake or one off event. Appreciate our reply and clarification on the policies and costs associated with my flight.
Absolutely terrible. Didn’t notify us of a delay until after we arrived at the airport, ended up spending the whole day at the airport and it got delayed 3 more times. The whole delay ended up being 5.5 hours. Never flying Neos again
Garbage airline
Nice staff and good service
horrible. will never book again
Air was not working while grounded and we were waiting in the heat for almost 2 hours until takeoff. It was way too hot to be on the plane for that long, especially with the same hot air circulating with people coughing and sneezing. We were all sweating. Flight crew was great and flight was very smooth in air as well as takeoff and landing. Also, wifi was not working and we were not able to watch anything. Screens were not working. There were no earbuds given out even if we wanted to watch something. That was very disappointing as it was a very long flight and we had 2 young children with us.
Phenomenal! So completely exceeded expectations!
NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass
In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.
Neos Air flight status
Route
Flight number
YYYY-MM-DD
Neos Air route map – Which destinations does Neos Air fly to?
Find out which destinations you can fly to direct with Neos Air by entering your departure airport. If you want to know whether Neos Air flies a certain route, enter both the departure and destination airport before hitting search.YYYY-MM-DD
All Neos Air flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 6918 | Bologna (BLQ) | Sharm el-Sheikh (SSH) | 3h 50m | • | ||||||
| 6588 | Bologna (BLQ) | Marsa Alam (RMF) | 4h 10m | • | ||||||
| 6242 | Rome (FCO) | Sharm el-Sheikh (SSH) | 3h 45m | • | ||||||
| 6524 | Milan (MXP) | Sharm el-Sheikh (SSH) | 4h 5m | • | ||||||
| 6772 | Milan (MXP) | Marsa Alam (RMF) | 4h 20m | • | ||||||
| 6919 | Sharm el-Sheikh (SSH) | Bologna (BLQ) | 4h 15m | • | ||||||
| 511 | Malé (MLE) | Milan (MXP) | 10h 10m | • | ||||||
| 510 | Milan (MXP) | Malé (MLE) | 9h 20m | • | ||||||
| 4893 | Sharm el-Sheikh (SSH) | Milan (MXP) | 4h 45m | • | ||||||
| 7083 | Marsa Alam (RMF) | Milan (MXP) | 4h 50m | • | ||||||
| 7618 | Marsa Alam (RMF) | Sharm el-Sheikh (SSH) | 0h 55m | • | ||||||
| 7027 | Marsa Alam (RMF) | Verona (VRN) | 4h 40m | • | ||||||
| 736 | Milan (MXP) | La Romana (LRM) | 9h 40m | • | ||||||
| 7127 | Sharm el-Sheikh (SSH) | Rimini (RMI) | 3h 55m | • | ||||||
| 736 | Montego Bay (MBJ) | Milan (MXP) | 9h 30m | • | ||||||
| 736 | La Romana (LRM) | Montego Bay (MBJ) | 1h 50m | • | ||||||
| 7026 | Verona (VRN) | Marsa Alam (RMF) | 4h 5m | • | ||||||
| 631 | La Romana (LRM) | Milan (MXP) | 9h 0m | • | ||||||
| 630 | La Romana (LRM) | Havana (HAV) | 2h 20m | • | ||||||
| 631 | Havana (HAV) | La Romana (LRM) | 2h 0m | • | ||||||
| 6589 | Marsa Alam (RMF) | Bologna (BLQ) | 4h 30m | • | ||||||
| 556 | La Romana (LRM) | Holguín (HOG) | 1h 35m | • | ||||||
| 557 | La Romana (LRM) | Rome (FCO) | 9h 15m | • | ||||||
| 557 | Holguín (HOG) | La Romana (LRM) | 1h 30m | • | ||||||
| 556 | Rome (FCO) | La Romana (LRM) | 10h 0m | • | ||||||
| 611 | Malé (MLE) | Rome (FCO) | 9h 40m | • | ||||||
| 611 | Rome (FCO) | Milan (MXP) | 1h 15m | • | ||||||
| 6509 | Sharm el-Sheikh (SSH) | Verona (VRN) | 4h 30m | • | ||||||
| 6064 | Verona (VRN) | Heraklion (HER) | 2h 30m | • | ||||||
| 6852 | Verona (VRN) | Rhodes (RHO) | 2h 40m | • | ||||||
| 6508 | Verona (VRN) | Sharm el-Sheikh (SSH) | 3h 50m | • | ||||||
| 6853 | Rhodes (RHO) | Verona (VRN) | 2h 50m | • | ||||||
| 6149 | Rhodes (RHO) | Milan (MXP) | 3h 5m | • | ||||||
| 6148 | Milan (MXP) | Rhodes (RHO) | 3h 0m | • | ||||||
| 6732 | Milan (MXP) | Heraklion (HER) | 2h 45m | • | ||||||
| 610 | Milan (MXP) | Rome (FCO) | 1h 25m | • | ||||||
| 6065 | Heraklion (HER) | Verona (VRN) | 2h 30m | • | ||||||
| 6733 | Heraklion (HER) | Milan (MXP) | 2h 45m | • | ||||||
| 610 | Rome (FCO) | Malé (MLE) | 9h 10m | • | ||||||
| 5964 | Milan (MXP) | Kos (KGS) | 2h 50m | • | ||||||
| 5901 | Reykjavik (KEF) | Alicante (ALC) | 4h 40m | • |
Neos Air contact information
- NOIATA code
- 800 325955Call
- neosair.itVisit
Everything you need to know about Neos Air flights
Top airports served by Neos Air
Neos Air information
| IATA code | NO |
|---|---|
| Routes | 345 |
| Top route | Verona to Marsa Alam |
| Airports served | 70 |
| Top airport | Milan Malpensa |
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