Overview

The Heron Portico

41848 Milimani Road, Nairobi 00100, Kenya
+254 202 720 740

AED 254+

Overall guest ratings

8.0/10 Good
Based on 364 reviews

Review highlights

  • 9.2
  • 9.2
  • 9.2
  • 6.8

Good to know

  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A great choice for a stay in Nairobi, The Heron Portico is just 4.3 mi (7 km) from the airport. Guests can indulge in spa services, and BASHASHA, one of 3 restaurants, serves light fare. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 364 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 9.2 "Excellent pool."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.1 "Housekeeping was great, according to 71%."
      8.0 "Management was excellent, said 80%."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "High comfort."
      7.3 "73% thought it was pleasantly quiet."
      7.8 "78% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.4 "For only 64%, the bathroom was ok."
      5.0 "Only 50% said the rooms were modern."
      6.1 "Only 61% thought the shower was ok."
    • 6.4 "Breakfast is mediocre."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 131 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.0 "Nice rooms."
      6.7 "Only 67% said rooms were big enough."
    • 7.0 "Good vibe."
    • 6.7 "Breakfast is mediocre."

    Overall rating

    7.2 Good
    Based on 40 reviews
    • 9.0 "World class service."
    • 8.8 "Location is great."
    • 8.3 "Food is delicious."
    • 6.6 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
    • 6.4 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 50 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."

    Overall rating

    8.1 Excellent
    Based on 141 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 7.2 "High comfort."
    • 6.8 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
    • 6.3 "Breakfast is mediocre."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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