Traveller reviews
Overall rating
5.2
Okay
Based on 18 reviews
Boarding
5.0
Comfort
6.0
Crew
6.2
Entertainment
3.5
Food
4.7
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Recent reviews
Traveller rating
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8.5
Cons: Nothing
review from
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5.0
Pros: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.
review from
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3.3
Pros: Nothing
Cons: Everythingreview from
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6.0
Cons: Delay of 3 hours unacceptable
review from
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5.6
Cons: Flight delayed almost 2 hours
review from
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10.0
Pros: Very comfortable seat, great crew
Cons: Offering card payment for food and drinksreview from
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5.6
Pros: Good flight once in air and made up lost time.
Cons: Long wait to.check in at Zanzibarreview from
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6.0
Pros: The crew was friendly and helpful.
Cons: Boarding times were totally messed up. Boarded an hour later than the scheduled time.review from
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4.0
Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards
review from
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7.0
Pros: Friendly staff
Cons: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengersreview from
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8.8
Pros: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.
Cons: Nice flight all around.review from
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2.0
The worst
Pros: I didn’t miss my connection
Cons: The crew was very rude, the plane was delayed, uncomfortable, and dirty.review from
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2.0
Absolutely pathetic staff
Pros: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHINGreview from
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2.0
Pros: Nothing
Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.review from
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5.5
Cons: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.
review from
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3.3
Pros: The plane was newer
Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Ladyreview from
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2.0
Changed our flight to take our money
Pros: Nothing! They stole $140 from us!
Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.review from
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6.6
No frills
Pros: Pay for everything, abd lots of choices NA.
Cons: See abovereview from
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8.6
Return to Joburg
Pros: Crew were all helpful but flight left late
Cons: Late departurereview from
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6.0
Pros: Flight was very punctual and staff efficient
Cons: Bagged reclaim took agesreview from
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2.0
Delays and no communication
Cons: Delay after delay with a lack of timeous communication. Pathetic.review from
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10.0
Cons: Excellent service
review from
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5.6
Cons: Flght departed late.
review from
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4.0
Pros: Cheap flight.
Cons: Terrible landing.review from
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2.6
Done & Dusted
Pros: Crew seemed to be well trained.
Cons: 4th flight out of 7 that was delayed and pilots are on strike.review from
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5.0
GREAT IF YOU LIKE TRAVELING WITH YOUR LEGS TOUCHING YOUR CHEST!
Pros: Good Boarding. On time arrival and departure
Cons: Extremely little leg room. VERY UNCOMFORTABLEreview from
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9.3
Pros: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight
review from
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8.6
Pros: Flight was good.
Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..review from
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7.6
Pros: Friendly and satisfactory service
Cons: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.review from
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10.0
Mango airlines operated great!
Pros: Staff and comfort of this airline was great.review from
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- +27 11 086 6100 Call
- flymango.com Visit
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